johnston,2012

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1 TABLE OF CONTENTS PREFACE 3 1 TORTURE 4 TORTURE 4 1.1 CENTRE FOR THE STUDY OF VIOLENCE AND RECONCILIATION (CSVR) 5 TRAUMA AND TRANSITION PROGRAMME (TTP) 5 STATUS OF PEOPLE TORTURED IN THEIR COUNTRY OF ORIGIN 6 2 EFFECTS OF TORTURE 7 2.1 COMMON EFFECTS OF TORTURE 7 OTHER PSYCHOLOGICAL SYMPTOMS 8 2.2 EFFECTS ON FAMILIES 8 CHILDRENS REACTIONS 9 3 WORKING WITH SURVIVORS OF TORTURE 9 TALKING ABOUT THE TRAUMA 9 SECONDARY TRAUMA IN THE SERVICE PROVIDER 10 WORKING WITH INTERPRETERS 10 THE THERAPEUTIC TRIANGLE 10 SKILLS FOR PROVIDERS 11 SKILLS FOR INTERPRETERS 11 WORKING WITH SURVIVORS OF TORTURE: PSYCHOSOCIAL, LEGAL, MEDICAL AND HUMANITARIAN & ECONOMIC 11 4 WORKING WITH VICTIMS OF TORTURE: A GUIDE FOR MENTAL HEALTH WORKERS 12 4.1 INTRODUCTION 12 GUIDELINES FOR ADAPTING SERVICES 12 4.1.1 ROLES AND RESPONSIBILITIES OF CLIENT AND SERVICE PROVIDER 12 4.2 HEALING 13 4.2.1 STAGES OF RECOVERY 13 4.2.2 FAMILIAR STRATEGIES USED BY MENTAL HEALTH WORKERS TO HELP TORTURE SURVIVORS 13 5 SOME RESOURCES FOR MENTAL HEALTH PROFESSIONALS WORKING WITH VICTIMS OF TORTURE 16 6 WORKING WITH VICTIMS OF TORTURE: A GUIDE FOR MEDICAL PROFESSIONALS 19 6.1 INTRODUCTION 19 6.2 EVIDENCE OF TORTURE 19 6.3 MEDICAL HISTORY 20 6.4 PHYSICAL EXAMINATION 20 6.5 MEDICAL REPORT 21

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TABLE  OF  CONTENTS  PREFACE   3  

1   TORTURE   4  

TORTURE   4  1.1   CENTRE  FOR  THE  STUDY  OF  VIOLENCE  AND  RECONCILIATION  (CSVR)   5  TRAUMA  AND  TRANSITION  PROGRAMME  (TTP)   5  STATUS  OF  PEOPLE  TORTURED  IN  THEIR  COUNTRY  OF  ORIGIN   6  

2   EFFECTS  OF  TORTURE   7  

2.1   COMMON  EFFECTS  OF  TORTURE     7  OTHER  PSYCHOLOGICAL  SYMPTOMS   8  2.2   EFFECTS  ON  FAMILIES   8  CHILDREN’S  REACTIONS   9  

3   WORKING  WITH  SURVIVORS  OF  TORTURE   9  

TALKING  ABOUT  THE  TRAUMA   9  SECONDARY  TRAUMA  IN  THE  SERVICE  PROVIDER   10  WORKING  WITH  INTERPRETERS   10  THE  THERAPEUTIC  TRIANGLE   10  SKILLS  FOR  PROVIDERS   11  SKILLS  FOR  INTERPRETERS   11  WORKING  WITH  SURVIVORS  OF  TORTURE:  PSYCHO-­‐SOCIAL,  LEGAL,  MEDICAL  AND  HUMANITARIAN  &  ECONOMIC   11  

4   WORKING  WITH  VICTIMS  OF  TORTURE:  A  GUIDE  FOR  MENTAL  HEALTH  WORKERS   12  

4.1   INTRODUCTION   12  GUIDELINES  FOR  ADAPTING  SERVICES   12  4.1.1   ROLES  AND  RESPONSIBILITIES  OF  CLIENT  AND  SERVICE  PROVIDER   12  4.2   HEALING   13  4.2.1   STAGES  OF  RECOVERY   13  4.2.2   FAMILIAR  STRATEGIES  USED  BY  MENTAL  HEALTH  WORKERS  TO  HELP  TORTURE  SURVIVORS   13  

5   SOME  RESOURCES  FOR  MENTAL  HEALTH  PROFESSIONALS  WORKING  WITH  VICTIMS  OF  TORTURE   16  

6   WORKING  WITH  VICTIMS  OF  TORTURE:  A  GUIDE  FOR  MEDICAL  PROFESSIONALS   19  

6.1   INTRODUCTION   19  6.2   EVIDENCE  OF  TORTURE   19  6.3   MEDICAL  HISTORY   20  6.4   PHYSICAL  EXAMINATION   20  6.5   MEDICAL  REPORT   21  

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6.6   ETHICAL  ISSUES   22  6.7   RIGHTS  TO  MEDICAL  TREATMENT  OF  PEOPLE  IN  CUSTODY  IN  SOUTH  AFRICA   23  

7   SOME  RESOURCES  FOR  MEDICAL  PROFESSIONALS  WORKING  WITH  VICTIMS  OF  TORTURE   24  

8   WORKING  WITH  VICTIMS  OF  TORTURE:  A  GUIDE  FOR  CARERS  IN  THE  CONTEXT  OF  HUMANITARIAN  ASSISTANCE   28  

8.1   INTRODUCTION   28  8.2   SKILLS  OF  CARERS   28  8.3   PRACTICE  OF  CARERS   29  SOME  QUESTIONS  FOR  CARERS  TO  ASK  THEMSELVES   29  8.4   ABOUT  CARER’S  HEALTH  AND  WELL  BEING   30  8.5   ACCOUNTABILITY   30  8.6   SETTING  AND  MAINTAINING  BOUNDARIES   30  8.7   OPPORTUNITIES  TO  STRENGTHEN  CARERS  IN  PRACTICE   31  8.8   ORGANISATIONAL  CULTURE  AND  BUREAUCRACY   31  8.9   OBSTACLES  TO  PROFESSIONAL  HUMANITARIAN  CARING  PRACTICE   31  CORRUPTION   31  

9   SOME  RESOURCES  FOR  HUMANITARIAN  CARERS  WORKING  WITH  VICTIMS  OF  TORTURE   32  

10   WORKING  WITH  VICTIMS  OF  TORTURE:  A  GUIDE  FOR  LEGAL  PRACTITIONERS   37  

10.1   INTRODUCTION   37  WHAT  IS  TORTURE?   37  PERSONS  VULNERABLE  TO  TORTURE  IN  SOUTH  AFRICA   38  10.2   STATES  HAVE  AN  OBLIGATION  TO  PROTECT  GROUPS  THAT  ARE  ESPECIALLY  VULNERABLE  TO  TORTURE   38  10.3   SOUTH  AFRICA’S  DOMESTIC  OBLIGATIONS   39  10.4   PROVIDING  LEGAL  SERVICES  TO  VICTIMS  OF  TORTURE  IN  SOUTH  AFRICA   39  CONSULTING  WITH  YOUR  CLIENT   39  10.5   LEGAL  RECOURSE  FOR  VICTIMS  OF  TORTURE   40  10.6   THE  ROLE  OF  THE  LEGAL  PRACTITIONER  BEYOND  CLIENT  REPRESENTATION   40  

11   SOME  RESOURCES  FOR  LEGAL  PRACTITIONERS  WORKING  WITH  VICTIMS  OF  TORTURE   41  

12   APPENDICES   43  

12.1   APPENDIX  1   43  12.2   APPENDIX  2   46    

 

 

 

 

 

 

 

 

 

 

