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Ref No. JKGB/IT/19-295 dated 19-04-2019
1
J&K GRAMEEN BANK,
INFORMATION TECHNOLOGY DEPARTMENT,
HEAD OFFICE JAMMU, 180006
J&K - INDIA
REQUEST FOR PROPOSAL (RFP)
FOR
SUPPLY/INSTALLATION/CUSTOMIZATION/TRAINING/SUPPO
RT & MAINTENANCE
OF
Centralized & Integrated
Biometrics Attendance
System On CAPEX Model
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INDEX
S.No. Particulars Page No. I. Disclaimer
6
II. Control Sheet Table
7
1. Purpose
8
2. Introduction &
Operations
9
3. Biometric
Attendance System
Requirements
9
3.1 Interfaces 9
3.2 Functional
Requirements 9
3.3 Technical
Specifications 10
4. Broad Scope Of
Work
10
4.1 Sub-
Contracting
And Non-
Assignment
11
5. Eligibility Criteria 12 6. Tender Document
And Fee 13
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7. Earnest Money
Deposit 13
8. Performance
Guarantee
14
9. Submission Of
Offer -Two Bid
System
15
10. Period Of Validity
Of Bid
17
11. No Commitment To
Accept Lowest Or
Any Offer/Bid
17
12. Bank’s Right To
Accept Any Bid
And To Reject Any
Or All Bids /
Cancellation Of
Tender Process
18
13. Preliminary
Scrutiny
18
14. Evaluation Of Bids
19
14.1 Evaluation
Process
20
14.2 Overall
Evaluation
Marks
21
15. Compliance With
Statutory And
Regulatory
Provisions
22
16. Intellectual
Property Indemnity
& Indemnity
Against Misuse Of
License
22
17. Format For 22
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Technical Bid
18. Format For
Commercial Bid 24
19. Other Terms &
Conditions 25
20. Payment Terms 26 ANNEXURE-1 Covering
Letter
27
ANNEXURE-2 Functional Requirements For BAS
29
ANNEXURE-3 Technical Specifications For BAS
31
ANNEXURE-4 Reporting For BAS
34
ANNEXURE-5 Details Of The
Bidder
35
ANNEXURE-6 Format For
Bank
Guarantee
37
ANNEXURE-7 Performance
Bank
Guarantee
39
ANNEXURE-8 Service Level
Agreement
42
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ANNEXURE-9 Mutual
Nondisclosure
Agreement
61
ANNEXURE-10 All Offices
And
Branches
66
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I. DISCLAIMER
The information contained in this Request for Proposal (RFP) document or subsequently provided
information to bidders, whether verbally or in documentary form by or on behalf of J&K Grameen
Bank (JKGB), or any of their employees, consultants or advisers, is provided to bidders on the terms
and conditions set out in this RFP document and any other terms and conditions subject to which
such information is provided.
This RFP document is not an agreement and is not an offer or invitation by the JKGB to any other
Party. The purpose of this RFP document is to provide interested parties with information to assist in
formulation of their Proposal. This RFP document does not purport to contain all the information
each bidder may require. This RFP document may not be appropriate for all persons or entities, and
it is not possible for JKGB, their employees, consultants or advisors to consider the investment
objectives, financial situation and particular needs of each party who reads or uses this RFP
document. Certain bidder may have a better knowledge of the proposed project than others. Each
bidder should conduct its own investigations and analysis and should check the accuracy, reliability
and completeness of the information in this RFP document and obtain independent advice from
appropriate sources. JKGB, its representatives, their employees, consultants and advisors make no
representation or warranty and shall incur no liability under any law, statute, rules or regulations as
to the accuracy, reliability or completeness of the RFP document.
JKGB may in their absolute discretion, but without being under any obligation to do so, update,
amend or supplement the information in this RFP document.
Some of the activities listed to be carried out by JKGB as a part of the tendering process or the
subsequent implementation are indicative only. JKGB has the right to continue with these activities,
modify the sequence of activities, add new activities or remove some of the activities, in their best
interests.
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II. CONTROL SHEET TABLE
Tender Reference Number: JKGB/IT/19-295 dated 19-04-2019
1 Date of commencement of sale of Bidding
Document
19.04.2019
2 Pre-bid Queries to be submitted on or before
30.04.2019
3 Last date, time & Venue for submission of Bid
Documents 10.05.2019 , 5 p.m. IT Department, Head Office
J&K Grameen Bank,
Narwal Jammu – J&K
4 Date and Time of Technical Bid & Commercial
Bid Opening
a. Technical Bid -
13.05.2019, 3 p.m
b. Commercial Bid opening
date will be intimated to
the Bidder/s qualifying
in Technical Bid in due
course.
5 Place of opening of Bids IT Department, Head Office
J&K Grameen Bank,
Narwal Jammu – J&K
6 Address for communication IT Department J&K Grameen Bank Head Office Narwal, Jammu – J&K e-Mail : [email protected],
Phone: 7051510171/7051510172
7 Cost of RFP document 5,000/- in the form of
Demand Draft/Pay Order in
favor of J&K Grameen
Bank payable at J a m m u .
The DD /Pay Order should
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be submitted along with the
Bid documents.
The bank reserves the right to amend the dates of ‘Control Sheet Table’ due to unforeseen
circumstances. All such changes will be duly notified on the website of the bank.
1. PURPOSE
i) The J&K Grameen Bank, hereinafter called “J&K GRAMEEN BANK” or
“Bank” issues this “Request for Proposal” hereinafter called “RFP”.
ii) J&K Grameen Bank proposes to implement a Centralized & Integrated
Biometrics Attendance System herein referred to BAS in the Bank in a
phased manner. The solution is to be implemented at all Offices /Business units
of the bank in J&K State. The list of all Offices and branches of the bank where
biometrics readers are to be installed is enclosed here with (Annexure-10). The
number of offices / branches and their addresses mentioned in Annexure-10
may vary. The final list will be shared along with the purchase order.
iii) This RFP is limited to Original Equipment Manufacturers (OEM) and Bidders
that are authorized by the OEM.
iv) A bidder submitting the proposal in response to RFP for Implementation of the
solution shall hereinafter be referred to as “Product Bidder / OEM / Bidder /
System Integrator / SI” interchangeably.
v) This RFP document is neither an offer letter nor a legal contract, but an
invitation for Request for Proposal. No contractual obligation on behalf of
the Bank whatsoever shall arise from this RFP process unless and until a
formal contract is signed and executed by duly authorized officers of J&K
GRAMEEN BANK and the bidder.
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vi) Bank can modify any / all of the terms of this RFP giving due notification
through the Bank’s website and shall be entitled to entertain ‘Request for
Proposal’ (RFP) only from the eligible bidders who will be selected based on
the requirement and laid out norms as set out in this document.
vii) J&K GRAMEEN BANK will not be liable for any costs incurred by the bidder.
2. INTRODUCTION & OPERATIONS
J&K Grameen Bank (JKGB), was established on 30th June 2009 after amalgamation of
two erstwhile RRBs viz. JRB and KRB in accordance with GOI Notification dated 30th
June 2009 issued under sub- section (1) of section 23A of the RRB Act, 1976 (21 of
1976). The network of the Bank consist of One Head Office situated at Jammu, Six
Regional Offices and 217 branches and is engaged in providing credit in various districts
of J&K with total employees strength of 1000 plus.
3. BIOMETRIC ATTANDANCE SYSTEM REQUIREMENTS
There is a need for a Centralized & Integrated Biometrics Attendance System that
enables the Bank to Centralize the employees attendance and Leave records through a
single centralized & Integrated Biometrics Attendance System. The proposed solution
has to be integrated with Bank’s HRMS application for the purpose of updations of time
attendance & leave records.
3.1 INTERFACES
The proposed system should be capable of having seamless interface with the Bank’s
HRMS Application for the purpose of updating Leave & Absence Records of the
employees.
3.2 FUNCTIONAL REQUIREMENTS
Bidder needs to comply with all the functional r equ i r emen t s given in Annexure-2.
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Non Compliance to any of the point/clause given below may entail rejection of the Bid.
3.3 TECHNICAL SPECIFICATIONS
Vendors need to comply with all the technical specifications given in the Annexure-3.
Non Compliance to any of the point/clause given below may entail rejection of the Bid.
4. BROAD SCOPE OF WORK
The proposed solution should be in conformity to the Functional requirements and
Technical Specifications laid down in Annexure-2 and Annexure-3 and should be
scalable to connect all the branches/offices of the Bank. The users should be provided
with a web based access through which they can access the system. The vendor upon
selection has to study the existing Offices/Business Units and IT infrastructure at BANK
and parameterize the offered solution so as to accommodate the process flow of the Bank.
The bidder shall have to build seamless interfaces (wherever needed) with identified
existing applications of BANK or other related entities. The bidder shall have to build
customization/interface as per the requirements of the Bank.
The bidder shall have to provide the hardware (servers, biometrics readers, card reader
writer etc ) , software , software licenses and any other middle ware required for
functioning of the system.
The bidder shall have to jointly with Bank conduct UAT (User Acceptance Test) of the
offered solution and fix all the bugs/shortcomings reported by the Bank in a time bound
manner.
The bidder has to conduct end-user training for the employees of the Bank at respective
sites after installation of the Biometric reader devices using various mediums of
communications and training tools.
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The bidder has to prepare detailed training manuals / presentations containing appropriate
flowcharts etc for end user training. End User Training will be conducted at locations
specified by BANK.
The selected bidder will also have to provide Post Implementation Support during the
warranty period and Post Warranty Support under AMC as per the terms of the SLA.
The contract with the final selected bidder will include a 3 years warranty and also
would involve an Annual Maintenance of the system for a period of two (2) years on
completion of warranty period providing for changes/ updation that would be
required for the system due to policy changes, new product launches etc. In case
equipment is taken away for repairs, the Vendor shall provide a standby equipment (of
equivalent configuration), so that the work of the Bank is not affected.
The bidder will assign a single point of contact (SPOC) to the bank who will assist and
coordinate with the bank for resolving any issues reported.
4.1 Sub-Contracting and Non-Assignment:
The services offered to be undertaken in response to this RFP shall be undertaken to be
provided by the bidder directly and there shall not be any sub-contracting without prior
written consent from the Bank.
Bank will only discuss the solution with bidders authorized representatives. The bidders
authorized representatives shall mean their staff. In no circumstances any intermediary
(which includes Liasoning Agents, marketing agents, commission agents etc.) should be
involved during the course of project. No subletting of the contract by OEM or SI will be
allowed under any circumstances.
Neither the subject matter of the contract nor any right arising out of the contract shall be
transferred, assigned or delegated to any third party by Vendor without prior written
consent of the Bank.
5. ELIGIBILITY CRITERIA
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Table-A
S.No. Bidder Financial and other information Supporting Documents
Required
1
The bidder must be a Limited Company,
registered in India under the companies
Act 1956 (Proof required). The bidder
should have registered office with legal
presence in India.
Certificate of
Incorporation
2
The bidder should be ISO Certified
company.
The original manufacturer (OEM) should
have ISO 9000 / ISO 9001 certification for
Design & manufacturing of biometric
device.
Relevant Certificate to be
attached
3
The bidder should have implemented the
solution in at least two reputed companies
in India or any Regional Rural Bank or
Commercial Bank with at least 100
Biometrics readers installed. These
biometric machines should have been
installed at offices of client’s organization
spread across different geographical
locations/cities.
Client certificates and
client contracts
4
The bidder should have a minimum sales
turnover of Rs. 5 Crores per year during
last 2 years to apply for the bidding
process. This must be the individual
Company’s turnover and not that of any
group of Companies.
Audited balance sheets of
the bidder for the past 2
years. The bidder must
ensure that the name of the
legal entity specified on the
proposal must correspond
to the name on the financial
statements.
5
The bidder should have a net profit during
each of the last 3 years to apply for the
bidding process.
Profit and Loss Statement
of the bidder for the past 3
financial years.
6
The bidder should not be blacklisted by any
public/Private sector Bank.
A self attested certificate
be attached with the bid in
this regard.
7 The bidder should either own the IPR
(Intellectual Property Right) for the Letter of authorization
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solution offered or should be an authorized
SI (System Integrator) of the OEM
(Original Equipment Manufacturer).
Note: In this tender process, authorized representative / distributor / dealer in India on
behalf of Principal OEM (Original Equipment Manufacturer) or Principal OEM itself can
bid but both cannot bid simultaneously. In such case OEM bid will only be accepted.
6. TENDER DOCUMENT AND FEE A complete set of tender document can be downloaded from B a n k ’ s w e b s i t e
w w w . j k g b . i n . A non- refundable fee of Rs.5,000/- (Rupees Five Thousand Only)
in the form of Demand Draft or Banker’s Cheque in favor of Bank, payable at Jammu
shall have to be attached with the bid.
7. EARNEST MONEY DEPOSIT The Bidder(s) must submit Earnest Money Deposit in the form of Bank Guarantee
(as per format provided in Annexure- 6) in favor of BANK for an amount mentioned
hereunder valid for 180 days from the last date of the submission of Bid:
Particulars of Job to be undertaken
EMD (INR)
Supply/Installation/Customization/Training/Support & Maintenance
Of
Centralized & Integrated
Biometrics Attendance System
2 Lac
Non-submission of Earnest Money Deposit will lead to outright rejection of the Offer.
The EMD of unsuccessful Bidders will be returned to them on completion of the
selection process. The EMD of successful Bidder will be re turned on submission
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of Performance Bank Guarantee.
The Earnest Money Deposit may be forfeited under the following circumstances:
a. If the Bidder withdraws its bid during the period of bid validity (180 days from the
last date of the submission of Bid).
b. If the Bidder makes any statement or encloses any form which turns out to be
false, incorrect and/or misleading at any time prior to signing of contract and/or conceals
or suppresses material information; and / or
c. In case of the successful Bidder, if the Bidder fails:
To sign the contract in the form and manner to the satisfaction of the Bank.
To furnish Performance Bank Guarantee in the form and manner to the
satisfaction of the Bank.
