jan jaap cannegieter€¦ · tester devisch: • programming • technical archtecture • tla...
TRANSCRIPT
Testers as translators
Jan Jaap Cannegieter
@jjcannegieter
Squerist B.V. The Netherlands
#EuroSTARConf
IntroductionWe often find ourselves in the position of translators
Translators
• Product• Between expectation and reality
• People• Between management, users and developers
• Process• Between what is planned to be done and is actually been done
• Technology• Between what is possible and what is wanted
Four cases
Disclaimer:
I made a lot of mistake and failedseveral times in my career.
But I will only tell success stories today.
Case 1Issue ping-pong
Users
Dev’s
Issue ping-pong
Governamental organization
Replacement of a ERP-like system
Implementation partner
Management by Jira!
Issue mob’s and test mobs
Mobbing as communication vehicle
Case 2Performance test report
Performance test
Big financial organization
Replacement of the core system: huge!
Performance test done at IBM in America
26 pages report
Keep asking question until I understood
One page!
Case 3The first one to visit the users
The first one to visit the users
Logistic organization
New CRM system
THIS IS NOT HOW AGILE WAS MEANT TO BE
Business analysis
You can test the quality in! (Ok, it was testing functionality in).
Knowledge of testing and programming won’t do!
Case 4The ignorant CEO
How can a bus not work?
Same organization as case 1
Overrun timelines due to bad planning
CEO was part of the stirring committee
This CEO was brillant in the business processes
and a great people manager
We took it step by stepHis secret advisor
Summary
Where are you?
Management
Users Developers
Tester
You could make yourself small..
Management
Users Developers
Tester
Or try to find your translation role
Management
Users Developers
Tester Devisch:• Programming• Technical archtecture• TLA
Userian• Functional• Processes• Specific cases
Too long:• Goals• Consequences• Budget and time
Ideal tester as translator
Source: Survival techniques for testers. Beyond the T-shaped tester. D.J. de Grood en J.J. Cannegieter, Eurostar 2016
Questions
Jan Jaap Cannegieter
@jjcannegieter
Squerist B.V. The Netherlands
#EuroSTARConf