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   Preface    This   book   is   an   introduction   to   torture   and   working   with   torture   survivors.   It   aims   to   encourage  service   providers   to   treat   survivors   of   torture   with   dignity   and   respect,   and   to   promote   their  empowerment.   It   is   intended   as   a   tool   for   provoking   thought   and   facilitating   learning.   It   is   not   an  instruction  manual.          Pravilla  Naicker   from   the  Trauma  Clinic   at   the  Centre   for   the   Study  of  Violence,   compiled   sections  one,   two   and   three,   Torture;   Effects   of   torture;  Working   with   survivors   of   torture.   These   sections  were  compiled  by  gathering  content  from  Healing  the  Hurt  a  publication  of  The  Centre  for  Victims  of  Torture  in  the  USA,  and  from  Drawing  on  Lessons  from  the  Past:  Towards  a  Fuller  Realisation  of  the  Right   to  Rehabilitation   for  Survivors  of  Torture   in  South  Africa,   a  publication  of  SANToC,  The  South  African  No  Torture  Consortium.      Pravilla   Naicker   also   compiled   Section   four,  Working   with   victims   of   torture:   a   Guide   for   mental  health  workers  by  drawing  on  the  content  of  Healing  the  Hurt  a  publication  of  The  Centre  for  Victims  of  Torture  in  the  USA,  and  on  Drawing  on  Lessons  from  the  Past:  Towards  a  Fuller  Realisation  of  the  Right   to  Rehabilitation   for  Survivors  of  Torture   in  South  Africa,   a  publication  of  SANToC,  The  South  African  No  Torture  Consortium.      Marivic  Garcia  from  the  Trauma  Clinic  at  the  Centre  for  the  Study  of  Violence  compiled  section  five,  Working   with   victims   of   torture:   A   Guide   for   medical   professionals   by   drawing   on   the   content   of  International  Rehabilitation  Council  for  Torture  Victims  publication  entitled  Model  Curriculum  on  the  Effective   Medical   Documentation   of   Torture   and   Ill-­‐Treatment,   Educational   Resources   for   Health  Professionals  Students,  Prevention  through  Documentation  Project  2006-­‐2009,  and  from  Drawing  on  Lessons   from   the   Past:   Towards   a   Fuller   Realisation   of   the   Right   to   Rehabilitation   for   Survivors   of  Torture  in  South  Africa,  a  publication  of  SANToC,  The  South  African  No  Torture  Consortium.          Josie   Adler,   social   development   consultant,   and   Libby   Johnston,   supervisor   at   the   Refugee   Aid  Organsiation,  wrote  Section  six,  Working  with  victims  of  torture:  a  guide  for  carers  in  the  context  of  humanitarian  assistance.  They  wrote  this  section  based  on  an  interview  Josie  Adler  conducted  with  Libby  Johnston.    Nicola   Whittaker   of   Human   Rights   and   Democratisation   in   Africa,   University   of   Pretoria,   wrote  section  7,  Working  with  victims  of  torture:  a  guide  for  legal  practitioners.    Eulinda   Smith   clinical   manager,   Boitumelo   Kekana   and   Gaudence   Uwizeye   of   the   Trauma   Clinic,  Centre  for  the  Study  of  Violence  and  Reconciliation,  provided  input  and  support  for  the  production  of  this  book.    Megan   Bantjes   community   manager   at   the   Trauma   Clinic,   Centre   for   the   Study   of   Violence   and  Reconciliation  provided  assistance  and  guidance  on  important  data  contained  in  the  book.    This  book  was  made  possible  by  the  generous  financial  assistance  of  USAID.    

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1 TORTURE    

The  United  Nations  Convention  against  Torture  and  other  Cruel,  Inhuman  and  Degrading  Treatment  of  Punishment  (UNCAT,  1984)  defines    

Torture  as  “…any  act  by  which  severe  pain  or  suffering,  whether  physical  or  mental,  is  intentionally  inflicted  on  a  person  for  such  purposes  as  obtaining  from  him  or  a  third  person  information  or  a  confession,  punishing  him  for  an  act  he  or  a  third  person  has  committed,  or  intimidating  or  coercing  him  or  a  third  person  for  any  reason  based  on  discrimination  of  any  kind,  when  such  pain  or  suffering  is  inflicted  by  or  at  the  instigation  of  or  with  the  consent  or  acquiescence  of  a  public  official  or  other  person  acting  in  an  official  capacity”.1    

Torture  • Causes  severe  mental  and/or  physical  pain  or  suffering;  • Is  intentionally  inflicted;  • Is  inflicted  for  a  purpose  or  reason;  • Is  committed  by,  or,  at  the  instigation  of,  or  with  the  consent  of,  or  compliance  of  a  

public  official  or  other  person  acting  in  an  official  capacity.    

Who  tortures?  • Police  • Military  • Paramilitary  forces  • Special  forces/intelligence  personne  • Prison  officials  • Death  squads  • Health  professionals  (including  psychologists)  • Co-­‐detainees  • Rebel  forces  

 Who  is  being  tortured?  Anyone  who  is  deprived  of  their  liberty  is  vulnerable  to  being  tortured,  that  is,  people  held  involuntarily  in  places  such  as:    

• places  of  safety  for  children    • police  holding  cells,  prisons    • lock  up  psychiatric  hospitals  • drug  rehabilitation  centres  • holding  facilities  for  migrants  (for  example  Lindela)  • war  captives/hostages  • people  are  also  tortured  in  their  homes,  in  public  places  (like  at  political  rallies  or  in  the  

street)    • anyone  is  vulnerable  to  torture  if  torture  is  perpetrated  in  the  country  in  which  they  live  in,  

for  example  Zimbabwe  and  South  Africa  • Women,  men,  children  2

                                                                                                                         1   United   Nations   Convention   Against   Torture   and   other   Cruel,   Inhuman   and   Degrading   Treatment   or  Punishment   (UNCAT),   adopted   and   opened   for   signature,   ratification   and   accession   by   General   Assembly  Resolution  39/46  of  10  December  1984. 2  Megan  Bantjes,  Community  Manager,  CSVR  (powerpoint  presentation).  

   

 

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1.1 Centre  for  the  Study  of  Violence  and  Reconciliation  (CSVR)    Trauma  and  Transition  Programme  (TTP)  

The   Trauma   and   Transition   Programme   (TTP)   offers   services   to   survivors   of   violence   through   the  Trauma  Clinic.  Clients  are  either  self-­‐  referred  or  referred  by  families,  friends,  doctors,  psychologists,  social   workers,   former   clients,   schools,   companies   and   partner   organizations.3   TTP   through   the  Trauma  Clinic   provides   free   counseling,   therapy   and   early   intervention   (also   called   debriefing)   to  individuals   and   families   who   have   experienced   or   witnessed   traumatic   or   violent   events.   It   also  conducts   group   work   with   refugees,   ex-­‐combatants,   torture   victims   and   children   of   survivors   of  violence.  TTP  provides  training  and  support  to  service  providers  who  work  in  the  field  of  traumatic  stress.    The  following  assessment  tool   is  administered  to  clients  who  come  to  the  Trauma  Clinic  to  determine  the  particular  forms  of  torture  to  which  they  have  been  exposed.  

