john's cv
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John Fuller8 Bridge Road, Exmouth, Devon, EX8 1TE
01395268663/ 07746071932 [email protected]
Profile: An honest, reliable and hardworking man who is more than capable of working to high standards and managing staff effectively and fairly. Extremely organised with great time keeping skills and proven skills in management within the cleaning industry. I have the drive and determination to succeed in whatever opportunity is placed before me. Never giving up I work hard to conquer any challenges that I may face and I feel great pride in the work that I do and the staff that I manage.
Career Details:2015 – Present: Regional Manager at ICM LtdResponsibilities:
Managing a contract worth £13 million per year Responsible for 5 area mangers covering the East Coast Overseeing the delivery of cleaning services across my estate Overseeing payroll and checking budgets Placing store orders and doing site visits to inspect the cleaning standards and speak with the store managers
Achievements: Being promoted from an Area Manager to a Regional Manager in a short space of time Ensuring cleaning across my estate is to a high standard Maintaining good relationships and communication between myself, Area Managers and Store Managers
2014 – 2015: Area Manager at ICM LtdResponsibilities:
Managing the cleaning staff at a very high profile supermarket and department store Delivering monthly audits across 26 stores Managing staff holidays and absences Completing 4 weekly payroll
Achievements: Successfully managing a region which was worth 1.2 million per year Providing constant high standards and achieving high scores on store audits Ensuring Payroll was completed correctly and on time Maintaining good relationships and communication between myself, cleaning staff and store managers Staying within budgets set out by the company and reaching KPI’s
2011 – 2014: Area Manager at Mitie Facilities ManagementResponsibilities:
Managing the delivery of cleaning services to 27 Tesco stores throughout Cornwall and Devon Being responsible for the 250 cleaning staff under my management Checking timesheets and completing payroll and carrying out weekly audits
Achievements: Providing effective fair management to all of my stores Maintaining good relationships and communication between myself, cleaning staff and store managers Ensuring Payroll was completed correctly and on time Always keeping within the given company budgets and KPI’s Achieving high scores on weekly audits
2007 – 2011: Tesco Warehouse Manager at TescoResponsibilities:
Managing various areas within Tesco including Wine, spirits and frozen foods Ensuring there was adequate room for delivery’s, investigating shrink loss and dealing with damages General shop floor duties including dealing with customers
Managing the store when the duty manager was absentAchievements:
Ensuring effective running of all areas that I covered Dealing with customer queries in a professional and helpful manor Effective running of the store in the absence of the Duty Manager
2005 – 2007: Store Support Manager at TC Cleaning ContractorsResponsibilities:
Delivering cleaning services to 30 Tesco stores including superstores and expresses throughout Devon Completing payroll for the staff under my supervision
Achievements: Ensuring that cleaning standard were always kept high Ensuring Payroll was completed correctly and on time Always keeping within the given company budgets and KPI’s
2004 – 2005: HGV Driver at 3663 Food Distribution ServicesAs below
2003-2004: Area Manager at Mitie Cleaning Services (SW Ltd)Responsibilities:
Managing multi-site cleaning contracts across the South West, some with over 200 staff. Completing payroll for the staff under my management
Achievements: Helping to set up a new contract and roll out with Lloyds TSB cleaning units in the South West Ensuring Payroll was completed correctly and on time Always keeping within the given company budgets and KPI’s. Maintaining a good relationship between myself and store managers
1998–2003 HGV Driver at 3663 Food Distribution ServicesResponsibilities:
Driving long hours delivering food to customers including schools, offices and holiday parksAchievements:
Ensuring that food was always delivered on time to the customer Practicing safe driving throughout the long hour shifts
1986-1996 Royal Corps of Transport (Staff Sergeant) at HM Forces
Education: Ford Secondary School 1979 – 1984: Gained four CSE’s at grade 1. Falmouth Collage for Deep Sea Fishing 1984 – 1986: Gained levels 1 & 2 in deep sea trawler fishing as wel1as
spending time out at sea. British Institute of cleaning 1986 – Present: Achieved levels 1 & 2 in Science
Other Qualifications: SIA Registered Door Supervision IOSH Certified
Interests: I am a member of the Freemasons in Devon, I enjoy golf and a game of Darts in my free time.