jason heng - integrated logistics and value added services from third party logistics

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INTEGRATED LOGISTICS & VAS JB Networkers 9 Feb 2017

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Page 1: Jason Heng - Integrated Logistics and Value Added Services from Third Party Logistics

I N T E G R AT E D L O G I S T I C S & V A SJB Networkers9 Feb 2017

Page 2: Jason Heng - Integrated Logistics and Value Added Services from Third Party Logistics

BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS

G L O B A L N E T W O R K

700+service locations23,000+

employees

41countries

&territories

Asia’s leading 3PL with global presence

Page 3: Jason Heng - Integrated Logistics and Value Added Services from Third Party Logistics

BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS

Expanded into Middle East and invested in one of Indonesia's largest logistics company2015

Launched cross-border road transport network across ASEAN2008

Global footprint in 41 countries/territoriesAcquired Top 3 US-Asia NVOCC

2016

O U R M I L E S T O N E S

We are on the market for over 35 years

Expanded into Europe

2002Expanded into Mainland China, ASEAN & US

2001Largest logistics network in Mainland China

2005 2013Listed on the HK Stock Exchange

First warehouse in Hong Kong

1981

Enteredlogistics business2000

Strongest distribution network across Greater China & ASEAN2009

Page 4: Jason Heng - Integrated Logistics and Value Added Services from Third Party Logistics

BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS

L O G I S T I C S D E V E L O P M E N T I N I N D O N E S I A

The Transformation of The Business Model from B a s i c L o g i s t i c s S e r v i c e s t o I n t e g r a t e d L o g i s t i c s

Basic Logistics Services

Defined as separate management of individual logistical function in a part of

logistics chain

Integrated Logistics

Defined as system-wide management of entire logistics chain (end to end) as a

single entity

Page 5: Jason Heng - Integrated Logistics and Value Added Services from Third Party Logistics

BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS

I M P O R T A N C E O F I N T E G R A T E D L O G I S T I C S

Big data can improve your supply chain and customer satisfaction

MarketingSupply Chain

Manufacturing Plant

Distribution Centre

Distributors Retail Consumer

Page 6: Jason Heng - Integrated Logistics and Value Added Services from Third Party Logistics

BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS

A D V A N C E D T E C H N O L O G Y

Visibility, accessibility and connectivity along the supply chains

ROBOTICBUTLERS

DATAANALYTICS

WEARABLETECHNOLOGY

SUPPLY CHAINCONTROL TOWER

B2B / B2B2CPORTAL

OMNI-CHANNELFULFILLMENT

GPSTRACKING

MOBILECOMPUTING

IoT & RFID

Page 7: Jason Heng - Integrated Logistics and Value Added Services from Third Party Logistics

BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS

I N D O N E S I A ’ S G R O W I N G I M P O R T A N C E

Indonesia’s domestic orientation may prove beneficial amidst global uncertainty

IndonesiaIndia

PhillippinesChinaKorea

MalaysiaThailand

SingaporeTaiwan

Hong KongVietnam

1.92.1

3.13.8

55.85.9

7.910.1

15.215.4

US Exports, % of GDP

Source: UNCTAD, OCBC2011 2012 2013 2014 2019

1,250 1,427 1,5841,816

4,000

Indonesia’s logistics & transportation market – all modes, IDR TN

+14%

Source: AT Kearney, Analyst Reports

Page 8: Jason Heng - Integrated Logistics and Value Added Services from Third Party Logistics

BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS

T R E N D I N I N D O N E S I A

Customer demands are getting more sophisticatedThree forces shaping the logistics (3PL) market – offering challenges and opportunities1. Increasing specialization

2. Increasing complex customer requirements

3. Emergence of disruptors

• Specialized providers offering standard warehousing and trucking at lower costs with improving service levels• The number of qualified players for high value added logistics is steadily growing

• Customers want “1-shop-stop” – cross regional/multi-modal scope including sub scale locations• Customers looking for supply chain partners (not vendors) – deeper integration required

• Fast growing B2C eCommerce drives need for integrated multi-channel solutions• Technology enabled crowd sourcing of capacity disrupt the need for “owned network”

Page 9: Jason Heng - Integrated Logistics and Value Added Services from Third Party Logistics

BACKGROUND RESOURCES & ASSETS ACCREDITATIONS & AWARDS WHAT WE OFFER SHOWCASES

Q U A L I T Y A N D C E R T I F I C A T I O N

ISO22000FOOD SAFETY

ISO27001INFORMATION SECURITY

WSMSFINE WINE STORAGE &

TRANSPORTATION

GMPCOMPLIANT SECONDARY

PACKAGING FACILITY

LEED(GOLD) CERT & HK-

BEAM (GOLD) CERT for PC3

LEED(GOLD) CERT & BCA GREEN MARK GOLD

CERT for KERRY LOGISTICS

CENTRE –TAMPINES

ISO14001ENVIRONMENT

ISO9001QUALITY

OHSAS18001

OCCUPATIONAL HEALTH & SAFETY

HACCPFOOD SAFETY

GDPQUALITY ON MEDICINAL

PRODUCTS

ISO13485QUALITY ON

MEDICAL DEVICES

TAPAFSRSECURITY

HKAEOTIER 2

SECURITY

C-TPATSECURITY

Long-standing commitment to qualityof our international expertise

Page 10: Jason Heng - Integrated Logistics and Value Added Services from Third Party Logistics

BACKGROUND RESOURCES & ASSETS ACCREDITATIONS & AWARDS WHAT WE OFFER SHOWCASES

A W A R D W I N N E R

We won these awards and many more…

CORPORATE ACCOLADES

INDUSTRY RECOGNITION

COMMENDATIONS FROM CUSTOMERS AND PARTNERS46 awardsin 2015

17corporateaccolades 19

industryrecognition 10

commendations from customers and partners

Page 11: Jason Heng - Integrated Logistics and Value Added Services from Third Party Logistics

BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS

Price TaggingLabellingScanningDate Printing Kitting Scanning Parts Sorting

Label SewingScanningLabellingGMP Secondary Packaging

Firmware Upgrade Call Centre Support Tire Racking

Sorting GOH Case ConversionPacking Stock TakeShrink Wrapping Parts Assembling

V A L U E - A D D E D S E R V I C E S

Customized offerings for different verticals

PHARMA IMS F&B F&L E&T AUTO FMCG

Page 12: Jason Heng - Integrated Logistics and Value Added Services from Third Party Logistics

BACKGROUND RESOURCES & ASSETS SHOWCASES WHAT WE OFFER ACCREDITATIONS & AWARDS

S U C C E S S F U L S H O W C A S E S

Industry-specific logistics modelsenhancing supply chain efficiency

F&L E&TF&B AUTOPHARMA

FAIRWOODCold Chain Logistics

BAXTERCall Centre & Home Delivery

NESTLEPharma Logistics

GODIVARegional Packaging Centre

LVGOH

M&SGOH

M&SeCom Fulfilment

MUJIeCom Fulfilment

CANONLMC

DELLLMC

IBMUrgent Order Replenishment

NETGEARRMA

MERCEDESMarch-in Solution

Page 13: Jason Heng - Integrated Logistics and Value Added Services from Third Party Logistics

BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS

December 2016

T H A N K Y O U