JLWM 12001200 spin washing machine

Instruction manual

Safety informationIt is most important that this instruction book should be retained withthe appliance for future reference. Should the appliance be sold ortransferred to another owner, or should you move house and leave theappliance, always ensure that the book is supplied with the appliance inorder that the new owner can get to know the functioning of the applianceand the relevant warnings.These warnings have been provided in the interest of safety. You MUSTread them carefully before installing or using the appliance. If you areunsure of the meanings of these warnings contact the John Lewis branchfrom which you purchased the appliance.

Important! Read carefully and keep forfuture reference.

• The safety of your appliance complies withthe industry standards and with legalrequirements on the safety of appliances.However, as manufacturers, we feel it isour duty to provide the following safetynotes.

• It is most important that this instructionbook should be retained with the appliancefor future reference. Should the appliancebe sold or transferred to another owner,or should you move house and leave theappliance, always ensure that the book issupplied with the appliance in order that thenew owner can get to know the functioningof the appliance and the relevant warnings.

• You MUST read them carefully beforeinstalling or using the appliance.

• Before first starting up, check the appliancefor any damage incurred during transport.Never connect up a damaged appliance . Ifparts are damaged, contact your supplier.

• If the appliance is delivered in the wintermonths when there are minustemperatures. Store it at room

temperature for 24 hours before using forthe first time.

General safety• It is dangerous to alter the specifications or

attempt to modify this product in any way.• During high temperature wash

programmes the door glass may get hot.Do not touch it!

• Make sure that small children and animalsdo not climb into the drum. To avoid this,please check into the drum before using.

• Any objects such as coins, safety pins, nails,screws, stones or any other hard, sharpmaterial can cause extensive damage andmust not be placed into the machine.

• Only use the advised quantities of fabricsoftener and detergent. Damage to thefabric can ensue if you over-fill. Refer to themanufacturer’s recommendations ofquantities.

• Wash small items such as socks, laces,washable belts etc in a washing bag orpillow case as it is possible for such items toslip down between the tub and the innerdrum.

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• Do not use your washing machine to washarticles with whalebones, material withouthems or torn material.

• Always unplug the appliance and turn offthe water supply after use and duringcleaning and maintenance.

• Under no circumstances should youattempt to repair the machine yourself.Repairs carried out by inexperiencedpeople may cause injury or seriousmalfunctioning. Contact your local ServiceCentre. Always insist on genuine spareparts.

Installation• This appliance is heavy. Care should be

taken when moving it.• When unpacking the appliance, check that

it is not damaged. If in doubt, do not use itand contact the Service Centre.

• All packing and transit bolts must beremoved before use. Serious damage canoccur to the product and to property if thisis not adhered to. See relevant section inthe user manual.

• After having installed the appliance, checkthat it is not standing on the inlet and drainhose and the worktop is not pressing theelectrical supply cable against the wall.

• If the machine is situated on a carpetedfloor, please adjust the feet in order toallow air to circulate freely under theappliance.

• Always be sure, that there is no waterleakage from hoses and their connectionsafter the installation.

• If the appliance is installed in a locationsubject to frost, please read the “dangers offreezing” chapter.

• Any plumbing work required to install thisappliance should be carried out by aqualified plumber or competent person.

• Any electrical work required to install thisappliance should be carried out by aqualified electrician or competent person.

Use• This appliance is designed for domestic use.

It must not be used for purposes other thanthose for which it was designed.

• Only wash and dry fabrics which aredesigned to be machine washed or dried.Follow the instructions on each garmentlabel

• Do not overload the appliance. See theWashing Programme Table.

• Before washing, ensure that all pockets areempty and buttons and zips are fastened.Avoid washing frayed or torn articles andtreat stains such as paint, ink, rust, and grassbefore washing. Underwired bras mustNOT be machine washed.

• Garments which have been in contact withvolatile petroleum products should not bemachine washed. If volatile cleaning fluidsare used, care should be taken to ensurethat the fluid is removed from the garmentbefore placing in the machine.

• As some duvets and eiderdowns should bewashed/dried in large commercialmachines because of their bulk, pleasecheck with the manufacturer of the itembefore washing in a domestic machine.

• The users should always check that theyhave not left their gas lighters (disposableor otherwise) in their clothing.

• Never tumble dry items that have hadcontact with chemicals such as dry cleaningfluid. These are of a volatile nature andcould cause an explosion. Only tumble dryitems which have been washed in water orrequire airing.

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• Plastic detergent dispensers should notremain in the drum during the drying cycle,as the plastic used is not designed towithstand the heat. If you wish to wash-through-to-dry you should use theconventional detergent dispenser drawer.

• Never pull the power supply cable toremove the plug from the socket; alwaystake hold of the plug itself.

• Never use your new appliance if the powersupply cable, the control panel, the workingsurface or the base are damaged so that theinside of the appliance is accessible.

Child safety• This appliance is not intended for use by

person (including children) with reducedphysical sensory or mental capabilities orlack of experience and knowledge unlessthey have been given supervision orinstruction concerning use of the applianceby a person responsible for their safety.

• The packaging components (e.g. plasticfilm, polystyrene) can be dangerous tochildren - danger of suffocation! Keep themout of children’s reach.

