WELCOME:

INTELLIGENT SERVICES

BREAKFAST MEETING

Wednesday, December 13

John Crane

Intelligent Services

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Do the Right Thing

PERFORMANCE PLUS® Reliability programs improve

plant reliability using data, technical analysis and best

practice implementation

Deploy The Right Way

Data-driven Asset Management services are the

next step to improving plant performance

At the Right Time

John Crane Sense™ predicts equipment failure, providing

timely solutions with enough time to respond and prevent

JASON WALL

Director

Global Business Solutions

Presenters

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BOB MILLER

Director

Predictive Diagnostics

Graduated with B.S. from Texas A&M

University, 1992 — Industrial Distribution

Long and successful career at John

Crane — starting as Sales Engineer

in 1996

Now responsible for end-user global

account management, Performance Plus®

reliability teams, Asset Management

Solutions (JCAMS), and INTERFACE

Reliability Management Software product

development and management

U.S. Navy Officer, Nuclear Submarine

Force, January 1992–August 1997

Northwestern University, Kellogg School

of Management and McCormick School

of Engineering,1999

Started at John Crane in 2013 as Director

of Global Transformation

Responsible for launching and building the

new John Crane Sense™ business unit to

deliver on John Crane’s vision for predictive

diagnostics products and services

John Crane

Intelligent Services

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PERFORMANCE PLUS®

RELIABILITY PROGRAMS

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A proven process

results in a reliability

program unique to

each plant.

PERFORMANCE PLUS®

RELIABILITY PROGRAMS

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Downstream Oil and Gas

Chose John Crane Managed Reliability

Program (MRP), due to successful programs

run in the customer’s other European sites

PERFORMANCE PLUS® team undertook a feasibility study

of the plant to set a baseline for the proposed program

Program covers:

• Seal supply to nearly 900 pieces of equipment

• Three site-based personnel

(one-reliability engineer and two technicians)

• Seal failure analysis

• Training for customer personnel

• Stock standardization program

John Crane team became training and development partner

to educate in-house engineers and maintenance team in

importance of reliability management.

PERFORMANCE PLUS®

RELIABILITY PROGRAMS

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Downstream Oil and Gas

Over the next five years, the refinery achieved

a 91% improvement in mechanical seal

failure.

Estimated cost savings for the

customer amounted to more than

€1.1M EUR ($1.3M USD).

John Crane

Intelligent Services

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ASSET MANAGEMENT

SOLUTIONS

Data-driven services provide a deeper

understanding of process plant operations

for all equipment (not just pumps)

• Maintenance Engineering—Improves maintenance procedures

and workforce planning. Services include:

– CMMS data build and integrity

– Development of maintenance strategies

– Equipment criticality studies

– Critical spares analysis/recommendation

• Condition-Based Maintenance (CBM)—Address potential problems

before they can cause damaging impact to your operation

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ASSET MANAGEMENT

SOLUTIONS

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Upstream Oil and Gas

The customer chose John Crane to support them

due to the existing trust between the two partners.

The John Crane Asset Management team understood

the customer’s practices and operations, as well as the data.

The team undertook a structured process to

cleanse the data within the customer’s system,

using John Crane’s proprietary CMMS data

builder and optimization software.

Data cleansing identified:

• Deficiencies in existing records

• Key business critical data items

• Safety backlog, justifying changes/reductions

via quality data

• Out of service equipment, which does not need

maintenance assigning

ASSET MANAGEMENT

SOLUTIONS

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Upstream Oil and Gas

John Crane

Intelligent Services

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JOHN CRANE SENSE™

PREDICTIVE DIAGNOSTICS

Software and sensors continuously gather data and

analyze and predict performance of key equipment

• Sensors connected to existing seal equipment to

continuously capture information for the algorithms

• Software algorithms incorporate John Crane’s years of experience

and data to sense potential issues affecting seal performance

John Crane experts remotely monitor the systems and provide timely,

actionable information to predict or prevent problems

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JOHN CRANE SENSE™

Field Trial in Progress

Situation

• Petrochemical facility benzene pump with

MTBF of approximately 6 months

• Limited telemetry to DCS with manual walk

around and visual inspection

Results to date

• Continuous, detailed information allowed

John Crane to identify a procedural error

and solve a problem that was contributing

to the poor reliability

• Provided data to confirm cause of long

standing reliability problem related to the

seal support system

• Trial continued and identified multiple

failure models that were causing the seal

deterioration

• Recommended corrective actions were

taken and the seals have run 2 years

without an additional failure

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