                                                                                                                         3    CSVR  brochure,  2009.    

(1) Beating,  kicking,  striking  with  objects  (2) Beating  to  the  head  (3) Threats,  humiliation  (4) Being  chained  or  tied  to  others  (5) Exposure  to  heat,  sun,  strong  light  (6) Exposure  to  rain  or  cold,  sustained  immersion  of  body  in  water  (7) Being  placed  in  a  sack,  box,  or  very  small  space  (8) Near-­‐drowning,  repeated  submersion  of  head  in  water  (9) Suffocation  (10) Overexertion,  hard  labor  (11) Exposure  to  unhygienic  conditions  conducive  to  infections  and  other  diseases  (12) Blindfolding  (13) Isolation,  solitary  confinement  (14) Mock  execution  (15) Being  made  to  see  or  hear  others  being  tortured  (16) Starvation  (17) Sleep  deprivation  (18) Suspension  from  a  rod  by  hands  and  feet  (19) Rape  (20) Sexual  humiliation  (21) Burning  (22) Beating  to  the  soles  of  feet  with  rods  (23) Blows  to  the  ears  (24) Forced  standing  (25) Having  urine  or  feces  thrown  at  one  or  being  made  to  throw  urine  or  feces  at  other  prisoners  (26) Non-­‐therapeutic  administration  of  medicine  /  drugs  (27) Insertion  of  needles  under  toenails  and  fingernails  (28) Being  forced  to  write  confessions  numerous  times  (29) Being  shocked  repeatedly  by  an  electrical  instrument  (30) Mutilation  of  genitalia  (31) Sexual  assault  (32) Forced  to  torture  others  (33) Forced  to  kill  others  (34) Denial  of  medical  treatment  (35) Amputation  of  body  parts  (36) Other.  Specify:  Comments:    

   

 

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TTP’s  offers  services  to  people  who  have  been  tortured  in  South  Africa  and,  or,  to  people  who  have  been  tortured  in  their  country  of  origin.    

Torture  in  South  Africa  In  South  Africa  there  is  irrefutable  evidence  that  links  torture  to  repressive  rule  under  apartheid4.    Post  apartheid  the  democratic  South  African  government  took  a  position  against  torture  by:  

• Enshrining    the  right  not  to  be  tortured,  not  to  be  treated  or  punished  in  a  cruel  inhuman  or  degrading  way  in  the  SA  Constitution  (Section12)  

• Signing  and  ratifying  UNCAT  and  • By  participating   in  drawing  up  the  Robben   Island  Guidelines,  which  provide  guidelines  and  

measures   for   the   prohibition   and   prevention   of   torture   and   cruel,   inhuman   or   degrading  treatment  and  punishment  in  Africa.  

Despite  these  actions  on  the  part  of  the  democratic  government  it  is  unsettling  to  note  that  incidents  of  torture  continue  to  be  reported.  For  example,  the  Judicial   Inspectorate  of  Prisons  received  over  2000   complaints   of   assaults   against   prisoners   by   prison   warders   between   April   2008   and  March  2009.5   The   2010   Amnesty   International   report,   in   reference   to   the   Independent   Complaints  Directorate  (ICD)  which  receives  complaints  against  the  South  African  Police  Services,  recorded  828  incidents  of   intent   to  do  grievous  bodily  harm  against  people  held   in  police  custody   in   the  period  April   2008   to  March  20096.  Corroborated   cases   included   the  use  of   suffocation,  electric   shock  and  assault  with  fists  and  booted  feet.      Status  of  people  tortured  in  their  country  of  origin  Human   rights   monitors   have   documented   torture   in   more   than   130   countries   around   the   world,  including  democracies   such  as  Spain,   Italy,  Brazil,   South  Africa  and   the  USA.  According   to  Amnesty  International,  in  Africa,  “there  is  still  an  enormous  gap  between  the  rhetoric  of  African  governments,  which  claim  to  protect  and  respect  human  rights  and  the  daily  reality  where  human  rights  violations  remain  the  norm.”7  Survivors  of  torture  flee  their  countries  because  conditions  are  unsafe  and  they  face  repeated  persecution.  For  those  who  come  to  South  Africa  remaining  in  the  country  can  be  an  ongoing   struggle   because   it   is   difficult   to   attain   legal   status.   The   following   table   provides   a  categorization  of  migrants  to  South  Africa  and  their  documents.    

                                                                                                                         4  SANToC,  (2010).  Drawing  on  Lessons  from  the  Past:  Towards  a  Fuller  Realisation  of  the  Right  to  Rehabilitation  for  Survivors  of  Torture  in  South  Africa.  5  Amnesty  International.  (2010).  The  State  of  the  World’s  Human  Rights.  Amnesty  International  London.  6  Amnesty  International.  (2010).  The  State  of  the  World’s  Human  Rights.  Amnesty  International  London.  7  Amnesty  International.  (2009).  The  State  of  the  World’s  Human  Rights.  Amnesty  International  London.  

Category   Documents  held  

Asylum  seeker  An  individual  who  has  submitted  an  asylum  application  to  Department  of  Home  Affair.    Note  that  the  majority  of  asylum  applications  are  rejected.  

Section  22  permit  

Refugee  An  individual  who  has  been  granted  asylum.    This  process  can  take  years.    In  the  meantime,  individuals  hold  asylum  permits.  

Section  24  permit  

Students,  Workers,  Visitors     Study/  work  permits  or  visas  documented  in  passport  

Undocumented  migrant   Not  in  possession  of  documentation  approved  by  the  SA  government    

   

 

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2 EFFECTS  OF  TORTURE    

Torture  affects  individual  survivors,  their  families  and  whole  societies.  Extensive  work  and  research  with   people   who   have   been   tortured,   and   work   in   repressed   societies   and   communities,   whose  members  have  been  tortured,  identifies  common  and  unique  physical  and  psychological  symptoms  and   effects   on   families   and   societies.   It   is   important   to   remember   that   torture   survivors   do   not  present  with  either  physical  or  psychological  symptoms.  Torture  impacts  on  the  psyche  and  the  body  simultaneously  and  its  effects  extend  beyond  the  individual  to  impact  on  families  and  communities.  

2.1 Common  effects  of  torture  8  Posttraumatic  stress  disorder   Depression   Physical  Symptoms  Reliving  the  trauma:  Nightmares  Bad  thoughts  or  memories  of  the  torture  come  into  your  mind    Acting  or  feeling  like  the  torture  is  happening  all  over  again  flashbacks)  Avoiding  the  trauma:  Trying  to  forget  the  torture,  trying  not  to  think  about  it  Staying  away  from  anything  that  reminds  you  of  the  torture  Cannot  remember  important  things  that  happened  during  the  torture  Numbness:  Feeling  like  you  do  not  care  about  life  or  what  happens  to  you  Feeling  like  no  one  understands  or  cares  about  you,  like  you  are  alone  and  cut  off  from  others  Feeling  numb,  like  there  are  no  feelings  inside  you  Feeling  like  you  have  no  future  or  that  you  may  die  sooner  than  most  people  Heightened  arousal:  Difficulty  falling  asleep  or  staying  asleep  at  night  Feeling  angry  a  lot,  easily  upset  Difficulty  concentrating  Can’t  relax  or  feel  comfortable,  often   afraid   something   bad   will  happen  

Feeling  sad  or  angry    Difficulty  thinking  or  making  decisions    Difficulty  concentrating  or  Feeling  worthless  or  Hopeless    Feeling  excessive  guilt    Feeling  that  you  do  not  care  about  life,  that  you  are  not  interested  in  things    Feeling  too  hungry  or  not  hungry  at  all,  gaining  or  losing  a  lot  of  weight  without  trying  to    Sleeping  too  much  or  too  little    Feeling  tired  a  lot,  not  having  energy    Thinking  about  death  a  lot,  thinking  about  killing  yourself  (suicidal  thoughts)    

Headaches    Feeling  dizzy,  faint  or  weak    Chest  pain    Heart  beats  very  fast    Stomach  hurts  or  feeling  sick  in  the  stomach    Shaking  or  trembling    Hands  or  feet  feel  cold    Hot  or  burning  feelings    Numb  or  tingling  sensations    Sweating    Diffuse  or  generalized  sense  of  pain,  weakness,  misery    Other  pains  in  the  body    

 

                                                                                                                           8  The  Centre  for  Victims  of  Torture.  (2005).  Healing  the  hurt.  Retrieved  April  2012.  http://www.healtorture.org/healing-­‐the-­‐hurt.    

