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TRANSCRIPT
ROBOCALL
RADAR
Q1 2018 REPORT
SUMMARY
Unsolicited robocalls are the #1 source of consumer complaints
to the Federal Communications Commission and Federal Trade
Commission. This incessant problem is only getting worse due to
a lucrative profit motive for scammers.
Hiya provides reputation information based on real-time analysis
that identifies spammers in minutes. Hiya analyzes more
than 5.3 billion calls globally to identify incoming and outgoing
calls. With this information, users can elect to block unwanted
robocalls from ringing through to their mobile device.
In our Q1 report, we'll look at some of the data and trends
from January-March 2018, including: the number of spam calls
identified within the quarter, the top phone scams in the United
States and a look at the top scam number of the quarter. While
robocalls constitute a large share of all unwanted calls, in this
report, the term "robocall" should be interpreted as all unwanted
calls.
SPAM BY THE
NUMBERS
PART ONE:
4 Robocall Radar
Growth in user spam reports from Q1 2017
to Q1 2018
10%
Growth in Neighbor Scam from Q1 2017 to Q1 2018
1000%
[Q1 2018]
Total # placed in the
U.S.
4.9 billion
Robocalls
*
*Robocall Radar is calculated by extrapolating the total
number of unwanted robocalls detected among Hiya's user
base as compared to the entire US mobile subscriber base.
Average # of Monthly Unwanted Calls Received per Person
6
6 Robocall Radar
[TOP SCAMS IN THE US]
Featured Spam: Political
Despite how annoying they may be, political robocalls fall into
two categories, legal and illegal. Unfortunately both types are still
on the rise. From candidate mudslinging to requests for
donations to survey prize offers, it's becoming more difficult to
differentiate what is and is not legitimate before it's too late.
Scammers will use any tactic to obtain personal information to
steal your identity and money.
1. When you receive a call requesting campaign donations, do
not offer-up personal information until you have confirmed the
caller is with a legitimate organization.
2. Callers that offer incentives to take campaign surveys should
be seen as a red flag, especially when they request credit card
information.
3. To make sure the political call is legitimate, request they send
you information by mail.
Political
Spam
+3,250%Q1 2017- Q1
2018
How to Avoid Political Spam
TOP PHONE SCAMS
IN THE U.S.
PART TWO:
7 Robocall Radar
Area Code of the Quarter: 214
(Dallas, TX)
A number of airlines (i.e. Southwest, American)
are headquartered in or near Dallas so many
scammers utilize numbers from this area code
to pose as agents to lure victims into believing
they've won a trip.
1. 214 (Dallas, TX)
2. 817 (Fort Worth, TX)
3. 210 (San Antonio, TX)
4. 512 (Austin, TX)
5. 832 (Houston, TX)
6.407 (Orlando, FL)
7. 405 (Oklahoma City, OK)
8. 404 (Atlanta, GA)
9. 205 (Birmingham, AL)
10. 918 (Tulas, OK)
[TOP AREA CODES TARGETED BY SPAMMERS]
8 Robocall Radar
Robocall Number
of the Quarter
Phone number: 855-465-4017
Outbound calls: 161,526
Inbound calls: 3,112
Who is it: XM Sirius Radio
Spam Category: Telemarketer
A better phone
experience.