JENNIFER AMABILE (267) 475-5806 | PHILADELPHIA, PA 19148 | JENNAMABILE@GMAIL.COM

Devoted employee demonstrating the capacity to progress within an organization while maintaining a flexible attitude towards change. Possesses a varied skill set that includes strong writing, analytical and technical abilities, excellent critical thinking skills, and a commitment to discretion. Self-learning individual with a creative approach and habitual knack for finding the most efficient method of arriving at an end product.

Development and maintenance of VBA databases in Excel to improve performance, collect data, and produce statistical reports. Subsequent conversion of databases into desktop applications.

Creation of Alteryx workflows for data blending, analysis, and preparation for reports. Data visualization via Tableau Desktop. SharePoint site administration for report distribution in combination with Tableau Reader.

Revision of various business processes to allow for measurability, improved efficiency, and controllable outcomes.

Conception and management of quality assurance projects and issue resolution tasks.

P R O F E S S I O NA L HI S T O R Y MAY 2004 – PRESENT: FIRST JUDICIAL DISTRICT OF PA | CRIMINAL TRIAL DIVISION | PHILADELPHIA, PA

APR 2016 – PRESENT PRODUCTION SPECIALIST | RESEARCH DEPARTMENT | PROJECT MANAGEMENT, DATA ANALYSIS, & REPORTING

Project management of report production from inception through distribution. Corresponding and working with Court Administration to document and correct data integrity issues. Generating and implementing training and education curriculum for current and new employees within and outside of the department. Supporting related Department of Research tasks. Software used includes Tableau Desktop, Alteryx Designer, Adobe, and Microsoft Office products. Basic understanding of SQL query language. Design and management of internal SharePoint websites. Initiation and management of internal Tableau work-group across court offices.

JAN 2014 - APR 2016 SUPERVISOR | QUALITY CONTROL UNIT & DATA ENTRY UNIT | MANAGEMENT & STATISTICS Management of two units under different divisions. Overseeing the quality assurance protocol for all paperwork generated in criminal court and the associated electronic scanning process. Staffing several live-time data entry courtrooms and utilizing staff downtime for data analysis and correction projects. Liaison with the Administrative Office of Pennsylvania Courts [AOPC] regarding significant change requests. Member of the Management Development Program, Reformation Committee, and various MacArthur Grant committees. Creation and management of various databases for business process improvement, accountability, and outcome management. Duties from previous position.

JUL 2011 - JAN 2014 STATISTICAL DOCUMENTATION SPECIALIST | CRIMINAL TRIAL DIVISION | DATA ANALYSIS & REPORTING Preparation of monthly statistical reports for senior management using various Microsoft Office products and Adobe Acrobat. Extraction and quality control of sensitive, quantitative data from the statewide system [CPCMS] as well as creation and management of manual databases for external offices. Assistance with the editing and assembling of the Criminal Trial Division’s portion of the annual report. Creation of the interactive E-Filing tutorial located at http://www.courts.phila.gov. Duties from previous position.

MAY 2004 – JUL 2011 CLERK TYPIST | DATA ENTRY/CODING UNIT | DATA ENTRY, CLERICAL, & CUSTOMER SERVICE Developed the first official unit training manual. Created Excel databases using VBA to collect courtroom statistical data.

2003 – 2004 ACCU-CARE MEDICAL SUPPLY | PHILA., PA | MEDICAL BILLING, SALES, & CUSTOMER SERVICE

1999 – 2004 LADY FITNESS CENTER | PHILA., PA | PERSONAL TRAINING, SALES, & MANAGEMENT

E D U C AT I O N & C ER T I F I C AT I O NS

BACHELOR OF ARTS | LETTERS, ARTS, AND SCIENCES | PENN STATE UNIVERSITY CERTIFIED USER SPECIALIST | MICROSOFT WORD AND EXCEL