John Coleman 23 Marner Road, Nuneaton,

Warwickshire, CV10 7BX (M) 07813 961997 (E) john.coleman75@sky.com

Personal Statement

I am a hardworking, flexible, analytical and structured person with an eye for detail and a sound personal

grounding in Health and Safety. I am career orientated, always with an eye towards progression via continuous

improvement, with my main aim being always to build and maintain high standards, morale and efficient working

for me and my team, in any role I undertake

I have excellent PC and IT skills, confidently proficient in Microsoft Excel, Microsoft Word and Microsoft

PowerPoint in particular and I am very confident in my ability to work and help adapt for a more productive use,

any warehouse management system I am asked to use.

I was a Special Constable with Warwickshire Police Constabulary for 6 years from 2006 – 2012, working this role

voluntary alongside my full time role and carried out the normal duties expected of a fully trained police officer,

including maintaining calmness, interviewing investigations and dealing with conflict

Key Skills and Attributes

Leadership & Management

12+ years in Logistics Management ranging from basic supervisory to senior management

Strong ability to manage others to achieve all time constraints, goals and KPI’s in a friendly, professional and

courteous manner.

Leading team through all aspects of change management through the working environment.

Expertise in 5S, Kaizen principles and Continuous Improvement

Can adapt to any of the 4 recognised management styles depending on situation, person or urgency of task.

Communication

Excellent all-round influencing communication skills verbally and written

Can produce quality presentations, report-writing and carry out group discussions.

Have the ability to work on my own initiative whilst still understanding the importance of co-operating with

other team members

Can motivate others to obtain organisational objectives.

Organisational

Strong organisational, administrative and time management skills within my Managerial Tool Box.

Always ensure that workload or projects are managed effectively and efficiently, at little cost as possible.

Strong analytical approach, with ability to be able to explain the essence and structure of complex issues.

Dependable, competent and self-reliant with the ability to follow instructions accurately and reliably while still

maintaining ability to always use my own initiative.

Team Player

Dedicated team player that believes strongly in ensuring you are only as strong as your weakest link

Always strive to ensure the team is as strong as can possibly be at all times, through training, development

and camaraderie

Utilise communication and team led skills to ensure team deadlines and objectives are met with as much

engagement and empowering from the team to ensure, all contribute and can feel part of the result.

Information Technology

Fluent in Microsoft Office applications including Word, Excel, PowerPoint. with ability to write and work with

complex formulae to create presentation or analysis documentation

Warehouse Management Systems experience, LIS Dispatcher, Highjump 3M, Crystal Reporting and Microsoft

AX and Microsoft Nav Dynamics as examples.

Being part of implementation and project teams I have used skills, knowledge and experience gained

implement ideas and solutions that have then showed business improvements and then been used as a tester

and trainer to ensure the W.M.S does exactly what is required of it for the continual improvement of the

business.

Professional History

Comag Forward September 2014 - Present

Operations Development Manager

Responsibilities / Achievements

Project lead on various projects with main emphasis on Stock Management before and after entering the

building and subsequent Stock Accuracy improvements within the 85,000sq ft. operation

Implement processes and procedures aimed at improving efficiencies across all aspects of the operation

As part of a specific skilled project team, implemented a new Warehouse Management System (Microsoft Nav

Dynamics) to replace a previous antiquated one

Implement development plan for staff and first line managers with regards NVQ training via external supplier

Developed relationships with key stakeholders across the business to improve flow of stock through the

business and out to wholesale / distributors.

Implemented a new Goods in Process that reduced & saved substantial costs of circa £5000p/m

Implemented weekly meetings with the senior management team to discuss week gone and week coming up

with aim to get each department working together. This was implemented alongside daily meetings for the

Team Leaders to encourage cooperation, communication and comparative compliance across the operation

Successfully setup and implemented NVQ for various members of the team across many areas of the

business

Designed various reports in place and in use to help with storage, stock management as well as reviewed and

re-wrote various SOP’s for the business to make them more current and actual.

Reduced compensation to suppliers from £125,000 to £10,000 within two years following better stock

management.

Smyths Toys July 2014 – September 2014

Interim Operations Manager

3 month contract setting up the warehouse layout and operation ahead of their peak Christmas season

Topps Tiles PLC July 2012 – July 2014

Warehouse Manager

Responsibilities / Achievements

Manage entire 100,000sq ft. warehouse distribution operation incorporating 3 Shift Managers, 8 FLM’s and

circa 80-120 warehouse operatives seasonally at the NDC.