• Keep all detergents in a safe place out ofchildren’s reach.

• Make sure that children or pets do notclimb into the drum. To prevent childrenand pets becoming trapped inside the drumthe machine incorporates a special feature.To activate this device, rotate the button(without pressing it) inside the doorclockwise until the groove is horizontal. Ifnecessary use a coin.

To disable this device and restore thepossibility of closing the door, rotate thebutton counterclockwise until the groove isvertical.

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Contents

Operating instructionsSafety information 2General safety 2Installation 3Use 3Child safety 4

Product description 6Detergent dispenser drawer 7

Control panel 7

First use 9

Daily use 9Load the laundry 9Measure out the detergent 10Select the required programme by turning theprogramme selector dial 10Select the spin speed or Rinse Hold option bypressing button 3 11Select the available options by pressing button4 11Start the programme by pressing button 5 11Altering an option or a running programme 11Interrupting a programme 12Cancelling a programme 12Opening the door 12At the end of the programme 12

Helpful hints and tips 13

Washing Programmes 15

Technical data 17

Consumption values 17

Care and cleaning 18

Installation instructionsInstallation 22Unpacking 22Positioning and levelling 23Plumbing in 23Water inlet 24Water drainage 24Special conditions 26In the interest of the environment 26Electrical connection 27

What to do if… 28

Repairs - After Sales Service 31

Environment concerns 32Packaging materials 32Ecological hints 32

Guide to use theinstruction manualThe following symbols will be found in the textto guide you throughout the instructions:

Safety instructions

Hints and tips

Environmental information

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Product description1 Detergent dispenser drawer2 Control panel3 Door opening handle4 Rating plate5 Drain pump6 Adjustable feet

1 2

3

5

4

6

6

Detergent dispenser drawer

Compartment for detergent used forprewash and soak phase or for stain removerused during the stain action phase (ifavailable). The prewash and soak detergent isadded at the beginning of the washprogramme. The stain remover is addedduring the stain action phase.

Compartment for powder or liquiddetergent used for main wash. If using liquiddetergent pour it just before starting theprogramme.

Compartment for liquid additives (fabricsoftener, starch).Follow the product manufacturer’srecommendations on quantities to use and donot exceed the «MAX» mark in thedetergent dispenser drawer. Any fabricsoftener or starching additives must bepoured into the compartment before startingthe wash programme.

Control panelBelow is a picture of the control panel.It shows the programme selector dialas well as the buttons, pilot lights andthe display. These are presented byrelevant numbers on the followingpages.

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1 2 3 4 5 6

1 Detergent dispenser drawer2 Programme selector dial3 SPIN reduction button4 PREWASH and QUICK options

button

5 START/PAUSE button6 Indicator pilot lights

Programme Selector DialIt allows you to switch the appliance on/offand/or to select a programme.

Available options:

SpinBy pressing this button you can change thespin speed of the selected programme or toselect Rinse Hold option.

Rinse holdBy selecting this function the water of the lastrinse is not emptied out to prevent the fabricsfrom creasing. Before opening the door it willbe necessary to empty out the water. Toempty out the water, please read theparagraph «At the end of the programme».

PrewashBy selecting this option the machine performsa prewash cycle before the main wash phase.The washing time will be prolonged. Thisoption is recommended for heavily soiledlaundry.

QuickThis option can be used for lightly soiledlaundry. The washing time will be reducedaccording to type of fabric and the selectedtemperature.

Start PauseThis button allows you to start or to interruptthe selected programme.

Indicator pilot light (6)

The light Wash illuminates after pressingbutton 5 .The light Door lock indicates if the door canbe opened:• The light is lit: the door cannot be opened.• The light is out: the door can be opened.• The light is flashing: the door is unlocking

and soon can be opened.

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The light End illuminates at the end of thewashing cycle.

First use• Ensure that the electrical and water

connections comply with theinstallation instructions.

• Remove the polystyrene block andany material from the drum.

• Pour 2 litres of water into the mainwash compartment of thedetergent drawer in order toactivate the ECO valve. Then run acotton cycle at the highesttemperature without any laundry inthe machine, to remove anymanufacturing residue from thedrum and tub. Pour 1/2 a measureof detergent into the main washcompartment and start themachine.

Daily useLoad the laundryOpen the door by carefully pulling the doorhandle outwards. Place the laundry in thedrum, one item at a time, shaking them out asmuch as possible. Close the door.

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Measure out thedetergentMeasure out the detergent and thefabric softenerPull out the dispenser drawer until it stops.Measure out the amount of detergentrequired, pour it into the main washcompartment or in the appropriatecompartment if it is required by the selectedprogramme or option (see more details in«Detergent dispenser drawer» ).

If required, pour fabric softener into thecompartment marked (the amount usedmust not exceed the «MAX» mark in thedrawer). Close the drawer gently.

Select the requiredprogramme by turningthe programme selectordialTurn the programme selector dial to therequired programme. The washing machinewill automatically select the maximum spinvalue provided for the programme you havechosen. You can change this value by pressingthe corresponding button. The green pilotlight of the button 5 starts to flash.The selector dial can be turned eitherclockwise or counterclockwise. Turn toposition « Off » to reset programme/Switching the machine off.At the end of the programme theselector dial must be turned toposition «Off» , to switch the machineoff.