   

 

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Posttraumatic  stress  disorder  and  depression  are  amongst  the  better  known  and  named  effects  of  torture.  It  is  important  to  remember  that  not  all  torture  survivors  have  posttraumatic  stress  disorder  or  all  of  the  symptoms  of  posttraumatic  stress  disorder.  This  does  not  mean  they  have  not  been  affected.    There  are  diverse  psychological  and  emotional  symptoms  they  may  experience  including.    Other  psychological  symptoms  

• Anxiety• Unusual  fears  and  phobias  • Feeling  self  blame  • Feeling  ashamed  • Feeling  aggressive  towards  others  • Unable  to  relate  to  others  resulting  in  breakdown  in  inter-­‐personal  relationships  • Unable  to  engage  in  intimate  relationships  • Substance  abuse  disorders  including  drug  and  alcohol  addiction

 The  physical  symptoms  with  which  torture  survivors  present  can  be  results  of  actual  damage  done  to  their  bodies  by  torturers  and  can  be  bodily  expressions  of  emotions.  Symptoms  of  physical  damage  include:    Head  injuries;  Spinal  cord  injuries;  Loss  of  vision;  Loss  of  hearing;  Bone  fractures;  Muscle  damage  Dislocation  of  joints;  Weakness  in  limbs;  Skin  damage;  Difficulties  urinating;  Difficulties  in  moving  bowels;  Damage  to  sexual  and  reproductive  organs  –  uterus,  vagina,  breast,  penis,  scrotum;  Venous  problems,  necrosis  in  the  feet  or  toes.  

2.2 Effects  on  families  

The  effects  of  torture  on  individuals  radiate  into  the  family  system.    Survivors  with  altered  identities,  lost   dignity   and   shame   find   it   difficult   to   take   up   their   previous   positions   and   roles   in   the   family  system.  Where  survivors  lose  occupational  functioning  financial  burdens  create  added  tensions.  Pain,  anger  and  grief  not  processed,  are  acted  out  in  verbal  or  physical  abuse.  Family  members  themselves  cannot   bear   to   hear   stories   of   trauma   reinforcing   the   silence,   and   thereby   negating   the   survivor’s  experience.  Without   family  support  symptoms  are  reinforced.   9    As  a   result   there  can  be  MARITAL  OR  INTERGENERATIONAL  CONFLICT.    PARENTAL   FUNCTIONING   IS   AFFECTED   with   the   result   that   parents   are   often   less   emotionally  attuned  and  attentive  to  children.    Parents  have  LOW  TOLERANCE   for  negative  emotions.   For  example  a  parent   can’t   stand   to  hear  a  baby  cry  because  it  may  reminds  the  survivor  of  other  prisoners’  screams.  There   is   SILENCE  WITHIN   the   family   regarding   the   torture   and   other   trauma   leading   to   confusion  misunderstanding,   multiple   versions   of   what   happened,   and   unaddressed   blame,   shame,   anger,  disappointment,  and  sadness.  PARENT-­‐CHILD   ROLE   REVERSAL   occurs   because   parents   experience   disempowerment   due   to  trauma-­‐related   symptoms   and   the   loss   of   their   traditional   roles   in   a   new   culture.   Children  prematurely  assume  adult  roles  due  to  more  rapid  language  acquisition  and  acculturation.  Children’s  IDENTITY  DEVELOPMENT  is  affected.    Children  experience  LOSS  OF  BASIC  TRUST.  There  can  be  PRESSURE  ON  CHILDREN   to  be   immune  to  effects  of   the  family’s  ordeals,   to  succeed  and  to  makeup  for  what  the  family  lost.  10  

                                                                                                                         9  SANToC,  (2010).  Drawing  on  Lessons  from  the  Past:  Towards  a  Fuller  Realisation  of  the  Right  to  Rehabilitation  for  Survivors  of  Torture  in  South  Africa.  10  The  Centre  for  Victims  of  Torture.  (2005).  Healing  the  hurt.  Retrieved  April  2012.  http://www.healtorture.org/healing-­‐the-­‐hurt.  

 

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   Children’s  reactions  

Anxiety       Psychosomatic  symptoms  Sleeping  problems     Problems  in  school  Depressive  features     Problems  in  the  family  Regressive  features     Behavioural  changes11

 

3 WORKING  WITH  SURVIVORS  OF  TORTURE  

The  first  ethical  obligation  of  service  providers  and  professionals  is  to  ensure  no  harm  to  patients  or  clients.  This   includes  not  causing   further  psychological  or  emotional  harm  through   the  way   that  torture  survivors  are  treated,  and  ensuring  that  state  officials  do  not  expose  them  to  torture.    

Knowledge  of   the   life  experiences  and  resettlement   issues  of   refugees  and  asylum  seekers  before,  during,  and  after  the  violence   is   important.  The  Triple  Trauma  Paradigm  describes  three  phases  of  traumatic  stress  that  apply  to  torture  survivors  –  pre-­‐flight,  flight  and  post-­‐flight12.  

 Pre  -­‐flight  

Harassment/intimidation  Fear  of  unexpected  arrest  Loss  of  job/livelihood  Loss  of  home  and  possessions  Disruption  of  studies,  life  dreams  Repeated  relocation  Living  in  hiding/underground  Societal  chaos/breakdown  Prohibition  of  traditional  practices  Lack  of  medical  care  Separation,  isolation  of  family  Malnutrition  Need  for  secrecy,  silence,      Being  followed  or  monitored  Imprisonment    Torture  and  other  violence  Witnessing  violence  

Flight  Fear  of  being  caught  or  returned  Living  in  hiding  Detention  borders  Loss  of  home,  possessions    Loss  of  job/schooling  Illness  Robbery  exploitation:  bribes,  falsification  Physical  assault,  rape,  or  injury  Witnessing  violence    Lack  of  medical  care    Separation  of  family    Malnutrition    Crowded,  unsanitary  conditions  Uncertainty  about  future  

Post-­‐flight  Low  social  and  economic  status  Lack  of  legal  status  Language  barriers  Transportation,  service  barriers  Loss  of  identity,  roles  Un-­‐/under-­‐employment  Racial/ethnic  discrimination  Inadequate,  dangerous  housing  Repeated  relocation/migration  Social  and  cultural  isolation  Family  separation/reunification    Unresolved  losses  Conflict:  marital,  family  Unrealistic  expectations  from  home  Shock  of  new  climate,  geography  Symptoms  often  worsen  

 

Talking  about  the  trauma    

Comprehension  of   torture  and   its   long-­‐term  effects  on  survivors,   their   families,   their  community   is  vital.   However,   it   is   not   always   necessary   or   even   appropriate   to   address   the   trauma   directly.  Addressing  torture  trauma  must  be  tailored  to  the  setting  and  the  services  provided.  Minimizing  the  potential  for  re-­‐traumatization  can  be  addressed  through:    •  Short-­‐term  involvement  •  Ongoing  involvement  unrelated  to  trauma  symptoms,  and  •  Involvement  that  specifically  addresses  some  aspect  of  the  trauma,  whether  expressed  or  not.  13  

                                                                                                                         11  The  Centre  for  Victims  of  Torture.  (2005).  Healing  the  hurt.  Retrieved  April  2012.  http://www.healtorture.org/healing-­‐the-­‐hurt  12  The  Centre  for  Victims  of  Torture.  (2005).  Healing  the  hurt.  Retrieved  April  2012.  http://www.healtorture.org/healing-­‐the-­‐hurt  

 

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Levels  of  addressing  trauma  

TRAUMA  

Short  -­‐term  involvement  task  unrelated  to  trauma  (e.g.  Income  maintenance  worker)  

Ongoing  involvement  unrelated  to  trauma  (e.g.  ESL  teacher)    

to  Trauma  

Assessment  intervention  related  to  trauma  (e.g.  mental  health  professional)  