Implemented robust processes and procedures with an aim to continually improve the operation with better

communication, management reporting, staff management, ever evolving KPI’s and continuously improve high

HSE standards across the entire site

Budgetary responsibility for department costs for budget circa £7.7m per annum

Responsible for the successful despatch to 330+ stores nationally, twice weekly guaranteeing next day

delivery on all orders placed before 12:00

Implemented and instigated better communication outputs across operation for all members of the team

Instigated and implemented a far superior incident investigation process including better reports and trained all

managers, with aim to improve standards and a remedial process to improve reoccurrence

Implemented 5S into operation to make it lean and more efficient, incorporating better hygiene and working

standards with aim to continuously improve operation.

Successful implementation of new Microsoft Nav Dynamics Warehouse management System in July 2013

Setup and implemented a full certificated NVQ training program all FLM’s and SM’s

Stood in for DC Manager in addition to my role on his departure in July 2013 until replaced early 2014

Wolseley UK Ltd Nov 2006 – July 2012

NDC Shift Manager

Responsibilities / Achievements

Manage between 50-120 staff seasonally across the dual building 500,000Sq ft. manual and a fully automated

warehouse operation at the Wolseley NDC

Put in place robust structures with the aim to continually improve the operation KPI’s via communication, staff

management, management reporting and HSE matters.

Report on a daily and weekly basis to senior management detailing productivity, sickness & absence levels

and achievement of warehouse KPI’s

Managed the fact that there is no Systems cover on night by being responsible for any system incidents that

arise and problem solve as much as possible to resolve issue.

Maintain 5S areas and extremely high HSE standards across the entire site

Successfully implemented a full productive and fully developed Night shift capable of carrying out any duties

required in the warehouse operation including implementing a Perpetual Inventory team that kept stock levels

at 99.2% accurate.

I was the recognised expert on recording incidents and accident investigation, in as much that my template for

investigation and reporting was implemented and used at all the 4 NDC’s nationally.

Implemented Night-time Lock Box deliveries to allow stock to be available sooner to store

Previous Work History May 2006- Nov 2006 Parental Leave break from work for birth of new son

Feb 2006 – May 2006 Allport Specialist Services (Dell Computers) – Interim Contract Manager

Nov 2005 – Feb 2006 Peter Black Logistics (Monsoon Contract) – Interim Warehouse Manager

Feb 2005 - Nov 2005 Unipart Logistics, Homebase Contract, - Shift Operations Manager

Oct 2001 - Feb 2005 TNT Logistics, Volkswagen Contract, - Nights Manager

May 1994 - Oct 2001 Lloyd Fraser Distribution, ASDA – Warehouse Op / Supervisor

Accreditations

I.L.M NVQ Level 5 - Diploma in Leadership and Management Institute of Supervisory Management First Line Managers Certificate I.O.S.H Certificate in Managing Safely I.O.S.H Certificate in Working Safely I.L.M Certificate in Disciplinary and Grievance Training First Aid in the Workplace Certificate Fire Safety & Fire Warden Certificate Handling and Storage of Dangerous Goods Certificate I.T.Q Certificate Level 3 in I.T. & PC Skills (Incorporating Microsoft Word, PowerPoint, Excel and Access) I.T.Q Certificate Level 2 in I.T. & PC Skills (Incorporating Microsoft Word, PowerPoint, Excel and Access) Wolseley UK Health, Safety and Environment Certificate Wolseley UK Manual Handling Certificate Wolseley UK Transport and Legal Compliance Certificate R.T.I.T.B Fork Lift, PPT and Counterbalance Licences – expired but over 15 yrs. experience

Education

2010-2014 Coventry University, Coventry Degree BA (Hons) Business and Law – Lower Second Class

1992-1994 North Warwickshire College, Nuneaton A Levels Mathematics (B), Law (D) and English (E)

1990-1992 Manor Park School, Nuneaton G.C.S.E Child Development & Care (A) Mathematics (B)

English Language / Literature (C / C) Science – Dual Sciences Award (C / C) Commerce and Financial Studies (C) Humanities (C) Physical Education (C) French (D)

References are available on request