joanna lord: habits of high growth companies and other unicorn adventures - seattle interactive 2015

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Habits of High Growth Companies …and other Unicorn adventures @joannalord Marketer, blogger, builder of beautiful brands

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Page 1: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

Habits of High Growth Companies…and other Unicorn adventures

@joannalord Marketer, blogger, builder of beautiful brands

Page 2: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

we’ve become obsessed with growth

Page 3: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

chasing something pretty magical

Page 4: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

meh. magic.

Page 5: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

Sources http://bit.ly/1jnwpig & http://tcrn.ch/1l6CUXn

There are 1,350,000 technology startups.

Page 6: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

Guess how many of those are unicorns?

Sources http://bit.ly/1jnwpig & http://tcrn.ch/1l6CUXn

There are 1,350,000 technology startups.

Page 7: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

Guess how many of those are unicorns?

Sources http://bit.ly/1jnwpig & http://tcrn.ch/1l6CUXn

142

There are 1,350,000 technology startups.

Page 8: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

Anatomy of a Unicorn

Source: http://tcrn.ch/1l6CUXn

Average # of years before a liquidity event

7

34Average age at

founding

SFTop city. NYC & LA are 2nd and 3rd.

3# of women founders

behind unicorns

2007Best year to start a

unicorn (27%).

4Number of unicorns

< 3 years old

8 of Top 10Are consumer companies,

(72% of overall list)

of co-founders have history together

85%

Page 9: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

Not all 142 are created equal:

Source: http://tcrn.ch/1l6CUXn

Paper unicorns: Privately held companies valued north of $1B 61% of unicorns are paper (Up 200% YoY)

Super unicorns: Company valued north of $100 billion Facebook is the only one, born prior to 2005. There has been no new SU since 2005.

Decacorns: Companies valued north of $10 billion There are now 9 decacorns (Up 300% YoY). 5 of 9 are mobile.

Unicorns: Companies valued north of $1B There are 142 unicorns (Up 115% YoY)

Page 10: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

unicorpses, unicorn hunting, oh my!

Page 11: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

“As we enter the next phase of the Age of Unicorns, many highly valued companies will struggle to live up to their valuations, meeting harsh scrutiny

from the press, regulators, and future public market investors. Becoming a unicorn, it turns out, was the easy part.”

@eringriffith, fortune.com

Page 12: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

$10 billion Dropbox is increasingly looking like a “feature," not a service

$9 billion Theranos is battling a wave of questions about its technology

$1 billion Evernote has experienced executive turnover as it prepares to go public

Page 13: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

lets talk about something a little more relevant

Page 14: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

Over 100,000,000 startups open every year.

Page 15: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

Over 100,000,000 startups open every year.

Guess how many succeed?

Page 16: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

Over 100,000,000 starts open every year.

Guess how many succeed?

1 out of 10

Page 17: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

f&ck.** the & is a u. it spells fuck.

Page 18: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

we should care about growth because we all want to be successful

Page 19: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

and growth is harder than it used to be.

Page 20: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

because so much has changed.

Page 21: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

1

: marketing

evolution: ownership

Page 22: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

1

: marketing

: product & marketingevolution: ownership

Page 23: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

1

: marketing

: product & marketing

: product & marketing & engineering & data

evolution: ownership

Page 24: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

PRODUCT MARKETING

ENGINEERING DATA

GROWTH

Page 25: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

demands new organizational structure

Page 26: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

Example: LinkedIn Growth Team

SEO

Onboarding

Network Growth

Comms

PYMK, Virality, Connections

Engagement through email/push, Resurrection

SEO, Conversionoptimization, Public profile

Onboarding, Activation, Intent discovery

Page 27: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

2

: creative

evolution: skills

Page 28: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

2

: creative

: creative & analyticalevolution: skills

Page 29: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

2

: creative

: creative & analytical

: creative & analytical & intuition & technical

evolution: skills

Page 30: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

demands new hires & investment

Page 31: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

skills that fuel growth : t-shaped

Page 32: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

skills that fuel growth : t-shaped hires

Technical : Analytical : Creative : Product : Design Theory : Paid : Inbound : CRO : Content : Statistics: Modeling : Database/SQL : Psychology

Page 33: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

4

: hacks

evolution: platforms

Page 34: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

4

: hacks

: toolsevolution: platforms

Page 35: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

4

: hacks

: tools

: platforms

evolution: platforms

Page 36: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

demands curiosity & accelerated adoption

Page 37: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

demands new processes

tl;dr: Growth

advantages are shorter

lived.

