The Role of the Technology-Enabled SMEs in Cross Border Markets Opportunities and Challenges as Technology Opens Up Global Commerce to Everyone

John MullerVice President

Global Payments Policy, eBay Inc.July 7th, 2014

eBay Inc. Facilitates Commerce Around the World

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Lets users pay without using a credit card by offering an alternative credit option

Mobile payments through direct carrier billing

Provides personalized, local advertising deals

Powers mobile localshopping search

Mobile barcode pricing comparison technology

Open source platform to help online merchants fulfill their business goals

Worlds largest online marketplace

A faster, safer way to pay and get paid in all channels

SMEs are Trading Around the World

AUSTRALIA

UNITED STATES

Traditional Trade Technology-enabled Trade

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INDONESIA

020406080

100

PERU

020406080

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020406080

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Working Capital for Small Businesses

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Challenges to Technology-Enabled SMEs Participating in Global Commerce

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Limitations on Access to Innovative Financial

Services

Antiquated Regulatory Processes for Financial

Services

Customs and Shipping Regimes

Suggestions for the Future

•Embrace Technology to Improve the System for SMEs

•Create an ePayments Subgroup within APEC’s Electronic Commerce Steering Group to study the effects of increased access to innovative financial services for SMEs

•Continue to focus on the modernization of low value shipment thresholds (de minimis levels) through the APEC Committee on Trade and Investment

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