MSE's are exempted from paying Tender fee and EMD. The MSEs should have
registered with District Industries Centres or Khadi Village Industries Commission or
Khadi & Village Industries Board or Coir Board or National Small Industries Corporation
or Directorate of Handicrafts & Handloom or Any other body specified by the Ministry
of Micro, Small & Medium Enterprises. MSEs should submit the relevant documentary
proof for claiming the exemptions.
8. PERFORMANCE GUARANTEE The Bank will require the selected Bidder to provide a Performance Bank
Guarantee (as per format mentioned in Annexure-7), within 30 days from the date
of acceptance of the Purchase Order or signing of the contract whichever is earlier,
for a value equivalent to 20% of the Project Cost. The Performance Guarantee of
the same amount should be valid for a period of 3 years. Performance Guarantee
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shall be extended till completion of the project and warranty period whichever is
later. The selected Bidder shall be responsible for extending the validity date and claim
period of the Performance Guarantee as and when it is due on account of non-completion
of the project and warranty period. In case the selected Bidder fails to submit performance
guarantee within the time stipulated, The Bank, at its discretion, may cancel the order
placed on the selected Bidder without giving any notice. Bank shall invoke the
performance guarantee in case the selected Bidder fails to discharge their contractual
obligations during the period or Bank incurs any loss due to Bidder’s negligence in
carrying out the project implementation as per the agreed terms & conditions.
9. SUBMISSION OF OFFER -TWO BID SYSTEM
Two copies of the offers (both Technical & commercial) must be submitted at the same
time, giving full particulars in TWO SEPARATE sealed envelopes at the Bank’s address
as per control sheet table.
Offers received after the specified last date and time will be rejected. All envelopes should
be securely sealed and stamped.
All the separate sealed envelopes containing offers must be submitted to the Bank directly
as under:
(i) Envelope-T: Technical [Original] & Technical [Duplicate]
(ii) Envelope-C: Commercial [Original] & Commercial [Duplicate]
Each of the above set of offer must be labelled with the following information:
Type of Offer: (Technical or Commercial)
Copy: (Original or Duplicate)
RFP Reference Number:
Due Date:
Name of the Bidder:
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The Duplicate Offer must be identical in all respects to the Original offer submitted to the
Bank, and must contain all the above information specified.
(i) ENVELOPE- T (Technical Offer): [2 Copies i.e., Original and Duplicate]
The Technical offer (T.O) should be complete in all respects and contain all information
asked for, except prices. The Technical Offer should not contain any price information.
The Technical offer should be submitted in 2 copies in a two different closed envelopes to
the Bank (marked as original and duplicate). The Technical offer should be complete to
indicate that all products and services asked for are quoted and all terms adhered to.
EMD in the form of BG should be kept in Original Technical Offer being submitted
to the Bank.
The EMD submitted by the unsuccessful Bidders will be returned soon after the completion
of the process but not later than sixty (60) days after the completion of the bid process. The
EMD of the successful Bidder will be returned after the submission of the Performance
Bank Guarantee (Annexure-7).
(ii) ENVELOPE-C (Commercial Offer): [2 Copies – i.e., Original and Duplicate]
The Commercial Offer (C.O) should give all relevant price information and should not
contradict the Technical Offer in any manner. The Commercial offer should be submitted
in 2 copies in a two different closed envelopes to the Bank (marked as Original and
duplicate).
Technical and Commercial Offers must be submitted separately, in different
envelopes. It may be noted that if any envelope is found to contain both technical and
commercial offers, such offer will be rejected.
S e a l e d s e p a r a t e envelopes carrying Technical Bid (Envelope T) and Commercial
Bid (Envelope C) should be put in a single sealed outer cover duly sealed and super
scribed with the following information:
1. Name of the Bidder
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2. Offer Reference: “Quotation for
Supply/Installation/Customization/Training/Support & Maintenance of
Centralized & Integrated Biometrics Attendance System”
The Bid shall be typed in English and shall be signed by the Bidder or a person or
persons duly authorized to bind the Bidder to the Contract. The person or persons
signing the Bids shall initial all pages of the Bids.
Any inter-lineation, erasures or overwriting shall be valid only if they are initialed by the
person signing the Bids. The Bank reserves the right to reject bids not conforming to
above.
10. PERIOD OF VALIDITY OF BID Bids shall remain valid for 180 (One Hundred eighty) days after the date of bid
opening prescribed by the Bank. The Bank holds the rights to reject a bid valid for a
period shorter than 180 days without any correspondence. In exceptional circumstances,
where the validity of the Bid period has to be increased, the request shall be
made in writing. Extension of validity period by the Bidder should be unconditional
and irrevocable and the bidder will not be permitted to modify its Bid. The Bid Security
provided shall also be suitably extended. In any case the bid security of the Bidders will
be returned after completion of the process.
11. NO COMMITMENT TO ACCEPT LOWEST OR ANY
OFFER/BID The Bank shall be under no obligation to accept the lowest or any other offer received
in response to this RFP and shall be entitled to reject any or all offers without assigning
any reason whatsoever. The Bank has the right to re-issue tender/bid. The Bank
reserves the right to make any changes in the terms and conditions of purchase that
will be informed to all Bidders. The Bank will not be obliged to meet and have
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discussions with any Bidder, and/or to listen to any representations once their offer/bid
is rejected. Any decision of The Bank in this regard shall be final, conclusive and binding
upon the Bidder.
12. BANK’S RIGHT TO ACCEPT ANY BID AND TO REJECT
ANY OR ALL BIDS / CANCELLATION OF TENDER PROCESS BANK reserves the right to accept or reject in part or full any or all offers without
assigning any reason thereof even after issuance of letter of Intent. Any decision of Bank
in this regard shall be final, conclusive and binding upon the bidders. The Bank
reserves the right to accept or reject any Bid in part or in full, and to cancel the Bidding
process and reject all Bids at any time prior to contract award, without thereby
incurring any liability to the affected Bidder or Bidders or any obligation to inform
the affected Bidder or Bidders of the grounds for Bank’s action. During any stage of
evaluation process, if it is found that the bidder does not meet the eligibility criteria or
has submitted false /incorrect information the bid will be summarily rejected by the
Bank and no further correspondence would be entertained in this regard. Bank further
reserves the right to amend, rescind, reissue or cancel this RFP. Further please note that
the bank would be under no obligation to acquire any or all the items proposed. No
contractual obligation whatsoever shall arise from the RFP process unless and until a
formal contract is signed and executed by duly authorized officials of Bank and the
bidder.
13. PRELIMINARY SCRUTINY (a) The Bank will examine the Bids to determine whether they are complete, required
formats have been furnished, the documents have been properly signed, and the Bids are
generally in order.
(b) The Bank may, at its discretion, waive any minor infirmity, non-conformity, or
irregularity in a Bid, which does not constitute a material deviation.
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(c) The Bank will first examine whether the Bid and the Bidder is eligible in
terms of Eligibility Criteria.
(d) Prior to technical evaluation, the Bank will determine the responsiveness of each Bid
to the Bidding Document. For purposes of these Clauses, a responsive Bid is one,
which conforms to all the terms and conditions of the Bidding Document without
material deviations. Deviations from, or objections or reservations to critical provisions,
such as those concerning Bid Security, Applicable Law, Bank Guarantee, Eligibility
Criteria, will be deemed to be a material deviation.
(e) The Bank’s determination of a Bid’s responsiveness will be based on the contents of
the Bid itself, without recourse to extrinsic evidence.
(f) If a Bid is not responsive, it will be rejected by the Bank and may not subsequently
be made responsive by the Bidder by correction of the non-conformity.
14. EVALUATION OF BIDS (a) Bids of only those Bidders who have been found to be in conformity of the eligibility
terms and conditions during the preliminary evaluation would be taken up by the
Bank for further detailed evaluation. The Bidders who do not meet the eligibility
criteria and all terms during preliminary examination will not be taken up for further
evaluation.
(b) The Bank may use the services of external consultants/Advisors for evaluation.
(c) The Bank reserves the right to evaluate the bids on Technical
Specif ica t ions & Functional Requirements including visit to a reference site of
the bidder and witness demos of the system and verify functionalities, response
times, point to point conformity of the scope / functional requirements/technical
specifications mentioned in the RFP.
(d) Bidders who fulfill all qualifications mentioned in Eligibility Criteria of this RFP
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are eligible to participate in this tender process.
(e) Bank will evaluate the Technical Specif ica t ions & Functional Requirements
responses of the Bidder. Bank reserves the right for rejection of the bidder on non
compliance of any point/clause specified in this RFP.
(f) Bank reserves the right to waive any of the Technical Specifications and Functional
Requirements during Technical Evaluation if in the Bank’s Opinion it is found to be
minor/deviation or acceptable deviation.
(g) During evaluation of the Bids, the Bank at its discretion may ask a bidder for
clarification of its bid. The request for clarification and the response shall be in
writing, and no change in the price or substance of the bid shall be sought, offered or
permitted.
(h) Bidders may be called to give a POC/demo of their solutions with its capabilities
at their own cost, which will be taken into account for Technical Evaluation of the
Bidders.
14.1 EVALUATION PROCESS
The selection of the bidders shall be based on Quality cum Cost Based Selection (QCBS)
Methodology i.e. the aggregate scores of Technical Bids (70% weightage) and
Commercial Bids (30% weightage). The percentage weights that shall be assigned to
different modules in case of Technical Bids evaluation are as under:
1. Conformity to Functional Specifications (Annexure-2) 20
2. Conformity to Technical Specifications (Annexure-3) 20
3. Demo/POC 30
4. Reporting (Annexure-4) 10
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5. Onsite Installation And Support 10
6. Client Base 10
Financial/Commercial bids of those bidders will be opened who obtain minimum
qualifying technical scores of 75. The technical score shall be evaluated as per the
methodology described as under:
1 mark for conformity of each Functional Specification (Annexure-2) and
proportional marks out of 20 will be calculated.
1 mark for conformity of each Technical Specification (Annexure-3) and
proportional marks out of 20 will be calculated.
Marks will range from 0 to 30 depending on bank’s satisfaction with POC.
1 mark for each S.No of Reporting (Annexure-4) and proportional marks out of 10
will be calculated.
10 marks if Onsite Installation And Support is available.
5 marks for each client with minimum 100 machines installed for each client
(Maximum 10 marks). Purchase Orders and ‘Work Completion Certificate’ from
clients to be submitted to the bank as proofs.
14.2 OVERALL EVALUATION MARKS
The combined marks of both the Technical and Financial/Commercial proposals as per
Weightage stated will determine the Final Attained Marks. Based on the total marks
obtained in Technical and Commercial Evaluation, the following is the methodology for
calculating the Final Marks.
Final Marks (F) = (C-low / C) * 30 + (T / T-high)* 70
C-low: Lowest Price quoted
C: Bid Price as quoted by the bidder
T-high: Highest Technical Score Obtained
T: Technical Score obtained by the bidder
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The Bidder scoring the maximum Final Marks (F) shall be declared as the successful
Bidder.
15. COMPLIANCE WITH STATUTORY AND REGULATORY
PROVISIONS It shall be the sole responsibility of the Vendor to comply with all statutory, regulatory
& Law of Land and provisions while delivering the services mentioned in this RFP.
16. INTELLECTUAL PROPERTY INDEMNITY & INDEMNITY
AGAINST MISUSE OF LICENSE The selected vendor has to undertake to indemnify the Bank and its officers, employees
and agents against liability, including costs, for actual or alleged direct or
contributory infringement of, or inducement to infringe, any Indian or foreign
patent, trademark or copyright, licensing arising out of the performance of this contract.
17. FORMAT FOR TECHNICAL BID The Technical bid must be made in an organized and structured manner in the
following form:
i. Index
ii. C o v e r i n g letter (Annexure-1)
iii. Conformity to compliance of Broad Scope of Work of the RFP on bidder’s letter
head.
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iv. Conformity to compliance of Eligibility Criteria (Table-A) mentioned in RFP on
bidder’s letter head.
v. Conformity to compliance of Functional Requirements (Annexure-2) & Technical
Specifications (Annexure-3) on bidder’s letter head.
vi. General Details of the Bidder (Annexure-5)
vii. Letter for acceptance and compliance of all the Terms and Conditions of RFP.
viii. Valid Bank Draft / Pay order/ Bank Guarantee as EMD (Bank Guarantee as per
format in Annexure-6).
ix. Valid Bank Draft/ Pay order as Bid price
x. Bidder’s Financial Details (audited balance sheets etc.) and other supporting
documents, as asked in the RFP.
xi. A statement that the Bidder is agreeable to the Service Level agreement as detailed in
the RFP as Annexure-8.
xii. A statement that the Bidder is agreeable to the Service Level agreement as detailed in
the RFP as Annexure-9.
Note: All Claims made by the Bidder will have to be backed by documentary evidences.
The bidder is expected to examine all instructions, forms, terms and specifications in
the RFP. Failure to furnish all information required or to submit a Bid not substantially
responsive to the Bank in every respect will be at the Bidder’s risk and may result in the
rejection of the Bid.
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18. FORMAT FOR COMMERCIAL BID
The Commercial bid shall be submitted as per the following format;
S.No Particulars Qty. UOM Rate/
Price
1 Biometric Attendance recorders 1 NOS
2 Cables 1 Mtrs.
3 Fingerprint reader (For Registration) 1 NOS
4 Smart Card reader/Writer (For Registration) 1 NOS
5 Smart Card 100 NOS
6 Neck Lanyard & Card Holder 1 NOS
7 Attendance Management Software 1 NOS
8 Server/s 1 NOS
9 License (Operating System/Database/Any Other
License)
1 NOS
10 Onsite Installation And Support Charges (If
Any)
11 AMC – Year 1
12 AMC – Year 2
13 Any Other Cost (if any)
Total
Note :
i. All Rates /Prices should be quoted inclusive of all taxes.
ii. The prices quoted shall be inclusive of installation, customization,
transportation, training and maintenance and support charges during
warranty period as well.
iii. These quoted prices will be valid for 300 biometric devices purchased till
the validity of the agreement between bank and vendor.
19. OTHER TERMS & CONDITIONS
19.1 Installation & commissioning of BAS is to be completed within a period of six
months commencing from the date of acceptance of the purchase order issued
by the Bank.