Caution! If you turn the programmeselector dial to another programmewhen the machine is working, the redpilot light of button 5 will blink 3 timesto indicate a wrong selection. Themachine will not perform the newselected programme.

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Select the spin speed orRinse Hold option bypressing button 3The relevant light will light up.

When selecting a programme, the lightcorresponding to the maximum speedallowed for that programme will illuminate.

Select the availableoptions by pressingbutton 4Depending on the programme, differentfunctions can be combined. These must beselected after choosing the desiredprogramme and before starting theprogramme.When these buttons are pressed, thecorresponding pilot lights illuminate. Whenthey are pressed again, the pilot lights go out.If an incorrect option is selected, theintegrated red pilot light of the button 5flashes for 3 times.

For the compatibility among thewashing programmes and the optionssee chapter «Washing Programmes».

Start the programme bypressing button 5To start the selected programme, press thebutton 5 , the corresponding green pilot lightstops blinking. The pilot light Wash andDoor lock illuminate. The appliance startsoperating and the door is locked.

To interrupt a programme which is running,press the button 5 : the corresponding greenpilot light starts blinking.To restart the programme from the point atwhich it was interrupted, press the button 5again .If an incorrect option is selected, the red pilotlight of the button 5 blinks 3 times.

Altering an option or arunning programmeIt is possible to change some options beforethe programme carries them out.

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Before you make any change, you mustPAUSE the appliance by pressing the button5 .Changing a running programme is possibleonly by resetting it. Turn the programmeselector dial to Off and then to the newprogramme position. Start the newprogramme by pressing the button 5 again.The washing water in the tub will be notemptied out.

Interrupting aprogrammePress the button 5 to interrupt a programmewhich is running, the corresponding greenpilot light starts blinking.Press the button again to restart theprogramme.

Cancelling a programmeTurn the selector dial to Off position to cancela programme which is running. Now you canselect a new programme.

Opening the doorAfter the programme has started the door islocked. If, for any reason, you need to openit, set firstly the machine to PAUSE by pressingthe button 5 . After a few minutes the "Doorlock" light goes off and the door can beopened.If the door remains locked, this means that themachine is already heating or that the waterlevel is too high. In any case, do not try to forcethe door!If you cannot open the door but you need toopen it you have to switch the machine off byturning the selector dial to Off position. Aftera few minutes the door can be opened (payattention to the water level andtemperature!) .

After closing the door, it is necessary to selectthe programme and options again and topress button 5 .

At the end of theprogrammeThe machine stops automatically. The pilotlight of button 5 goes off and after a fewminutes the Door lock pilot light goes off.The light End illuminates. The door can beopened.If a programme or an option that ends withwater left in the tub has been selected, thelight Door lock illuminates and the doorremains locked to indicate that the water mustbe emptied out before opening the door.Follow the below instructions to empty outthe water:1. Turn the programme selector dial to Off .2. Select the draining or spinning

programme.3. Reduce the spin speed if needed, by

pressing the relevant button.4. Press button 5 .At the end of the programme, the door canbe now opened. Turn the programmeselector dial to Off to switch the machine off.Remove the laundry from the drum andcarefully check that the drum is empty. If youdo not intend to carry out another wash, closethe water tap. Leave the door open toprevent the formation of mildew andunpleasant smells.If your laundry is not removed during 10minutes after the programme is finished theenergy saving system is enabled. All optionsand cycle status pilot lights are turned off, onlythe button 5 pilot light is blinking to indicatethat the appliance has to be switched off. Bypressing any button the appliance will comeout from the energy saving status and you

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Helpful hints and tipsSorting out the laundryFollow the wash code symbols on eachgarment label and the manufacturer’s washinginstructions. Sort the laundry as follows:whites, coloureds, synthetics, delicates,woollens.

Before loading thelaundryNever wash whites and coloureds together.Whites may lose their «whiteness» in thewash.New coloured items may run in the first wash;they should therefore be washed separatelythe first time.Make sure that no metal objects areleft in the laundry (e.g. hair clips, safetypins, pins).Button up pillowcases, close zip fasteners,hooks and poppers. Tie any belts or longtapes.Remove persistent stains before washing.Rub particularly soiled areas with a specialdetergent or detergent paste.Treat curtains with special care. Removehooks or tie them up in a bag or net.

Removing stainsStubborn stains may not be removed by justwater and detergent. It is therefore advisableto treat them prior to washing.Blood: treat fresh stains with cold water. Fordried stains, soak overnight in water with aspecial detergent then rub in the soap andwater.

Oil based paint: moisten with benzine stainremover, lay the garment on a soft cloth anddab the stain; treat several times.Dried grease stains: moisten withturpentine, lay the garment on a soft surfaceand dab the stain with your fingertips and acotton cloth.Rust: oxalic acid dissolved in hot water or arust removing product used cold. Be carefulwith rust stains which are not recent since thecellulose structure will already have beendamaged and the fabric tends to hole.Mould stains: treat with bleach, rinse well(whites and fast coloureds only).Grass: soap lightly and treat with bleach(whites and fast coloureds only).Ball point pen and glue: moisten withacetone1), lay the garment on a soft cloth anddab the stain.Lipstick: moisten with acetone as above,then treat stains with methylated spirits. Treatany residual marks with bleach.Red wine: soak in water and detergent, rinseand treat with acetic or citric acid, then rinse.Treat any residual marks with bleach.Ink: depending on the type of ink, moisten thefabric first with acetone1), then with aceticacid; treat any residual marks on white fabricswith bleach and then rinse thoroughly.Tar stains: first treat with stain remover,methylated spirits or benzine, then rub withdetergent paste.