EVOLUTION OF PLATFORMS

Page 38: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

what do you need for growth to happen?

Page 39: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

Pillars of a High Growth Company

Product Team Community X Factor

Page 40: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

but how can we get it?

there are patterns.

Page 41: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

but how can we get it?

there are patterns.

Page 42: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

build breakthrough value propositions

Page 43: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

Here's a common way startups die. They make something moderately appealing and have decent

initial growth. They raise their first round fairly easily because the founders seem smart and the idea sounds plausible. But because

the product is only moderately appealing, growth is ok but not great. The founders convince themselves that hiring a bunch of

people is the way to boost growth. Their investors agree. But (because the product is only moderately appealing) the growth never comes. Now they're rapidly running out of runway. They hope further investment will save them. But because they have

high expenses and slow growth, they're now unappealing to investors. They're unable to raise more, and the company dies.

- Paul Graham

Page 44: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015
Page 45: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015
Page 46: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

create a rally point worthy of their time

Page 47: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

simplify, grow, everyday

give people the power to share

make the world your home

be less busy

simplify, grow, everyday

give people the power to share

make the world your home

be less busy

Page 48: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

why do you wake up every morning?

the world wants more of that.

simplify, grow, everyday

give people the power to share

make the world your home

be less busy

Page 49: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

why do you wake up every morning?

the world wants more of that.

simplify, grow, everyday

give people the power to share

make the world your home

be less busy

Page 50: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015
Page 51: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

focus on more than acquisition

Page 52: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

Three ways to grow your company.

Acquisition Monetization Retention

Page 53: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

Looked at 10,432 blog posts on growth.

Page 54: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

snappity snap.

75%No wonder we’re so damn crazy about

acquisition.

Page 55: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

acquisition isn’t the most effective channel for growth

Page 56: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

if we improve each lever the same, which lever causes the most growth?

Page 57: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

whoa.

Page 58: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

improving retention and monetization as 2 to 4X the growth impact of focusing on acquisition

Page 59: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

participate fully in the ecosystem

Page 60: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

4.

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4.

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4.

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4.

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4.

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4.

Page 66: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

invest in unscalable moments of delight

Page 67: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

@scottedwards, Director of Growth at Simple

Page 68: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

@scottedwards, Director of Growth at Simple

Page 69: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

@scottedwards, Director of Growth at Simple

Page 70: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

@scottedwards, Director of Growth at Simple

Page 71: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

@scottedwards, Director of Growth at Simple

Page 72: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

simply put growth is:

creating value

getting in front of as many people

as possible

as often as possible

& &

Page 73: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

there are just a lot of distractions

Page 74: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

don’t obsess over tactics other people say worked

Page 75: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

don’t go looking for that one silver bullet

Page 76: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

don’t forget revenue > growth

Page 77: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

don’t abandon what got you here

Page 78: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

we have a responsibility to grow our companies the right way.

Page 79: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

product that offers value to this world. built by empowered teams. with and for communities. in authentic, innovative ways.

Page 80: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

product that offers value to this world. built by empowered teams. with and for communities. in authentic, innovative ways.

Page 81: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

product that offers value to this world. built by empowered teams. with and for communities. in authentic, innovative ways.

Page 82: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

product that offers value to this world. built by empowered teams. with and for communities. in authentic, innovative ways.

Page 83: Joanna Lord: Habits of High Growth Companies and Other Unicorn Adventures - Seattle Interactive 2015

Thank You!@joannalord

Marketer, blogger, builder of beautiful brands