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19.2 Any delay in completion of the work over the stipulated period will attract
penalty of 0.2% of the contract value per day subject to maximum of 20% of
the contract value. The Bank reserves its right to recover this amount by any
mode, which includes adjusting from any payment to be made by the Bank to
the supplier.
19.3 Bank is not bound to place order for all the items as mentioned in this RFP
document and reserves the right to place order as per its requirements.
19.4 The prices quoted will also include transportation to respective sites, and
insurance till acceptance of the equipments by the Bank. Any delay in installation
of the Biometric devices for whatsoever reason should not entail in expiry of
insurance and the same should be continued to be extended up-to the date of
installation and acceptance of the Biometric devices and other infrastructure by
the Bank. Though the equipment would be at Bank premises, or any location
identified by Bank, vendor shall be responsible for the installation,
implementation and acceptance testing and the ownership would not be
transferred to the Bank at this stage. Hence the vendor will bear the risk of loss if
any, till the ownership has passed to the Bank. The vendor will insure the
equipment till acceptance testing, and final acceptance by Bank. There will be no
price escalation for during the contract period and any extension thereof. Bid
submitted with an adjustable price quotation will be treated as non-responsive
and will be rejected.
19.5 In case of any variation or increase in Government levies / taxes / cess / excise /
custom duty etc. which has been included as part of the price will be borne by
the vendor. Variation would also include the introduction of any new tax / cess/
excise, etc.
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19.6 Bidder will take due care of the support infrastructure so as not to cause
disruptions to services to the bank. The Bidder should either repair defective
Biometrics reader machines or any part or replace within 48 hours from the day
he receives faulty Biometrics reader machine. The Bidder has to maintain a
buffer stock of 5% of the total purchased Biometrics reader machines free
of cost at bank’s head office / Regional Office so that replacement of the
defective Biometrics reader machine can be done immediately to meet the
emergent requirements and to continue the bank’s business.
19.7 The total number of machines to be purchased would be 230 (Number may
vary). The actual number will be mentioned in Purchase Order.
20. PAYMENT TERMS: PAYMENT TERMS SHALL BE
APPLICABLE AS UNDER:
i) Payment of biometric devices shall be released in batches of 50. When 50
machines are installed followed by UAT, Bank will release amount equal
to 80% of the cost of 50 biometric devices.
ii) Payment of application and all other hardware except biometric readers
shall be released after UAT sign off for amount equal to 80% of the total
cost of the hardware/software installed.
iii) 20% after three months of completion of whole project.
ANNEXURE-1
COVERING LETTER
Tender Reference No.:_______________ Date:_________ 2019
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27
To,
General Manager,
Head Office
J&K Grameen Bank.,
Narwal , Jammu
Sub: RFP For Supply / Installation/Customization/ Training/ Support & Maintenance
Of Centralized & Integrated Biometrics Attendance System”.
Dear Sir,
In response to the your RFP vide reference no ___________dated_______ , having
examined and understood the instructions including all annexures, terms and conditions
forming part of the Bid, we hereby enclose our offer.
In the event of acceptance of our Technical as well as Commercial Bids b y T h e B a n k
w e unde r t ak e to execute the order for Supply / Installation / Customization /
Training / Support Of Centralized & Integrated Biometrics Attendance System as
pe r terms and conditions of the RFP and as per the SLA to be signed with
the Bank.
In the event of our selection by The Bank , we will submit a Performance
Guarantee for a sum equivalent to 20% of the Project Cost for a period of 3 years in
favor of the BANK effective from the month of execution of Service Level
Agreement or successful go live whichever is earlier. Performance Guarantee will
be kept valid till completion of the project and warranty period. We will be
responsible for extending the validity date and claim period of the Performance
Guarantee as and when it is due on account of non-completion of the project and
warranty period. After completion of the project and warranty period, we will
submit a Performance Guarantee for a sum equivalent to 20% of the AMC.
We agree to abide by the terms and conditions of this tender and our offer shall remain
valid for 180 days from the date of commercial bid opening and our offer shall remain
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28
binding upon us which may be accepted by The Bank any time before expiry of 180 days.
We understand that The Bank is not bound to accept the lowest or any offer the Bank may
receive. We also certify that we have not been blacklisted by any PSU Bank/IBA/RBI.
We enclose the following Demand Drafts/Pay Orders:
1. DD /PO No. dated for INR 5,000/- (Rupees Five Thousand Only) as Cost of
RFP Document.
2. DD/PO/BG No. dated for 2,00,000/- (Rupees Two Lakh only) as EMD. Both DDs
are issued in favor of J&K Grameen Bank by …….………………….. Bank
……………………….………… Branch, dated __________ payable at Jammu.
Signature: ___________________ (In the Capacity of) ______________________
ANNEXURE-2
FUNCTIONAL REQUIREMENTS FOR BAS
Note: Suppliers should state ‘Yes’ if their Offer conforms to the following Specific
Requirements or else they should state ‘No’.
Ref No. JKGB/IT/19-295 dated 19-04-2019
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S.No. Requirements
Compliance
Yes/No
1 The Biometrics Attendance System should be able to manage
Staff time Attendance, Absence management, Late coming
Management, Shift Management & Leave record Management
integrated with Banks HRMS Application using Bio-metric
Readers & Systems.
2 The Biometrics Attendance System should be able to import &
update Master data like Employee Number, Employee Name,
Employee Grade/Scale, Department, etc., from the Bank’s
existing HRMS server.
3 The Biometrics Attendance System and hardware should also
support use of cards and fingerprints for marking attendance.
Each card will contain a unique code (employee code) and a card
number (unique to each cardholder). Making the staff Cards and
capturing the staff data into the memory of the cards & the hard
disk of the Server as a one-time measure for all the staff members
of a particular Office is included in the scope of the work covered
in this RFP.
4 The first reading of the card followed by grabbing the fingerprint
of any staff within a defined period of time on any working day
will mark his/her attendance in biometric system and the last
reading of the bio-metric card within the defined period of time
followed by grabbing the fingerprint of any staff will mark his/her
exit time in the bio-metric system for the day.
5 The system will have a log of all persons making use of the
card/biometrics readers to enter/exit any office any number of
times. System should be capable of providing the total working
hours of an employee in a day by considering the first Entry time
and last Exit time.
6 User Manual and/or Operation Manual for all applications should
be provided to the Bank before release of the final payment.
8 The proposed system should be capable of having seamless
integration with the Bank’s HRMS Application for the purpose
of updating attendance, leaves, absence Records or any other
updation of the employees as and when required by the bank
without any extra charges.
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9 It shall allow the attendance rules logic to be set dynamically by
the administrator. The system will allow visually setting rules
relating to swiping data, attendance record (Present, Late etc),
shifts, Leave etc.
10 It shall be a Web browser based application with password
protection for security. The application shall support multiple
shifts and shall take due care of the shift which crosses during the
midnight. The application shall be capable of supporting
minimum 5000 cardholders/users. Shift allocation, employee &
department wise, and defining periodic rotation pattern shall also
possible.
11 Manual update of attendance / leaves of staff in field duty shall
be possible.
ANNEXURE-3
TECHNICAL SPECIFICATIONS FOR BAS
TABLE-A
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31
S.No.
Description of Specification
Compliance
(Yes / No)
A Card Readers & Credentials
1. The control panel should support card Readers using
Contact Less Micro Controller (MCU) based smart
card technology conforming to ISO /IEC 14443
standards with operational range not less that 3
inches.
2. All contact less Smart Cards should have sufficient
memory capacity to store necessary data.
3. The Smart cards should satisfy the following
features:
o 13.56 MHz frequency of operations
o Read/Write capability.
o Support card-to-reader authentication.
o Secure card-to-reader communication
4. Data security with cards shall use authentication keys
to reduce the risk of compromising data or duplicate
cards. The contact less smart card reader and cards
shall require matching keys in order to function
together.
5. Contact less smart card readers should provide the
following programmable audio / visual indications:
o An audio transducer shall provide various
tone sequences to signify: Access Granted,
Access denied, Power up and diagnostics.
o A high intensity light bar shall provide clear
visual status (red/green/amber) that is visible
even in bright sunlight.
6. The Bio-metric Readers with finger print (FP)
reading features should conform to the following
specifications, i.e., the FP reader shall have the
following features and specifications:
o Memory Capacity: Minimum 200 Templates.
o FP reader shall be capable of registering
minimum 2 fingerprints for a user.
o All direction Fingerprint Recognition.
o Automatic fingerprint Recognition- No need
to start button.
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7. The Readers shall be of polycarbonate material,
sealed to be water & dust proof.
8. The card shall meet ISO 7810/7816 ID-1 format
specifications for length, width, thickness, flatness,
card construction and durability, and shall be in a
form suitable for direct two sided dye-sublimation or
thermal transfer printing.
9. Contact less smart card readers shall meet any of the
following certifications:
o UL294.
o FCC Certification
o CE Nark (Europe)
10. Warranty of the Contact less smart card readers shall
be lifetime against defects in materials and
workmanship.
11. The card shall meet standards for contact less
proximity smart cards: ISO 14443/7816.
12. The text/logo and the color code to be printed on the
outer surface of the smart cards shall be as required
by the Bank.
B
Software
1. The system should be centrally manageable, shall
provide full integration of all components, shall be
alterable at any time and flexible enough to be updated
as per the changes as and when required by the bank
without any hardware changes.
2. System should store the data in a industry grade
database.
3. The bidder will not charge any additional software
license cost with increase in number of branch units/
offices of the bank anytime in future.
4. The Software is to be integrated with Banks HRMS.
C Cables
1. All Cables should be in Conformity to International
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Standards and should be laid in PVC conduits.
D Card Holder and Lanyard
1. Card holder should hold the card
vertically.
2. 2. Each card holder should have groove for attaching
clips.
3. Lanyard design will be provided by the Bank and
needs to be printed on multi‐color silk lanyard with
metal hooks.
TABLE-B
Note: (Marks Will Not Be Awarded For Items In
Table B)
S.No. Particulars To be filled by the bidder
1. Workstations / Servers:
Servers for Biometrics Attendance System shall
be provided by the Bidder.
(Mention Specifications
here)
2. Other Infrastructure like Hardware, Software ,
Database or any other middle ware to be specified
by the bidder (If any)
(Mention Specifications
here)
ANNEXURE-4
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34
REPO
RTIN
G
FOR
BAS
S.No. Particulars Compliance
(Yes/No)
1. Attendance report like Card Frequency report,
present /absent / single swipe / early going / late coming.
2. Reports can be generated for all shifts, any duration of date &
time, floor wise, branch/office wise etc.
3. Schedule the reports to run automatically, hourly, daily or
weekly
4. The system shall be capable of exporting the data into
*.doc, csv, *.xls, formats.
5. Bidder will provide reports as per bank’s need without any
extra cost in case bank submits the requirement before UAT
sign off.
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ANNEXURE-5
DETAILS OF THE BIDDER
(A) GENERAL DETAILS OF THE BIDDER
1. Name Of Bidder:
2. Location:
3. Regd. Office:
4. Controlling Office:
(B) FINANCIAL POSITION OF BIDDER FOR THE LAST THREE FINANCIAL YEARS
Particulars
2015-16
(audited)
2016-17
(audited)
2017-18
(audited)
Paid up capital
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Net Worth
Sales Turnover
Gross Profit
Net Profit (Profit After Tax)
Summary of Financial Position and working results
Growth in Operations (%)
Growth in profitability (%)
N.B. Enclose copies of duly signed & stamped Audited Balance Sheets along with enclosures.
(C) Details of similar solution provided to reputed companies in India or
any Regional Rural Bank or Commercial Bank with at least 100
Biometrics readers installed in each. Module wise break up of
functionality being used to be mentioned.
S.No.
Name of the Company/RRB/Comme
rcial Bank
List of Modul
es being used
No of biometri
cs readers installed
Are Biometric machines
installed at offices of client’s
organization spread across
different geographica
l locations/citi
es (Y/N)
Contact
Person with Phone
Ref No. JKGB/IT/19-295 dated 19-04-2019
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ANNEXURE-6
FORMAT FOR BANK GUARANTEE
To,
General Manager,
Head Office
J&K Grameen Bank.,
Narwal , Jammu
Dear Sir,
In response to your invitation to your RFP for
SUPPLY/INSTALLATION/CUSTOMIZATION/TRAINING/SUPPORT OF
Biometrics Attendance System, M/s _____________ having their registered office at
____________ (hereinafter called the ‘Bidder’) wish to respond to the said Request
for Proposal (RFP) for self and other associated Bidders and submit the proposal for
Biometrics Attendance System, applications & to provide related services as listed
in the RFP document.
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Whereas the ‘Bidder’ has submitted the proposal in response to RFP, we, the
____________________ Bank having our Registered Office at __________________
hereby irrevocably guarantee an amount of 2 Lakhs (Rupees Two Lakhs only) as bid
security as required to be submitted by the ‘Bidder’ as a condition for participation in
the said process of RFP.
The Bid security for which this guarantee is given is liable to be enforced/ invoked:
1. If the Bidder withdraws his proposal during the period of the proposal validity; or
2. If the Bidder, having been notified of the acceptance of its proposal by The Bank
during the period of the validity of the proposal, fails or refuses to enter into the
contract in accordance with the Terms and Conditions of the RFP or the terms and
conditions mutually agreed subsequently.
We undertake to pay immediately on demand to J&K Grameen Bank the said amount
of 2 Lakhs without any reservation, protest, demur, or recourse. The said guarantee
is liable to be invoked/ enforced on the happening of the contingencies as
mentioned above and also in the RFP document and we shall pay the amount on
any Demand made by J&K Grameen Bank which shall be conclusive and binding
on us irrespective of any dispute or difference raised by the Bidder.
Notwithstanding anything contained herein:
1. Our liability under this Bank guarantee shall not exceed 2 Lac ( Two Lakhs only).
2. This Bank guarantee will be valid up to ; and
3. We are liable to pay the guarantee amount or any part thereof under this
Bank guarantee only upon service of a written claim or demand by you
on or before expiry of Bank Guarantee.
In witness whereof The Bank , through the authorized officer has sets its hand and
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stamp on this day of at .
ANNEXURE-7
PERFORMANCE BANK GUARANTEE
Bank Guarantee No:……………………………..
Dated:………………………………………………
Bank:………………………………………………..
