JENNIFER HARRIS ……………..………………………..………………………………………………………………………………………………………………………….

408.916.6169 | harris.jf@gmail.com | www.linkedin.com/in/positivelyjenniferharris/

PROFESSIONAL EXPERIENCE

Gravity4 (AdTech start-up: Ad bidding, real-time profiling, marketing OS, apps, data analytics) San Francisco, CA November 2014-Present

Technical & HR Specialist HR Support; benefits disbursement/education, third party provider liaison, onboarding, employee meetings.

Technical recruiting; sourcing, selling, collaborating with Gravity4 executives and outside agencies to grow engineering team (Python, Django, DevOps, PHP, Java-all senior and architect level engineers)

General office support; supplies, food/beverage, treats, organization, safety coordination and moral

Asquare, Inc. (Staffing agency: sourcing, recruiting, & qualifying direct hire/contract engineers) Santa Clara, CA July 2014-October 2014

Senior Technical Recruiter Recruiting for multiple Silicon Valley tech companies at a time; including, but not limited to, Yahoo,

Symantec, Tibco, OpenTV, and Alcatel-Lucent

Recruiting a variety of technical positions including Mobile Developers, Architects, Release, Quality, Performance, Video, Infrastructure, 3D Imaging, Integration, UI, Back-end, Technical Writers, Web Producers

Sourcing candidates using Boolean searches, social media, networking, resume databases, offshore support

Qualifying candidates via interview and online verification (Stackoverflow, GitHub)

Recruiting, and selling, passive candidates on the opportunity; creating company selling points, elevator pitches, for each company to attract candidates

Building candidate bios, presenting and selling candidate to company/client

Client meetings reviewing needs and obtaining crucial details imperative for finding best candidates

Vendor contracts for H1B “Corp to Corp” contract placements

Client communication; follow-up, presentation and collaboration via meeting, email and phone

Contracts for new clients, selling agency services based on recruiters and their reputation

Grid Dynamics International (eCommerce: Consulting, development, deployment, integration) Menlo Park, CA February 2013-November 2014

HR Relevant Responsibilities

Acted as the executive and managerial teams HR business partner

Confidential documentation: performance reviews/ plans, employee background processing

Immigration support (H1B new/transfer, TN, Green Card)

Employee data entered and maintained in Confluence

Posting policy updates in company internal Wiki page

Offer letters, terminations, drafting and executing employment contracts

HR compliance maintained via paper files, ATS, and Confluence database

Employee onboarding: Create and execute orientation schedule, computer program and enterprise space training, reporting structure, employee conduct, Company procedures and benefits support

New Hire Prep: enterprise account access, computer equipment and software specification and purchase Computer, workspace, and enterprise accounts set

Created procedures, guides, and best practices for Operations and HR departments

Senior Technical Recruiter (Contract)

Full cycle recruitment of engineers; remote sourcing, screening and interview coordination

Senior Recruiting Manager Exceeded hiring goals; converted company from 100% agency hiring to 10%-saving $480,000 Full cycle recruitment of all US employees; from executives to technical development teams

including DevOps, specialty architects, UI, UX, mobile (Android & iOS), integration engineers, business analysts, Big Data, technology (Java, Hadoop, & Cassandra). Candidates obtained via postings, databases, LinkedIn, referrals, social media, online Boolean Search methods, passive candidate tools (i.e. TalentBin), events, Meetups, and online groups

LinkedIn Recruiter-7+ years as a member, 2 years as official LinkedIn Recruiter and Company Administrator Recruiting utilizing the following tools; job posting, email, InMail for passive candidates, projects for organizing/teaming, Social media “push” for advertising, ATS integration and reporting to measure recruiting team KPIs

Identified, qualified and established SaaS systems: Automated tracking system (ATS), resume database access, passive candidate search tool, and social media package

Senior Office & Recruiting Manager

Coordination and execution for all office events; meetings, company picnics, holiday party (budget, vendors, décor, entertainment, invitations)

Month-end company purchase reconciliation for travel, office supplies, events, perks and capital purchases including accounting breakdown by service lines, client accounts and projects

Managing and maintaining company assets and records. Tracking costs for taxes until assets completely depreciate

Executive International travel support; specifying, booking, Visa processing and offshore itinerary coordination.

