j.d. power and associates special power report … ls segment average jaguar xj ... in the 2011...
TRANSCRIPT
J.D. Power and Associates
Special Power Report Hyundai Equus
Hyundai Equus Ranks Highest in 2011 APEAL Study; Ranks Second in Initial Quality among Large Premium Cars
The Hyundai Equus leads all models in the Large Premium Car segment in the J.D. Power and Associates 2011 U.S. Automotive Performance, Execution and Layout (APEAL) Study.SM � e study
is based on feedback from more than 73,000 new-vehicle owners and lessees after 90 days of ownership.
� e APEAL Study examines how satisfying a new vehicle is to own and drive, and is just one part of the quality and satisfaction equation. � e other part is the Initial Quality Study, which analyzes owner-reported quality after 90 days of new-vehicle ownership (see page 2).
Equus achieves the highest score among 200 models in the APEAL Study
In industry terminology, the APEAL Study measures “things gone right.” In the 2011 APEAL Study, owners provided detailed evaluations of 80 vehicle attributes across 10 categories:
• Vehicle Exterior
• Vehicle Interior
• Storage/Space
• Audio/Entertainment/Navigation
• Seats
• Heating, Ventilation, and Air Conditioning (HVAC)
• Driving Dynamics
• Engine/Transmission
• Visibility and Driving Safety
• Fuel Economy
� e Hyundai Equus is the highest-performing model in the 2011 APEAL Study—scoring 904 on a 1,000-point scale. In the 16-year history of the study, only one model has scored higher. Equus represents the highest-ever performance for Hyundai in the APEAL study.
“Highest Ranked Vehicle Appeal among Large Premium Cars”
889
880
877
876
873
867
828
869
Hyundai Equus
BMW 7 Series
Audi A8
Porsche Panamera
Mercedes-BenzS-Class
Lexus LS
Segment Average
Jaguar XJ
Cadillac DTS
904
2011 APEAL StudyLarge Premium Car Segment Ranking
Based on a 1,000-point scale • Higher score indicates higher appeal
Source: J.D. Power and Associates 2011 U.S. Automotive Performance, Execution and Layout (APEAL) StudySM
August 2011
© 2011 J.D. Power and Associates, The McGraw-Hill Companies, Inc. All Rights Reserved. Page 1
The Special Power Report • Published by J.D. Power and Associates • Publish Date: August 2011
© 2011 J.D. Power and Associates, The McGraw-Hill Companies, Inc. All Rights Reserved. Reproduction of any material contained in this publication, including photocopying of this publication in whole or in part, is prohibited without the express written permission of J.D. Power and Associates. Advertising claims cannot be based on information published in the Special Power Report. Page 2
J.D. Power and Associates Special Power Report Hyundai Equus (Continued)
Equus Is Highest-Performing All-New Model in Initial Quality;Perceived Quality Rated Highest in Segment
Lexus LS (Total)
Hyundai Equus
Porsche Panamera
Cadillac DTS
Segment Average
BMW 7 Series
Mercedes-BenzS-Class
Audi A8
Jaguar XJ
54
61
72
89
91
97
143
78
88
2011 Initial Quality StudyLarge Premium Car Segment Ranking
Problems per 100 Vehicles • Lower score indicates higher quality
Source: J.D. Power and Associates 2011 Initial Quality StudySM (IQS)
In the J.D. Power and Associates 2011 Initial Quality StudySM (IQS), the Hyundai Equus ranks second in the Large Premium Car
segment. With the fourth-highest score among more than 200 models in the 2011 study, Equus is among the industry top fi ve in initial quality.
� e Equus is the highest-performing all-new model in the 2011 Initial Quality Study.
� e Initial Quality Study is used as a benchmark for new-vehicle quality by manufacturers worldwide. � roughout the years, initial quality has been shown to be an excellent predictor of long-term durability, which directly impacts consumer purchase decisions.
Compared with the Large Premium Car segment average, Equus performs particularly well in seven of the eight categories measured in the IQS, most notably in Vehicle Interior, HVAC, and Seats.
About the Study
� e 2011 Initial Quality Study is based on responses from more than 73,000 purchasers and lessees of new vehicles after 90 days of ownership.
“In the 2011 study, Equus is among the industry top fi ve
in initial quality.”