General Manager,
J&K Grameen Bank
Head Office, Narwal
Jammu-180 006 (India)
WHEREAS ...................................(Company Name) registered under the Indian
Companies Act 1956 and having its Registered Office at
......................................................................., hereinafter referred to as the BIDDER has
undertaken SUPPLY/INSTALLATION/CUSTOMIZATION/TRAINING/SUPPORT
OF Biometrics Attendance System in terms of the Purchase Order bearing No.
................................................. dated ............................, hereinafter referred to as “the
CONTRACT.
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AND WHEREAS in terms of the Conditions stipulated in the said Contract, the BIDDER
is required to furnish, performance Bank Guarantee issued by a Scheduled Commercial
Bank in your favour to secure due and satisfactory compliance of the obligations of the
BIDDER in accordance with the Contract ;
THEREFORE, WE, ...........................(Name of the Bank) furnish you this Performance
Guarantee in the manner hereinafter contained and agree with you as follows:
1. We, ..................................Bank do hereby undertake to pay the amounts due and payable
under this Guarantee without any demur, merely on a demand, which has to be served on
us before the expiry of this guarantee, time being essence of the contract, from you stating
that the amount claimed is due by way of loss or damage caused to or would be caused to
or suffered by you by reason of breach by the said Bidder of any of the terms and conditions
contained in the Contract or by reason of the Bidder’s failure to perform the said contract.
Any such demand made on us within the time stipulated above shall be conclusive as
regards the amount due and payable by us under this guarantee. However, our liability
under this guarantee shall be restricted to an amount not exceeding .............. (Rupees -----
------ Only).
2. We undertake to pay to you any money so demanded notwithstanding any dispute/s
raised by the Bidder in any suit or proceeding before any Court or Tribunal relating thereto,
our liability under these presents being absolute and unequivocal. The payment so made
by us under this guarantee shall be a valid discharge of our liability for payment thereunder
and the Bidder shall have no claim against us for making such payment.
3. We further agree that, if demand. as stated above, is made on us within the stipulated
period, the guarantee herein contained shall remain in full force and effect and that it shall
continue to be enforceable till all your dues under or by virtue of the said contract have
been fully paid and your claims satisfied or discharged or till you certify that the terms and
conditions of the said contract have been fully and properly carried out by the said Bidder
and accordingly discharge this guarantee. Provided, however, serving of a written claim /
demand in terms hereof on us for payment under this guarantee on or before the stipulated
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period , time being the essence of contract, shall be a condition precedent for accrual of our
liability / your rights under this guarantee.
4. We further agree with you that you shall have the fullest liberty without our consent and
without affecting in any manner our obligations hereunder, to vary any of the terms and
conditions of the said Contract or to extend time for performance by the said Bidder from
time to time or to postpone for any time or from time to time any of the powers exercisable
by us against the said BIDDER and to forbear or enforce any of the terms and conditions
relating to the said Contract and we shall not be relieved from our liability by reason of
such variation, or extension being granted to the said Bidder or for any forbearance, act or
omission on our part or any indulgence by us to the said Bidder or by any such matter or
thing whatsoever which under the law relating to sureties would, but for this provision,
have effect of so relieving us.
5. This Guarantee will not be discharged due to the change in the constitution of our Bank
or the Bidder.
6. We further agree and undertake unconditionally to pay you the amount demanded by
you in writing irrespective of any dispute or controversy between you and the BIDDER.
7. We lastly undertake not to revoke this guarantee during its currency except with your
written Consent.
NOTWITHSTANDING anything contained herein above;
(i) Our liability under this Guarantee shall not exceed `...............................................(
Rupees.........................................only ) ;
(ii) This Guarantee shall be valid up to and including the ...........................(mention date);
and
(iii) We are liable to pay the guaranteed amount or any part thereof under this Bank
Guarantee only and only if you serve upon us a written claim or demand on or before the
expiry of this guarantee.
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Dated the ------------ day of --------20----
For --------------------------- BANK
Authorized Signatory
ANNEXURE-8
SERVICE LEVEL AGREEMENT
This Service Level Agreement (SLA) herein after referred to as “Agreement” is made
between “M/S _______________________”, a Company incorporated under the Indian
Companies Act 1956 with its registered office at ____________________________
hereinafter referred to as the “Company” which Expression shall, be deemed to mean and
include the representatives, successors in interest, nominees, administrators and assignees
etc. of the ONE PART AND “The J&K Grameen Bank”, a Regional Rural Bank created
by amalgamation of Jammu Rural Bank and Kamraz Rural Bank by Government of lndia
while exercising power conferred by Sub-Section (1) of section 23(A) of the Regional
Rural Bank's Act,1976 vide notification dated 30th June 2009, issued by Ministry of
Finance, Department& Financial Services, carrying on Banking Business, having its Head
Office at Narwal, Jammu, Pin-180006, Jammu and Kashmir, hereinafter referred to as the
“Bank” which expression shall be deemed to mean and include the representatives,
successors in interest, nominees, administrators and assignees etc. of the OTHER PART.
The Bank and the Company are hereinafter collectively referred to as “Parties” and
individually as a “Party”.
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1. Definitions
Definitions of the terms used in the SLA to be mentioned like Device, Software
Maintenance, Hardware maintenance, preventive maintenance, Response Time, Repair
Time, Down Time, %age Down Time etc. in line with the desired objectives of the Bank.
2. Contract Documents.
The Agreement shall consist of this Service Level Agreement including all attachments
stated herein & appended to this Agreement and made part hereof. This Agreement shall
be interpreted wherever possible to avoid any conflict between the Sections hereof and the
Attachments. The Attachments are:
Annexure-9: Non Disclosure Agreement
3. Term of Contract
This Agreement shall become effective on _______ (Effective Date) and shall remain
valid for a period of five years and continue in full force and effect unless or until
terminated by either party in accordance with the termination provisions stated herein. At
the end of the term, the agreement may be renewed at the bank’s option for an additional
two years term at mutually agreed terms and conditions.
4. Fee and Payment Terms
The fee/ payment shall be in Indian Rupees and on a fixed price basis for Term of the
Service. There shall be No price variation for relating to increases/decrease in customs
duty, excise tax, other taxes and foreign currency price variation etc during the Term of
the service or contract period. However, during contract/ Term period, if there is any
reduction in government levies / taxes, the same shall be passed on to the Bank. During
contract period, the increase or decrease in service taxes and any new tax levied by
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Government for the services subscribed by the Bank under this tender will be to the
Bank’s account. Bank shall not pay any amount in advance for any supplies under this
Agreement. The generic payment schedule to the vendor after the signing of SLA shall
be as follows:
i) Payment of biometric devices shall be released in batches of 50. When
50 machines are installed followed by UAT, Bank will release amount
equal to 80% of the cost of 50 biometric devices.
ii) Payment of application and all other hardware except biometric
readers shall be released after UAT sign off for amount equal to 80%
of the total cost of the hardware/software installed.
iii) 20% after three months of completion of whole project.
5. Schedule of implementation
The vendor shall complete the implementation and customization of proposed mobile
solution within six months from effective date. The implementation shall comprise of
system configuration, customization, pilot implementation, UAT and system roll out.
6. Scope of Work
a. The vendor will implement Centralized & Integrated Biometrics Attendance
System that enables the Bank to Centralize the employees attendance and Leave
records through a single centralized 7 Integrated Biometrics Attendance System.
The proposed solution has to be integrated with Bank’s HRMS application for the
purpose of updations of time attendance & leave.
b. Vendor needs to comply with all the functional requirements given in Annexure-2
of RFP. Non Compliance to any of the point/clause given below may entail
rejection of the Bid.
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c. Vendor needs to comply with all the technical specifications given in Annexure-3
of RFP. Non Compliance to any of the point/clause given below may entail
rejection of the Bid.
d. The vendor shall have to build seamless interfaces (wherever needed) with
identified existing applications of BANK or other related entities. The vendor shall
have to build customization/interface as per the requirements of the Bank.
e. The vendor shall have to provide the hardware (servers, biometric readers, card
reader writer etc), software, software licenses and any other middle ware required
for functioning of the system.
f. The vendor shall have to jointly with Bank conduct UAT (User Acceptance Test)
of the offered solution and fix all the bugs/shortcomings reported by the Bank in a
time bound manner.
g. The vendor has to conduct end-user training for the employees of the Bank at
respective sites after installation of the Biometric reader devices using various
mediums of communications and training tools.
h. The vendor has to prepare detailed training manyals/presentations containing
appropriate flowcharts etc for end user training. End User Training will be
conducted at locations specified by BANK
i. The selected vendor will also have to provide Post Implementation Support during
the warranty period and Post Warranty Support under MAC as per the terms of the
SLA.
j. The contract with the final selected vendor will include a 3 years warranty and also
would involve an Annual Maintenance of the system for a period of five (5) years
on completion of warranty period providing for changes/updation that would be
required for the system due to policy changes, new product launches etc. In case
equipment is taken away for repairs, the Vendor shall provide a standby equipment
(of equivalent configuration), so that the work of the Bank is not affected.
k. The vendor will assign a single point of contact (SPOC) to the bank who will assist
and coordinate with the bank for resolving any issues reported.
l. The minimum period of contact will be for 5 years. Bank may extend/renew the
period by further two years at mutual agreed terms and conditions.
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m. There should be a provision for future scalability.
n. All charges to be borne by vendor and hence all costs to be factored in while
preparing commercial offer.
o. A web interface should be provided to get all reports and provision should be there
to export in excel and text formats if required by the bank.
p. The vendor shall undertake to host, maintain and provide comprehensive
support/service for the period of contract covering all parts/components of the
solution. The contract shall start from the date of successful commissioning and
satisfactory functioning of services on production environment.
q. During the period of contract, it will be mandatory on the part of the vendor to
attend and resolve all issues. Penalty shall be imposed as per penalty clauses in RFP
and SLA.
r. The Bank will not be liable to pay any additional amounts in respect of any sort of
maintenance covered under the scope of this agreement during the tenure of the
contract.
7. Performance Guarantee
The Bank will require the selected Bidder to provide a Performance Bank
Guarantee (as per format mentioned in Annexure-7), within 30 days from the date
of acceptance of the Purchase Order or signing of the contract whichever is earlier,
for a value equivalent to 20% of the Project Cost. The Performance Guarantee of
the same amount should be valid for a period of 3 years. Performance Guarantee
shall be kept valid till completion of the project and warranty period whichever is
later. The selected Bidder shall be responsible for extending the validity date and claim
period of the Performance Guarantee as and when it is due on account of non-
completion of the project and warranty period. In case the selected Bidder fails to submit
performance guarantee within the time stipulated, The Bank, at its discretion, may
cancel the order placed on the selected Bidder without giving any notice. Bank shall
invoke the performance guarantee in case the selected Bidder fails to discharge their
contractual obligations during the period or Bank incurs any loss due to Bidder’s
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negligence in carrying out the project implementation as per the agreed terms &
conditions.
7. Data Ownership
The Vendor agrees that the Bank owns the data, and that the Vendor is the custodian of
the data under the overall guidelines of the Bank. The Vendor shall provide adequate
levels of security to protect the confidentiality, availability and integrity of the data and
other technology resources in its custody as part of this Agreement. The right to data,
even in the event of disputes is solely with the Bank.
8. Service Management
Effective support of in-scope services is a result of maintaining consistent service levels.
The following sections provide relevant details on service availability, monitoring of in-
scope services and related components. This section lists the minimum service level
required to be maintained by the Company on award of the contract.
8.1 “Response Time” shall mean the interval from receipt of first information from Bank
to the company, or to the local contact person of the Company by way of any means of
communication informing them of the malfunction in system to the time Company
Engineer attends the problem.
8.2 “Restoration Time” shall mean the period of time from the problem occurrence to the
time in which the service returns to operational status. This may include temporary
problem circumvention / workaround and does not necessarily include root cause
removal.
8.3 “Resolution Time” shall mean the period of time from the problem occurrence to the
time in which the root cause of the problem is removed and a permanent fix has been
applied to avoid problem reoccurrence.
8.4 “Down Time” shall mean the period when the system is not available due to a problem
in the system and shall be the interval between the time of reporting of failure to the time
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of completion of repair. Down Time is the sum of response time and restoration time
with the following exclusions:
8.4.1.1 Period when Bank denies access to the Spare Device sent by the Company or
8.4.1.2 Period when Bank denies access to the Company’s Engineer for carrying out
repair activities.
8.5 Call Response/Resolution and uptime commitments
Service/Type Level
Service Window 24x7
Response Time Within 1 hr.
Resolution Time Within 3hrs.
Uptime Commitment 99.90%
8.6 Percentage downtime
Shall mean the aggregate of downtime of the device during the quarter expressed as a
percentage of total available time in a quarter i.e. 90 * 24 hours. Thus, if the aggregate
downtime of the application works out to 21.6 hours during a quarter then the percentage
downtime shall be calculated as follows:
(21.6 x 100) / 90 * 24 = 1.0%
(Considering days in a quarter as 90)
The Mean Time Between Failures (MTBF) should be 90 days barring scheduled and
mutually agreed upon downtime for maintenance.
Following will be excluded while calculating the down time:
a) Down time due to Bank issues.
b) Schedule down time for maintenance activity. Successful Bidder shall inform
the Bank at least a
week before for the schedule downtime and for urgent situation at least 24
hours before.
c) Down time due to Force Majeure
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If at any time during performance of the Contract, vendor or its subcontractor(s)
encounter conditions impeding timely delivery of the Products and performance of
Service, vendor shall promptly notify the Bank in writing of the fact of the delay, its
likely duration and its cause(s). As soon as practicable after receipt of the vendor’s
notice, the Bank shall evaluate the situation and may, at its discretion, extend the
vendor’s time for performance, with or without liquidated damages, in which case, the
extension shall be ratified by the parties by amendment of the Contract.
Except as provided in the above clause, a delay by vendor in the performance of its
delivery obligations shall render it liable to the imposition of liquidated damages, unless
an extension of time is agreed upon without the application of liquidated damages.
9. Penalty
In case of delay or default in execution of works or delivery of goods & services,
penalties at the following rates shall be imposed to the vendor on the total amount (as per
relevant rate schedule) of delayed goods/services. The default shall be deemed to have
incurred in case vendor fail to make commercially reasonable efforts as might be certified
by an empowered committee in this regard.
