jan 25 #2 social media and gg tools
DESCRIPTION
Presentation from a January 2010 workshop on online fundraising in Siem Reap, Cambodia.TRANSCRIPT
SocialSocial mediamedia
Why is Social Media Important to Your Organization?
76% of givers are motivated by friends and
family
there are
A ‘blog’ is one of 200,000,000 conversations happening this minute!
Posting and
watching video.
Spotlight on: Twitter
• www.Twitter.com• Micro-blogging platform• You send updates or “tweets” up to 140 characters• Your tweets are received by your followers – people who
opt-in to receive your updates• You receive Tweets from people you are following• Unlike Facebook, following is not always reciprocal• Twitter is now the 3rd most popular social network,
behind Facebook and MySpace• Twitter grew by over 1,928% between 6/2008 – 6/2009,
to over 20 million users• 10,000+ people are joining every day
But it’s not who you think
Medium age = 31
Twitter and GlobalGiving
GlobalGiving Twitter Goals
• Develop community/network• Empower people to be ambassadors• Engage in conversation• Create content• Provide news• Promote GlobalGiving opportunities (donation,
campaigns, Opens, partners, etc.)
GlobalGiving TweetCloud
How to use Twitter
Hashtag (#)– Dramatically increases your reach– Expands beyond your network– Includes you in the conversation– Search ahead if you’re unsure
Examples:• Keywords: #charity #nonprofit #philanthropy• Locations: #kenya #dc #africa #india• Events: #ramadan #taiwanfloods #hyatt4good• Topics: #climate #olympics #coldplay
How to use Twitter
Create searches– Monitor the topics or people you’re interested
in– Helps you join/find conversations– Helps you find the people in your space– Helps you gain legitimacy
Creating your Twitter community
Start Following– Your friends (people find by name)– People with common interests (people find by
topic)Be followed
– People will follow you if you do these things:• Be authentic• Tweet what you know• Fill out a profile• Don’t market or be “spammy”
Twitter Speak
How to communicate on twitter• Keep it to 140 characters (or 120 to be “Retweet-friendly”)• For long url’s make them shorter using bit.ly
– A url like this: http://www.who.int/topics/womens_health/en/
– Now looks like this: http://bit.ly/4msJC
Twitter speak and common symbols• @ means you’re talking to or about someone• # means you’re labeling something• RT means you’re Re-Tweeting something• Via means you’re repeating a message that you read first
from someone else• Direct message is a private message between 2 users
Example:How
Obama became
president through social media
From this
to to this…this…
A good message is simple, short,memorable, and even iconic
CHANGE
“Yes we can”
Because someone may want to spread your message for you…
Stencil for a make-your-own Obama message
Image stenciled on a building 500m from GlobalGiving’s old office.
Complex messages are hard to remember: USA government’s bank bailout.
(Don’t do this!)
??
?
?
Your message is a
cause! Time is ticking!
Give, Donate, Send money now.
You must take action.
We are competing.
Your friends will be the first to adopt your message:
my cause our cause
The Biggest
WordIs
You!
A good message will A good message will spread.spread.
Source: David Wilcox, The Social Reporter
Corporate
= control = democracy++
Source: “What’s next in media: by Neil Perkin
It’s OK to be a person.
GlobalGiving Tweet: “Intense debate going around the office about what spice/flavoring/condiment should be in the 4th holder. Salt, pepper, garlic powder and...?”
Response from Stephanie Strom (New York Times): “@GlobalGiving: Cinnamon. Very healthy.”
Your supporters need different messages and languages.
Where is this?
Where is this?
Hint: think strategically!
Strategic thinking:In Germanythere are
ZERO voters…
but they will be future
allies.
Not every message will applaud you.
But if you talk openly about failure, most people will
want to help you.
Obama won through social media
Source: “The Social Pulpit: Barack Obama’s Social Media toolkit” by Edelman
Source: “Creating Your Organization's Social Media Strategy Map” by Beth Kanter
In the end:
Iconic Obama art becomes
everyone’s tool for self-expression.
The Internet is about
interacting… & dialogue!
The whole idea is to be in the conversation:
To raise your profile.
To interact with people in your sector/region.
Before you’re forced into it.
So your communication isn’t only asking for $.
80/20
“Being on the internet” means….
Recent survey:
A quarter (25%) of “engaged” donors think the organizations they
support are NOT honest or ethical!
Viral marketing has a simple message, tells you why to share it, and how to “pass-on”
Make your message count
(and spread)
Engage people
BU
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SH
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Source: “The Social Pulpit: Barack Obama’s Social Media toolkit” by Edelman
BU
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R
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AT
ION
SH
IPS
Source: “The Social Pulpit: Barack Obama’s Social Media toolkit” by Edelman
Engage people…on GlobalGiving
Tools for Tools for donors to donors to promote promote
projects they projects they lovelove
Gift Cards
Registries
Registries allow people to endorse/advertise combinations of
projects
Allows any person to take control of evangelizing for your project. These tools integrate into Facebook and other social media.
Fundraisers
Widget
BU
ILD
R
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AT
ION
SH
IPS
Source: “The Social Pulpit: Barack Obama’s Social Media toolkit” by Edelman
Engage people…on GlobalGiving