jim harter slides: new metrics for a new era

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New Metrics for a New Era: The Gallup-Healthways UK Well-Being IndexHeld at the RSA on 12 April 2011.

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Page 1: Jim Harter slides: New Metrics for a New Era

Registered Trademark® 2011 Gallup-Healthways Well-Being Index. All rights reserved.

Copyright © 2011 Gallup, Inc. All rights reserved.Copyright © 2011 Healthways, Inc. All rights reserved.

®

Page 2: Jim Harter slides: New Metrics for a New Era

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Registered Trademark® 2011 Gallup-Healthways Well-Being Index. All rights reserved. Copyright © 2011 Gallup, Inc. All rights reserved.Copyright © 2011 Healthways, Inc. All rights reserved. ®

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Gallup’s World Measurement

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Page 3: Jim Harter slides: New Metrics for a New Era

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Registered Trademark® 2011 Gallup-Healthways Well-Being Index. All rights reserved. Copyright © 2011 Gallup, Inc. All rights reserved.Copyright © 2011 Healthways, Inc. All rights reserved. ®

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Global Wellbeing

Objective Subjective

Evaluative ExperiencedGDP

Health

Employment

Literacy

Poverty

How one rates one’s life

What one experiences in daily life

Different Types of Wellbeing

Basic Needs

Good Jobs

Good Place to Live

Physical Social/Psychological

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Page 4: Jim Harter slides: New Metrics for a New Era

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Registered Trademark® 2011 Gallup-Healthways Well-Being Index. All rights reserved. Copyright © 2011 Gallup, Inc. All rights reserved.Copyright © 2011 Healthways, Inc. All rights reserved. ®

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• Daily interviewing

• Completed 3,933 interviews from 2nd Jan. to 31st March

• Landline and mobile

• Sampling error (including design effect) for three months of data for any given item is about +/-1.8% nationally

The Gallup-Healthways Well-Being Index®

UK Study: Quarter 1

Page 5: Jim Harter slides: New Metrics for a New Era

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Life Evaluation Ranking one’s life today and in the future

Emotional HealthDaily feelings; clinical depression

Physical HealthChronic conditions, obesity, physical pain, cold/flu

Healthy Behaviour Smoking, healthy eating, exercise

Work Environment Using strengths, supervisor relationships

Basic Access Healthcare, community satisfaction, money for basics

Well-Being IndexComposite Score

(Average of six sub-indexes)

A Comprehensive Approach to Measuring Wellbeing

Page 6: Jim Harter slides: New Metrics for a New Era

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Registered Trademark® 2011 Gallup-Healthways Well-Being Index. All rights reserved. Copyright © 2011 Gallup, Inc. All rights reserved.Copyright © 2011 Healthways, Inc. All rights reserved.

®

Key Findings

• Less than half are thriving.

• Work environment is a weakness.

• Forty-six percent say their community is getting better as a place to live.

• Britons of different incomes have similar access to medical care and clean, safe water, but different perceptions of their communities and safety.

• One in four are classified as obese. 6

Page 7: Jim Harter slides: New Metrics for a New Era

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Differences Between the U.K. and U.S.

U.K. U.S.

Well-Being Index: Composite 64.3 66.4

Life Evaluation Index 44.6 50.6

Emotional Health Index 79.1 79.1

Physical Health Index 77.6 76.2

Healthy Behaviour Index 64.9 63.2

Work Environment Index 34.7 46.9

Basic Access Index 85.2 82.3

Page 8: Jim Harter slides: New Metrics for a New Era

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Life Evaluation: “Thriving”, “Struggling”, “Suffering”

Thriving

Suffering 4/44/4

7/87/8

StrugglingStruggling

Cantril Self-Anchoring Striving Scale:

“Please imagine a ladder. . . . On which step of the ladder would you say you personally feel you stand at this time? On which step do you think you will stand about five years from now?”

Six domains:

1. Life Evaluation

2. Emotional Health

3. Physical Health

4. Healthy Behaviour

5. Work Environment

6. Basic Access

Page 9: Jim Harter slides: New Metrics for a New Era

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Less Than Half of Britons Are Thriving

Page 10: Jim Harter slides: New Metrics for a New Era

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Good Work Environment = More Likely to Be Thriving

Page 11: Jim Harter slides: New Metrics for a New Era

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In America, 56% say the city they live in is “getting better” compared with 46% of Britons.