Any delay in completion of the work over the stipulated period will attract penalty of
0.2% of the contract value per day subject to maximum of 20% of the contract value. The
Bank reserves its right to recover this amount by any mode, which includes adjusting
from any payment to be made by the Bank to the supplier.
Maximum delay of six months is tolerable, beyond which the order will be cancelled and
EMD of the vendor will be forfeited.
If Vendor fails to provide any of the services as per scope of this agreement or It fails to
maintain guaranteed uptime on quarterly basis as per the terms of this agreement, the
Bank shall be entitled to charge penalty as per below table for the defaulting month.
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Quarterly Uptime Amount of Penalty
>=99.9% to 100% No Penalty
>=99% to <99.9% 5% of amount payable for the quarter
>=98% to <99% 10% of amount payable for the quarter
>=97% to <98% 20% of amount payable for the quarter
<=97% 30% of amount payable for the quarter
If Uptime is below 97.00%, Bank shall have full right to terminate the contract.
The penalty shall be deducted / recovered by the Bank from any money due or becoming
due to the vendor under the contract or may be recovered by invoking the bank
guarantees or otherwise from Vendor or from any other amount payable to Vendor in
respect of other orders.
However, the Bank may, at its discretion, waive the liquidated damages in case the delay
cannot be attributed to Vendor. The decision of the Bank in this regard shall be final,
conclusive and binding.
As per Law, GST will be charged @18% on penalty charges and the same will be
recovered from the vendor.
10. Partnership / Collaboration / Subcontracting
The Vendor is fully responsible for deliverables for the project irrespective of their
constitution and arrangements with OEMs. No subcontracting, partnership, collaboration
shall be allowed.
11. Sensitive Information
Any information considered sensitive must be protected by the Vendor from
unauthorized disclosure, modification or access.
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Types of sensitive information that will be found on BANK systems the Vendor may
support or have access to include, but are not limited to: Information subject to special
statutory protection, legal actions, disciplinary actions, complaints, IT security, pending
cases, civil and criminal investigations, etc.
The Vendor agrees to sign a Non Disclosure Agreement with the Bank as per the Bank
format (Annexure-9)
12. General
This document together with any attachment signed by both the parties shall constitute
the entire binding contract between Vendor and Bank for the provision of maintenance
services in respect of the equipment covered hereunder. This Contract shall be governed
in all respects by Indian Law read with the local laws of J&K State and shall be deemed
to have been concluded at Jammu and the Court of Jammu will have exclusive
Jurisdiction in all matters of dispute subject to Clause 13 below.
13. Confidentiality
Vendor understands and agrees that all materials and information marked and identified
by BANK as ‘Confidential’ are valuable assets of BANK and are to be considered
BANK's proprietary information and property. Vendor will treat all confidential materials
and information provided by BANK with the highest degree of care necessary to ensure
that unauthorized disclosure does not occur. Vendor will not use or disclose any materials
or information provided by BANK without BANK's prior written approval.
Vendor shall not be liable for disclosure or use of any materials or information provided
by BANK or developed by Vendor which is:
a. Possessed by Vendor prior to receipt from BANK, other than through prior disclosure by
BANK, as documented by
Vendor's written records;
b. Published or available to the general public otherwise than through a breach of
Confidentiality;
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c. Obtained by Vendor from a third party with a valid right to make such disclosure,
provided that said third party is not under a confidentiality obligation to BANK; d.
Developed independently by the Vendor.
In the event that Vendor is required by judicial or administrative process to disclose any
information or materials required to be held confidential hereunder, Vendor shall
promptly notify BANK and allow BANK a reasonable time to oppose such process
before making disclosure.
Vendor understands and agrees that any use or dissemination of information in violation
of this Confidentiality Clause will cause BANK irreparable harm, may leave BANK with
no adequate remedy at law and as such the Bank is entitled to proper indemnification for
the loss caused by the Vendor, if quantified. Further the BANK is entitled to seek to
injunctive relief.
Nothing herein shall be construed as granting to either party any right or license under
any copyrights, inventions, or patents now or hereafter owned or controlled by the other
party.
The requirements of use and confidentiality set forth herein shall survive the expiration,
termination or cancellation of this tender.
Nothing contained in this contract shall limit the Vendor from providing similar services
to any third parties or reusing the skills, know-how, and experience gained by the
employees in providing the services contemplated under this contract. The confidentiality
obligations shall survive for a period of one year post the termination/expiration of the
Agreement.
14. INDEMNITY
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The Company hereby indemnifies, protects and saves Bank and holds Bank harmless from
and against all claims, losses, costs, damages, expenses, action suits and other proceedings,
(including attorney fees), relating to or resulting directly or indirectly from (i) an act of
omission or commission of the Company, its employees, its agents, or employees of its
sub-contractors in the performance of the services provided by this Agreement, (ii) breach
of any of the terms of this Agreement or breach of any representation or warranty or false
statement or false representation or inaccurate statement or assurance or covenant by the
Company, (iii) bonafide use of the deliverables and or services provided by the Company,
(iv) misappropriation of any third party trade secrets or infringement of any patent,
trademarks, copyrights etc. or such other statutory infringements in respect of all
components provided to fulfill the scope of this project, (v) claims made by the employees,
sub-contractor, sub-contractors employees, who are deployed by the Company, under this
contract, (vi) breach of confidentiality obligations of the Company, (vii) gross negligence
or gross misconduct solely attributable to the Company or by any agency, contractor,
subcontractor or any of their employees by the Company for the purpose of any or all of
the obligations under this agreement. The Company shall further indemnify Bank against
any loss or damage arising out of loss of data, claims of infringement of third-party
copyright, patents, or other intellectual property, and third-party claims on BANK for
malfunctioning of the device or software or deliverables at all points of time, provided
however, (i) BANK notifies the Company in writing immediately on being aware of such
claim, (ii) the Company has sole control of its defense and all related settlement
negotiations. Company shall be responsible for any loss of data, loss of life, etc., due to
acts of Company representatives, and not just arising out of gross negligence or misconduct
etc., as such liabilities pose significant risk. The Company shall indemnify BANK
(including its employees, directors or representatives) from and against claims, losses, and
liabilities arising from:
1. Non-compliance of the Company with Laws / Governmental Requirements.
2. Intellectual Property infringement or misappropriation.
3. Negligence and misconduct of the Company, its employees, sub-contractor and agents.
4. Breach of any terms of Agreement, Representation or Warranty.
5. Act of omission or commission in performance of service.
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6. Loss of data.
Indemnity would be limited to court or arbitration awarded damages and shall exclude
indirect, consequential and incidental damages. However indemnity would cover damages,
loss or liabilities, compensation suffered by BANK arising out of claims made by its
customers and/or regulatory authorities.
The Company shall indemnify, protect and save BANK against all claims, losses, costs,
damages, expenses, action, suits and other proceedings, resulting from misappropriation of
any third party trade secrets or infringement of any patent, trademarks, copyrights etc. or
such other statutory infringements under any laws including the Copyright Act, 1957 or
Information Technology Act 2000 in respect of all the hardware, software and network
device or other systems supplied by them to BANK from whatsoever source, provided
BANK notifies the Company in writing as soon as practicable when BANK becomes aware
of the claim however, (i) the Company has sole control of its defense and all related
settlement negotiations (ii) BANK provides the Company with the assistance, information
and authority reasonably necessary to perform the above and (iii) BANK does not make
any statements or comments or representations about the claim without the prior written
consent of the Company, except where BANK is required by any court/ authority/ regulator
to make a comment / statement/representation/pleading. Indemnity would be limited to
court or arbitration awarded damages and shall exclude indirect, consequential and
incidental damages and compensations. However indemnity would cover damages, loss or
liabilities suffered by BANK arising out of claims made by its customers and/or regulatory
authorities.
15. TERMINATION OF CONTRACT:
For Convenience:
BANK by written notice sent to the Company may terminate the contract in whole or in
part at any time for its convenience giving three (3) months prior notice. The notice of
termination shall specify that the termination is for convenience stipulating the extent to
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which performance of the Company under the contract is terminated and the date upon
which such termination become effective.
For Insolvency:
BANK may at any time terminate the contract by giving written notice to the Company, if
the Company becomes bankrupt or insolvent.
For Non-performance
BANK reserves its right to terminate the contract in the event the Company repeatedly fails
to maintain the service levels prescribed by BANK in scope of work.
In the event of termination, termination will be without compensation to the Company
provided that such termination will not prejudice or affect any right of action of remedy
which has accrued or will accrue thereafter to BANK.
16. Consequences of Termination
ln the event of termination of the Agreement for the reasons stated in Termination Clause
of this agreement, the Bank shall be entitled to impose any such obligations and conditions
and issue any clarifications as may be reasonably necessary to ensure an efficient transition
and effective business continuity of the Service(s) which the Vendor shall be obliged to
comply with and take all reasonable steps to minimize loss resulting from that
termination/breach and further allow the next vendor to take over the obligations of the
Vendor in relation to the the scope of the Agreement.
In the event that the termination of the Agreement is due to the expiry of the Term, the
Vendor shall be obliged to provide all such reasonable assistance to the next vendor or any
other person as may be required by the Bank.
Nothing herein shall restrict the right of the Bank to invoke the Performance Bank
Guarantee and pursue such other rights and/or remedies that may be available to the Bank
under law or otherwise.
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The termination hereof shall not affect any accrued right or liability of either Party nor
affect the operation of the provisions of the Agreement that are expressly or by implication
intended to come into or continue in force on or after such termination.
17. Disaster Recovery Mechanism
The proposed system must be capable of and compatible for Disaster Recovery
implementation. The Vendor should describe the provisions for disaster recovery and show
that the system facilitates disaster recovery.
18. Migration
In the event of termination or expiry of the Term, the Vnedor shall cooperate with the bank
in migrating the Biometrics Attendance System. Delete all data and records of the Bank
data that may exist with the Vendor.
19. Ownership and Retention of Documents
The Bank shall own the documents, prepared by or for the Vendor arising out of or in
connection with the Agreement"
Forthwith upon expiry or earlier termination of the Agreement and at any other time on
demand by the Bank, the Vendor shall deliver to the Bank all documents provided by or
originating from the Bank and all documents produced by or from or for the Vendor in the
course of performing the Service(s), unless otherwise directed in writing by the Bank at no
additional cost.
The Vendor shall not, without the prior written consent of the Bank store, copy, distribute
or retain any such Documents.
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The Vendor shall preserve all documents provided by or originating from the Bank and all
documents produced by or from or for the Vendor in the course of performing the
Service(s) in accordance with the legal, statutory, regulatory obligations of the Banking
this regard.
20. Compliance with statutory and regulatory provisions
It shall be the sole responsibility of the Vendor to comply with all statutory, regulatory &
Law of Land and provisions while delivering the Services provided that if there is a
substantial change in the law, such changes shall be at the cost of the Bank
21. Audit and Inspection of records
The Bank, Reserve Bank of India, and/or their auditors (whether internal or external) shall
be authorized to make inquiries and conduct audit in connection with vendor's compliance
with its obligations as per this Agreement. The vendor agrees to provide the Bank with
such information and access for audit of the Vendor, as requested by the Bank, Reserve
Bank of India, and/or their auditors. At all times, the Bank, Reserve Bank of India, and/or
their auditors shall have the right to audit the records of the Vendor directly or through its
representatives in relation to the Services hereunder. All Vendor’s records with respect to
any matters covered by this Agreement and/or as may be required by the Bank, Reserve
Bank of India, and/or their auditors shall be made available to the Bank or its designees as
often as the Bank deems necessary, to audit, examine, and make excerpts or transcripts of
all relevant data. Vendor is aware that any failure to provide the data or refusal by them to
permit audit as above may attract penalty being imposed on the Bank by the RBl. Such
penalty due to non provision of such data and / or records attributable to the Vendor shall
be recovered by the Bank from the Vendor.
The Vendor shall address all such audit findings and implement the measures to mitigate
risks as brought out therein. The Vendor shall comply with procedures to deal with
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deficiencies noted by auditors, government regulators and other internal or external
agencies and provide relevant solutions.
22. Force Majeure
The Vendor or BANK shall not be liable for penalty or termination for default if and to the
extent that its delay in performance or other failure to perform its obligations under the
contract is the result of an event of Force Majeure. For purposes of this clause, “Force
Majeure” means an event beyond the control of the Vendor and not involving BANK or
Vendor’s fault or negligence and not foreseeable. Such events may include, but not
restricted to wars, revolutions, epidemics, natural disasters etc.
If force majeure situation arises, the Vendor shall promptly notify BANK in writing of
such condition and cause thereof. Unless otherwise directed by BANK in writing, the
Vendor shall continue to perform its obligations under contract as far as possible.
23. Limitation of Liability
a) Notwithstanding anything contained herein, neither Party shall be liable for any
indirect, special, punitive, consequential or incidental damages (including, without
limitation, loss of use, data, revenue, profits, business) under this agreement and the
aggregate liability of bidder, under this agreement shall not exceed more than the total
contract value.
b) Except as provided in this agreement there are no other express or implied
warranties, representations, undertakings or conditions.
24. Resolution of Disputes
“In the event of disputes, differences, claims and questions between the Parties hereto
arising out of this Agreement or in any way relating hereto or any term, condition or
provision herein mentioned or the construction or interpretation thereof or otherwise in
relation hereto, the Parties shall first endeavor to settle such differences, disputes, claims
or questions by friendly consultation and failing such settlement, the same shall be
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referred to the arbitration of two arbitrators, one to be appointed by each Party and such
arbitrators shall appoint an umpire before commencing the arbitration proceedings. The
arbitration shall be held in accordance with the Jammu and Kashmir Arbitration and
Conciliation Act, 1997 or any statutory modification or re-enactment thereof for the time
being in force and shall be held in Jammu and conducted in English language.
The Court in Jammu alone shall have jurisdiction over such arbitration proceedings. The
award of the Arbitration shall be final, conclusive and binding upon the Parties hereto as
an award of Jammu and Kashmir Arbitration and Conciliation Act, 1997 or any statutory
modification or re-enactment thereof for the time being in force. Such award may be filed
in any competent Court in Jammu.
