johariwindow

7/28/2019 JohariWindow

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Johari Window

- technique for developinginterpersonal communication


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Johari Window is

A technique used to identify

interpersonal communication style

Used when communication is criticalin determining the effectiveness of

an organization


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4 Areas of Johari Window

Public Area Blind Area

Closed Area Unknown Area

Receive Feedback

Disc

losure

ofSelf

Known to Self Not Known to Self

Known to Others

Not Known to

Others


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Public/Open Area

Includes behaviors, thoughts, and feelings that is

known both to you and to others. For example, both

you and your co-workers may be aware that you

dont like to be near people who smoke cigarettes.

Blind Area This area represents the aspects of self (behaviors,

thoughts, and feelings) not know to oneself but

readily apparent to others.

For example, your colleagues might notice that you

are embarrassed and awkward when meeting

someone confined to wheelchair, but you are

unaware of this fact.


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Closed/Hidden area Area

Behaviors, thoughts, and feelings known only to oneself andnot to others. We all have personal secrets about our likes,

dislikes and personal experiences.Unknown Area

Behaviors, thoughts, and feelings that are not known to you orothers.

The main objective of the Johari's Window is to increase the sizeof the open area. This is partially accomplished by reducingthe hidden area through disclosure-informing others of yourbeliefs, feelings, and experiences that may influence the workrelationship. The open area also increases through feedbackfrom others about your behaviors. This information helps youto reduce your blind area, because co-workers often see thingsin you that you do not see. Finally , the combination ofdisclosure and feedback occasionally produces revelations

about information in the unknown area.


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Movement along the horizontal and

vertical dimensions enables individuals

to change their interpersonal styles by

increasing the amount of communication

to the public area


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Key Points:

In most cases, the aim in groups should be to develop the

Open Area for every person.

Working in this area with others usually allows for

enhanced individual and team effectiveness and

productivity. The Open Area is the space where goodcommunications and cooperation occur, free from

confusion, conflict and misunderstanding.

Self-disclosure is the process by which people expand the

Open Area vertically. Feedback is the process by whichpeople expand this area horizontally.

By encouraging healthy self-disclosure and sensitive

feedback, you can build a stronger and more effective team.


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Conclusion

As a person behaves less defensively and

becomes more open, trusting, and risk taking,

others will tend to react with increased

openness and trust.

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