JOB SATISFACTION

Group G

Sumon Md. Shamim Ahmed 11-18509-1

Tabassum Samia 11-18-1 Hasan Md. Mahdi 11-18232-

1 Annur Umme 11-18337-1

JOB SATISFACTION

Job satisfaction is defined as “the extent to which people like (satisfaction) or dislike

(dissatisfaction) their jobs.”

Job satisfaction is an emotional response to a job situation. As such it cannot be seen,

it can only be inferred..

Measuring Job

Satisfaction Single global rating Summation score

Job Satisfaction

Dimension of Job Satisfaction

Dimension Examples

Empowerment *Involvement in decisions, information from management.

Job fulfillment *Sense of personal accomplishment , good skills and abilities.

Payment *Pay relative to others, pay for type of job.

Work group *Quality of work done by group, co-operation among people.

Security *Good job security, good total benefits programs.

Work facilitation *Company efforts to make competitive changes, conditions for employees to be productive.

Building Job Satisfaction

Self-Awareness

The first step in the search for job satisfaction is to know yourself. If you're to be happy and successful, you need to understand your strengths and weaknesses.

Challenge

Even if the job itself is not all that challenging, you can make it challenging. Some great ideas here include: Set performance standards for yourself Ask for new responsibilities Teach others your skills Commit to professional development Start or take on a project that uses skills you

would like to use, or want to improve.

Variety

Closely related to the need for challenge is the need to minimize boredom. Boredom is a common culprit when it comes to job dissatisfaction. Some common methods to alleviate boredom at work include:

Cross train and learn new skills. Ask to be moved to a new assignment or

department requiring the same skills. Ask to work a different shift.

Positive Attitude

Attitude plays a huge role in how you perceive your job and your life in general. If you are depressed, angry or frustrated, you're much less likely to be satisfied with anything.

Know Your Options

Keep a list of your accomplishments. Update your resume on a regular basis. Keep up to date on employment trends. Research other jobs that interest you.

Maintain a Balanced Lifestyle

You need to keep your life and work in balance. When you focus too much on one at the expense of the other you risk putting your whole system in distress. When work takes over your life, it is easy to resent it and lose your sense of perspective: Suddenly everything about your life is clouded with negativity.

Productivity, Absenteeism& Turnover

Productivity Productivity is a measure of the efficiency

of production. Productivity is a ratio of what is produced

to what is required to produce it.Absenteeism Absenteeism is a habitual pattern of

absence from a duty or obligation It has been viewed as an indicator of poor

individual performance

Productivity, Absenteeism& Turnover (Cont.)

Turnover The ratio of the number of workers that

had to be replaced in a given time period to the average number of workers

High turnover may be harmful to a company's productivity

Job Satisfaction

EmployeeSatisfaction

EmployeeDissatisfacti

on

ProductivityDecreases

Increase Productivity

Less Turnover

TurnoverIncreases

Less Absenteeism

Absenteeism

Increases

Job Satisfaction Satisfaction and Productivity

Satisfied workers are more productive AND more productive workers are more satisfied!

Worker productivity is higher in organizations with more satisfied workers.

Satisfaction and Absenteeism Satisfied employees have fewer avoidable

absences. Satisfaction and Turnover

Satisfied employees are less likely to quit. Organizations take actions to retain high

performers and to weed out lower performers.

Impact Of Job Satisfaction

Quality, Service &

Value

Customer Satisfactio

n

Productivity & Growth

Employee Satisfaction

Categories of Satisfaction Personal - enjoyment, sense of

well being,happy, likes work, proud of organization, etc.

Interpersonal - respect, fairness, honesty,

healthy communications, cooperation, friendly

Environmental - safe, clean, accessible,

pleasing to senses Procedural - meaningful

processes, efficiencyand effectiveness, hassle free

Tangible - accurate and timely information,

things, adequate resources, food, water, etc.

Financial - salary and benefits

JOB SATISFACTIONHow Satisfied Are People in Their Jobs?

In general, people are satisfied with their jobs.

Depends on facets of satisfaction—tend to be less satisfied with pay and promotion

opportunities.

Other Models of job satisfaction

Affect TheoryDispositional TheoryTwo-Factor Theory (Motivator-Hygiene Theory)