Do  not  identify  trauma  in  order  to  help  

                     X   X                                    

Know  about  appropriate  referral  resources  

                     X                            X    

Consider  culture  and  traumatic  experiences  

                     X                            X                                        X  

Avoid/reduce  potential  for  reactivation  of  trauma  

                     X                            X                            X  

Respond  to  spontaneous  disclosures  of  trauma  

                     X                            X                            X  

Respond  to  expressions  of  distress  (crying)  

                     X                            X                                                      X  

Acknowledge  prevalence  of  trauma  for  refugees  

                           X                            X                        

Normalize  trauma  reactions  

                           X                                                X  

Explore  relevant  refugee  and  trauma  experience  

                           X                            X  

 

Secondary  trauma  in  the  service  provider  Service  providers,  especially   those  who  spend  most  of   their   time  working  with  survivors  of   torture  and   violence,   experience   psychological   effects   which   fit   the   criteria   for   Post-­‐Traumatic   Stress  Disorder,   Depression   and   Anxiety,   mirroring   the   symptoms   of   those   they   are   working   with.   The  effects   of   being   exposed   to   trauma   indirectly   through   others   are   referred   to   as   secondary,   or  vicarious,   trauma.   The   enormity   of   the   survivor’s   suffering   evokes   in   both   survivor   and   service  provider   feelings   of   helplessness,   and   a   sense   that   the   scale   of   the   needs   of   the   survivor   are  overwhelming.    In  response,  and  as  a  defense,  service  providers  may  assume  the  role  of  rescuer  or  saviour.   At   the   same   time   survivors   become   demanding   and   dependent.   Such   dynamics   provide  fertile  ground  for  vicarious  traumatisation.  14    Working  with  interpreters15  In  many   cases   service  providers  must   rely  on   interpreters  when  working  with   survivors  of   torture.  Where   the   service   provider   and   the   interpreter   lack   adequate   experience   or   training   mis-­‐communication   may   occur.   This   can   result   in   compromising   confidentiality   for   the   client,  misdiagnosis  for  medical  and  psychological  treatment,  or  a  general  inability  to  provide  services.        The  therapeutic  triangle  Communication  through  a  trained  interpreter  can  function  as  part  of  a  powerful  healing  process.  The  process   of   interpreting   provides   a   unique   opportunity   to   model   and   rebuild   connection,  relationships,  and  respect.  The   interpreter  becomes  part  of  a   therapeutic   triangle  while   linking   the  

                                                                                                                                                                                                                                                                                                                                                                                           13  The  Centre  for  Victims  of  Torture.  (2005).  Healing  the  hurt.  Retrieved  April  2012.  http://www.healtorture.org/healing-­‐the-­‐hurt.  14  SANToC.  (2010)  Drawing  on  Lessons  from  the  Past:  Towards  a  Fuller  Realisation  of  the  Right  to  Rehabilitation  for  Survivors  of  Torture  in  South  Africa.  15  The  Centre  for  Victims  of  Torture.  (2005).  Healing  the  hurt.  Retrieved  April  2012.  http://www.healtorture.org/healing-­‐the-­‐hurt.  

 

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provider  and  client  in  communication.  A  relationship  of  confidence  and  trust  amongst  those  involved  can  help  the  survivor  to  experience  the  safety  needed  to  engage  effectively  in  treatment.  

 Skills  for  providers  There  is  a  need  for  frequent  and  thorough  communication  between  provider  and  interpreter.  Most  training  sources  stress  the  importance  of  attending  to  three  sequential  stages  of  work  for  providers  and  interpreters:  before,  during,  and  after  the  use  of  an  interpreter  with  a  given  client  or  patient.  

 Skills  for  interpreters  Interpreting  for  torture  survivors  requires  knowledge  of  words  and  concepts  commonly  transmitted  during  the  course  of  medical,  mental  health,  legal,  or  social  services  work,  and  understanding  of  the  cultures  of  clients  as  well  as   their  experiences  of   trauma.  Sensitivity  and  resilience   in  working  with  people   (both   clients   and   providers)   are   essential.   While   each   agency   should   provide   thorough  training   for   its   interpreters,   interpreters  must  assume  responsibility   for  expanding   their  knowledge  base  (See  Annexure  1  for  some  of  the  common  vocabulary  used  in  work  with  torture  survivors).      Working   with   survivors   of   torture:   psycho-­‐social,   legal,   medical   and   humanitarian   &  economic  Striking  the  right  balance  in  working  with  torture  survivors  requires  awareness,  trust  and  acceptance.  Some  argue  that  service  providers  must   take  their  cue   from  survivors  allowing  them  to  dictate  the  pace  of  giving  testimony.  Being  able  to  do  this  requires  sensitive  judgment  that  can  only  come  with  a  good  grasp  of  torture  and  its  effects.  Working  holistically  and  co-­‐operation  amongst  service  specific  professionals   will   provide   the   survivor   with   a   more   positive   outcome   and   a   better   transition/re-­‐integration  into  society.  It  can  also  enhance  the  healing  process.  16      The  UN  Voluntary  Fund  for  Victims  of  Torture  describes  holistic  services  provided  to  victims  of  torture  as  follows:17    Psychological   assistance   is   provided   to   enable   victims   of   torture   to   overcome   the   psychological  trauma  they  have  experienced.    Medical   assistance   treats   the   physical   after-­‐effects   of   torture.   Following   diagnosis   by   a   general  practitioner,   treatment   is   provided   by  medical   specialists   in   the   fields   of   orthopaedics,   neurology,  physiotherapy,  paediatrics,  sexual  health,  urology  as  well  as  traditional  healing  and  complementary  medicine.    Social   assistance   complements   the   above-­‐mentioned   forms   of   assistance   by   providing   various  services  to  reduce  the  sense  of  marginalization  that  many  victims  experience    Legal  assistance  may  be  provided  in  a  number  of  ways  including  covering  the  costs  of  lawyers,  courts,  translations  and  legal  proceedings.    Financial  assistance  enables  victims  to  meet  their  basic  needs  and  to  gain  access  to  other  types  of  assistance,  such  as  health  care.              

                                                                                                                         16  SANToC.  (2010).  Drawing  on  Lessons  from  the  Past:  Towards  a  Fuller  Realisation  of  the  Right  to  Rehabilitation    for  Survivors  of  Torture  in  South  Africa.  17    United  Nations  Human  Rights:  http://www.ohchr.org/EN/Issues/Pages/TortureFundAssistance.aspx  

 

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4 WORKING  WITH  VICTIMS  OF  TORTURE:  A  GUIDE  FOR  MENTAL  HEALTH  WORKERS  

 

4.1 Introduction  Work  with  torture  survivors  requires  mental  health  professionals  to  adapt  their  conventional  models  of  counseling  and  psychotherapy  to  include  case  management,  advocacy  and  accompaniment.  18      Guidelines  for  adapting  services  

• SLOW  DOWN  or  become  more  comfortable  with  a  slower  pace.  Information  that  a  provider  is  accustomed  to  getting  quickly,  for  example  getting  a  person’s  date  of  birth,  can  take  much  longer  due  to  interpretation,  cultural  differences,  and  psychological  symptoms.  

• MONITOR  AND/OR  REDUCE   the  number  of  questions  asked,  especially   in   the  beginning  of  treatment.  Being  asked  many  questions  can  remind  clients  of  the  interrogation  experience.  

• CHECK  IN  WITH  CLIENTS  regularly  to  see  how  they  are  doing  and  offer  breaks.  • HELP  CLIENTS  MODERATE  the  pace  of  telling  their  trauma  stories.  • ACTIVELY   ADDRESS   evidence   of   re-­‐experiencing   symptoms   or   other   distress,   allowing   as  

much   time   as   it   takes   for   clients   to   feel   comfortable   enough   to   proceed.   This   sometimes  means  letting  go  of  interview  protocols.  

