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    SUMMER TRAINING REPORT SUBMITED TOWARDS THE PARTIAL FULFILLMENT

    OF

    MASTER OF BUSINESS ADMINISTRATION

    SUMMER TRAINING PROJECT REPORT

    ON

    CUSTOMER SATSISFACTION IN RESDENTIAL PROPERTY

    AT

    VARDHMAN REAL ESTATE AND DEVELOPERS

    Submitted to: Submitted by:

    Name: Ms. Monika Sharma Name of student: Jaideep Rana

    Designation: Assistant professor Enrollment no: 10125103913

    MANAGEMENT EDUCATION & RESEARCH INSTITUTE, JANAKPURI

    AFFILIATED TO GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY

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    ACKNOWLEDGEMENT

    Project work is never the accomplishment of an individual rather it is anamalgamation of the efforts, ideas, and cooperation of number of entities.

    I would like to thank MANAGEMENT EDUCATION & RESEARCH

    INSTITUTE for giving an opportunity to work on a valuable project.

    The completion of the project study that follows seemed to be a distant goal

    had it not been for the contribution of Ms. MONIKA SHARMA for allowing

    me to work on a very intrinsic part on CUSTOMER SATISFACTION IN

    RESDENTIAL STATUS. I thank her for the ideas and basic concepts she

    delivered and shared with me, as they helped me a lot in accomplishing this

    project of mine.

    (JAIDEEP RANA)

    MBA (3RD

    SEM)

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    CERTIFICATE

    I, MONIKA SHARMA, hereby certify that JAIDEEP RANA student of

    Masters of Business Administration at MERI Affiliated to Guru Gobind Singh

    Indraprastha University, New Delhi, has completed dissertation on Customer

    satisfaction in residential status at Vardhman real estate & developers

    MONIKA SHARMA

    (Assistant Professor)

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    DECLARATION

    I hereby declare that the following documented project report titled CUSTOMERSATISFACTION IN RESIDENTAIL STATUSis an original and authentic

    work done by me for the partial fulfillment of Masters of Business

    Administrationdegree Program at "VARDHMAN REAL ESTATE &

    DEVELOPERS

    I hereby certify that all the endeavor out in the fulfillment of the task are genuine

    and original to the best of my knowledge & I have not submitted it earlier

    elsewhere.

    JAIDEEP RANA

    MBA (3RDSEM)

    Enrollment. No. - 10125103913

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    INDEXS.NO

    PARTICULARS Page

    No.

    1 CHAPTER-1( Introduction & Literature

    Review-Topic, Industry, Firm)

    Introduction

    History

    (Theoretical concept about the topic)

    1-19

    2 CHAPTER-2(Research Objectives &

    Methodology)

    Research Objectives Of The Study

    Research Methodology

    Data Collection

    Sampling Design

    Sampling Instrument

    20-21

    3 CHAPTER-3(Data Processing, Analysis &

    Interpretation)

    No. of Questions

    Types of Questions

    22-29

    5 Findings 30

    6 Limitations 31

    7 Conclusion 32

    8 Bibliography 34

    9 Annexure 35-37

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    CHAPTER1

    INTRODUCTION

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    CHAPTER2

    RESEARCH OBJECTIVE

    &

    METHODOLOGY

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    CHAPTER 3DATA ANALYSIS

    &

    INTERPRETATION

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