Community Getting Better = More Likely to Be Thriving

Percent Thriving

Page 12: Jim Harter slides: New Metrics for a New Era

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Higher Income = More Likely to Be Thriving

Monthly Household Income

Page 13: Jim Harter slides: New Metrics for a New Era

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Beyond Life Evaluation:

Income and Positive Experiences

Monthly Household Income

Page 14: Jim Harter slides: New Metrics for a New Era

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Beyond Life Evaluation:

Income and Negative Experiences

Monthly Household Income

Page 15: Jim Harter slides: New Metrics for a New Era

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Children in the Household = More Likely to Be Thriving

Page 16: Jim Harter slides: New Metrics for a New Era

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Children in the Household = Mixed Daily Experiences

Page 17: Jim Harter slides: New Metrics for a New Era

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PHYSICAL HEALTH

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Page 18: Jim Harter slides: New Metrics for a New Era

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Disease Burden Increases With Age

Disease Burden by Age

Page 19: Jim Harter slides: New Metrics for a New Era

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One in Four Are Obese

Page 20: Jim Harter slides: New Metrics for a New Era

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Obese Report More Physical Pain

Physical Pain and Obesity

Page 21: Jim Harter slides: New Metrics for a New Era

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HEALTHY BEHAVIOUR

Page 22: Jim Harter slides: New Metrics for a New Era

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Women Eat Healthier, Smoke Less

Men Women

Percentage who eat recommended amount of fruits/veggies

59% 72%

Percentage who exercise 50% 49%

Percentage who smoke 29% 24%

Healthy Behaviour by Gender

Page 23: Jim Harter slides: New Metrics for a New Era

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Exercise Similar Across Income Levels;Smoking and Diet Better at Higher Incomes

Monthly Household Income

Page 24: Jim Harter slides: New Metrics for a New Era

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Exercise Similar Across Age Groups;Diet and Smoking Better Among Older

Page 25: Jim Harter slides: New Metrics for a New Era

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Emotional Health Better for Those Who Exercise

Exercise No Exercise Difference

Learn/Interest 62% 47% +15

Happiness 89% 80% +9

Energy 89% 78% +11

Enjoyment 85% 77% +8

Stress 27% 34% -7

Worry 24% 30% -6

Exercise and Emotional Health

Page 26: Jim Harter slides: New Metrics for a New Era

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WORK ENVIRONMENT

Page 27: Jim Harter slides: New Metrics for a New Era

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Work EnvironmentDoes your supervisor treat you more like he/she is your boss or your partner?

Page 28: Jim Harter slides: New Metrics for a New Era

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Boss = Stress, Anger and Worry

Page 29: Jim Harter slides: New Metrics for a New Era

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Partner = Respect, Enjoyment, Learning/Interest

Work Environment and Positive Emotions

Page 30: Jim Harter slides: New Metrics for a New Era

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Partner = Fewer Unhealthy Days

Page 31: Jim Harter slides: New Metrics for a New Era

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Partner = Less Likely Diagnosed With Depression

Page 32: Jim Harter slides: New Metrics for a New Era

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BASIC ACCESS

Page 33: Jim Harter slides: New Metrics for a New Era

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Where Income Matters Less

Percentage by Income

Monthly Household Income

Page 34: Jim Harter slides: New Metrics for a New Era

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Where Income Matters More

Percentage by Income

Monthly Household Income

Page 35: Jim Harter slides: New Metrics for a New Era

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Unsafe Area = More Worry

Page 36: Jim Harter slides: New Metrics for a New Era

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Unsafe Place to Exercise = More Worry

33% Obesity

Page 37: Jim Harter slides: New Metrics for a New Era

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Summary

• Measurement of wellbeing must be multifaceted.– Different measures yield different meanings and are likely to

stimulate different actions.

• Elements of wellbeing are interdependent.

• Large samples and a consistent, comprehensive measurement framework are critical to understanding the compounding effects across different life situations.

Page 38: Jim Harter slides: New Metrics for a New Era

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Summary: Areas of Strength and Opportunity

• Workplace is a key area of opportunity.

– Intersects with many other wellbeing elements

• Basic access to medical care and consumption of fruit and vegetables are strengths.

• However, there is substantial disease burden and obesity.

• An economic divide exists on community progress and safety.

• Continuous tracking will monitor positive and negative shifts.