Each Party will bear the expenses/costs incurred by it in appointing the Arbitrator.
However, the cost of appointing the Umpire shall be borne equally by both the Parties.”
25. Governing Laws
The Contract, its meaning and interpretation and the relation between the parties shall be
governed by the applicable laws of the Union of India read with local laws of the state of
Jammu & Kashmir and the Vendor shall agree to submit to the courts under whose
exclusive jurisdiction the Registered Office of BANK falls.
26. ADDRESS OF NOTICES:
Following shall be address of BANK for notice purpose:
General Manager,
J&K Grameen Bank,
Head Office, Narwal, Jammu- 180 006 (India)
Following shall be address of Company for notice purpose:
……………………………………………………
…………………………………………………………
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………………………………………………………………..
27. Nothing contained in this Agreement shall be deemed or constructed as creating a joint
venture or partnership between the Company and the Bank.
28. This Agreement may be modified or amended solely in writing as signed by both
Parties.
29. The invalidity or unenforceability for any reason of any covenant of this Agreement
shall not prejudice or affect the validity or enforceability of its other covenants. The invalid
or unenforceable provision will be replaced by a mutually acceptable provision, which
being valid and enforceable comes closest to the intention and economic positions of the
Parties underlying the invalid or unenforceable provision.
This Agreement has been signed in duplicate at ………………………. on
……………………………, each of which shall be deemed to be an original.
Agreed and signed on behalf of Agreed and signed on behalf of
Company’s Authorized Signatory J&K Grameen Bank
(Authorized Signatory)
Name…………………………… Name……………………………
Designation…………………… Designation……………………
Place…………………………… Place……………………………
Date…………………………… Date……………………………
Witness (1): Witness (1):
Name…………………………… Name……………………………
Designation…………………… Designation……………………
Place…………………………… Place……………………………
Date…………………………… Date……………………………
Witness (2): Witness (2):
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Name…………………………… Name……………………………
Designation…………………… Designation……………………
Place…………………………… Place……………………………
Date…………………………… Date……………………………
NOTE: Bank reserves the right to change/modify/add/remove any point of the SLA
before signing.
ANNEXURE-9
Mutual Nondisclosure Agreement
THIS MUTUAL NONDISCLOSURE AGREEMENT (the “Agreement”) is made and
entered into as of (DD/MM/YYYY) by and between _________, a company incorporated
under the laws of India , having its registered address at __________________________
(the “Company”) and J & K Grameen Bank(the “Recipient”).
1. Purpose J&K Grameen Bank has engaged or wishes to engage the company for
undertaking the project vide Purchase Order No:…………………and each party may
disclose or may come to know during the course of the project certain confidential technical
and business information which the disclosing party desires the receiving party to treat as
confidential.
2. “Confidential Information” means any information disclosed or acquired by other
party during the course of the projects, either directly or indirectly, in writing, orally or by
inspection of tangible objects (including without limitation documents, prototypes,
samples, technical data, trade secrets, know-how, research, product plans, services,
customers, markets, software, inventions, processes, designs, drawings, marketing plans,
financial condition and the Company’s plant and device), which is designated as
“Confidential,” “Proprietary” or some similar designation. Information communicated
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orally shall be considered Confidential Information if such information is confirmed in
writing as being Confidential Information within a reasonable time after the initial
disclosure. Confidential Information may also include information disclosed to a disclosing
party by third parties. Confidential Information shall not, however, include any information
which (i) was publicly known and made generally available in the public domain prior to
the time of disclosure by the disclosing party; (ii) becomes publicly known and made
generally available after disclosure by the disclosing party to the receiving party through
no action or inaction of the receiving party; (iii) is already in the possession of the receiving
party at the time of disclosure by the disclosing part as shown by the receiving party’s files
and records immediately prior to the time of disclosure; (iv) is obtained by the receiving
party from a third party without a breach of such third party’s obligations of confidentiality;
(v) is independently developed by the receiving party without use of or reference to the
disclosing party’s Confidential Information, as shown by documents and other competent
evidence in the receiving party’s possession; or (vi) is required by law to be disclosed by
the receiving party, provided that the receiving party gives the disclosing party prompt
written notice of such requirement prior to such disclosure and assistance in obtaining an
order protecting the information from public disclosure.
3. Non-use and Non-disclosure. Each party agrees not to use any Confidential Information
of the other party for any purpose except to evaluate and engage in discussions concerning
a potential business relationship between the parties. Each party agrees not to disclose any
Confidential Information of the other party to third parties or to such party’s employees,
except to those employees of the receiving party who are required to have the information
in order to evaluate or engage in discussions concerning the contemplated business
relationship. Neither party shall reverse engineer, disassemble, or decompile any
prototypes, software or other tangible objects which embody the other party’s Confidential
Information and which are provided to the party hereunder.
4. Maintenance of Confidentiality. Each party agrees that is shall take reasonable
measures to protect the secrecy of and avoid disclosure and unauthorized use of the
Confidential Information of the other party. Each party shall take at least those measures
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that it takes to protect its own mosthighly confidential information and shall ensure that its
employees who have access to Confidential Information of the other party have signed a
non-use and non-disclosures agreement in content similar to the provisions hereof, prior to
any disclosure of Confidential Information to such employees. Neither party shall make
any copies of the Confidential Information of the other party unless the same are previously
approved in writing by the other party. Each party shall reproduce the other party’s
proprietary rights notices on any such approved copies, in the same manner in which such
notices were set forth in or on the original. Each party shall immediately notify the other
party in the event of any unauthorized use or disclosure of the Confidential Information.
5. No Obligation. Nothing herein shall obligate either party to proceed with any transaction
between them and each party reserves the right, in its sole discretion, to terminate the
discussions contemplated by this Agreement concerning the business opportunity. This
Agreement does not constitute a joint venture or other such business agreement.
6. No Warranty. All Confidential Information is provided “AS IS.” Each party makes no
warranties, expressed, implied or otherwise, regarding its accuracy, completeness or
performance.
7. Return of Materials. All documents and other tangible objects containing or
representing Confidential Information which have been disclosed by either party to the
other party, and all copies thereof which are in the possession of the other party, shall be
and remain the property of the disclosing party and shall be promptly returned to the
disclosing party upon the disclosing party’s written request.
8. No License. Nothing in this Agreement is intended to grant any rights to either party
under any patent, mask work right or copyright of the other party, nor shall this Agreement
grant any party any rights in or to the Confidential Information of the other party except as
expressly set forth herein.
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9. Term. The Obligations of each receiving party hereunder shall survive for a period of
___________from the date hereof.
10. Adherence. The content of the agreement is subject to adherence audit by J&K
Grameen Bank. It shall be the responsibility of the Company to fully cooperate and make
available the requisite resources/evidences as mandated by J&K Grameen Bank Supplier
Security policy.
11. Remedies. Each party agrees that any violation or threatened violation of this
Agreement may cause irreparable injury to the other party, entitling the other party to seek
injunctive relief in addition to all legal remedies.
12. Arbitration, Governing Law & Jurisdiction
a. In the event of disputes, differences, claims and questions between the Parties hereto
arising out of this Agreement or in any way relating hereto or any term, condition or
provision herein mentioned or the construction or interpretation thereof or otherwise in
relation hereto, the Parties shall first endeavour to settle such differences, disputes, claims
or questions by friendly consultation and failing such settlement, the same shall be referred
to the arbitration of two arbitrators, one to be appointed by each Party and such arbitrators
shall appoint an umpire before commencing the arbitration proceedings. The arbitration
shall be held in accordance with the Jammu and KashmirArbitration and Conciliation Act,
1997 or any statutory modification or re-enactment thereof for the time being in force.
b. The Courts in Jammu alone shall have jurisdiction over such arbitration proceedings.
c. The award of the Arbitration shall be final, conclusive and binding upon the Parties
hereto as an award of Jammu and KashmirArbitration and Conciliation Act, 1997 or any
statutory modification or re-enactment thereof for the time being in force. Such award shall
be filed in any competent Court in Jammu.
d. Each Party will bear the expenses/costs incurred by it in appointing the Arbitrator.
However, the cost of appointing the Umpire shall be borne equally by both the Parties.”
Ref No. JKGB/IT/19-295 dated 19-04-2019
65
e. This Agreement is construed and shall be governed in accordance with the laws of India
read with the local laws of the State of Jammu and Kashmir.”
13. Miscellaneous. This Agreement shall bind and injure to the benefit of the parties hereto
and their successors and assigns. This document contains the entire Agreement between
the parties with respect to the subject matter hereof, and neither party shall have any
obligation, express or implied by law, with respect to trade secret or propriety information
of the other party except as set forth herein. Any failure to enforce any provision of this
Agreement shall not constitute a waiver thereof or of any other provision.
Any provision of this Agreement may be amended or waived if, and only if such
amendment or waiver is in writing and signed, in the case of amendment by each Party, or
in the case of a waiver, by the party against whom the waiver is to be effective”.
The undersigned represent that they have the authority to enter into this Agreement on
behalf of the person, entity or corporation listed above their names.
COMPANY NAME RECIPIENT By: By:
(Signature) (Signature)
Name: Name:
Title: Title:
Address: Address:
Company Seal Company Seal
Ref No. JKGB/IT/19-295 dated 19-04-2019
66
ANNEXURE-10
LIST OF OFFICES/BRANCHES:
S.No. Branch Name Address City
1
HEAD OFFICE NARWAL,NEAR FRUIT
COMPLEX, TEHSIL AND
DISTT. JAMMU,
JAMMU&KASHMIR
JAMMU
2
AREA OFFICE,
JAMMU
NARWAL,NEAR FRUIT
COMPLEX,TEHSIL AND
DISTT. JAMMU,
JAMMU&KASHMIR
JAMMU
3
AREA OFFICE,
KATHUA
NEAR J&K GRAMEEN
BANK, B/O KATHUA,
DISTT. KATHUA, JAMMU
& KASHMIR
KATHUA
4
AREA OFFICE,
RAJOURI/POONCH
RAJOURI, TEHSIL AND
DISTT. RAJOURI, JAMMU
& KASHMIR
RAJOURI
5
REGIONAL
OFFICE, KASHMIR
NEW COLONY SOPORE,
DISTT. BARAMULLA,
JAMMU & KASHMIR
BARAMULLA
6
AREA OFFICE,
BARAMULLA
NEAR J&K GRAMEEN
BANK, B/O
JADEED,DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
7
AREA OFFICE,
BANDIPORA
NEAR J&K GRAMEEN
BANK, B/O BANDIPORA,
DISTT. BANDIPORA,
JAMMU & KASHMIR
BANDIPORA
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67
8
AREA OFFICE,
KUPWARA
NEAR J&K GRAMEEN
BANK, B/O KUPWARA,
DISTT. KUPWARA,
JAMMU & KASHMIR
KUPWARA
9
IBR
DEPARTMENT,
JAMMU
J&K GRAMEEN BANK
HEAD OFFICE, NRWAL,
NEAR FRUIT COMPLEX,
DISTT. JAMMU, JAMMU &
KASHMIR
JAMMU
10
KHOUR KHOUR, TEH. AKHNOOR,
DISTT. JAMMU, JAMMU &
KASHMIR
JAMMU
11
DABLEHAR DABLEHAR,TEH. RANBIR
SINGH PURA, DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
12
RAMGARH RAMGARH, TEHSIL
SAMBA, DISTT. SAMBA,
JAMMU & KASHMIR
SAMBA
13
GHO MANHASAN GHO MANHASAN, TEHSIL
AND DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
14
NANDPUR NANDPUR, TEHSIL AND
DISTT. SAMBA, JAMMU &
KASHMIR
SAMBA
15
ARNIA ARNIA, TEHSIL BISHNAH,
DISTT. JAMMU, JAMMU &
KASHMIR
JAMMU
16
BADYAL
BRAHMANA
BADYAL BRAHMANA
CSO, TEH. RANBIR SINGH
PURA, DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
17
CHAKROI CHAKROI, TEH. RANBIR
SINGH PORA, DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
18
GAJANSU GAJANSU, TEHSIL AND
DISTT. JAMMU, JAMMU &
KASHMIR
JAMMU
19
KALAYANPUR KALYANPUR, P.O. KANA
CHAK, TEH. AND DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
20
KHERI B/O KHERI, TEHSIL
BISHNAH, DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
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68
21
BASPUR BASPUR, TEH. RANBIR
SINGH PURA, DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
22
KIRPIND KIRPIND, TEH. RANBIR
SINGH PURA, DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
23
DEOLI DEOLI, TEHSIL BISHNAH,
DISTT. JAMMU, JAMMU &
KASHMIR
JAMMU
24
MAIRA MAIRA, TEHSIL
AKHNOOR, DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
25
PHALLAIN PHALLIAN, P.O. JAMMU
CANTT., TEH. AND DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
26
PARGWAL PARGWAL, TEHSIL
AKHNOOR, DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
27
PALLANWALA PALLANWALA, TEHSIL
AKHNOOR, DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
28
PANGDOUR PANGDOUR, TEHSIL AND
DISTT. SAMBA, JAMMU &
KASHMIR
SAMBA
29
SARORE SARORE, TEHSIL
BISHNAH, DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
30
CHATHA CHATHA, TEHSIL
JAMMU, P.O. JAMMU
CANTT., DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
31
SIMBAL MORE BLOCK AND TEHSIL
R.S.PURA, DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
32
BHALWAL V.P.O.BHALWAL, TEHSIL
AND DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
33
JAKH JAKH, P.O. BARI
BRAHMANA, TEHSIL
SAMBA
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69
AND DISTT. SAMBA,
JAMMU & KASHMIR
34
MUTHI MUTHI, P.O. DOMANA,
TEHSIL AND DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
35
JANDRAH JANDRAH, P.O.
DHANSAL, TEHSIL AND
DISTT. JAMMU, JAMMU &
KASHMIR
JAMMU
36
RAYA RAYA, TEHSIL AND
DISTT. SAMBA, JAMMU &
KASHMIR
SAMBA
37
KOTLI MIAN
FATEH
KOTLI MIAN FATEH,
TEHSIL RANBIR SINGH
PURA, DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
38
SWANKHA MORE SWANKHA MORE,P.O.