Support of the rotation program: negotiating apartment leases, furnishing/stocking corporate apartments, maintenance support, creating corporate accounts for utilities and wireless phones/service to over 30 engineers from Russia and Ukraine

Sourced, qualified and established company vendors (travel agency, cellular phone, IT Support, office supplies, capital equipment, delivery services and recruiting agencies

Office renovation project management; building, contractor and architecture firm management, processing approvals, purchasing office items

Exceptional Kids Gilroy/EKG (Nonprofit; families, children, school district) Gilroy, CA September 2008-February 2013

President/Chair Built collaborative school district relationship: quarterly meetings with Superintendent and Director of Student

Services, presenting systemic opportunities, solutions and new district programs for special education Designed and implemented multiple special education programs: alternate assembly support, homework

club for ADD/ASD students requiring a monitored approach for homework, high school mentorship (teacher’s assistant for elementary special education summer school), and alternate high school orientation

Planned/facilitated various parent education/support trainings for monthly district-wide meetings

Supported families in a district of over 11,000 students: monthly trainings, informal support groups, fundraisers, parent mentoring, and educational service advocacy while always encouraging district partnership and following proper chain of command/proper protocol for issue resolution

Managed fundraisers: budget, negotiate venue cost, donor solicitation, venue décor, event flow and hospitality

BDO USA, LLP (Public Accounting, Global Seven Firm) San Jose, CA January 2006-July 2012

HR Relevant Responsibilities

Ergonomic evaluations, education, specifying equipment , working with medical accommodations

Leave planning and compliance including workers compensation, disability, FMLA and personal

Administrative full-cycle recruiting, and college campus recruiting event support accounting teams

New-hire orientation, I9 compliance (E-Verify), firm guide, emergency training and benefit education

Termination support; documentation, communication, strategy and collection of firm property

Compensation planning, forecasting, statistics, and approvals for new hires and approvals for over 200 administrative professionals annually

Documentation, performance improvement plans, writing, and administrating employee evaluations and goal writing for up to 60+ direct reports and approvals for over 200+

Performance Review training for Managers on writing and administering reviews for their teams.

Interpersonal and team mentoring, team conflict resolution and team building

Authored firm administrative documents including: job descriptions, performance evaluation templates and training guides

Training and development: creator/leader of nationwide monthly training program for all support services (Admin, HR, BD and IT) content selection, training development and facilitation as well as national conferences

Firm trainer for Office 2007, facilitating multiple live training sessions on Word, Excel, PowerPoint and Outlook. Office lead for firm initiatives: BDO Counts (community service), Women’s initiative (retain and promote

women), ConnectIn (networking and soft skill development), BDO Green (resource saving), assisted with BDO Parents Network (parent support while working) and BDO LIFE (wellness)

Director Of Administration, West Region Director of nine western regional offices in four states; up to 21 direct reports including office administrators

and administrative assistants with 44 secondary reports; 65 employees in total. Quarterly travel to each office and national Operations, Administration and HR meetings

Financial forecasting in local office and regionally: facility costs, personnel (compensation, benefits/fringe, overtime, leaves and temp staffing) and employee welfare (morale)

Office administration portal technical head: lead team on design, content selection, technical features SharePoint training and IT liaison for the project

GREEN committee co-founder: tracking buildings nationally for LEED certification and recycling programs, energy standardization for office build-outs/remodels and resource saving for existing offices

Construction Project management: building selection, weekly construction meetings, furniture fulfillment, local vendor selection, signoff and open punch lists. Assisted with selecting new firm standards: interior finishes, furniture and ergonomically effective workspace environment. Developed AV and appliance relationship with Best Buy for Business creating electronic support and cost savings across nine construction projects