Detergents and additivesGood washing results also depend on thechoice of detergent and use of the correctquantities to avoid waste and protect theenvironment.

1) do not use acetone on artificial silk

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Although biodegradable, detergents containsubstances which, in large quantities, canupset the delicate balance of nature.The choice of detergent will depend on thetype of fabric (delicates, woollens, cottons,etc.), the colour, washing temperature anddegree of soiling.All commonly available washing machinedetergents may be used in this appliance:• powder detergents for all types of fabric• powder detergents for delicate fabrics

(60°C max) and woollens• liquid detergents, preferably for low

temperature wash programmes (60°Cmax) for all types of fabric, or special forwoollens only.

The detergent and any additives must beplaced in the appropriate compartments ofthe dispenser drawer before starting the washprogramme.If using liquid detergents, a programmewithout prewash must be selected.Your appliance incorporates a recirculationsystem which allows an optimal use of theconcentrated detergent.Follow the product manufacturer’srecommendations on quantities to use and donot exceed the «MAX» mark in thedetergent dispenser drawer .

Quantity of detergent tobe usedThe type and quantity of detergent willdepend on the type of fabric, load size, degreeof soiling and hardness of the water used.Follow the product manufacturers’instructions on quantities to use.Use less detergent if:• you are washing a small load• the laundry is lightly soiled• large amounts of foam form during washing.

Degrees of waterhardnessWater hardness is classified in so-called“degrees” of hardness. Information onhardness of the water in your area can beobtained from the relevant water supplycompany, or from your local authority. If thewater hardness degree is medium or high wesuggest you to add a water softener followingalways the manufacturer’s instructions. Whenthe degree of hardness is soft, readjust thequantity of the detergent.

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Washing ProgrammesProgramme - Maximum and MinimumTemperature - Cycle Description - MaximumSpin Speed - Maximum Fabrics Load - Type ofLaundry

OptionsDetergent

Compartment

COTTONS90° - 60°Main wash - RinsesMaximum spin speed at 1200 rpmMax. load 5,5 kg - Reduced load 2,5 kgWhite cotton (heavily or normally soiled items).

SPIN REDUCTIONRINSE HOLD

PREWASHQUICK 1)

2)

COTTONS ECO60°Main wash - RinsesMaximum spin speed at 1200 rpmMax. load 5,5 kgWhite or fast colour cotton (normally or slightlysoiled items). This programme can be selected for slightly or normallysoiled cotton items. The temperature will decrease andthe washing time will be extended. This allows to obtaina good washing efficiency by saving energy.

SPIN REDUCTIONRINSE HOLD

PREWASH

2)

COTTONS60° - 40° - 30°Main wash - RinsesMaximum spin speed at 1200 rpmMax. load 5,5 kg - Reduced load 2,5 kgWhite and coloured cotton (normally soiled items).

SPIN REDUCTIONRINSE HOLD

PREWASHQUICK1)

2)

SYNTHETICS60° - 40°Main wash - RinsesMaximum spin speed at 600 rpmMax. load 3 kg - Reduced load 1,5 kgSynthetic or mixed fabrics: underwear, colouredgarments, non-shrink shirts, blouses.

RINSE HOLDPREWASHQUICK 1)

2)

DELICATES40° - 30°Main wash - RinsesMaximum spin speed 600 rpmMax. load kg 3 - Reduced load kg 1,5Delicate fabrics: acrylics, viscose, polyester.

RINSE HOLDPREWASHQUICK 1)

2)

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Programme - Maximum and MinimumTemperature - Cycle Description - MaximumSpin Speed - Maximum Fabrics Load - Type ofLaundry

OptionsDetergent

Compartment

WOOL40°- 30°Main wash - RinsesMaximum spin speed at 600 rpmMax. load 2 kgWashing programme for machine washable wool as wellas for hand washable woollens and delicate fabrics.Note : A single or bulky item may cause imbalance. Ifthe appliance doesn’t perform the final spin phase, addmore items, redistribute the load manually and thenselect the spinning programme.

RINSE HOLD

RINSERinsesMaximum spin speed at 1200 rpmMax. load 5,5 kgWith this programme it is possible to rinse and spincotton garments which have been washed by hand. Themachine performs 3 rinses, followed by a final long spin.The spin speed can be reduced.

SPIN REDUCTIONRINSE HOLD

DRAINDraining of waterMax. load 5,5 kgFor emptying out the water of the last rinse inprogrammes with the Rinse Hold option selected.

SPINDrain and long spinMaximum spin speed at 1200 rpmMax. load 5,5 kgSeparate spin for hand washed cotton garments andafter programmes with the Rinse Hold option selected.You can choose the spin speed by pressing the relevantbutton to adapt it to the fabrics to be spun.

SPIN REDUCTION

OFFFor cancelling the programme which is running or to switch the machine off .

