john w hansen inbound presentation
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TRANSCRIPT
By Tanner PetroffFor
Shifting SEO Into Meaningful Marketing
Now We Know the SEO Basics
Where Does SEO Fall in Line?
This is Inbound MarketingInbound Marketing is a combination of online
marketing strategies designed to increase revenue
Start by Defining Buyer PersonasFictional characters to represent your ideal
buyerYou probably have more than one buyer
persona!
Buyer Personas Define Your Marketing
Speak their language to turn this:
Buyer Personas Define Your Marketing
Into this:
Attract VisitorsSEO, Social Media and Blogging
Convert Visitors to LeadsThink of the sales funnel
Top of funnel - AwarenessMiddle of funnel - EvaluationBottom of funnel - Purchase
Create Content for Buyer Personas in the FunnelBlog posts, Infographics, Ebooks, Videos
Ask for Contact InformationPremium content offers
Valuable information in exchange for contact info
Ask for email addresses for top of the funnel offers
Ask for phone numbers at the bottom of the funnel
Landing PagesPages designed to convert visitors to leadsAnatomy of a Landing Page
No navigationSimple descriptionClear reason for downloading/consuming
contentContrasting ‘Download’ or ‘Request’ button
Example of a Great Landing Page
Calls to Action (CTAs)Images and buttons guiding website
visitors to a landing pagePlace CTAs at the end of blog posts and
throughout website wherever relevantSpeak to your buyer personas with your
CTAs!
Closing Leads into SalesNow you’ve got traffic & leads. It’s time to
turn those leads into dollars!
Score Your LeadsMarketing Qualified Lead (MQL)
Top of Funnel – Subscribers Send newsletters & promotions
Middle of Funnel – Opportunity Send newsletters, promotions & other offers
Sales Qualified Lead (SQL)Bottom of Funnel – Sales Leads
Phone callIf they’re not ready to purchase, put them back in
with MQLs
Delight your CustomersKeep them coming back for more!
Make them so happy that they can’t help but refer everyone they know to you!
How Can I Tell If I’m Delighting My Customers?Find your Net Promoter Score (NPS)
NPS is a simple way to tell if your customers like you, with this one question survey:How likely is it that you would recommend our/my
services to a friend or colleague?
Net Promoter ScoreFind your Net Promoter Score by
subtracting the percentage of detractors from the percentage of promoters55% Promoters – 25% Detractors = 30 NPS
Always work to improve your NPS
SummaryDefine your buyer personas & market to
themAttract visitors using SEO, blogs and social
mediaConvert visitors to leads with landing pages
and calls to actionClose leads into sales doing what you do
bestDelight your customers to get referrals and
get the most out of your work
Questions?Don’t be shy!This presentation is on SlideShare
LinkI’ll send out a copy to anyone who may want
itLet’s go through a real world example and
audit one of your websites!