Jeremiah E. Roberts 10126 Hoel Road • Camden, OH 45311

JRoberts@rrts.com • Cellular: 513.312.8928

SummaryOperations professional with a 17+ years of background in Operations and Management in the LTL and Logistics industry. Recognized ability to motivate team and achieve positive results in a challenging environment. Persistent focus on improving all P&L line items. Analytical thinker with the ability to forecast events based on detailed analysis, and providing dynamic plans to operate efficiently and economically. Manager who recognizes the importance of the aptitude of subordinates. Statistical and situational analysis interpretation for forecasting, as to allow for immediate Action Plan, and process implementation to provide immediate results.

Experience Summary

Operations Manager 2013 to Current Roadrunner Transportation, Cincinnati/Dayton/Columbus, OhioP&L analytics and reconciliation responsibility for the Cincinnati and Columbus facilities.• Assisted in rebuilding the local team in every position during the migration of employees to a startup competitor.• Provided cost control resolutions, and minimized expenditures to meet operational goals.• Consistently held the best on time percentage in the company.• Coordinated Dock Operations and personnel to meet load plan goals.• Developed structured 21N reporting tools to ensure a solid Linehaul plan, and bill control management. • Brought in several new cost effective vendors to meet DOT safety requirements on equipment, to control costs.• Ensured our facility was within OSHA guidelines, and provided updated safety processes and procedures.• Provided operational excellence in an effort to meet and exceed EBITDA goals.• Created processes and procedures to retain key accounts such as Cummins, Beiersdorf, and Gates Rubber.• Assisted in beta testing and implementation of new software (McLeod).

Operations Supervisor 2009 to 2013 Roadrunner Transportation, Cincinnati/Dayton/Columbus, OhioResponsible for managing personnel and ensuring Operational success. • Developed Operational reports to monitor daily attainment goals.• Operated under general guidance with respect to overall objectives provided. • Trusted judgement with supported decision making.• Improved load management and bill control methodology.• Provided operational support with internal job models for coverage during turnover, and vacations. Operations Assistant 2006 to 2009 Roadrunner Transportation (Roadrunner-Dawes), Cincinnati/Dayton, OhioResponsible for reporting, monitoring, tracking, and essentially retaining Cincinnati’s largest local accounts • Developed processes and procedures to monitor daily shipments to ensure on time service.• Attended several joint Sales calls to provide in depth data review and operational support.• Provided sales support on account specific needs, with both local and corporate accounts.• Customer Service support with call volume, email request, and spot quotes.

Billing & Rating Clerk 2002 to 2006 Roadrunner Transportation (Dawes), Cincinnati/Dayton, OhioResponsible for rating Bill of Ladings picked up in the city, routing the freight, and billing into our system.• Ensured Bill of Lading processing in a timely manner, as to allow for optimized manifesting.• In depth knowledge of customer tariff and contractual language as to provide accurate rating.• Building and Manifesting of outbound loads to meet restrictions within DOT guidelines.• Providing administrative support to Outbound Supervision, as to allow a dock management presence.

Wave Manager / Load Analyst 1998 to 2002

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Totes Isotoner, Cincinnati, OHResponsible for controlling the workflow in a manner that meets customer needs and labor power.• Responsible for planning and running bulk workflow waves.• Running pre-leases from JBA system, along with print waves for labeling• Directly responsible for auditing of the Traffic Department and Bill of Lading accuracy.• Set up multiple spreadsheets for Assembly, Auditing, and Crediting departments • Working directly with the Director of Logistics, Distribution Manager, and warehouse floor managers.• Providing problem resolution for Zip Zone Tables, LTL issues, and style alterations in the PKMS system.• Inventory management and quality control

Administrative Assistant 1998 to 1998Champion International Paper in Hamilton, OHProvided administrative and Customer Service support for the Creative Services/Sample Department Manager.• Provides administrative support to Sales representatives and Customers on a daily basis.• Maintained a working knowledge of the product line available and in development.• Worked with Microsoft Office, Windows 95, Windows NT, Windows 3.1, and WDS inventory system

Traffic / Logistics Analyst 1997 to 1998Intermec Media Supply in Fairfield, OHOperated computerized machinery supply workload , and Logistics support to shipping and receiving.• Operated Core machinery to supply workload to rewind machines.• Managed routing through zip-zone tables, pulled workload analysis to ensure efficiency.• Specific WMS operating system thru ASI and windows.• Operated tow motors, managed inventory, loaded outbound and inbound.• Provided proper documentation, manifesting, and logistical support.

Education

Talawanda High SchoolHigh School Graduate, College Prep 1988 - 1992Activities and Societies: Computer Science Lab Worked directly with the IT Department / Basic/Advanced Programming / Program Troubleshooting / Problem Analysis and Resolution

Foreign Material Intelligence 1992 - 1994 US Army Missile Specialist / Heavy Anti-Armor, 1990 - 1994Activities and Societies: Pre-Enlistment Program for 2 years - OPFOR - Ft.Irwin, CA / Airborne - Ft.Benning, GA / Air Assault - Ft.Irwin, CA / Heavy/Light Armor Design & Integrity - Ft.Irwin, CA

Skills

• Proven leadership skills in a challenging management environment.• Change management through engagement of team and follow up on expectations• Relationship development with Independent Contractors, Purchase Power providers, Agents, Fleet Owners,

and Vendors.• Competency in all subordinates job models for employee accountability, training, and operational coverage

during turnover. • Highly proficient with the Microsoft Office Suite, and data analysis.• Provided guidance and morale support to subordinates during management transition(s).

Honors and Awards

Presidents Club Award 2013 Roadrunner Transportation, Cincinnati/Dayton/Columbus, Ohio• Inaugural recipient of the Roadrunner Transportation’s Presidents Club Award.• This is the highest honor that can be bestowed on an employee.• Excellence in service.

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