jason heng - integrated logistics and value added services from third party logistics
TRANSCRIPT
I N T E G R AT E D L O G I S T I C S & V A SJB Networkers9 Feb 2017
BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS
G L O B A L N E T W O R K
700+service locations23,000+
employees
41countries
&territories
Asia’s leading 3PL with global presence
BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS
Expanded into Middle East and invested in one of Indonesia's largest logistics company2015
Launched cross-border road transport network across ASEAN2008
Global footprint in 41 countries/territoriesAcquired Top 3 US-Asia NVOCC
2016
O U R M I L E S T O N E S
We are on the market for over 35 years
Expanded into Europe
2002Expanded into Mainland China, ASEAN & US
2001Largest logistics network in Mainland China
2005 2013Listed on the HK Stock Exchange
First warehouse in Hong Kong
1981
Enteredlogistics business2000
Strongest distribution network across Greater China & ASEAN2009
BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS
L O G I S T I C S D E V E L O P M E N T I N I N D O N E S I A
The Transformation of The Business Model from B a s i c L o g i s t i c s S e r v i c e s t o I n t e g r a t e d L o g i s t i c s
Basic Logistics Services
Defined as separate management of individual logistical function in a part of
logistics chain
Integrated Logistics
Defined as system-wide management of entire logistics chain (end to end) as a
single entity
BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS
I M P O R T A N C E O F I N T E G R A T E D L O G I S T I C S
Big data can improve your supply chain and customer satisfaction
MarketingSupply Chain
Manufacturing Plant
Distribution Centre
Distributors Retail Consumer
BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS
A D V A N C E D T E C H N O L O G Y
Visibility, accessibility and connectivity along the supply chains
ROBOTICBUTLERS
DATAANALYTICS
WEARABLETECHNOLOGY
SUPPLY CHAINCONTROL TOWER
B2B / B2B2CPORTAL
OMNI-CHANNELFULFILLMENT
GPSTRACKING
MOBILECOMPUTING
IoT & RFID
BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS
I N D O N E S I A ’ S G R O W I N G I M P O R T A N C E
Indonesia’s domestic orientation may prove beneficial amidst global uncertainty
IndonesiaIndia
PhillippinesChinaKorea
MalaysiaThailand
SingaporeTaiwan
Hong KongVietnam
1.92.1
3.13.8
55.85.9
7.910.1
15.215.4
US Exports, % of GDP
Source: UNCTAD, OCBC2011 2012 2013 2014 2019
1,250 1,427 1,5841,816
4,000
Indonesia’s logistics & transportation market – all modes, IDR TN
+14%
Source: AT Kearney, Analyst Reports
BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS
T R E N D I N I N D O N E S I A
Customer demands are getting more sophisticatedThree forces shaping the logistics (3PL) market – offering challenges and opportunities1. Increasing specialization
2. Increasing complex customer requirements
3. Emergence of disruptors
• Specialized providers offering standard warehousing and trucking at lower costs with improving service levels• The number of qualified players for high value added logistics is steadily growing
• Customers want “1-shop-stop” – cross regional/multi-modal scope including sub scale locations• Customers looking for supply chain partners (not vendors) – deeper integration required
• Fast growing B2C eCommerce drives need for integrated multi-channel solutions• Technology enabled crowd sourcing of capacity disrupt the need for “owned network”
BACKGROUND RESOURCES & ASSETS ACCREDITATIONS & AWARDS WHAT WE OFFER SHOWCASES
Q U A L I T Y A N D C E R T I F I C A T I O N
ISO22000FOOD SAFETY
ISO27001INFORMATION SECURITY
WSMSFINE WINE STORAGE &
TRANSPORTATION
GMPCOMPLIANT SECONDARY
PACKAGING FACILITY
LEED(GOLD) CERT & HK-
BEAM (GOLD) CERT for PC3
LEED(GOLD) CERT & BCA GREEN MARK GOLD
CERT for KERRY LOGISTICS
CENTRE –TAMPINES
ISO14001ENVIRONMENT
ISO9001QUALITY
OHSAS18001
OCCUPATIONAL HEALTH & SAFETY
HACCPFOOD SAFETY
GDPQUALITY ON MEDICINAL
PRODUCTS
ISO13485QUALITY ON
MEDICAL DEVICES
TAPAFSRSECURITY
HKAEOTIER 2
SECURITY
C-TPATSECURITY
Long-standing commitment to qualityof our international expertise
BACKGROUND RESOURCES & ASSETS ACCREDITATIONS & AWARDS WHAT WE OFFER SHOWCASES
A W A R D W I N N E R
We won these awards and many more…
CORPORATE ACCOLADES
INDUSTRY RECOGNITION
COMMENDATIONS FROM CUSTOMERS AND PARTNERS46 awardsin 2015
17corporateaccolades 19
industryrecognition 10
commendations from customers and partners
BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS
Price TaggingLabellingScanningDate Printing Kitting Scanning Parts Sorting
Label SewingScanningLabellingGMP Secondary Packaging
Firmware Upgrade Call Centre Support Tire Racking
Sorting GOH Case ConversionPacking Stock TakeShrink Wrapping Parts Assembling
V A L U E - A D D E D S E R V I C E S
Customized offerings for different verticals
PHARMA IMS F&B F&L E&T AUTO FMCG
BACKGROUND RESOURCES & ASSETS SHOWCASES WHAT WE OFFER ACCREDITATIONS & AWARDS
S U C C E S S F U L S H O W C A S E S
Industry-specific logistics modelsenhancing supply chain efficiency
F&L E&TF&B AUTOPHARMA
FAIRWOODCold Chain Logistics
BAXTERCall Centre & Home Delivery
NESTLEPharma Logistics
GODIVARegional Packaging Centre
LVGOH
M&SGOH
M&SeCom Fulfilment
MUJIeCom Fulfilment
CANONLMC
DELLLMC
IBMUrgent Order Replenishment
NETGEARRMA
MERCEDESMarch-in Solution
BACKGROUND RESOURCES & ASSETS WHAT WE OFFER SHOWCASES ACCREDITATIONS & AWARDS
December 2016
T H A N K Y O U