john palmer

John Palmer

3517 West Wolfram Street, Chicago,IL 60618 (312)725-0294

Email: [email protected]

SummaryResults oriented technology leader with a track record of successfully accomplishing

objectives and significant hands-on experience with state of the art information technology.

Proven ability to comprehend the needs of an organization then devise and implement plans

to effectively satisfy those needs.

Leadership: Trained in multiple approaches of leading organizations. Experienced in both

hierarchal and matrix style management structures. Excel at mentoring subordinates and

have demonstrated ability to inspire them to exceed expected performance levels.

Risk Management: Knowledgeable in current Risk issues and concerns.

Program Management: Experienced in leading large program/projects (e.g. largest over

$30M, several in the 15-20M range) delivering results under triple constraints – Time,

Budget, and Scope.

Established and ran PMO’s at several large firms. Hands on experience leading large

multinational efforts overseeing both onshore and offshore project teams achieving

positive cost and schedule results while maintaining scope/requirement goals.

IT Strategy: Proven ability to comprehend business goals and translate into IT strategy that

delivers results.

IT Expertise: Expertise in all areas of IT including, implementing IT processes and

methodologies (both Agile and Waterfall), comprehensive upgrades to IT infrastructure,

large scale project management and hiring and building staffs.

Technical SkillsHardware

Systems Servers from all major vendors (HP, Dell, IBM, etc), Oracle Sparc and Intel; IBM zEnterprise, PSeries, AS400; EMC SAN

LAN/WAN Cisco and Juniper routers and switches employing T-1/3 and optical links

Software

Languages C, C++, Visual BASIC, HTML, XML, Java, Perl, Operating Systems

Windows, Unix; Linux; MVS,

Network Systems

TCP/IP, Cisco, Microsoft SMB, NFS, Web: IE, Firefox, IIS, Apache, Citrix

Software Integration methods and API’s

ESB, SOA, EAIWSDL, SOAP, REST

IDE Environments

Oracle JEE, IBM WebShere, Microsoft Visual Studio

Applications DBMS- Oracle, DB2, Informix, Excel, Word, Project, PowerPoint, VisioCRM/Accounting SalesForce, PeopleSoft, MS Dynamics, Clarify, Remedy Atlasian JIRATransactional /Financial

FIX and FAST based trading systems, Thomson/Reuters, Bloomberg, SunGard, ULLink, TIBCO, and Wombat

Experience

John Palmer

John Palmer



JWP Consulting, Chicago, Illinois 10/2012 –Present Independent consulting specializing technology infrastructure with a focus on project management.

5 month engagement as SalesForce software development agile project manager at

pharmaceutical firm (Baxter). Developed project plans. Interacted with users to determine

stories and create feature backlog, Defined Sprints and conduct daily Scrums and bi-

weekly Sprint reviews.

Specific projects:

Sunshine Act FDA Compliance Integration. Functioned as Scrum Master leading 10 person team (2 onshore and 8 offshore) Implemented using with Baxter’s existing SalesForce environment using combination of JAVA and Apex to create custom pages in SalesForce to integrate 3rd part applications (e.g. Iinteract, Cvent event planning, and Concur expense reporting systems.) using SOAP and WSDL API’s$750K overall budget and 6 month schedule.

Global Tender (international medical drug RFP’s) consolidation for use in business intelligence and financial forecasting. Led 6person team. Implemented ETL from 133 international BU systems to central SalesForce system using both SOAP and REST approaches. Project completed on time and budget

Performed 6 month engagement as project manager at major retail pharmacy firm

(Walgreens). Responsible for release management and software rollout. Specific projects:

Medicare Part D Provider Comparison for use by retail stores (5 person team) using SOAP to pass information between Central repository mainframe and retail branch servers throughout the US.

DEA Class III-V regulatory compliance GAP project (4 person team) utilizing Amazon’s AWS platform

Other engagements as independent consultant:

Led 2 month 4 person engagement conducting IV&V (Independent Verification &

Validation) assessment of EMIR Program for an investment trust firm (Northern Trust).

Produced report detailing program gaps and recommendations for corrective actions.

Performed 5 month ETL project (Informatics) for Non Profit organization (National Merit

Scholarship) transitioning a 200TB proprietary database to Microsoft Azure platform,

SharePoint and Microsoft Dynamics.

