johnmullerresume2015

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J J OHN OHN M M ULLER ULLER , CPP , CPP “Board-Certified Security Management “Board-Certified Security Management Professional” Professional” 161-12 92nd Avenue Howard Beach, NY 11414 Phone: 929.400.2437 Email: [email protected] Corporate Security Director Corporate Security Director Security Management Security Management Corporate Investigations Corporate Investigations Loss Loss Prevention Prevention Profile: Project-focused management professional with more than 25 years multi-discipline experience in physical security, safety and loss prevention programs. A Seasoned and Senior Law Enforcement Veteran with a proven track record of achieving results by working autonomously and as part of a team. Skilled at creating significant improvements in organization processes, productivity, quality, and staff satisfaction while reducing costs, lowering turnover, and maintaining a positive work environment. Dynamic leader, strategic thinker and decision-maker. Strong P & L management, budget planning and capital planning. Areas of proficiency include: VALUE OFFERED Customer Service Policies and Procedures Security and Crisis Management Corporate Investigations Training Program Development Recruiting and Staffing Disaster Planning Personnel Management Surveillance Operations Media/Public Relations Resource Acquisition Process Improvements Project Management OSHA Compliance Litigation Support PROFESSIONAL ACHIEVEMENTS & RESPONSIBILITIES Director of Security The Allegria Hotel | Long Island, NY 2015 to 2015 Provided strategic direction to hotel associates and 10+ direct reports including the planning, analysis and allocation of resources for a 143 room luxury hotel, restaurant and nightclub. Major contributor to the OSHA, life and fire safety standards and compliance programs. Key Points:

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Page 1: johnmullerresume2015

JJOHNOHN M MULLERULLER, CPP, CPP “Board-Certified Security Management Professional”“Board-Certified Security Management Professional”

161-12 92nd Avenue Howard Beach, NY 11414Phone: 929.400.2437

Email: [email protected]

Corporate Security DirectorCorporate Security DirectorSecurity Management Security Management Corporate Investigations Corporate Investigations Loss Prevention Loss Prevention

Profile: Project-focused management professional with more than 25 years multi-discipline experience in physical security, safety and loss prevention programs. A Seasoned and Senior Law Enforcement Veteran with a proven track record of achieving results by working autonomously and as part of a team. Skilled at creating significant improvements in organization processes, productivity, quality, and staff satisfaction while reducing costs, lowering turnover, and maintaining a positive work environment. Dynamic leader, strategic thinker and decision-maker. Strong P & L management, budget planning and capital planning. Areas of proficiency include:

 VALUE OFFERED Customer Service Policies and Procedures Security and Crisis Management Corporate Investigations Training Program Development

Recruiting and Staffing Disaster Planning Personnel Management Surveillance Operations Media/Public Relations

Resource Acquisition Process Improvements Project Management OSHA Compliance Litigation Support

PROFESSIONAL ACHIEVEMENTS & RESPONSIBILITIES Director of Security The Allegria Hotel | Long Island, NY 2015 to 2015 Provided strategic direction to hotel associates and 10+ direct reports including the planning, analysis and allocation of resources for a 143 room luxury hotel, restaurant and nightclub. Major contributor to the OSHA, life and fire safety standards and compliance programs. Key Points:

Realigned and oversaw department budget including evaluating purchases, obtaining quotes and bids for equipment and services, budget planning and evaluation.

Developed a new Emergency Action Plan addressing evacuations and security response resulting in an elevated focus, confidence and improved performance of employees.

Strengthened improvement opportunities by identifying and correcting service deficiencies within the existing security and safety programs.

Director of Security The Manhattan Hotel at Times Square Hotel | New York, NY 2013 to 2014 Responsible for operational leadership, launching and directing all aspects of an aggressive physical security and crisis management program for a full service, 615 room hotel with 500+ associates. Company liaison with U.S. Secret Service, FBI, U.S. Marshals and local law enforcement.Key Points:

Redefined and implemented a comprehensive loss prevention and investigations program resulting in the substantial reduction of worker’s compensation and general liability claims by utilizing sound safety practices and training.

