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JD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass, Granite Rock Rob Rosati, Werner, Co. April 15, 2015 Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

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Page 1: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

JD Edwards Customer Reference Showcase

Anna Matthews, OracleShawn Gilronan, Fin, Feather, Fur Outfitters, Inc.rSteve Snodgrass, Granite RockRob Rosati, Werner, Co.April 15, 2015

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

Page 2: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

Safe Harbor Statement

The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle’s products remains at the sole discretion of Oracle.

Page 3: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

Session Topics

• Customer Showcase

• Panel Discussion

3 Different Types of Customers

What they do

Their JD Edwards

Lessons Learned

Benefits

Page 4: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 4

Oracle Success Program

Anna Matthews - Director, Customer Office

[email protected]

Page 5: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 5

Open Discussion

Please Ask Questions• This session is for YOU

• Shawn, Steve and Rob have agreed to be here to share their experiences and advice with you

• You are not alone

• You are probably not the only one in the room with your questions and business challenges

• Utilize Quest to get connected to all sorts of companies for collaboration

• Interactive is good, sleeping or texting is bad…

Page 6: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

LearnJDE.comReplaced UpgradeJDE.com

Page 7: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

Page 8: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

Get Started: New to JD Edwards EnterpriseOne, or just new to the latest software release

Whats New: View the latest additions and updates to the JD Edwards Resource Library. View the latest JD Edwards product features and enhancements. Discover how to compare product changes

I am a(n)…: Review resources available to support the high-level roles of administrators, business users and executives.

My interest is…: Review resources organized by applications and technical areas.

I want to…: Review recently added features that are described in content available

I want to learn: Learn about training options available

I’m ready to upgrade: Learn the benefits of upgrading and resources to support you

Path to success: Hear customers shared their experience and about customer/partner programs

My community: Learn about user communities, conferences and events, social media and user groups.

Page 9: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

YOUR PANEL TODAY

Page 10: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 10

Shawn Gilronan Steve Snodgrass Rob RosatiChief Information Officer Chief Financial Officer Executive VP and CIOFin, Feather, Fur Outfitters, Inc. Granite Rock Werner Co.

Page 11: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 11

Fin, Feather, Fur Outfitters, Inc.

Shawn Gilronan – Chief Information Officer

Page 12: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. | 12

Hunting, Fishing & Sporting Goods Retailer

Company Established in 1985 - Based in Ashland, Ohio 4 locations with sizes ranging from 72,000 to 25,000 sq. ft275 Employees

Page 13: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

• Wider selection of firearms & accessories (127,000+ sku’s)

• Highly trained & knowledgeable sales associates

• World-Class training program, sponsored by top tier vendors (Sig Sauer, Rocky Boots, Columbia Sportswear, Under-Armour)

Advantages Over the Competition

Page 14: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

Business Challenges

5/27/2015 14

• Disparate legacy systems – greater than 20 years old

• Non-existent Warehouse Management System (WMS)

• Inefficient, unsustainable procure-to-pay business processes

• Non-standard store operations, varying from store to store

• Lack of technology standardization across company footprint

• Technology awareness and usage is minimal across the company and geographic region

• Paradigm shift in job function for many employees

Page 15: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

Future Growth Needs

5/27/2015 15

Additional 10-12 stores within 4 years of similar sq. ft

2 Distribution centers to handle store DRP and ecommerce fulfillment orders

Online eCommerce & OmniChannel presence for customers

Page 16: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

3 Phase Approach for Oracle / JD Edwards Implementation

5/27/2015 16

Phase 1• Current (go-live May 2015)

• Deployment of JD Edwards EnterpriseOne 9.1, Oracle Retail POS v14, OBIEE & UPK Training Foundation

Phase 2 • Target Date (Feb 2016)

• ATG eCommerce & Endeca platforms, ORPOS mobile POS

Phase 3 • Target Date (Dec 2016)

• Additional JD Edwards module configuration (Transportation Management, Advanced Warehousing)

Page 17: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

JD Edwards Footprint

• Financials

• Inventory Management

• Manufacturing Management

• Quality Management

• Transportation Management

• Warehouse Management

• Sales Order Management

• Human Capital Management

•Apparel Management

• Buyer Workspace

• Requisition Self Service

• Procurement And Subcontract Management

• Capital Asset Management

• Fulfillment Management

• One View Reporting

• Health and Safety Incident Management

Page 18: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

Crawl

• Numerous Look and Feel Demonstrations of JDE & POS

• Acronym cheat sheets

• Vanilla, out-of-box functionality

• Extended train-the-trainer and end-user training sessions- Extensive use of UPK

• Job mapping to JDE functions vs replication of business processes in JDE

Walk

• Enhanced JDE Functionality- JDE Apparel Management- PO Generator & DRP- JDE Expense Mgmt- JDE Employee Self-Service

• Mobile POS deployment

• Advanced reporting capabilities- OBIEE- Custom OneView Reports

Run

• Additional JDE Functionality- Transportation Management- Advanced Warehousing

• Mobile JDE Apps and mobile device deployment

• Advanced OBIEE metrics and reporting- Weather Data -Scenario forecasting

• Oracle ATG & Endeca eCommerceimplementation

Page 19: JD Edwards Customer Reference Showcase - Shawn GilronanJD Edwards Customer Reference Showcase Anna Matthews, Oracle Shawn Gilronan, Fin, Feather, Fur Outfitters, Inc.r Steve Snodgrass,

Copyright © 2014, Oracle and/or its affiliates. All rights reserved. |

Food for Thought with Small Company Implementations

1. Senior level leadership MUST be involved, and actively communicate with the project team.

2. Write every decision down, and keep detailed notes of any scope or project decision.

3. Introduce employees to the system early and often. The volume of changes with an ERP implementation can overwhelm employees, and start the rumor mill swirling.

4. Communicate, communicate, communicate.