job satisfaction on ocb
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Impact of job Satisfaction on OCB
“Zaghum shafqat”
Reg no: 111731-010
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Abstract
Positive impact of job satisfaction.
The relationship between job satisfaction and OCB.
Correlation between employee job satisfaction and
organization citizenship behaviour.
Introduction:
"JOB SATISFACTION”
Job satisfaction is in simple words can be
defined as a sentimental direction that any
employee has towards his or her work.
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Organization Citizenship Behavior
(OCB)
Discretionary actions on the part of an employee
that promote organizational effectiveness but are
not part of the person's formal responsibilities.
Introduction:
Theoretical Framework
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Job Satisfacti
on
Organization Citizenship Behavior
LITERATURE REVIEW
Job satisfaction:
Chen (2008).
McCloskey and McCain, (1987).
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Organization Citizenship
Behaviour:
Ilgin & Pulakos (1999).
Organ (1997)
LITERATURE REVIEW
Locke, 1976
Organ and konovsky 1989
Bateman & Organ, 1983
organ & Morman 1993
Relationship between Job Satisfaction and OCB
Questionnaire Method
Measure The Variables
Scales Used In The Previous Researches
Methodology
• Adams, J. S. (1965). Inequity in social exchange. San Diego: CA:
Academic Press.
• ARVEY, R. and DEWHIRST, H.D. (1976), “Relationships between
goal clarity, participation in goal-setting, and personality
characteristics on job-satisfaction in a scientific organization”,
Journal of Applied Psychology, 61 (1): 103-105.
• ABDEL-HALIM, A.A. (1983), “Effects of task and personality
characteristics on subordinate responses to participative decision
making”, Academy of Management Journal, 26 (3): 477-484.
REFRENCES
• Atchison T (1999). The Myths of Employee Satisfaction. Health. Exec.,14 (2):18- 23.
• Anderson N (2001). Org. Psych. London: Sage Publishers.
• Armstrong M (2003). Hum. Retour. Pac.. London: Koran Page
• Bateman, T. S., & Organ, D. W. (1983). Job satisfaction and the good soldier: the relationship between affect and employee "citizenship". Academy of Management Journal, 26, 587-595.
• Borman&Motowidlo, 1993; Smith et al., 1983, Organizational Citizenship Behaviour and the Quantity and Quality of Work Group Performance, Journal of Applied Psychology 1977, Vol. 82, No. 2, 262-270
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