jan annerstedt infocom related industry: what’s new? technology-induced change –drastic changes...
TRANSCRIPT
Jan Annerstedt
Infocom Related Industry: What’s New?Technology-induced change
– Drastic changes in technological capabilities due to digitization
– Major shifts in the way electronic products are being applied
– Evisceration of competitive boundaries between traditionally distinct sectors or between sub-segments within a sector
– Dramatic changes in the governance of the new e-conomy: from ex ante regulation to market competition
– A shift in the balance of power from the supply side to the demand side, from providers to users
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Preconditions for a ’new e-conomy’
Internet as
1. A network och networks
2. A medium
3. A self-aware fabric that is always in the backgrund (all the way to wireless access)
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What’s new?- Productivy enhancement
Dramatic changes over the past 20 years (in US and Europe)
What’s ’the cause’? ICT & ’knowledge’
1. Tangible assets
2. Intangible goods
3. Intangible competencies
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Intangible goods
-Licences, quotas, franchises
-Copyright or patent-protected ...
-Film, music, artistic, scientific, literary entities, incl. software
-Other Intellectual property
Enforcable ownership rights that can be traded in disembodied form
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Intangible competencies
-Innovation competencies
-Market competencies
-Human resources
Distinctive factors of competitive advantage that differentiates one company from another
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Infocom Related Industry: What’s New?Organizational change
– New firms as drivers
– Big (traditional) firms are restructuring
– Supply and distribution systems are altered dramatically
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Infocom Related Industry: What’s New?Changing terms of competition
– New industry boundaries, changing industry borders
– From ‘bricks and mortar’ to ‘clicks and mortar’
– New ways of entering markets, new barriers of entry
– New ways of capturing value in the changing value chains
– New intermediaries, ‘dis-intermediation’, new industry logistics
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10 Driving Principles of the New E-conomyMatter. ‘It matters less’: value is found
in the firm’s intangible assets (persons, ideas, information-driven activities)
Space. Distance seems to be vanishing
Time is collapsing: instant interactivity is critical to most firms
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10 Driving Principles of the New E-conomyPeople. Grey matter, brain power,
intelligence, human resources, etc. Are the key to success
Growth is accelerated by the networked economy. First mover advantages.
Value rises exponentially with market share
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10 Driving Principles of the New E-conomyEfficiency. Infomediaries replace
intermediaries. Value chains are being handled more directly by aggregation of various functions
Markets. The demand side of the economy is being enforced. The supply side restructured
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10 Driving Principles of the New E-conomyTransactions. More of one-to-one
relationships. Information is easy to customize or tailor-make to particular needs
Impulse. Every product is available everywhere: processes of marketing, sales and consumption are merging
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Markets Are ‘One-click Away’
But, what is a market in the e-conomy?– Physical or geographic constraints– Products and services become ‘perishable’– Products as bits– E-tailers and e-malls– Content portals, infomediaries– Value chain integration– Value chain service providers
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What’s a Market (in the Old Economy)?A place (area, region) where
transactions take place and commodities are being exchanged
Always involves associated activities:– Information of prices– Customer relationships– A culture of commerce
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What’s a Market (in the Old Economy)?Institutional underpinnings of
‘organized exchange’
Exchange involves:– Contractual agreements– Exchange of property rights– Protection of rights (checks and balances)– Means of transfer of the goods and services
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What’s a Market (in the Old Economy)?Markets are ‘organized exchange’,
supported by institutional arrangements which:– Help regulate and establish consensus over prices– Communicate information regarding products,
prices, quantities, potential buyers and sellers– Create protection of rights (‘checks and balances’)– Provide means of transfer of the goods and services– In general: facilitation and structuring
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Markets in the New E-conomy
Same old markets, but some new features
Explicit or implicit legal contracts
Protection of parties involved (buyers, sellers) through sanctions (incl. Legal means)
Yet: there is still ‘non-market exchange’ (e.g. custom-built goods)
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Markets in the New E-conomy
The institutional contexts within which markets do function are changing
Markets are social institutions– Markets transmit information, create and
mold individual preferences, shape expectations, support actions, etc.
