jennifer.white resume 07.25.2015
TRANSCRIPT
[email protected] Jennifer White 817-291-4241
1722 Sotogrande Blvd. #363 Hurst, TX 76053
Core Skills o Calendar Management o Visitor Reception & Management o Research & Problem Solving o Basic IT maintenance & repair o Microsoft Office Suite
o Customer Service o Supply & Product Inventory o Multi-Line Phone Operation o Data Entry o Meeting Logistics
o Resolution of Billing Inquiries o Proprietary database formats o Process Improvement o Order Processing & Shipping o Accounts Payable
Work Experience 2/2014-Current, Client Support/Administrative Assistant Training Moments Incorporated/TMI Leadership Consulting
Support in all aspects of client deliverables and internal customer needs, from creation through delivery
Responsible for organization of logistical, financial, confidential data and files
Maintaining a web-based confidential evaluations, running related reports
Regular communication with high level executives of client companies as well as front line employees
Information Technology maintenance and troubleshooting
8/2013-11/2014 Sales Associate Viking Sewing Gallery, SVP Global
Sales, cash handling, knowledge of Micros point-of-sale operating system
Customer service, team work to troubleshoot various issues
Key holder, independent work schedule, inventory control and tasked with creation of inventory system for ordering
Product proficiency and maintenance, work order scheduling and maintenance
9/2013-1/2014 Reservations Representative/Sales/Customer Service American Airlines
Customer Service
Use of the Citrix system and virtual desktop environment, proficiency in various proprietary databases and operating systems, regular use of Outlook
Research and implementation of most current procedures during period of transition and merger
Sales, close interaction with multiple departments to coordinate a successful sale
2/2013-8/2013, Infant and Elder Care/Companion Self Employed/Contract
Infant and elder care
Medication scheduling and First Aid, physical and occupational therapy
Cooking, housekeeping, transportation
Customer service
11/2011-4/2013, Sales Associate Cooper’s Florist
Sales, in-bound phone sales, customer service, cross-trained in all areas of the business
Inventory maintenance and creation of an inventory system, wiring service data entry 11/2007-1/2010, Support Specialist II/Administrative Assistant University of Texas at Arlington
Travel arrangements for large groups and individuals, large-scale event planning
Accounts payable and receivable for multiple programs
Maintenance of document confidentiality, correspondence via multi-line phone, email and letter
Education 2010-2013, coursework toward AA, Tarrant County College
[email protected] Jennifer White 817-291-4241
1722 Sotogrande Blvd. #363 Hurst, TX 76053
Professional Reference Susan Hinojosa, Executive Assistant and Operations Management, TMI, 817-881-1223, [email protected] Deana Herd, Consultant, TMI, 972-780-9350, [email protected] Brittney Winkle, Executive Administrator, Fuse5, Executive Assistant, DNR 214-498-0619, [email protected]
Personal Reference John Lines, Sr. Operations Analyst, JP Morgan Chase, 214-563-8293 John Britt, Owner US Technical Services Group, 512-537-9411, [email protected] Stephanie Styleaneau, Intern DFW Church, 214-926-1210, [email protected]
Interests and Activities Enjoy travel, dancing, event planning, audio visual work, reading, volunteer work, and community activities.
Computer Skills Proficiency of Microsoft Word, Excel, Access, PowerPoint, Outlook, & Publisher, DropBox, gmail and Google Drive. Competency in various proprietary computer programs and databases from companies such as Blumen, Teleflora, AACoRN, eLeadership360, Extended DISC, and Micros.
Licenses and Certificates Current Red Cross First Aid Certification and Mental Health First Aid Certification
Volunteer Work Hope Worldwide volunteer since 1999. Various projects from fundraising events to providing fire-prevention documents to at-risk families, and providing behavioral/occupational/speech therapy for children with autism.