JJ--ESS TutorialESS TutorialChange Phone Numbers Change Phone Numbers

and Emergency and Emergency NotificationNotification

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J-Ess Tutorial – Enter JMU e-ID & Password

Enter your JMU e-ID and Password

Then click Sign In to log in to JMU Employee Self-Service (J-

Ess).

Change Phone Numbers

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J-ESS Tutorial – Emergency Notification

If you have not completed the emergency notification enrollment process, you will receive this notice upon going to J-Ess. This message will not go away until you either OPT-IN or OPT-OUT of Emergency Notification.

Important notice! After you indicate your choice, this message will no longer be displayed when you access J-Ess. In the future, you may receive a validation message that requires you to validate the accuracy of your cell phone number and emergency notification information.

Click Continue to go to the phone

numbers page.

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J-Ess Tutorial – Click on Phone Numbers Link

Note: If you have opted in or out of emergency notification alerts, you will no longer receive the Emergency Notification message but go directly to the J-Ess main menu.

Click Phone Numbers to change or add a new home, office or cell phone number.

Change Phone Numbers

**EMERGENCY NOTIFICATION**

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J-ESS Tutorial – Update Phone Number

To edit a current phone number, click in the box and type the new phone number.

Click Add a Phone Number to add a completely new number to your record. You will be able to select the Phone Type and enter the phone number.

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J-ESS Tutorial – Phone Number Error

If you update a phone number, make sure it is only ten digits or you will receive this error message when you try to save your changes. Do not enter dashes or slashes when you update a number. The system will format the number after you click off of the field.

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J-ESS Tutorial – Add Cell Phone for Emergency Notification

Select Cellular from the Phone Type drop down list and enter the phone number.

Note: If you have not entered cell phone information and you wish to be notified in the event of an emergency, you will need to add a cell phone number.

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J-ESS Tutorial – Opting Into Emergency

Notification

If you are opting into emergency notification, you must choose a Contact Method, either Text Message or Voice Recording.

If you choose to be contacted via your cell phone number in case of an emergency, you will need to select the Authorization radio button.

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J-ESS Tutorial – Validate and Save Opt-In

Read the validation statement and make sure the Information Validated checkbox is selected. If you try to save your changes without selecting the checkbox, you will receive the message below.Click Save to save all changes to the phone numbers page, including emergency notification opt-in.

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J-ESS Tutorial – Confirmation Message

After clicking Save, you will receive two confirmation messages. Click OK to both.

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J-ESS Tutorial – Deleting a Cell Phone

To update a cell phone number, simply clear the existing number and re-enter the new number. To delete a cell phone type and number, use the Delete button.

Note:Deleting a cell phone number also removes your ability to receive emergency notification alerts.

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J-ESS Tutorial – Delete Confirmation

NoteNote: If you delete a cell phone number, you will receive two delete confirmations. If you are sure you wish to delete (instead of update) a cell phone number, select OK and Yes-Delete to the confirmation messages.

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J-ESS Tutorial – Opting Out of Emergency

Notification

To opt-out of receiving emergency notification alerts, select the indicated radio button. You will not be notified via a text message or voice recording to your cell phone in the event of an emergency on campus. JMU uses multiple means of communicating emergencies to the university population. You are opting out of cell-phone notification only.

After selecting the opt-out radio button, you will receive this message. Click OK.

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J-ESS Tutorial – Validate and Save Opt-Out

Read the validation statement and make sure the Information Validated checkbox is selected. If you try to save your changes without selecting the checkbox, you will receive the message below.Click Save to save all changes to the phone numbers page, including emergency notification opt-out.

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J-ESS Tutorial – Confirmation Message

After you’ve saved your changes to the Phone Numbers page, you should receive a confirmation message.

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For additional help, please see the J-Ess FAQs for Phone Number Changes.

J-ESS Tutorial – Additional Information