• ALLOW  AT  LEAST  TWICE  as  much  time  for  sessions  with  interpreters.  • ALLOW  ADEQUATE  TIME  at  the  end  of  sessions  for  closure  and  for  joint  planning  regarding  

self-­‐care  of  clients  after  meetings  and  between  sessions.  • ADAPT   TREATMENT   GOALS   to   the   long   processes   many   survivors   face   in   rebuilding   their  

lives  in  a  new  country.      

4.1.1 Roles  and  responsibilities  of  client  and  service  provider  For  torture  survivors,  who  may  attribute  enormous  amounts  of  power  to  authorities,  it  is  important  to  clarify  the  provider  role,  that  is,  the  limits  of  power  and  what  the  provider  offers.  It  is  critical  to  explain  who  the  provider  is  and  how  they  can  help  in  terms  directly  linked  to  the  survivor’s  situation  and/or  needs.19  

 • EXPECTATIONS:  What  can  the  survivor  expect  next?  What  does  the  provider  expect  next?  • CONFIDENTIALITY:  What   is   it   and   how   does   it   work?   What   are   its   limits?     Discuss   how  

confidentiality   applies   to   all   role-­‐players   (interpreter,   client,   provider,   bicultural   worker,  receptionist).   Torture   survivors   may   wonder   about   possible   connections   between   the  provider  or  clinic  and  governmental  authorities.  It  is  helpful  to  address  this  openly.  

• PURPOSE:  What  are  the  goals  of  the  work  together?  • PSYCHOLOGICAL  SERVICE:  What  it  is,  how  it  works,  how  it  can  help?  • PSYCHIATRIC   MEDICATIONS:   Common   issues   include   concerns   about   addiction   or  

dependency,   discontinuing  medication,   sharing  medication  with   others,   changing   dosages,  difficulty  paying  for  medication  and  knowing  how  and  where  to  fill  prescriptions.  

• CLIENTS’  RIGHTS:  Torture  survivors  may  or  may  not  be  familiar  with  the  concept  of  “rights.”    • SLOW  THE   PACE:  A   core   effect   of   trauma   is   that   the   body   and  mind   are   overwhelmed.   A  

healing   experience   for   a   torture   survivor   involves   adapting   interventions   to   a   pace   that   is  

                                                                                                                         18  The  Centre  for  Victims  of  Torture.  (2005)  Healing  the  hurt.  Retrieved  April  2012.  http://www.healtorture.org/healing-­‐the-­‐hurt.  19  SANToC.  (2010).  Drawing  on  Lessons  from  the  Past:  Towards  a  Fuller  Realisation  of  the  Right  to  Rehabilitation  for  Survivors  of  Torture  in  South  Africa.  

 

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tolerable   for   the   survivor.   This   pace   may   change   throughout   treatment   and   needs  continuous  monitoring.  

• SYSTEMS  AND  INSTITUTIONS:  How  they  (for  example,  social  services,  health  care,  education,  employment,  legal  services,  etc.)  relate  to  working  together  is  an  important  issue  for  clients.  The   success  of   a  multidisciplinary  approach   to   rehabilitation  and  advocacy   requires  people  working   within   particular   disciplines   to   have,   at   the   very   least,   a   basic   awareness   of   the  issues  and  priorities  that  their  counterparts  address.20    

4.2 Healing      

4.2.1 Stages  of  recovery  Herman   (1992),   quoted   in   Healing   the   Hurt   by   the   Centre   for   Victims   of   Torture   describes   the  following  stages  in  trauma  recovery:21    

I. Establishment  of  safety  and  stabilisation  II. Remembrance  and  mourning:  coming  to  terms  with  trauma  and  its  effect  on  one’s  life  III. Reconnection:  rebuilding  one’s  life  and  future  

 Progress   through   these   stages   is   neither   linear   nor   unidirectional   and   can   be   affected   by   ongoing  stress.  Moving   through   the   stages   can   take   anywhere   from  months   to   years.   Herman   notes,   each  survivor   “must   be   the   author   and   arbiter   of   her   own   recovery”.22   A   torture   survivor  may   define   a  successful  recovery  as  constituting  one,  two,  or  all  three  of  these  stages.    4.2.2 Familiar  strategies  used  by  mental  health  workers  to  help  torture  survivors  While  working  with  torture  survivors  requires  expansion  of  traditional  models  it  is  important  for  mental  health  workers  to  know  that  their  existing  repertoire  of  skills  and  previous  training  is  relevant.  The  following  strategies  used  in  work  with  torture  survivors  may  sound  familiar  to  those  who  have  worked  with  other  forms  of  trauma:    

• Provide   information   to   survivors   about   the   psychological   effects   of   trauma   and   normalise  and  validate  these  reactions.    

• Provide  a  safe,   therapeutic  environment  and   listen,   receive,  and  endure  the  emotions  with  the  survivor.    

• Help   survivors   learn   to   calm   and   soothe   themselves   by   teaching   specific   anxiety-­‐management  strategies.    

• Help   survivors   identify   their   beliefs   about   torture   and   persecution   and   begin   to   examine  which   beliefs   were   imposed   under   torture   (for   example,   “I   was   responsible   for   what   was  done  to  my  family.”).    

• Foster  the  establishment  or  re-­‐establishment  of  trust  in  others  and  in  the  world.  

                                                                                                                         20  SANToC,  (2010)  Drawing  on  Lessons  from  the  Past:  Towards  a  Fuller  Realisation  of  the  Right  to  Rehabilitation  for  Survivors  of  Torture  in  South  Africa.  21    The  Centre  for  Victims  of  Torture.  (2005).  Healing  the  Hurt.  Retrieved  April  2012.  http://www.healtorture.org/healing-­‐the-­‐hurt.  22  Herman,  J.L.  (1992)  Trauma  and  Recovery:  The  aftermath  of  violence  from  domestic  abuse  to  political  terror.  Basic  Books,  p.  133.  In  The  Centre  for  Victims  of  Torture.  (2005).  Healing  the  Hurt.  Retrieved  April  2012.  http://www.healtorture.org/healing-­‐the-­‐hurt.    

 

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 • Promote  positive  connection  or  reconnection  with  others.  

 • Address  pre-­‐  and  post-­‐torture  trauma  experiences,  which  may  be  significant.  

 • Assist  survivors  through  the  mourning  of  multiple  losses.  

 • Assist   survivors   with   their   adjustment   to   a   new   environment   and   the   re-­‐establishment   of  

occupational  and  educational  plans,  familial  roles,  and  responsibilities.    

• Help   survivors   anticipate   and   cope   with   potentially   re-­‐traumatisng   experiences   or   with  unexpected   experiences   of   re-­‐victimisation   (for   example,   crime,   racism,   arrest   by   local  authorities  etc.).  

 • Foster   the   eventual   connection   or   reconnection   with   meaningful   return   to   one’s   social,  

cultural,  political,  and  economic  roles,  to  whatever  extent  is  desired  by  the  client.      

• The  qualities  of  genuineness,  warmth,  high  positive  regard,  responsiveness,  consistency,  and  respect  are  as   important   in  working  with   torture   survivors  as  with  any  other  clients.  Many  survivors  highlight  the  value  of  feeling  heard  and  believed  as  the  most  healing  aspect  of  their  treatment.    