Led 6 month project implementing SalesForce in support of medical records management

and fund raising efforts for Non Profit health organization (Save a Vet).

John Palmer

John Palmer



JP Morgan, Chicago, Illinois 2011 – 2012

Project Manager and Operations Analyst

Report to VP, F&O North American Operations Team.

Key accomplishments:

Maintain over 200 Linux based systems executing trades across all Futures and Options

markets worldwide supporting over 400 client firms.

Performed integration testing with clients to confirm Windows 7 compatibility with trading

systems.

Managed rollout of Windows 7 to several major clients migrating 1200 desktops to

Windows 7 over 6 months.

Worked with clients to configure trading systems to support trading in various markets as

desired.

Flume Data, Inc, New York, New York 2009 – 2011 Flume Data creates and sells software for integrating Direct Market Access to US financial

exchanges and providing extremely low latency high frequency trading applications.

Consultant

Led project implementing SalesForce to support sales and marketing efforts.

Redesigned systems install procedures reducing system install time by 50%.

Merrill Lynch, Broadcort Execution Services, Chicago, Illinois 2005 – 2008 Business Unit providing trade execution and clearing of equity and derivative financial

products across all US markets.

Director, Systems and Support

Reported to the CIO. Managed 25 staff and a $15M budget. .


Developed and Implemented 4 trading systems supporting 1800 users across four

locations. Managed offshore and offshore teams.

Implemented Citrix virtual environment for 1200 users enabling redundancy across

multiple locations. Project was managed using Agile methodology with a 6 member team

on time and budget (11 months, $4M)

Performed financial planning for all projects.

ABN AMRO Clearing and Execution Service (AACES), Chicago, Illinois 2002 – 2005

Order routing, trade execution and clearing of financial products.

Vice President, Technical Operations

Reported to the COO. Managed 40 staff and a $22M budget. Implemented systems

improving capacity and capability supporting a 50% revenue growth over 3-year period. Key

accomplishments:

Developed and deployed proprietary trading system supporting 4000 users across six

different locations. UNIX based system written in C++ and deployed on Sun and Intel

servers. All development was done using Agile methodologies (both Scrum and Kanban)

Lead IT Sarbanes-Oxley compliance effort. Implemented internal controls, procedures,

testing, and reporting process based on COBIT framework. Implemented RSCA

methodology deficiency remediation.

Designed and implemented new WAN, utilizing Cisco routers & switches connecting 300

locations - reduced operating expenses by 30% ($8.2 M annually).

John Palmer

John Palmer


Email: [email protected] Developed and deployed the Business Continuity Plan for infrastructure distributed over 4

data centers and over 100 discrete systems.

Cruise411.Com, Newtown Square, Pennsylvania 2000 – 2002

Startup firm in the leisure travel industry targeting the cruise line business.

CTO reporting to CEO. Leading 15 development member staff and $20M budget


Developed a web portal that for online booking of cruises and related travel (airlines,

hotels, etc) using Agile and Microsoft Visual Studio. Web site attracted 12M hits, 500K

impressions and generated gross sales of $2M monthly.

Integrated Cruise411 system with major booking systems used by travel industry (Sabre

and Apollo)

Donaldson, Lufkin and Jenrette, New York, New York 1996 – 2000

Financial securities firm with annual revenues of $5Billion. Acquired by Credit Suisse in

2001.

Vice President, Corporate Technology

Reported to CFO. Managing mixed staff (60 internal and 40 offshore consultants) tasked

with implementing new technology across firm. Key accomplishments:

Led $35M European Monetary Union (Euro) Conversion effort. Devised strategic plan and

ran reengineering project. Managed the construction of 4 new operations centers (London,

Paris, Frankfurt, and Milan - each ~ 50,000 ft2) to support Euro trading operations.

Successfully converted the firm’s accounting system to PeopleSoft, reducing annual

operating costs by 30% and improving financial reporting capability. Project was done

using SDLC (waterfall) methodology. Total project cost - $2.3M and achieved a ROI in less

than 3 years

Retired US Navy Pilot with 21 years combined Active and Reserve service.

EducationUnited States Naval Academy, Annapolis MD BS, Engineering Management and Computer Engineering

Project Management Institute: Project Manager Professional (PMP PMI) Certification

since 2000

John Palmer

john palmer

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