Jessica M. Wattswatts.jessica.m@gmail.com

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ObjectiveTo support the management team with a positive, energetic mindset.

Assets

● Highly motivated and energetic individual ● Professional

● Excellent organizational skills ● Quick learner

● Committed team player ● Leader

Experience

Graebel Companies (via Lakeshore Staffing Agency)Aurora, CO

Assignment #2- Billing Department January 2016● Transferring customer data from divisions all over the world to new system in computer● Keeping department informed on how new customer data is organized● Making sure all customer data is accurate and assisting in research of found inaccuracies from old system

Assignment #1- Receptionist November 2015● Answering phones on a Cisco Phone System ● Directing visitors to the correct people or departments● Coordination of calendar for conference rooms● Answering informational questions from staff and visitors

Exquisite Windows DBA 5280 Exteriors June 2012-March 2015Greenwood Village, Colorado

● Scheduled daily activities of a sales staff consisting of four to nine individuals.● Generated sales leads by handling phone calls from prospective clients and business representatives in a friendly

and professional manner.● Entered client contracts into CRM software.● Kept strict client data logs and tracked other incoming data in an organized and systematic manner.● Generated invoices and collected payments from clients; assisted with bookkeeping and accounting.● Worked independently to solve complex customer problems.● Created marketing flyers using Microsoft Word and Constant Contact software.

PTSA Vice President, Iowa Elementary School May 2012-May 2013Aurora, Colorado

● Managed the checking account; wrote checks as necessary; deposited funds received.● Performed clerical and record keeping tasks.● Assisted the President with all aspects of fundraising; coordinated fundraising events held at the school.● Ordered merchandise to sell at fundraising events.● Coordinated field trips to the Arvada Performing Arts Center and the Denver Zoo.● Was responsible for fulfilling the duties of the President when necessary.● Was elected to this position by parents, teachers, and staff.

PTSA President, Iowa Elementary School May 2010-May 2012Aurora, Colorado

● Organized fund raising events to compensate for school district budget cuts.● Maintained a balanced budget; handled detailed finances.● Worked with local businesses such as Skate City and King Soopers to organize field trips and school events.● Organized field trips to Winter Park, the Denver Aquarium, and Aurora Open Space Park.● Organized the following school events: Teacher Appreciation Days, Book Sales, and School 30th Anniversary

Party.● Championed the cause of fair education for all students.● Was elected to this position by parents, teachers and staff.

Guest Relations, Target June 2003-Sept 2008Aurora, Colorado

● Handled merchandise, sales, and returns.● Assisted customers in usage of the wedding and baby registries.● Resolved customer issues with compassion and discretion.● Sorted and organized merchandise to be stocked or marked as defective.● Coordinated with other Target stores to find out-of-stock items.● Answered customer calls and directed calls to the appropriate departments.● Maintained a balanced cash register; ensured exact transactions including purchases, exchanges, and refunds.

Education

Community College of Denver2002-2004, 2008Associated Degree in Communications – In Progress

Conifer High School1998-2002Graduated 2002

References supplied upon request