 The   following  effects  of   torture  may  affect   survivors   to  varying  degrees  depending  on  cultural  and  individual  differences23:      Distrust  Torture  survivors  have  experienced  deliberate  cruelty  and  betrayal  under  highly  intimate  conditions.  Many  torturers  knew  their  victims  personally,  and  torture  often  involves  intimate  contact.  Those  in  positions  of   authority  who  were   supposed   to  protect  people  perpetrated   torture.  Understandably,  many  survivors  resolve  never  to  trust  another  human  being.  Showing  understanding  and  acceptance  of  distrust   in  torture  survivor   is  a  powerful   intervention.  Distrust  affects  the   length  of  time   it   takes  for   someone   to   acknowledge   what   happened,   and   it   will   affect   the   survivor’s   ability   to   build  relationships  with   the   service   provider   and  with   others.   For   torture   survivors,   rebuilding   trust   is   a  long-­‐term  recovery  goal.    Silence  and  self-­‐expression  Torture  is  highly  effective  at  silencing  individuals  and  communities.  Torture  affects  people’s  thinking  and  willingness  to  express  themselves.  Their  fundamental  views  of  the  world,  other  people,  and  self  are  altered  to  accommodate  what  they  experienced  when  tortured,  which  is  usually  bizarre,  sadistic,  and  incomprehensible.  Words  often  seem  inadequate  for  explaining  what  one  experienced.  Survivors  find   it   difficult   enough   to  understand  and  believe   their   own  experiences,   so   the   task  of   explaining  them  to  someone  who  was  not  there  can  seem  overwhelming  or  pointless.    Disempowerment  and  helplessness  Empowerment   is   a   fundamental   principle   of   trauma   recovery.   Survivors   of   torture   experience  unpredictability,  helplessness,  and  lack  of  control  under  torture.  Torturers  control  their  victims’  most  intimate  and  basic  bodily  functions,  such  as  eating  and  elimination.  Victims  under  detention  live  for  long   periods  with   the   feeling   of   not   knowing  what   is   going   to   happen  next,   of   not   knowing  when  

                                                                                                                         23  The  Centre  for  Victims  of  Torture.  (2005).  Healing  the  hurt.  Retrieved  April  2012.  http://www.healtorture.org/healing-­‐the-­‐hurt.        

 

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death  might  come.  The  complete  control  that  torturers  have  over  victims  is  not  just  physical  but  also  mental.  Mental  forms  of  torture  include  sleep  deprivation,  mind  games,  direct  threats,  psychological  abuse,  brainwashing,  pharmacological  torture,  and  many  other  psychological  methods.      This  type  of  powerlessness  undermines  people’s  ability  to  assert  themselves.  Even  questions  such  as  “Do   you   understand   what   I   said   to   you?”   or   “Are   you   feeling   all   right?”   are   difficult   for   torture  survivors  to  answer.  They  try  to  assess  what  is  the  right  answer  or  what  the  authority  figure  wants  to  hear.   They   answer   yes   because   they   do   not   want   anyone   to   be   upset   with   them.   This   places  providers  in  a  very  difficult  position.  It  is  important  not  to  confuse  these  responses  with  passivity  and  indifference.   What   the   provider   might   be   seeing   is   the   chronic   fear   and   helplessness   created   by  torture  and  repression.    Shame  and  humiliation  Torturers   intentionally   produce   feelings   of   shame   and   humiliation   that   undermine   identity   and  prevent  survivors  from  talking  about  what  happened  to  them.  For  example,  forced  nakedness  is  one  technique  commonly  used  under  captivity.  This  act  strips  away  personal  identity  and  shames  victims  through  indecent  exposure  to  others.  Other  forms  of  sexual  torture  result  in  shame  and  humiliation.  Even   survivors  who   appear   quite  willing   to   talk   about   their   experiences  will   not   reveal   their  most  shaming   experiences.   Providers   can   never   assume   they   know   the   worst   of   what   a   survivor  experienced.   In   some   cultures,   it   is   unacceptable   to   disclose   sexual   torture.   Female   survivors   are  concerned   they  will   lose   their  husbands  or   their   communities  of   support.  Because  of   the  potential  social   and   economic   consequences,   rape   survivors   may   not   be   able   to   disclose   this   to   anyone.  Similarly,   men   who   are   victims   of   sexual   torture   struggle   with   extreme   feelings   of   shame,  humiliation,   and  emasculation.  Many   survivors   say   they  will   have   to   live  with   the  effects  of   sexual  torture  their  entire  lives.  When  shame  becomes  intolerable  the  effects  of  this  type  of  torture  can  be  severe,  including  suicide.      Denial  and  dis-­‐belief  Simply  put,  torture  is  difficult  to  believe.  Torturers  tell  their  victims  no  one  will  believe  them  even  if  they  live  to  tell  the  story.  Sometimes  the  torture  is  so  sadistic  and  bizarre  that  survivors  find  it  easy  to   accept   that,   indeed,   no   one   else   will   believe   what   happened.   Torturers   use   torture   to   distort  victims’   sense   of   reality.   The   world   turns   upside   down.   The   incomprehensible   and   unbelievable  become  true,  and  social  norms  and  the  rules  of  logic  or  common  sense  in  the  culture  no  longer  apply.  For  these  reasons,  survivors  deny,  distort,  or  repress  memories  of  the  torture.  Torture  survivors  may  fear   laughter   or   disbelief   if   they   talk   about   the   torture.   They   are   sensitive   to   the   slightest   gesture  from  a  provider  that  may  imply  doubt,  disbelief,  or  denial.    Disorientation  and  confusion  Under   torture,   the   assault   on   the   senses   and   the   strangeness   of   everything   that   is   happening  confuses  victims.  Torturers  manipulate  the  environment  to  create  illusions  and  fears  of  losing  one’s  mind.  Under   captivity,   even   if   it   is   only   a  matter   of   hours,   people   lose   their   sense  of   time.   This   is  especially   true  when   there   is   also   sensory   deprivation   (for   example,   blindfolding,   imprisonment   in  complete  darkness),  multiple  episodes  of  similar   interrogation  and  torture,  or  solitary  confinement.  Survivors  may   lack  memories  of  what  happened  under   captivity.   They  do  not   remember   start   and  end   dates   of   imprisonment.   Confusion   and   disorientation   influence   the   ability   to   recall   events,  creating   inconsistencies   and   gaps   in   their   stories.   Some   torture   survivors   have   experienced  pharmacological   torture   or   loss   of   consciousness.   Providers   should   use   caution   when   interpreting  memory   issues,   and   be   aware   that  memory   gaps   and   inconsistencies   are   common   among   torture  survivors.    Rage  Rage  is  a  common  response  to  the  violations  of  torture.  Many  survivors  suppressed  rage  for  a   long  time.  The   force  of   their  own  rage  often   frightens  survivors.  Survivors  may   feel  more   rage  or  anger  

 

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toward  a   current   situation   than  would  normally  be  expected,  given   the   situation.  Conversely,   they  may  shut  down  when  upset,  in  order  to  protect  themselves  from  their  feelings.  They  may  be  able  to  discuss  their  fear  of  their  anger  but  are  often  at  a  loss  as  to  what  to  do  with  it.  They  are  embarrassed  or  ashamed,  recognizing  what  they  are  feeling  is  out  of  proportion  to  the  present  situation  and  feel  helpless  against  their  own  fury.  Trauma-­‐related  rage  interferes  with  the  ability  to  remember,  to  think  clearly,  and  to  express  oneself,  especially  in  threatening  situations  where  survivors  either  feel  out  of  control  or  fear  losing  control.  Providers  may  witness  behaviors  that  the  torture  survivors  used  during  their  torture  to  survive.    Psychiatric  sequelae  Many  torture  survivors  meet  criteria  for  one  or  more  psychiatric  disorders.  However,  use  of  the  term  disorder   or   any   concept   that   so   labels   the   survivor   is   a   very   sensitive  matter.   Some   survivors   are  relieved   to  know  that  what   they  suffer  has  a  name,  a  history  of  professional   study,  and   treatment  options.   Other   survivors   feel   misunderstood   or   misrepresented   by   individual   diagnoses.   They   are  acutely   aware   that   torture   is   fundamentally   a   political   and   social   problem,   which   receives   little  attention  or  acknowledgement  worldwide.  Survivors  suffer  from  normal,  expected  human  reactions  to   extremely   abnormal   and   disturbed   sets   of   events   and   environments.   Providers   need   to  communicate  this  understanding  to  survivors  and  to  normalize  the  effects  of  the  torture  in  ways  that  have   meaning   for   survivors.   Diagnoses,   while   useful,   focus   on   particular   symptoms   and   on  individuals.  They  do  not  cover  the  full  range  of  effects  on  survivors,  their  families,  and  communities.    