VIJAYPUR, TEHSIL AND
DISTT. SAMBA, JAMMU &
KASHMIR
SAMBA
39
SAI SAI, TEHSIL RANBIR
SINGH PURA, DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
40
PURMANDAL PURMANDAL, TEHSIL
AND DISTT. SAMBA,
JAMMU & KASHMIR
SAMBA
41
NARDI NARDI, TEHSIL
AKHNOOR, DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
42
REHAL
DHAMALIAN
REHAL DHAMALIAN, P.O.
BISHNAH, TEHSIL
BISHNAH, DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
43
SATRAYAN CAMP SATRAYAN CAMP,
TEHSIL RANBIR SINGH
PURA, DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
44
BOHRI PATTA BOHRI PATTA, P.O.
TALAB TILLO, TEHSIL
AND DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
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70
45
SUMB SUMB, TEHSIL AND
DISTT. SAMBA, JAMMU &
KASHMIR
SAMBA
46
KOTLI JHAJJAR KOTLI JHAJJAR, TEHSIL
AND DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
47
KANHAL KANHAL, TEHSIL
BISHNAH, DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
48
CHANNI HIMMAT CHANNI HIMMAT, P.O.
GANDHI NAGAR, TEHSIL
AND DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
49
NAGROTA NAGROTA, P.O.
KANDOLI, TEHSIL AND
DISTT. JAMMU, JAMMU &
KASHMIR
JAMMU
50
SRUINSAR SURINSAR, TEHSIL AND
DISTT. JAMMU, JAMMU &
KASHMIR
JAMMU
51
CHOWKI-
CHOWRA
CHOWKI CHORA, TEHSIL
AKHNOOR, DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
52
NADH NAI KALI, NADH, TEHSIL
DISTT. SAMBA, JAMMU &
KASHMIR
SAMBA
53
GURAH
SALATHIAN
GURAH SLATHIAN,
TEHSIL AND
DISTT.SAMBA, JAMMU &
KASHMIR
SAMBA
54
CHANDAK CHANDAK, TEHSIL
HAVELI, DISTT. POONCH,
JAMMU & KASHMIR
POONCH
55
DARHAL
MALKAN
DARHAL MALKAN,
TEHSIL THANAMANDI,
DISTT. RAJOURI, JAMMU
& KASHMIR
RAJOURI
56
GUJROO
NAGROTA
GUJROO NAGROTA,
TEHSIL BILLAWAR,
DISTT. KATHUA, JAMMU
& KASHMIR
KATHUA
57
MAHANPUR MAHANPUR, TEHSIL
BASHOLI, DISTT.
KATHUA, JAMMU &
KASHMIR
KATHUA
Ref No. JKGB/IT/19-295 dated 19-04-2019
71
58
TRIATH TRIATH, TEHSIL
KALAKOTE, DISTT.
RAJOURI, JAMMU &
KASHMIR
RAJOURI
59
JHULAS JHULAS, TEHSIL HAVELI,
DISTT. POONCH, JAMMU
& KASHMIR
POONCH
60
PARNALLA PARNALLA, TEHSIL
BILLAWAR, DISTT.
KATHUA, JAMMU &
KASHMIR
KATHUA
61
MANDLI MANDLI, TEHSIL
HIRANAGAR, DISTT.
KATHUA, JAMMU &
KASHMIR
KATHUA
62
MANDI
SANGWALI
MANDI SANGWALI,
TEHSIL AND DISTT.
SAMBA, JAMMU &
KASHMIR
SAMBA
63
SIOT SIOT, TEHSIL
SUNDERBANI, DISTT.
RAJOURI, JAMMU &
KASHMIR
RAJOURI
64
PHAINTER PHAINTER, P.O.
BILLAWAR, TEHSIL
BILLAWAR, DISTT.
KATHUA, JAMMU &
KASHMIR
KATHUA
65
MANJAKOTE MANJAKOTE, TEHSIL
DISTT. RAJOURI, JAMMU
& KASHMIR
RAJOURI
66
DAYALA CHAK DAYALA CHAK, TEHSIL
HIRANAGAR, DISTT.
KATHUA, JAMMU &
KASHMIR
KATHUA
67
SURANKOTE SURANKOTE, TEHSIL
SURANKOTE, DISTT.
POONCH, JAMMU &
KASHMIR
POONCH
68
BUFLIAZ BAFLIAZ, TEHSIL
SURANKOTE, DISTT.
POONCH, JAMMU &
KASHMIR
POONCH
69
SHERPUR BALA SHERPURBALA, TEHSIL
HIRANAGAR, DISTT.
KATHUA
Ref No. JKGB/IT/19-295 dated 19-04-2019
72
KATHUA, JAMMU &
KASHMIR
70
BARWAL BARWAL, TEHSIL AND
DISTT. KATHUA, JAMMU
& KASHMIR
KATHUA
71
SHAKTI NAGAR SHAKTI NAGAR, TEHSIL
AND DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
72
BAJABAIN BAJABAIN(KANGRI),
TEHSIL SUNDERBANI,
DISTT. RAJOURI, JAMMU
& KASHMIR
RAJOURI
73
SUNDERBANI SUNDERBANI, TEHSIL
SUNDERBANI, DISTT.
RAJOURI, JAMMU &
KASHMIR
RAJOURI
74
PALAM PALAM, TEHSIL AND
DISTT. RAJOURI, JAMMU
& KASHMIR
RAJOURI
75
MANKOTE MANKOTE, TEHSIL
MENDHAR, DISTT.
POONCH, JAMMU &
KASHMIR
POONCH
76
MENDHAR MENDHAR, ROAD
DHARGLOON, TEHSIL
MENDHAR, DISTT.
POONCH, JAMMU &
KASHMIR
POONCH
77
RAJOURI RAJOURI, TEHSIL AND
DISTT. RAJOURI, JAMMU
& KASHMIR
RAJOURI
78
JAKHBAR BORDER RD, JAKHBAR,
TEHSIL AND DISTT.
KATHUA, JAMMU &
KASHMIR
KATHUA
79
BHOOND BHUND, TEHSIL
BASOHLI, DISTT.
KATHUA, JAMMU &
KASHMIR
KATHUA
80
SIALSUI KALAKOTE RAJOURI
ROAD, SIALSUI, TEHSIL
KALAKOTE, DISTT.
RAJOURI, JAMMU &
KASHMIR
RAJOURI
Ref No. JKGB/IT/19-295 dated 19-04-2019
73
81
SHAHDARA SHAHDARA, P.O.
THANAMANDI, TEHSIL
KALAKOTE, DISTT.
RAJOURI, JAMMU &
KASHMIR
RAJOURI
82
POONCH POONCH, TEHSIL AND
DISTT. POONCH, JAMMU
& KASHMIR
POONCH
83
AKHNOOR AKHNOOR RD, TEHSIL
AKHNOOR, DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
84
DOONGI
BRAHMANA
PEER BADESHAR ROAD,
TEHSIL AND DISTT.
RAJOURI, JAMMU &
KASHMIR
RAJOURI
85
SIMBAL CAMP SIMBLE CAMP, P.O.
MIRAN SAHIB, TEH. R.S.
PURA, DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
86
NAGRI PAROLE BLOCK BARNOTI, P.O.
NAGRI PAROLE, TEHSIL
AND DISTT. KATHUA,
JAMMU & KASHMIR
KATHUA
87
BAGNOTI JAMMU RAJOURI
HIGHWAY, BAGNOTI,
TEHSIL NOWSHERA,
DISTT. RAJOURI, JAMMU
& KASHMIR
RAJOURI
88
TATAPANI KALALKOTE RD,
TATAPANI, TEHSIL
KALAKOTE, DISTT.
RAJOURI, JAMMU &
KASHMIR
RAJOURI
89
NOWSHERA NOWSHERA, TEHSIL
NOWSHERA, DISTT.
RAJOURI, JAMMU &
KASHMIR
RAJOURI
90
LAM LAM, P.O BHAWANI,
TEHSIL NOWSHERA,
DISTT. RAJOURI, JAMMU
& KASHMIR
RAJOURI
91
CHADWAL CHADWAL MORE, BLOCK
AND TEHSIL
HIRANAGAR, DISTT.
KATHUA
Ref No. JKGB/IT/19-295 dated 19-04-2019
74
KATHUA, JAMMU &
KASHMIR
92
DHANGRI B/O DHANGRI, TEHSIL
AND DISTT. RAJOURI,
JAMMU & KASHMIR
RAJOURI
93
KATHUA B/O KATHUA, TEHSIL
AND DISTT. KATHUA,
JAMMU & KASHMIR
KATHUA
94
CHINGUS NOWSHERA RAJOURI
ROAD, CHINGUS, P.O.
N.BAGLA, TEHSIL AND
DISTT. RAJOURI, JAMMU
& KASHMIR
RAJOURI
95
DHARGLOON DHARGLOON, TEHSIL
MENDHAR, DISTT.
POONCH, JAMMU &
KASHMIR
POONCH
96
JOURIAN JOURIAN, TEHSIL
AKHNOOR, DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
97
DEVAK DEVAK, P.O. PONI,
TEHSIL SUNDERBANI,
DISTT. RAJOURI, JAMMU
& KASHMIR
RAJOURI
98
BATERA B/O BATERA, P.O.
BATERA, TEHSIL AND
DISTT. JAMMU, JAMMU &
KASHMIR
JAMMU
99
SAMBA B/O SAMBA, TEHSIL AND
DISTT. SAMBA JAMMU &
KASHMIR
SAMBA
100
HARIPUR MORE B/O HARIPUR MORH,
TEHSIL HIRANAGAR,
DISTT. KATHUA, JAMMU
& KASHMIR
KATHUA
101
RAJBAGH B/O RAJBAGH, TEHSIL
AND DISTT. KATHUA,
JAMMU & KASHMIR
KATHUA
102
MALIK MARKET NEAR GURUDWARA OPP.
BAJAJ AGENCY
NARWAL, BYE PASS
ROAD, TEHSIL AND
DISTT. JAMMU, JAMMU &
KASHMIR
JAMMU
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75
103
NARWAL NARWAL, NEAR FRUIT
COMPLEX, NEW
UNIVERSITY, TEHSIL
AND DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
104
SANGRAMPUR SANGRAMPUR, GAJANSU
MARH ROAD, TEHSIL
AND DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
105
SERVICE
BRANCH, JAMMU
MAIN BAZAR SHAKTI
NAGAR, TEHSIL AND
DISTT. JAMMU, JAMMU &
KASHMIR
JAMMU
106
BISHNAH ARNIA ROAD, MAIN
BAZAR BISHNAH, TEHSIL
BISHNAH, DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
107
SOLKI B/O SOLKI, TEHSIL
KALAKOTE, DISTT.
RAJOURI, JAMMU &
KASHMIR
RAJOURI
108
BAHU FORT BLOCK PURMANDAL,
TEHSIL AND DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
109
BAWANI BAWANI, TEHSIL
NOWSHERA, DISTT.
RAJOURI, JAMMU &
KASHMIR
RAJOURI
110
COLLEGE ROAD
KATHUA
NEAR D.C. OFFICE,
COLLEGE ROAD
KATHUA, TEHSIL AND
DISTT. KATHUA, JAMMU
& KASHMIR
KATHUA
111
DHARAMSAL DHARAMSAL, BLOCK
AND TEHSIL KALAKOTE,
DISTT. RAJOURI, JAMMU
& KASHMIR
RAJOURI
112
DUGGAN BLOCK DUGGAN, TEHSIL
BANI, DISTRICT
KATHUA, JAMMU &
KASHMIR
KATHUA
113
GHAGWAL BLOCK GHAGWAL,
TEHSIUL AND DISTT.
SAMBA, JAMMU &
KASHMIR
SAMBA
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76
114
KHEORA B/O KHEORA, TEHSIL
AND DISTT. RAJOURI,
JAMMU & KASHMIR
RAJOURI
115
MANDI BLOCK AND TEHSIL
MANDI, DISTT. POONCH,
JAMMU & KASHMIR
POONCH
116
PALLI MORH PALLI MORE, BLOCK
BARNOTI, TEHSIL AND
DISTT. KATHUA, JAMMU
& KASHMIR
KATHUA
117
PALOURA BLOCK PALOURA,
TEHSIL AND DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
118
R.S. PURA BLOCK AND TEHSIL
R.S.PURA, DISTT. JAMMU,
JAMMU & KASHMIR
JAMMU
119
KISHTWAR BLOCK KISHTWAR,
TEHSIL AND DISTT.
KISHTWAR, JAMMU &
KASHMIR
KISHTWAR
120
CHANNI PRAT CHANNI PARAT, BLOCK
SUNDERBANI, TEHSIL
AND DISTT. RAJOURI,
JAMMU & KASHMIR
RAJOURI
121
MISHRIWALA MISHRIWALA, BLOCK
BHALWAL,TEHSIL AND
DISTT. JAMMU, JAMMU &
KASHMIR
JAMMU
122
M.B. SOPORE MAIN BAZAR, SOPORE,
DISTT. BARAMULLA,
JAMMU & KASHMIR
BARAMULLA
123
NEHALPORA NEHALPORA, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
124
GOUSH BUGH GOUSH BUGH, TEHSIL
PATTAN, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
125
KUNZER KUNZER, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
126
TUJAR SHARIEF WATALAB-CHATAK
ROAD, TUJAR SHARIF,
DISTT. BARAMULLA,
JAMMU & KASHMIR
BARAMULLA
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77
127
QUILMUQAM SOPORE-BANDIPORA
ROAD, VILLAGE
KOYALMUKAM,
BANDIPORA, DISTT.
BANDIPORA, JAMMU &
KASHMIR
BANDIPORA
128
SAFAPORA VILLAGE SAFAPORA,
TEHSIL AND DISTT.
GANDERBAL, JAMMU &
KASHMIR
GANDERBAL
129
WAGOORA SHAKAWARA-SOPORE
ROAD,WAGOORA,
TEHSIL AND DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
130
SHEERI BLA P.O. SHIREEN NARWAW,
SHIREEN, TEHSIL AND
DISTT. BARAMULLA,
JAMMU & KASHMIR
BARAMULLA
131
DRUGMULLA SOPORE-KUPWARA
ROAD, P.O. DRUGMULLA,
DISTT. KUPWARA,
JAMMU & KASHMIR
KUPWARA
132
POSHWAN POSHWAN
(ZACHALDARA),
HANDWARA-WADAPORA
ROAD, TEHSIL
HANDWARA, DISTT.
