john karish stop
DESCRIPTION
Método STOP de DupontTRANSCRIPT
1
“Starting to get STOP™ Right
(Behaviour Based Safety – One Drilling
Contractor’s Journey...)”
John M. Karish – Ensco plc
IADC Drilling HSE Asia Pacific Conference & Exhibition
23-24 March 2011
Marina Bay Sands, Singapore
3
› Brief History
› Feedback
› Data Collection and Results
Overview
3
› Ensco adopted the DuPont STOP™ program in 1998
› Document all intervention conversations and audits
using STOP™ Cards
› Performance was measured (and rewarded) on the
basis of numbers and quotas…
› Benefits:
› Easy to monitor participation and performance (tangible
output, STOP™ cards in hand)
Behavioural Based Safety (BBS) History
› We ended up with STOP™ card quotas producing a high
number of cards but they:
› Did not ensure that crucial „intervention conversations‟
were being held
› Much time spent with Rig Managers and OIMs discussing
cards from dubious sources solving problems that may
not have existed
› Interventions and safety discussions (which are at the core
of the STOP™ system) were pushed to the fringes of
information flow being generated by the system
5
BBS History (cont.)
5
• Corporate SHE Audit Team first raised issue of
inconsistency in 2006.
• In 2007 Ensco commissioned DuPont to assess the
effectiveness of the STOP™ system
• Concluded that the initial benefits were outweighed
by the flaws of the system as currently implemented:
› They told us we had „modified‟ the program to the
point it was no longer STOP™ (not unusual in their
experience…)
› They recommended moving onto the latest version
of STOP™ For Supervision (SFS)
BBS History (cont.)
Behavior, not conditions…
6
› In December 2008 Ensco Executive management made the
commitment to continue with STOP™ for Supervision as
our Behavioral Modification Safety Program.
› Decision to follow the program exactly as DuPont
recommends
› Focus on fostering „one on one‟ conversations about
work in progress (no cards written on these)
› Instead of STOP™ Audits, we now conduct formal
STOP™ Safety Observations, which are documented
using an Observation Checklist
7
BBS History (cont.)
› Two Toolpushers on each rig received special training to
facilitate the implementation on their rigs.
› Cascade process started in early 2010 for all shore based
operations management and rig supervisors. All five units
and the refresher module were completed by end of 2010.
› Trend data is being collected from the Observation
Checklist using the DuPont DataPro™ web-based data
base.
7
BBS History (cont.)
Behavior, not conditions…
9
10
STOP™ Programs and Services Overview ed.1 Jan 2009 for internal use only Copyright © 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, STOP™, the STOP™ Logo and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
Question 13: What are you doing differently
as a result of STOPTM?
Big picture thinking
Trying harder to
set a good example
Increased awareness of hazards
Taking time for formal
observations…
commitment to have a
discussion.
Looking at more job set-ups
Believing that all
accidents can be
prevented.
• Responders‟ behavior has changed as a result of STOP. Key examples are
increase awareness of hazards, concentrating more on people than tasks,
spending more time talking with people, asking more questions, and using
STOP techniques.
11
STOP™ Programs and Services Overview ed.1 Jan 2009 for internal use only Copyright © 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, STOP™, the STOP™ Logo and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
Question 17: What changes, if any, have you
seen in your employees’ attitudes toward safety
since the SFS implementation?
Out of 72 responses, no negative responses.
A few “no change” responses
Great majority are seeing changes such as:
• Seeing supervisors believe in the program
• Positivity
• Paying more attention to what they are doing
• More willingness to talk openly
• Development of better safety leaders
• Less fear.
12
STOP™ Programs and Services Overview ed.1 Jan 2009 for internal use only Copyright © 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, STOP™, the STOP™ Logo and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
Question 18a:
No 18
Yes 54
13
STOP™ Programs and Services Overview ed.1 Jan 2009 for internal use only Copyright © 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, STOP™, the STOP™ Logo and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
Question 18b: If not, what is their major
concern? (Do clients support the SFS process as
specified by DuPont?)
Mixture of responses to the level of support for SFS
which DuPont recommends and ENSCO is using.
Generally, the clients believe in an O/I system, but the
industry standard is more quantity-driven than quality-
driven.
They are not yet convinced that leading indicators will have as
good an impact as quantity.
• ENSCO has the opportunity to lead the industry to a new level
of safety performance.
14
STOP™ Programs and Services Overview ed.1 Jan 2009 for internal use only Copyright © 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, STOP™, the STOP™ Logo and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
Question 19
No 45
Yes 27
Several systems are in place, mostly at rig level, to follow up on concerns
expressed in formal observations. Synergi, STOP DataPro, rig action
tracking base, RATD, excel, CAT list, mgmt calls/meetings were cited. No
concerns were expressed about a lack of follow up.
15
STOP™ Programs and Services Overview ed.1 Jan 2009 for internal use only Copyright © 2009 DuPont. All rights reserved. The DuPont Oval Logo, DuPont™, STOP™, the STOP™ Logo and The miracles of science™ are registered trademarks or trademarks of DuPont or its affiliates.
Questions 20a and 20b
Yes 65; No 7
Data Collection & DataPro™
› STOP™ applied as DuPont recommends – better
results and ability to change behaviour
› Previous STOP™ cards – limited data
› Checklists – numerous observations/card (20+);
observe a team of people
› Additional data allows better conclusions and better
identification and management of issues
› DataPro™ software provides data collection and
classification capabilities we did not previously have…
› However, further from rig, less meaningful the data…
16
STOP™ Observation Checklist
17
Data Analysis - Pareto Chart
Safe Observations (1 month)
Unsafe Observations (1 month)
Monthly Observation Summary of safe and unsafe
observations
0,0
0,2
0,4
0,6
0,8
1,0
1,2
2005 2006 2007 2008 2009 2010
TR
IR
Ensco
Industry
Total recordable incident rate (TRIR). Slide 22
Properly applying BBS has aided our cause…
Total Recordable Incident Rate
Remember - it’s all about the conversation…
23