JOB PROFILE AND PROCEDURES

CASE MANAGER

Letitia Baba, psychologistExecutive director, RF

“Speranta”

• a specialist, part of the multidisciplinary team, who

• coordinates the team that works with the child,

• develops and maintains the partnership with the family,

• develops and maintains the partnership with other organizations and institutions involved in social and educational inclusion.

What is a case manager (CM)?

2

• any member of the team may be designated the CM

• the department coordinator names the CM amongst the team members that work with a particular child

How does one become a CM?

3

PLANS

ORGANIZES

PARTICIPATES

COLLABORATES

What does a CM do?4

• plans the services schedule, based on the assessment results provided by the psychologist and the medical doctor

• communicates the plan to the family and makes the necessary adjustments

• plans and attends the team meetings with the parents, in one month time after the child enters the services, so that the therapeutic goals are set

• intermediates the meetings between the counselor and the family

What does a CM do?5

• calls a team meeting any time there’s something to discuss

• intermediates the partnership with the teacher(s), plans and attends the meetings

• makes the appointments to the psychologist and medical doctor once a year, for re-assessment

• plans and attends the team meetings with the parents, in one month time after the child enters the services, so that the therapeutic goals are set

What does a CM do?6

• attends the weekly department meetings

• collaborates with the department coordinator and the team

• communicates to the department coordinator and to the child’s team any change, news or update regarding the child and his/her family

• operates changes regarding the schedule or therapeutic set (under the consent of the department coordinator)

What does a CM do?7

• coordinates the elaboration and development of the individualized educational plan

• maintains the professional partnership with the Intern Evaluation Commission and the County Complex Expertise Commission

• prepares and organizes the documentation comprised in the child’s file

What does a CM do?8

• the child’s file consists of:• Documents of the CM (therapeutic scheme, minutes of all

the meetings, other notes)• Psychologist’s documents• Medical documents• Social worker’s documents• The Individualized Educational Plan• Each team member’s documents (assessment,

attendance, reports, intervention plans, other notes)• Parental counselor’s documents

What does a CM do?9