1) If you select the Quick option by pressing button 4 , we recommend that you reduce the maximum load as indicated.Full loading is possible however with somewhat reduced cleaning results.

2) If using liquid detergents, a programme without PREWASH must be selected.

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Technical dataDimensions Width

HeightDepthDepth (Overall dimensions)

60 cm85 cm60 cm63 cm

Electrical connectionVoltage - Overall power - Fuse

Information on the electrical connection is given on the rating plate,on the inner edge of the appliance door.

Water supply pressure MinimumMaximum

0,05 MPa0,8 MPa

Maximum Load Cotton 5,5 kg

Spin Speed Maximum 1200 rpm

Consumption valuesProgramme Energy

consumption(KWh)

Water consumption(litres)

Programmeduration (Minutes)

White Cottons 90° 1,9 58 130

Cottons 60° 1.2 54 120

Cotton ECO 60° 1) 0,93 42 135

Cottons 40° 0.6 54 115

Synthetics 40° 0.5 50 80

Delicates 40° 0.55 50 65

Wool/ Handwash 30° 0.25 53 55

1) «Cottons Eco» at 60°C with a load of 5,5 kg is the reference programme for the data entered in the energy label,in compliance with EEC 92/75 standards.

The consumption data shown on thischart is to be considered purelyindicative, as it may vary depending onthe quantity and type of laundry, on theinlet water temperature and on theambient temperature.

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Care and cleaningWarning! You must DISCONNECTthe appliance from the electricitysupply, before you can carry out anycleaning or maintenance work.

DescalingThe water we use normally contains lime. It isa good idea to periodically use a watersoftening powder in the machine. Do thisseparately from any laundry washing, andaccording to the softening powdermanufacturer's instructions. This will help toprevent the formation of lime deposits.

After each washLeave the door open for a while. This helps toprevent mould and stagnant smells forminginside the appliance. Keeping the door openafter a wash will also help to preserve the doorseal.

Maintenance washWith the use of low temperature washes it ispossible to get a build up of residues inside thedrum.We recommend that a maintenance wash beperformed on a regular basis.To run a maintenance wash:• The drum should be empty of laundry.• Select the hottest cotton wash programme.• Use a normal measure of detergent, must

be a powder with biological properties.

External cleaningClean the exterior cabinet of the appliancewith soap and water only, and then drythoroughly.

Cleaning the dispenserdrawerThe washing powder and additive dispenserdrawer should be cleaned regularly.Remove the drawer by pressing the catchdownwards and by pulling it out. Flush it outunder a tap, to remove any traces ofaccumulated powder.

To aid cleaning, the top part of the additivecompartment should be removed.

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Cleaning the drawerrecessHaving removed the drawer, use a small brushto clean the recess, ensuring that all washingpowder residue is removed from the upperand lower part of the recess.

Replace the drawer and run the rinseprogramme without any clothes in the drum.

Cleaning the pumpThe pump should be inspected if:• the machine does not empty and/or spin;

• the machine makes an unusual noise duringdraining due to objects such as safety pins,coins etc. blocking the pump.

Proceed as follows:• disconnect the appliance;• if necessary wait until the water has cooled

down.• Open the pump door.

• Place a container close to the pump tocollect any spillage.

• Pull out the emergency emptying hose,place it in the container and remove its cap.

• When no more water comes out, unscrewthe pump cover and remove it. Alwayskeep a rag nearby to dry up spillage of waterwhen removing the cover.

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• Remove any objects from the pumpimpeller by rotating it.

• Put the cap back on the emergencyemptying hose and place it back in its seat.

• Screw the pump cover fully in.• Close the pump door.

Caution! When the appliance is in useand depending on the programmeselected there can be hot water in thepump.Never remove the pump cover duringa wash cycle, always wait until theappliance has finished the cycle, and isempty. When replacing the cover,ensure it is securely re-tightened so asto stop leaks and young children beingable to remove it.

Cleaning the water inletfilters

Warning! If the appliance doesn't fillor it is taking longer to fill with water,check if the water inlet filters areblocked.

1. Turn off the water tap.2. Unscrew the water inlet hose.3. Clean the filter using a hard bristle brush.

4. Screw the hose back onto the tap.5. Unscrew the hose from the machine.

Keep a rug nearby because some watermay flow.

6. Clean the filter in the valve with a stiffbrush or with the piece of cloth.

7. Screw the hose back to the machine andmake sure the connection is tight.

8. Turn on the water tap.

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Frost precautionIf the machine is exposed to temperaturesbelow 0°C, certain precautions should betaken.• Turn off the water tap.• Unscrew the inlet hose.• Place the end of the emergency emptying

hose and that of the inlet hose in a bowlplaced on the floor and let water drain out.

• Screw the water inlet hose back on andreposition the emergency emptying hoseafter having put the cap on again.

• When you intend to start the machine upagain, make sure that the roomtemperature is above 0°C.

Emergency emptying outIf the water is not discharged, proceed asfollows to empty out the machine:• pull out the plug from the power socket;• close the water tap;• if necessary, wait until the water has cooled

down;• open the pump door;• place a bowl on the floor and place the end

of the emergency emptying hose into thebowl. Remove its cap. The water shoulddrain into the bowl. When the bowl is full,put the cap back on the hose. Empty thebowl. Repeat the procedure until waterstops flowing out;

• clean the pump if necessary as previouslydescribed;

• replace the emergency emptying hose in itsseat after having plugged it;

• screw the pump cover again and close thedoor.