– Markets help structure the norms, beliefs and codes of conduct among the actors involved
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Non-Market Exchange Continue to ExistThere is still a need for non-market
exchange– Specialized contracts for specialized goods– Unique, heterogeneous products– The costs to enter a market may be too
high– Personal contacts still matter– Innovative products are promoted via
personal contacts
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No Such Thing As ‘Perfect Competition’Perfect competition presupposes that
there are no structures or conventions in the marketplace
Yet, there are always risk and uncertainty involved in any transaction: buyers and sellers typically fall back on others’ judgements
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Three phases of ’internet related’ economic activity (or other technology-induced change
1. The ’hype’ phase
2. The ’utility’ phase
3. The ’transparency’ phase
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’Network effects’ of the ’e-conomy’
All network are subject to network effects
Metcalf’s law (the value of the network is the square of the number of network members)
The law of community (the value of the network is the square of the number of network communities connected)
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’Network effects’ of the ’e-conomy’
Radial networks: members connected through a ’center’ (a dot.com server such as Amazon.com)
Combinatorial networks: networks of combinations (or communities) of users
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Is there such a thing as a ’new e-conomy’?
Always the ’new big thing’ effect by way of a new technology
Always a ’sobering period’
Yet: A series of new features of ’deep craft’ developments (new technology based on new scientific advancements supported by ’new cultures of practice’) on high-velocity markets
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Four fields of European action
1. Regulatory environment
-telecom regulation
-digital economy framework (copyright, web-signatures, etc.)
-protection of privacy and personal rights
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Four fields of European action
2. Infrastructure and access
-connection to international networks
-national and regional infrastructure
-individual and collective access (e.g. public access points)
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Four fields of European action
3. Human capital development
-education and training
-access to public data and information
-etc.
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Four fields of European action
4. Applications and services
-adaptions to cultural and linguistic diversity
-local and regional economic development
-’not-for-profit’ (but viable) activities
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Basic ‘Info Elements’ of the New E-conomyData
Information
Intelligence
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Basic ‘Info Elements’ of the New E-conomyData: could be reduced to code
Information: units of data that are easily stored, processed and transmitted
Intelligence (specialized knowledge): A capability or capacity of translating information into action
[Knowing what, who, when, why,…?]
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Information = a ‘Pure Public Good’Information is not a normal (private)
commodity in a market
Infinite ‘expansibility’
Very low marginal transfer costs
Often high fixed costs of production
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Information = a Pure ‘Public Good’Competitive markets typically fail to
allocate ‘public goods’ efficiently
Marginal costs are often uncovered, even with large production scales
External use benefits are not properly valued by a private willingness to pay
Conceptual designs are not rewarded
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Knowledge Appropriation
How to benefit from information and knowledge investments in the new e-conomy?
‘Intellectual property’ solutions: if you use the idea for commercial purposes = you pay
‘Public subsidy’ solutions: patronage
‘Socialist production system’ solutions: public provision, public procurement
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Knowledge Appropriation
Which are the current tendencies in the new e-conomy?
Property rights are becoming central
Patronage (public or private) is becoming less important
Public provisions are becoming less important
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Knowledge Appropriation
Which are the tendencies in today’s ‘information disclosure regimes’?
Towards a more ‘closed system’ of information dissemination
A ‘meltdown’ in the republic of science
An expansion of the realm of technology
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References
Shapiro, Carl and Hal R. Varian. Information Rules: A strategic guide to the network economy. Boston: Harvard business school press, 1999
Levine, Rick, Christopher Locke, Doc Searls & David Weinberger (eds): The Clue Train Manifesto: The end of business as usual, New York: Perseus books, 1999
Magretta, Joan, ed., Managing in the new economy. Cambridge, MA: Harvard business review publishing, 1999.