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David Edwards November 2018 Jersey Destination Plan Refresh Survey findings

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Page 1: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

David Edwards

November 2018

Jersey Destination Plan RefreshSurvey findings

Page 2: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

• Around 20 minute online survey

• Promoted across all VJ business channels

• Gained 79 responses

About the survey

Page 3: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Who took part?A resident

Attraction/Galllery

Brand & Concept development for destinations

Charity supplying equipment to visitors.

General Public

General public

Heritage Organisation

InstaTraveler

Jewellers

Local with keen interest in boosting tourism.

Marketing company

Medical industry

Planning Consultant

Promoting Jersey has a great destination

Promoting Jerseys Inner History

Recruitment

Sport - rugby

States Member

Third sector

Tour Programme Manager and lead guide

Tourism education

UKInbound

guide

hospitality consultant

Page 4: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Nature of business

Page 5: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Opinion on 1m visitors spending £500m ambition

Page 6: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Which markets offer scope to grow?

Page 7: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Importance of promoting attributes

Page 8: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Effectiveness of promoting attributes past 2 years

Page 9: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Whether used #theislandbreak

Page 10: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Effectiveness of #theislandbreak

Page 11: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Effectiveness of joint marketing past 2 years

Page 12: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Impact of marketing past 2 years

Page 13: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Attitudes towards marketing past 2 years

Page 14: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Should there be more promotion of “The Channel Islands”?

Page 15: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Rating of current transport links

Page 16: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Ranking for where the focus should be

Establish new air routes

Increase the number of air routes operating year-round

Establish new sea routes

Maintain the existing air route network

Maintain the existing sea route network

Increase the frequency of flights but not extend the season

Page 17: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Potential impact of better inter-island links

Page 18: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Is there enough for visitors to do?

Page 19: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Perceived product strengths and weaknesses

Page 20: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Attitudes towards public realm

Page 21: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Who has role in securing future talent?

Page 22: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Effectiveness of securing future talent

Page 23: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained

Rank for what would best help deal with labour constraints

Better trained staff

Changes to planning laws

Easier access to finance / loans / grants

A better understanding of technological solutions

Page 24: Jersey Destination Plan Refresh Survey findings · Jersey Destination Plan Refresh Survey findings •Around 20 minute online survey •Promoted across all VJ business channels •Gained