Important! Every time you drain the waterthrough the emergency emptying hose youmust pour 2 litres of water into the main washcompartment of the detergent drawer andthen run the drain programme. This will avoidwasting detergent on the next washprogramme.

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InstallationUnpackingAll transit bolts and packing must be removedbefore using the appliance.You are advised to keep all transit devices sothat they can be refitted if the machine everhas to be transported again.1. After removing all the packaging, carefully

lay machine on it’s back to remove thepolystyrene base from the bottom.

2. Remove the power supply cable and thedraining and inlet hose from the hoseholders on the rear of the appliance.

3. Unscrew the three bolts.

4. Slide out the relevant plastic spacers.

5. Open the porthole and remove thepolystyrene block fitted on the door seal.

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6. Fill the smaller upper hole and the twolarge ones with the corresponding plasticplug caps supplied in the bag containingthe instruction booklet.

Positioning and levellingInstall the machine on a flat hard floor. Makesure that air circulation around the machine isnot impeded by carpets, rugs etc. Check thatthe machine does not touch the wall or otherkitchen units.

Caution! Never place cardboard,wood or similar materials under themachine to compensate for anyunevenness in the floor.

If the floor is carpeted or covered withcrumbly or soft material, insert a rigid supportbase under the feet to prevent noise, vibrationor displacement. The base should protrude afew centimetres beyond the edges of themachine.

Warning! The machine should NOTbe placed on deep pile carpeting.

Level the washing machine by raising orlowering the feet. The feet may be tight toadjust as they incorporate a self locking nut,but the machine MUST be level and stable. Ifnecessary, check the setting with a spirit level.Any necessary adjustment can be made witha spanner. Accurate levelling preventsvibration, noise and displacement of themachine during operation.

Some vibration is inevitable, especially ifmounted on a wooden floor. Sprung woodenfloors are particularly susceptible to vibration.For advice, consult a builder. If possible,always place the machine on a solid floor.

Plumbing inYour new washing machine has been designedto be permanently plumbed in to your home’swater supply and drainage system. However,if this is not possible, it may be connected toa suitable existing tap with the drain hosedischarging into a sink.The appliance has an inlet hose, with female3/4” BSP thread connector. If this connectionis not compatible with the plumbing of theexisting installation, a variety of connectorsare available from good hardware stores andplumbers merchants to suit most domesticplumbing. Any alteration to your existingplumbing must be carried out by a competentperson, or qualified plumber.

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Water inlet

Warning! This appliance must beconnected to a cold watersupply.

The inlet hose is screwed to the back of theappliance.1. Set the hose correctly by loosening the

ring nut. After positioning the inlet hose,be sure to tighten the ring nut again toprevent leaks. Always use the hosesupplied with the appliance.

Important! Do not place the inlet hosedownwards. Angle the hose to the leftor right depending on the position ofyour water tap as indicated in thepicture.

35° 45°

2. Connect the water inlet hose suppliedwith the machine to a tap with a 3/4"thread. Installation should comply withlocal water authority and buildingregulations’ requirements.

The inlet hose must not be lengthened. If it istoo short and you do not wish to move thetap, you will have to purchase a new, longerhose specially designed for this type of use.

Warning! Installation shouldcomply with local waterauthority and buildingregulations’ requirements.The appliance must beconnected to a cold watersupply.A minimum water pressure of 0.05MPa (0.5 bar) is required for safeoperation of the appliance.If you cannot make the cold waterconnection direct from the risingmains, you may be able to operate theappliance from your cold waterstorage system.There should be a minimum verticaldistance of 5.02 m (16.5 ft) betweenthe appliance’s inlet and the bottom ofthe water storage tank.

Water drainageThis appliance is designed to be permanentlyplumbed into your home's drainage systemusing one of the following methods.1. Into a drainage standpipe

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Firstly form a hook in the end of the drain hoseusing the “U” piece” supplied.

1

Place the drain hose into your standpipe,which should have an internal diameter ofapproximately 38 mm thus ensuring there isan air break between the drain hose andstandpipe.

38 mm (½”)

30 c

m (

12”)

When discharging into a standpipe ensure thatthe top of the standpipe is no more than 90cm (35.4'') and no less than 60 cm (23.6'')above floor level.

3 pin

Min

. 60

cm (

23.6

”)

Min

. 90

cm (

35.4

”)

The drain hose may be extended to amaximum of 4 metres. An additional drainhose and joining piece is available from your

local Service Force Centre. The joining piecemust have an internal diameter of 18 mm.If your drain hose looks like this (see below)you do not require the “U” piece”. Just pushthe hose firmly in to the standpipe.

2. Onto a sink outlet spigot.If the outlet spigot has not been used before,remove any blanking plug that may be in place.

Push the drain hose onto the spigot andsecure with a clip, ensure a loop is formed inthe drain hose (see diagram) to prevent wastefrom the sink entering the appliance.If you intend to drain the hose from themachine into a sink, make sure that the sink isempty and the plug hole is not blocked.Use the plastic “U - Piece” supplied.

