jan deprest 19th march, 2012 warsaw a balance on 10 years of fedict
TRANSCRIPT
Jan Deprest19th March, 2012
Warsaw
A balance on 10 years of FEDICT
© Fedict 2009. All rights reserved | p. 2
A story of continuous change…
© Fedict 2009. All rights reserved | p. 3
A story of continuous change
3 2001: Established
3 2002: Operational
3 2002-2003: Automation of the State3 Realisation of building blocks3 Realisation of e-government applications
A story of continuous change
3 2004-2005:3 Service concept3 Automation of Society
3 2006: Start of ‘Knowledge Region’
3 2007: Integration of Fedict Select
3 2008: Business Process Management
3 2010-2011: Integration of Fedict Shared Services
3 2012: Fedict Law – Service integration
Continuous adaptation of the internal organisation, processes and procedures
© Fedict 2009. All rights reserved | p. 5
Fedict today
3 3 entities:
3
3
3
© Fedict 2009. All rights reserved | p. 7
Operation
© Fedict 2009. All rights reserved | p. 8
Automationof the State
© Fedict 2009. All rights reserved | p. 9
Architecture & building blocks
© Fedict 2009. All rights reserved | p. 10
Architecture & building blocks: eID and kids ID
© Fedict 2009. All rights reserved | p. 11
Automation of the State: Police-on-web
Automation of the State: Tax-on-web, Intervat, Belcotax
© Fedict 2009. All rights reserved | p. 13
Automation of the State: Elections
© Fedict 2009. All rights reserved | p. 14
Automation of the State: eBirth
© Fedict 2009. All rights reserved | p. 15
Automation of the State: eProcurement
© Fedict 2009. All rights reserved | p. 16
Automation of the State: Digiflow
© Fedict 2009. All rights reserved | p. 17
Automation of the State: hello parents
© Fedict 2009. All rights reserved | p. 18
eID applications: e-desks in cities & municipalities
© Fedict 2009. All rights reserved | p. 19
eID applications: Bruges Library
© Fedict 2009. All rights reserved | p. 20
ICT Knowledge Region
ICT Knowledge Region
3 Exporting acquired ICT/e-gov knowledge
3 Attracting ICT activities
3 Strong international co-operation3 Especially at European level (e.g.: STORK)3 At global level (e.g.: ICA)
3 Over 40 bilateral contacts with other countries per year
3 OECD e-Leaders meeting
3 Belgian chairmanship of the European Union – Lift-off towards Open Government: 850 visitors
3World Bank: Chair of the Identity Management Expert Group
© Fedict 2009. All rights reserved | p. 22
Automation of Society
© Fedict 2009. All rights reserved | p. 23
Indicators
3 Access
3 Security
3 E-knowledge
3 # applications
© Fedict 2009. All rights reserved | p. 33
Initiatives3 Peeceefobie (PC phobia)
3 Card readers for 12-year-olds
3 Safe Chat
3 Internet for everyone
3 www.cardreaders.be
3 Kids-ID
3 Suske & Wiske (Spike and Suzy)
3 Start2surf
History – Strategy & Organisation
> History• Started in H2/2003 (green field)• Focus on ICT Operational Services Delivery (24*7)• Primary ICT Partner of “Horizontal” Federal Public
Services (Chancellery of the Prime Minister, FEDICT, Ministry of Budget, PFS P&O)
• “Critical mass” achieved in 2006• First “external” customer” in 2006 (KCE)• Continuous & regular growth since 2004• Servicing today 29 different clients over 12 locations• EPSA (European Public Sector Awards) diploma in 2007
> Strategy• Step-by-step approach• Leveraging “resources”
– people, technology, knowledge and services• Operational excellence• SLA’s based organisation
> ICT Shared Services Organisation• Central & decentral• Integration when needed of existing ICT organisation
within ICT Shared Services• Co-sourcing and partnership, …….
Some of our clients
Infrastructure:
Hosting & Housing
Storage & Backup
Voice & Communication
Network
e.g.: E-Hr, E-premier,FedCom
Commodities:
Authentication
File & Print
Security
Internet
Remote access
Mobility
Platform:
Sharepoint Service Mgt Tool (Ca) Performance Point
End to End Monitoring & Dashboards
Database (MS SQL, Oracle)
Web Sites (Drupal, etc.)
Unified communication
As service provider, we deliver several kind of services…
Belgian ICT market
War for Talent -> ICT profile = critical profession!
3.900 ICT employees
Public Services
7.960 ICT vacancies in
Belgium*
150.600 ICT employees
in Belgium*
* Source : Labor survey Agoria dec. 2010
War for (IT)talent within public services
2 recruitment channels:
•
•
= Alternative recruitment channel of FPS for ICT staff recruitment
• Fedict Select is a not-for-profit organization which guides and supports its members with the recruitment of specialized ICT staff.
• Clients = All FPS that do not belong
to social security sector
• 1 statute• Private labor contract• Employees seconded to the
public institution concerned
• 1-step selection process• Search on the external
marketwww.fedictselect.be
Some statistics for 2011
WHO IS WHO?
Belgacom is the leading quadruple-play player in Belgium who integrates fixed and mobile telephony, internet and television.In addition, Belgacom is an end-to-end ICT player with reliable solutions tailored to SMEs, large enterprises and institutions.
Gregory [email protected]
www.belgacom.be
Gregory [email protected]
Certipost, your partner in electronic and paper document exchange, is a specialised and experienced service provider enabling secure electronic data interchange between companies, consumers and government institutions.
Gert Roeckx+ 32 53 60 11 [email protected]
COSIC is a research group with multi-disciplinary researchers from all over the world who are specialized in computer security and industrial cryptography.
Danny [email protected]
Stefan [email protected]://datanews.knack.be/ict/
Jan DEPREST
Peter STRICKX
Frank LEYMAN
Sebastiaan De Brouwere
LIVING TOMORROW is a meeting place for innovative companies, organizations and governments where professionals, consumers, patients and citizens are confronted with products, technologies and services that improve the quality of life and work today and in the future. We do not aim to impress people with the possibilities of technology.
Joachim De Vos+ 32 2 263 01 [email protected]
LoQutus is a team of Business Process ICT-Architects and part of the MÖBIUS group. We give ICT advice and implement software solutions that are aligned with the business processes and the existing IT environment, using state-of-the-art tools, standard methodologies and architectural concepts.
Our service offering is based on 3 pillars: Architecture, Process Management and Information Management.
Joachim Vanden Brande+ 32 9 242 83 [email protected]
TIME.LEX provides legal services in the area of e-government, e-business, online media, electronic communications, personal data protection, intellectual property rights and other legal aspects related to the information society.
Prof. Jos [email protected]
VASCO is a world leader in Strong Authentication and Electronic and Digital Signature solutions, specializing in online accounts, identities and transactions.
Bart Renard+ 32 2 609 97 [email protected]
Services offered:– Network solutions– Security solutions– IT solutions– Communications solutions
Johan SYS+32 475 34 32 [email protected]
Zetes are an EMEA leading provider of identification and mobility solutions. By utilising high-secure identification, data capture and data communication technologies they link people to their unique identity.
Ronny Depoortere+ 32 475 58 14 20
[email protected]/moldova
Th@nk you!
JAN DEPRESTChairman
Maria-Theresiastraat 1/3Bruxelles 1000 Brussel
TEL +32 2 212 96 00FAX +32 2 212 96 99
www.belgium.be/fedict
© fedict 2011. All rights reserved