Office Administrator, San Jose office

Tax and audit specific support: processing corporate tax returns, scheduling after-hours processors to meet client due dates, coordinating internal peer reviews, PCAOB audit, M&A review, and format for firm Financial Reports

Event planning for a variety of attendance and budget sizes: (off-site themed evenings, post busy season reward outings, baby/wedding showers and monthly “Birthaversary” celebrations

On-site facility management: supplies, snacks, office and equipment maintenance, building management coordination, vendor relations, invoice processing, assisting accounts receivable/payable, emergency preparedness, firm purchasing card, expense reporting, time entry, in-office client catered events, busy-season meals (lunches and dinners) video conferencing, workstation technology set-up for new employees and annual computer lease swap process

Graphics Microsystems, Inc. (Engineering: software, mechanical, manufacturing)

Sunnyvale, CA March 1997-November 2005

Manager of Customer Relations Customer loyalty training program: authored, designed and coordinated company-wide program for 175

employees at three locations worldwide

Project management: active liaison between departments and customers to accomplish projects through to completion, strategic project management support for company president, team lead for new software features from development, through alpha, beta, release and customer training

Sales and Marketing support: testimonials, press releases, mailers, customer surveys, survey analysis and trade show support

European Advocate: resolving and communicating all European customer issues, Belgium office support and communication to International Sales Managers

Client data analysis; collected via remote download using DOS and presented in PowerPoint to president, marketing, sales, engineering groups, field service and customers

Service Coordination Manager

Customer Service team leadership including: Service Coordination Manager, Parts Representatives, Administrative Assistants, Travel Coordinator and worldwide remote employee and call center management

Best practices revenue recognition: structured and implementation of procedures/process for Service, Marketing and Manufacturing departments including Sarbanes-Oxley compliance

Revenue reporting: actual, budget, project management and variance analysis

Customer Service Supervisor

Worldwide installation/service scheduling; exceeded revenue and efficiency plans

100% timely collection of delinquent accounts for customers not meeting contract terms

Timely invoicing of service and value added consulting services

Sr. Customer Service Representative

Customer parts order processing; follow-up and support

Coordinating weekly travel for 12 Field Engineers

Customer Confirmation Letters and work orders

Creation and publishing of weekly installation and service schedules, including engineer travel

Weekly FedEx: customer, scope, and travel information for each Field Engineer

TECHNICAL EXPERIENCE

PLATFORMS: Windows | OSx | iOS CLOUD STORAGE: Dropbox | Google Drive | Box | AWS

APPS | SAAS | ASP, ET AL: Microsoft Office Suite | Adobe Acrobat | Jira | Confluence | Wiki | PeopleSoft | MS

Dynamics CRM | Google Docs | Gmail | Concur | Rackspace | TripIt | Wordpress | many proprietary enterprise apps

MEETING | MESSAGING | REMOTE ACCESS: TeamViewer | VPN | GoToMeeting | Skype | WebEx | Hangouts

RECRUITING: LinkedIn Recruiter | Resumator ATS | TalentBin | Monster | Dice | Indeed | Stackoverflow | Glassdoor

SOCIAL MEDIA: LinkedIn | Facebook | Twitter | Tumblr | Meetup | YouTube | GitHub | Google+ | Pinterest

SEARCH TECHNIQUES: Boolean | In-person | email | phone | Social Media | Tech sites | Yahoo Groups | Meetups

ACADEMIC CREDENTIALS

Southern New Hampshire University- BS, Business Studies/Human Resource, expected graduation May 2016 International business, Leadership, Team Dynamic

Shasta College-AA Degree, General Education Journalism, Leadership, Psychology, Chemistry

Red Bluff High School-HS Diploma Journalism, Public Speaking, Small Business Management

VOLUNTEERISM

Autism Speaks, Parents Helping Parents, EKG, Silicon Valley Humane Society, 2nd Harvest, Aids, GUSD Schools