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Important! Before connecting up themachine to new pipework or to pipework thathas not been used for some time, run off areasonable amount of water to flush out anydebris that may have collected in the pipes.

Special conditionsIf the floor is carpeted or covered withcrumbly or soft material, insert a rigid supportbase under the feet to prevent noise, vibration

or displacement. The base should protrude afew centimetres beyond the edges of theappliance.

Warning! The appliance shouldNOT be placed on deep pile carpeting.Note!Please ensure that when the applianceis installed it is easily accessible for theengineer in the event of a breakdown.

In the interest of theenvironmentThe appliance should be connected to theFOUL drainage system, the water will then betaken to a sewage works for treatment beforebeing discharged safely into a river.It is essential that these appliances are notconnected to the surface water drainagesystem as this water is discharged directly intoa river or stream and may cause pollution.If you require any further advice pleasecontact your local water authority.

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SHOWER

BATH BIDET

WASHINGMACHINE DISHWASHER

RAINWATER‘RUN-OFF’

SURFACE WATERDRAINS & SEWERS

UNTREATEDDISCHARGE

RIVER RIVER

FOUL DRAIN

FOUL SEWERS

SEWAGETREATMENT

WORKS

TREATEDDISCHRGE

SINK TOILET

Electrical connectionAny electrical work required to install thisappliance should be carried out by a qualifiedelectrician or competent person.

Warning! THIS APPLIANCEMUST BE EARTHED.The manufacturer declines anyliability should this safetymeasure not be observed.Before switching on, make sure theelectricity supply voltage is the same asthat indicated on the appliance’s ratingplate.

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Important! Information on theelectrical connection is given on therating plate on the inner edge of theappliance door.

The appliance is supplied with a 13 amp plugfitted.In the event of having to change the fuse in theplug supplied, a 13 amp ASTA approved(BS1363/A) fuse must be used.Should the plug need to be replaced for anyreason, proceed as described below.The wires in the mains lead are coloured inaccordance with the following code:1 Green and Yellow - Earth2 Brown- Live3 Cord Clamp4 Blue- Neutral

1

2

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The wire coloured green and yellow must beconnected to the terminal marked with theletter «E» or by the earth symbol orcoloured green and yellow.

The wire coloured blue must be connected tothe terminal «N» or coloured black.The wire coloured brown must be connectedto the terminal marked «L» or coloured red.Upon completion there must be no cut, orstray strands of wire present and the cordclamp must be secure over the outer sheath.

Warning! A cut off plug insertedinto a 13 amp socket is a serioussafety (shock) hazard.Ensure that the cut off plug isdisposed of safely. Should theappliance power supply cableneed to be replaced, this must becarried out by our Service ForceCentre.The appliance should not beconnected to the electricalsupply by means of an extensioncable.

Note!When the appliance is installed the powersupply cable must be accessible.Permanent connectionin the case of permanent connection it isnecessary that you install a double pole switchbetween the appliance and the electricitysupply (mains), with a minimum gap of 3 mmbetween the switch contacts and of a typesuitable for the required load in compliancewith the current electrical regulations.The switch must not break the yellow andgreen earth cable at any point.

What to do if…Certain problems are due to lack of simplemaintenance or oversights, which can besolved easily without calling out an engineer.

Before contacting your local Service Centre,please carry out the checks listed below.

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Important! if you call out an engineer to afault listed below, or to repair a fault causedby incorrect use or installation, a charge willbe made even if the appliance is underguarantee.

During machine operation it is possible thatthe red pilot light of button 5 blinks to indicatethat the machine is not working.

Once the problem has been eliminated, pressthe button 5 to restart the programme. If afterall checks, the problem persists, contact yourlocal Service Centre.

Problem Possible cause/Solution

The washing machine doesnot start:

The door has not been closed (the button 5 red light blinks).

• Close the door firmly.The plug is not properly inserted in the power socket.

• Insert the plug into the power socket.There is no power at the socket.• Please check your domestic electrical installation.The main fuse or the fuse in a plug has blown.• Replace the fuse.The programme selector dial is not correctly positioned and thebutton 5 has not been pressed.• Please turn the selector dial and press the button 5 again.

The machine does not fill:

The water tap is closed (the button 5 red light blinks).

• Open the water tap.The inlet hose is squashed or kinked (the button 5 red light blinks).• Check the inlet hose connection.The filter in the inlet hose or the inlet valve filter is blocked. (thebutton 5 red light blinks).• Clean the water inlet filters. (See "Cleaning the water inlet filters"

for more details).The door is not properly closed (the button 5 red light blinks).• Close the door firmly.

The machine does notempty and/or does notspin:

The drain hose is squashed or kinked (the button 5 red light blinks).

• Check the drain hose connection.The drain filter is clogged (the button 5 red light blinks).

• Clean the drain filter.An option or a programme that ends with the water still in the tubor a that eliminates all the spinning phases has been selected.• Select the draining or spinning programme.The laundry is not evenly distributed in the drum.• Redistribute the laundry.

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Problem Possible cause/Solution

The machine fills thanempties out immediately:

The end of drain hose is too low.The end of drain hose is submerged in water.There is no vent in the end of drain hose.• Refer to relevant paragraph in "Water drainage" section.