KUPWARA, JAMMU &
KASHMIR
KUPWARA
133
TILGAM SOPORE-PATTAN ROAD,
P.O. TILGAM, TEHSIL
PATTAN, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
134
DUROO SOPORE-SHIVA ROAD,
P.O DORU, TEHSIL
SOPORE, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
135
WILGAM P.O WILGAM, TEHSIL
HANDWARA, DISTT.
KUPWARA, JAMMU &
KASHMIR
KUPWARA
Ref No. JKGB/IT/19-295 dated 19-04-2019
78
136
CHUGAL VILLAGE CHUGAL,
TEHSIL HANDWARA,
DISTT. KUPWARA,
JAMMU & KASHMIR
KUPWARA
137
YUNISOO P.O WHIPORA, YUNIS-
WHIPORA, TEHSIL
HANDWARA, DISTT.
KUPWARA, JAMMU &
KASHMIR
KUPWARA
138
MIRGUND P.O. MIRGUND, TEHSIL
PATTAN, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
139
WATPORA WATAPORA QAZIPORA,
TEHSIL BANDIPORA,
DISTT. BANDIPORA,
JAMMU & KASHMIR
BANDIPORA
140
KHORSHERABAD P.O. KHORE(SHARABAD),
TEHSIL PATTAN, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
141
KRANKSHIVAN SOPORE-SANGRAMA
ROAD, KRANKSHIVAN,
TEHSIL SOPORE, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
142
BATINGOO P.O BOTINGO, TEHSIL
SOPORE, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
143
KANISPORA P.O. KANISPORA, TEHSIL
AND DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
144
REBAN P.O. REBAN, TEHSIL
SOPORE, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
145
JADEED MOHALLA JADEED, P.O.
BARAMULLA, TEHSIL
AND DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
146
KALAMABAD P.O. KALAMABAD,
TEHSIL HANDWARA,
KUPWARA
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79
DISTT. KUPWARA,
JAMMU & KASHMIR
147
CHOWKIBAL KUPWARA-KARNAH
ROAD, CHOWKIBAL,
TEHSIL AND DISTT.
KUPWARA, JAMMU &
KASHMIR
KUPWARA
148
SUMBAL SUMBAL, TEHSIL
SONAWARI, DISTT.
BANDIPORA, JAMMU &
KASHMIR
BANDIPORA
149
GULGAM KUPWARA-CHOWKIBAL
ROAD, GULGAM, TEHSIL
AND DISTT. KUPWARA,
JAMMU & KASHMIR
KUPWARA
150
NADHIHAL P.O. NADHIHAL, TEHSIL
AND DISTT. BANDIPORA,
JAMMU & KASHMIR
BANDIPORA
151
PATTAN P.O. PATTAN, TEHSIL
PATTAN, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
152
KACHUMUQAM KACHMUKAM, TEHSIL
AND DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
153
PANZINARA SRINAGAR-SUMBAL
ROAD, PANZINARA,
TEHSIL AND DISTT.
SRINAGAR, JAMMU &
KASHMIR
SRINAGAR
154
WARPORA WARAPORA, P.O.
SOPORE, TEHSIL SOPORE,
DISTT. BARAMULLA,
JAMMU & KASHMIR
BARAMULLA
155
KRALGUND KRALGUND,TEHSIL
HANDWARA, DISTT.
KUPWARA, JAMMU &
KASHMIR
KUPWARA
156
ARINDARDPORA ARINARDPORA, TEHSIL
AND DISTT. BANDIPORA,
JAMMU & KASHMIR
BANDIPORA
157
SEER-JAGIR SEER JAGIR, P.O. SOPORE,
TEHSIL SOPORE, DISTT.
BARAMULLA
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80
BARAMULLA, JAMMU &
KASHMIR
158
OGMUNA KARHAMA-OGMANA
ROAD, OGMANA, TEHSIL
TANGMARG, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
159
GINGAL GINGAL, TEHSIL URI,
DISTT. BARAMULLA,
JAMMU & KASHMIR
BARAMULLA
160
LALAPORA MAIN KUPWARA
ROAD,LALPORA, TEHSIL
AND DISTT. KUPWARA,
JAMMU & KASHMIR
KUPWARA
161
BANDIPORA BANDIPORA, TEHSIL
AND DISTT. BANDIPORA,
JAMMU & KASHMIR
BANDIPORA
162
TARATHPORA MAIN HANDWARA
ROAD, TARATPORA,
TEHSIL HANDWARA,
DISTT. KUPWARA,
JAMMU & KASHMIR
KUPWARA
163
TANGMARG TANGMARG, TEHSIL
TANGMARG, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
164
PRINGAL PRINGAL BARAMULLA
ROAD, PRINGAL, TEHSIL
URI, DISTT. BARAMULLA,
JAMMU & KASHMIR
BARAMULLA
165
KRALPORA KRALPORA, P.O.
TREGHAMR,TEHSIL AND
DISTT. KUPWARA,
JAMMU & KASHMIR
KUPWARA
166
AZADGUNJ AZADGUNJ, P.O.
BARAMULLA, TEHSIL
AND DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
167
ROHAMA ROHAMA, TEHSIL
SOPORE, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
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81
168
NOWGAM NOWGAM, TEHSIL
HANDWARA, DISTT.
KUPWARA, JAMMU &
KASHMIR
KUPWARA
169
NATUNSSA NATUNSSA, BLOCK AND
TEHSIL HANDWARA,
DISTT. KUPWARA,
JAMMU & KASHMIR
KUPWARA
170
N.C. SOPORE NEW COLONY, SOPORE-
NOWPORA ROAD, TEHSIL
SOPORE, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
171
URI BARAMULLA URI, TEHSIL URI,
DISTRICT BARAMULLA,
JAMMU & KASHMIR
BARAMULLA
172
SHEERPORA SHERPORA BANGIL,
TEHSIL PATTAN, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
173
KHANPETH KHANPETH, TEHSIL
PATTAN, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
174
UMER MARKET UMER MARKET
MOHALLA, LAL BABA
SAHIB SOPORE, TEHSIL
SOPORE, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
175
KAKARHAMAM KAKAR HAMAM, TEHSIL
AND DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
176
ARAGAM ARAGAM, TEHSIL AND
DISTT. BANDIPORA,
JAMMU & KASHMIR
BANDIPORA
177
KHUMRIYAL KHUMRYAL, TEHSIL AND
DISTT. KUPWARA,
JAMMU & KASHMIR
KUPWARA
178
KUPWARA MAIN BAZAR KUPWARA,
TEHSIL AND DISTT.
KUPWARA, JAMMU &
KASHMIR
KUPWARA
Ref No. JKGB/IT/19-295 dated 19-04-2019
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179
KANTHIPORA KUPWARA-LOLAB ROAD,
KHANTIPORA, TEHSIL
AND DISTT. KUPWARA,
JAMMU & KASHMIR
KUPWARA
180
BAGH BELLA KUPWARA-KARNAH
ROAD, BAGHI-
BALA,TEHSIL KARNAH,
DISTT. KUPWARA,
JAMMU & KASHMIR
KUPWARA
181
TADD KUPWARA-KARNAH
ROAD, TADD, TEHSIL
KARNAH, DISTT.
KUPWARA, JAMMU &
KASHMIR
KUPWARA
182
KANDI KARNAH KANDI, KUPWARA-
KARNAH ROAD, TEHSIL
KARNAH, DISTT.
KUPWARA,JAMMU &
KASHMIR
KUPWARA
183
CHANDILORA CHANDILORA, TEHSIL
TANGMARG, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
184
SINGHPORA SINGHPORA-KALAN,
TEHSIL AND DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
185
WAILUKRALPORA WAILU KRALPORA,
TEHSIL PATTAN, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
186
LADERWAN LADARWAN, TEHSIL
AND DISTT. KUPWARA,
JAMMU & KASHMIR
KUPWARA
187
HYGAM HAIGAM, TEHSIL
SOPORE,DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
188
HANDWARA HANDWARA, TEHSIL
HANDWARA, DISTT.
KUPWARA, JAMMU &
KASHMIR
KUPWARA
189
SANGRAMA SANGRAMA, TEHSIL
SOPORE, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
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190
PHUROPETH PHURU-PATH, TEHSIL
HANDWARA, DISTT.
KUPWARA, JAMMU &
KASHMIR
KUPWARA
191
BOMAI BOMAI SOPORE, TEHSIL
SOPORE, DISTT.
BARAMULLA,JAMMU &
KASHMIR
BARAMULLA
192
TREGPORA TREGPORA, TEHSIL
SOPORE, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
193
OTHOORA SRINAGAR SOPORE
ROAD, OTHURA, TEHSIL
AND DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
194
DOBHIWAN DOBIWAN, P.O. MAGAM,
TEHSIL TANGMARG,
DISTT. BARAMULLA,
JAMMU & KASHMIR
BARAMULLA
195
BONIYAR MAIN MARKET,
BONIYAR,TEHSIL URI,
DISTT. BARAMULLA,
JAMMU & KASHMIR
BARAMULLA
196
PEERNIYA PEERNIAN, TEHSIL URI,
DISTT. BARAMULLA,
JAMMU & KASHMIR
BARAMULLA
197
WATERGAM WATERGAM, TEHSIL
SOPORE, DISTT
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
198
KHANPORA BLA NEAR OLD BUS STAND
KHANPORA, TEHSIL AND
DISTT. BARAMULLA,
JAMMU & KASHMIR
BARAMULLA
199
PALHALAN GOUSHBUGH PATTAN
ROAD,
PALHALAN,TEHSIL
PATTAN, DISTT.
BARAMULLA,JAMMU &
KASHMIR
BARAMULLA
200
NOORBAGH
(MODEL TOWN)
MODEL TOWN, SECTOR
C, SOPORE KUPWARA
ROAD,
NOORBAGH(MODEL
BARAMULLA
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84
TOWN), DISTT.
BARAMULLA, JAMMU &
KASHMIR
201
DAWAR GUREZ DAWAR GUREZ, DISTT.
BANDIPORA, JAMMU &
KASHMIR
BANDIPORA
202
LEH MANEY TSILDING, OPP.
NEW BUS STAND, LEH,
DISTT. LEH, JAMMU &
KASHMIR
LEH
203
KAMALKOTE URI KAMALKOTE URI,
TEHSIL URI, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
204
NOWGAM
SONAWARI
NOWGAM SONAWARA,
DISTT. BANDIPORA,
JAMMU & KASHMIR
BANDIPORA
205
WAGUB SOPORE WAGUB SOPORE, TEHSIL
SOPORE, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
206
KARGIL SHELTY FRUIT &
VEGETABLE MARKET,
TEHSIL AND DISTT.
KARGIL, JAMMU &
KASHMIR
KARGIL
207
DOOL NEAR FOREST CHECK
POST BLOCK NAGSANI
POLICE CHOWKI, TEHSIL
AND DISTT. KISHTWAR,
JAMMU & KASHMIR
KISHTWAR
208
AGRIKALAN AGRIKALAN, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
209
KARTHOLI BLOCK VIJAYPUR, P.O.
SARORE ADDA, TEHSIL &
DISTT. SAMBA, JAMMU &
KASHMIR
SAMBA
210
HATLI BLOCK HATLI, TEHSIL
AND DISTT. KATHUA,
JAMMU & KASHMIR
KATHUA
211
E/C SARWAL LOWER LAXMI
NAGAR,SARWAL,P.O.
REHARI, TEHSIL AND
JAMMU
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85
DISTT. JAMMU, JAMMU &
KASHMIR
212
HYDERBEIGH HYDERBEIGH, TEHSIL
PATTAN, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
213
HANJIWARA HANJIWARA, DISTT.
BARAMULLA, JAMMU &
KASHMIR
BARAMULLA
214
SHALTANG SHALTANG, DISTT.
SRINAGAR, JAMMU &
KASHMIR
SRINAGAR
215
CHAN GRAN V.P.O. CHAN GRAN,
TEHSIL AND DISTT.
KATHUA, JAMMU &
KASHMIR
KATHUA
216
BRIJNAGAR BRIJNAGAR, BLOCK
R.S.PURA, P.O. MIRAN
SAHIB, TEHSIL R.S.PURA,
DISTT. JAMMU, JAMMU &
KASHMIR
JAMMU
217
DIGIANA DIGIANA, P.O. DIGIANA,
TEHSIL AND DISTT.
JAMMU, JAMMU &
KASHMIR
JAMMU
218
SMAILPUR SMAILPUR, BLOCK
PURMANDAL, P.O.
SMAILPUR, TEHSIL AND
DISTT. SAMBA, JAMMU &
KASHMIR
SAMBA
219
KALUCHAK NEAR KUNJWANI
CHOWK, TEHSIL AND
DISTT. JAMMU, JAMMU &
KASHMIR
JAMMU
220
MARTA
NAGROTA
J&K GRAMEEN BANK,
MARTA NAGROTA,
TEHSIL BASOHLI, DISTT.
KATHUA, JAMMU &
KASHMIR
KATHUA
221
PATHLA J&K GRAMEEN BANK,
PATHLA, P.O. KHAWAJA
BAGH, BLOCK AND
DISTT. BARAMULLA
BARAMULLA
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222
ASHTINGOO B.O ASHTINGOO, BLOCK
BANDIPORA, DISTT.
BANDIPORA, JAMMU &
KASHMIR
BANDIPORA
223
HAJIN HAJIN, P.O. HAJIN,
TEHSIL AND DISTT.
BANDIPORA, JAMMU &
KASHMIR
BANDIPORA
224
BANTALAB BANTALAB, BLOCK
BHALWAL, P.O.
BANTALAB, TEHSIL AND
DISTT. JAMMU, JAMMU &
KASHMIR
JAMMU
225
JEEVAN NAGAR JEEVAN NAGAR, P.O.
GANGYAL, TEHSIL AND
DISTT. JAMMU, JAMMU &
KASHMIR
JAMMU