Re-engaged a strategic focus and directed departmental resources toward supporting emergency response planning and operations.

Successfully met the standards of NYC Local Law 26 ahead of schedule, during tenure.

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JJOHNOHN M MULLERULLER, CPP, CPP Phone: 929.400.2437 Resume, Page 2

Adjunct Professor Briarcliffe College | Bethpage, NY 2008 to 2013 Facilitated and delivered successful educational programs and coaching within the areas of corporate security, criminal justice systems and security management to groups comprised of multi-cultural students.Key Points:

Developed a holistic criminal justice educational program to maximize student success and adult learning principles and increase student retention.

Streamlined student enrollment and the advisement process.

Adjunct Instructor Katherine Gibbs School | Melville, NY 2005 to 2008 Chairman of the Department of Criminal Justice responsible for criminal justice courses including law enforcement, emergency management, criminal justice systems and criminology, private security, and security management at the university level.Key Points:

Provided academic advising, counseling and career development to aspiring security specialists, investigators and law enforcement officers.

Security and Safety Consultant Beau Dietl & Associates | New York City, NY 2005 to 2007 Provided all aspects of physical and personal security for clients of a growing risk mitigation company. Managed a professional crisis response and security team charged with investigating external and internal criminal threats. Liaison with local law enforcement.Key Points:

Provided site risk assessments and made recommendations on physical security or procedural improvements to meet continuity needs.

Conducted pre-operational threat planning and high-level protection services to support the security needs of VIPs, celebrities and community leaders.

Selected for peer review participation of the parking facilities for the new Yankee Stadium.

Detective New York City Police Department | New York, NY 1984 to 2004 Acted as a Senior Law Enforcement Official charged with high value investigations, critical infrastructure security duties and protecting the public from criminal activity and victimization along with fulfilling successful leadership and trust roles throughout my career. Provided oversight to sworn junior officers and civilian personnel and served as a resource and advisor to NYPD Executives, District Attorneys, Prosecutors and Judges and liaison to union leaders, community organizations, the FBI, U.S. Marshals, DHS and other law enforcement and intelligence agencies. Key Points:

Directed and participated in high-profile, high-risk apprehensions, tactical and patrol operations involving: organized crime, felony assault and homicide, drug smuggling and distribution, gang-related, firearms, auto theft and fraud cases.

Successfully investigated and served fugitive warrants with a homicide closure rate of 90%+ Recipient of numerous citations and awards for Service Excellence, Educational Achievement

and The World Trade Center participation.

Previous Held Positions Investigator | Internal Affairs Bureau 1995 to 1997

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JJOHNOHN M MULLERULLER, CPP, CPP Phone: 929.400.2437 Resume, Page 3

Instructor | NYPD Police Academy 1990 to 1993 Police Officer | 110th & 113th Precincts 1984 to 1995

ACADEMIC ACHIEVEMENTS, CERTIFICATIONS & PROFESSIONAL DEVELOPMENT

Master of Arts in Criminal Justice | CUNY John Jay College 1996 Bachelor of Arts in Political Studies | Adelphi University 1984Advanced Training, Development and Certifications:

Criminal Investigations Course | NYC Police Department 1997 John Reid & Associates Interview & Interrogation Techniques Program 2000 Certified Protection Professional (CPP) | ASIS International 2005 Security Guard Instructor | NYS Division of Criminal Justice Services 2007 First Aid/CPR/AED Instructor Certification | American Red Cross 2013 Critical Infrastructure Protection | FEMA 2013 Professional Certified Investigator (PCI) | ASIS International 2016

PROFESSIONAL AFFILIATIONS, COMMUNITY CONTRIBUTIONS & STEWARDSHIP

2004 - 2015 Sergeant at Arms, ASIS International 2015 Member, Office of Strategic Services Society OSS Society 2015 Member, Tau Kappa Epsilon Alumni Association