There is water on the floor:

Too much detergent or unsuitable detergent (creates too muchfoam) has been used.• Reduce the detergent quantity or use another one.Check whether there are any leaks from one of the inlet hose fittings.It is not always easy to see this as the water runs down the hose;check to see if it is damp.• Check the water inlet hose connection.The drain or inlet hose is damaged.• Replace it with a new one.The cap on the emergency emptying hose has not been replaced orthe filter has not been properly screwed in after cleaning action.

• Refit the cap on the emergency emptying hose or screw the filterfully in.

Unsatisfactory washingresults:

Too little detergent or unsuitable detergent has been used.• Increase the detergent quantity or use another one.Stubborn stains have not been treated prior to washing.

• Use commercial products to treat the stubborn stains.The correct temperature was not selected.• Check if you have selected the correct temperature.Excessive laundry load.• Reduce the laundry load.

The door will not open:

The programme is still running.• Wait the end of washing cycle.The door lock has not been released. (Door lock pilot light is on)

• Wait a few minutes before opening the door.There is water in the drum.• Select drain or spin programme to empty out the water.

The machine vibrates / Themachine is noisy:

The transit bolts and packing have not been removed.• Check the correct installation of the appliance.The support feet have not been adjusted

• Check the correct levelling of the appliance.The laundry is not evenly distributed in the drum.• Redistribute the laundry.Maybe there is very little laundry in the drum.• Load more laundry.

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Problem Possible cause/Solution

Spinning starts late or themachine does not spin:

The electronic unbalance detection device has cut in because thelaundry is not evenly distributed in the drum. The laundry isredistributed by reverse rotation of the drum. This may happenseveral times before the unbalance disappears and normal spinningcan resume. If, after 10 minutes, the laundry is still not evenlydistributed in the drum, the machine will not spin. In this case,redistribute the load manually and select the spin programme.• Redistribute the laundry.The load is too small.

• Add more items, redistribute the load manually and then selectthe spinning programme.

The machine makes anunusual noise:

The machine is fitted with a type of motor which makes an unusualnoise compared with other traditional motors. This new motorensures a softer start and more even distribution of the laundry inthe drum when spinning, as well as increased stability of the machine.

No water is visible in thedrum:

Machines based on modern technology operate very economicallyusing very little water without affecting performance.

Repairs - After Sales ServiceRepairs - After SalesServiceYour appliance comes with a three yearwarranty.If it is not working correctly; consult the faultfinding guides within this instruction book("What to do if ..."). If a fault occurs which youcan not resolve through following the adviceand information contained within thisinstruction manual, the next step is to contactour extended warranty administrators on:

0844 871 7771They will give you details for your local Serviceengineer. Before calling out an engineer,please ensure you have read the details underthe heading “What to do if...”.

When you contact the local service engineeryou will need to give the following details:1. Your name, address and post code2. Your telephone number3. Clear and concise details of fault4. The purchase date as found on your

receipt5. The model number, product number and

serial number of the appliance (found onthe rating plate - see picture)

Mod. ... ... ...Prod. No. ... ... ... Ser. No. ... ... ...

Mod

. ...

... ..

.

Prod

. No.

... .

.. ..

Ser

. No.

... .

.. ...

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So that you always have these numbers athand, we recommend you to make a note ofthem here:• Mod.......................................

• P.N.C.....................................

• S.N.........................................

Please retain your purchase receipt safely forthe service engineer to verify the purchasedetails.

Important! If you call out an engineer to afault listed above, or to repair a fault causedby incorrect use or installation, a charge willbe made even if the appliance is underguarantee.

Spare partsAlways insist on genuine spare parts.An authorised service engineer should servicethis product, and only genuine spare partsshould be used. Under no circumstancesshould you attempt to repair the machineyourself. Repairs carried out by inexperiencedpersons may cause injury or seriousmalfunctioning. Contact your local John LewisBranch.

Environment concernsThe symbol on the product or on itspackaging indicates that this product may notbe treated as household waste. Instead itshould be taken to the appropriate collectionpoint for the recycling of electrical andelectronic equipment. By ensuring thisproduct is disposed of correctly, you will helpprevent potential negative consequences forthe environment and human health, whichcould otherwise be caused by inappropriatewaste handling of this product. For moredetailed information about recycling of thisproduct, please contact your local council,your household waste disposal service or theshop where you purchased the product.

Packaging materialsThe materials marked with the symbol arerecyclable.>PE<=polyethylene>PS<=polystyrene

>PP<=polypropyleneThis means that they can be recycled bydisposing of them properly in appropriatecollection containers.

Ecological hintsTo save water, energy and to help protect theenvironment, we recommend that you followthese tips:• Normally soiled laundry may be washed

without prewashing in order to savedetergent, water and time (theenvironment is protected too!).

• The machine works more economically if itis fully loaded.

• With adequate pre-treatment, stains andlimited soiling can be removed; the laundrycan then be washed at a lowertemperature.

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• Measure out detergent according to thewater hardness, the degree of soiling andthe quantity of laundry being washed.

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John Lewis Partnership171 Victoria StreetLondon SW1E 5NNwww. johnlewis.com

192994591-00-302009