5 SOME  RESOURCES  FOR  MENTAL  HEALTH  PROFESSIONALS  WORKING  WITH  VICTIMS  OF  TORTURE    

 

Centre  for  the  Study  of  Violence  and  Reconciliation  –  Trauma  Clinic  Physical  Address:     4th  Floor,  Braamfontein  Centre     23  Jorrisen  Street,  Braamfontein  Tel:   011  403  5102  Fax:   011  403  7532  E-­‐mail:   [email protected]  Services:   1.  Individual  and  group  counselling  to  survivors  of  violence  and  

torture     2.  Facilitates  support  groups     3.  Training  workshops  on  complex  trauma  and  trauma  management     4.  Specialist  services  for  the  psychiatric  management  of  survivors  of  

complex  trauma  and  torture     5.  Community  outreach  programmes  to  raise  awareness  of  trauma  

and  PTSD  Islamic  Careline  Physical  Address:     32  Avenue  Road,  Fordsburg  Tel:   011  373  8080  Fax:   011  373  8099  Services:   Counselling  for  abused  women  and  children,  marital  and  family  

counselling,  trauma  debriefing,  play  therapy,  HIV  and  Aids  counselling.  

Fees:   Donation  preferred  for  face-­‐to-­‐face  counselling.    Jesuit  Refugee  Services  (JRS)  Physical  Address:   7th  Floor  Royal  Place  Building  

85  Eloff  Street  Tel:         011  333  0980  

 

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Fax:         011  333  0119  Email:         [email protected]  Services:   1.  Provides  limited  accommodation  and  assistance  for  new  arrivals  

and  vulnerable  groups     2.  Writes  referral  letters  to  hospitals  and  clinics     3.  Provides  Support  and  Counselling  to  refugees  infected  and  

affected  by  HIV/Aids     4.  Limited  Funeral  Assistance     5.  Assists  with  micro  loans,  depending  on  availability  of  funds.    Johannesburg  Child  Welfare  Physical  Address:   41  Fox  Street,  Cnr  West  Street,  Johannesburg  Tel:   011  298  8500  Fax:   011  298  8590  Services:   Sexual  abuse  unit  for  children  under  12  years,  counselling  and  

therapy.    Johannesburg  Parents  and  Child  Counselling  Centre  Tel:   011  484  1734  Services:   Telephone  counselling  traumatised  children  and  women    Lifeline  Physical  Address:   2  The  Avenue,  Corner  Henrietta  Street,  Norwood.  24  hr  Crisis  Line:   011  728  1347  Fax:   011  728  3497  Services:   Rape  Counselling  for  survivors  and  family,  domestic  violence  

counselling  and  trauma  counselling.  Face  to  face  counselling  per  appointment.  

Fees:   Donations  accepted.    Mother  Teresa  Home    Physical  Address:   No  76  St  Georges  Street,  Yeoville,  Johannesburg  Tel:   011  648  6315  Services:   Shelter  for  women  and  children,  Spiritual  support.  Food  and  

counselling.    Mthwakazi  Arts  and  Culture  Advice  Office    Physical  Address:   214  Geldenhuys,  33  Jorissen  Street,  Braamfontein  Tel:   011  492  2352492  00000002352  Services:   Information  workshops,  sustainable  peace  building,  legal  advice  and  

referrals.  Vocational  advice  training  for  migrants,  asylum  seekers,  refugees  and  their  families.  

 People  Opposing  Women  Abuse  (POWA)  Physical  Address:   Confidential  Tel:   011  642  4345/6  Fax:   011  484  3195  Services:   Telephonic  and  individual  counselling  for  women,  legal  advice  and  

court  preparation,  and  shelters  for  abused  women  Fees:   R1  –  R5  on  a  sliding  scale  depending  on  income.        

 

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Refugee  Ministry  Centre  Physical  Address:   Baragh  House     St.  Mary’s  Cathedral     Cnr  Wanderers  and  Plein  Streets,  Johannesburg  Tel:   011  333  3392  Services:   1.  Advocates  on  behalf  of  refugees  with  departments  of  health  and  

home  affairs     2.  Limited  paralegal  assistance     3.  Psychosocial  counselling  to  refugees  and  refugee  torture  survivors    South  African  Depression  and  Anxiety  Group  Tel:   0800567567  Services:   Telephone  support  for  depression  and  anxiety.    Women  Refugee  Care  (WORECA)  Physical  Address:   19  Lilly  Ave,  Berea  Tel:     076  186  1137  Services:   Assists  refugee  and  migrant  woman  through  pregnancy  and  post  

natal.    Southern  African  Centre  for  the  Survivors  of  Torture  (previously  known  as  ZTVP)  Physical  Address:   Field  North  Building  1st  Floor  

23    Cnr  Jorrisen  &  De  Beer  Streets,  Braamfontein  Services:   The  Southern  African  Centre  for  Survivors  of  Torture  is  

a  rehabilitation  centre  that  documents  human  rights  violations  and  offers  holistic  medical  and  psychological  rehabilitation  services  to  victims/survivors  of  organised  violence  and  torture  perpetrated  within  the  Southern  African  Development  Community  (SADC)  region.  

 Southern  African  Women’s  Institute  for  Migration  Affairs  (SAWIMA)  Physical  Address:   513  Heeringracht  Building     87  De  Korte  Street     Braamfontein  Tel:   011  339  3900  (office  hours)     079  873  9021/  011  211  3269  (after  hours)  Email:   [email protected]  Contact  Person:       Joyce  Dube  Services:       Counseling,  HIV/AIDS           Paralegal  desk    Zimbabwe  Political  Victims  Association  Physical  Address:   114  Rissik  Street     Methodist  House     Braamfontein  Tel:   072  517  6066  Services:   Welfare  assistance,  paralegal  assistance,  counselling  referrals    Sophiatown  Community  Psychological  Services  Physical  Address:   4  Lancaster  Street     Westdene  Tel:     011  482  8530/482  2117  Services:   Counselling  ;  Couple  counseling;  Family  counseling;  Training;  Groups  

 

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6 WORKING  WITH  VICTIMS  OF  TORTURE:  A  GUIDE  FOR  MEDICAL  PROFESSIONALS  

 

6.1 Introduction  Health  professionals  who  encounter  survivors  of  torture  may  do  so  in  different  capacities,  and  they  may  thus  have  slightly  different  but  convergent  duties24:  

• The  health  professional   that   is  asked  to  examine  an   individual  expressly   for   the  purpose  of  providing  a  medical  opinion   in  a   report   for  a  court  or  other   judicial  body  will  be   fulfilling  a  forensic  (medico-­‐legal)  role.    

 • A  health  professional  who  is  acting  as  a  care  giver  to  an  individual  and  who  in  the  course  of  

routine   work   notes   signs   and   symptoms   of   ill-­‐treatment,   or   to   whom   the   individual  complains   of   being   previously   subjected   to   ill-­‐treatment,   may   need   to   make   an   accurate  medical  record  of  the  findings  in  the  medical  notes.  

 • A   health   professional   that   forms   part   of   a   team   visiting   places   of   detention   may   record  

findings  of  ill  treatment  in  individuals,  but  this  information  may  be  used  more  generally  in  a  report  on  the  place  of  detention  without  actually  forming  part  of  a  medico-­‐legal  report.    

 • Health   professionals   in   primary   care   or   emergency   departments   to   whom   the   individual  

complains  of  ill  treatment  or  who  note  signs  of  torture.  In  such  cases  the  health  professional  may  not  necessarily  have  to  write  a  report,  but  may  just  need  to  know  how  to  make  a  proper  examination  and  a  good  set  of  medical  notes,  which  document  the  care.  

 • Health   professionals   in   hospitals   or   clinics   who   may   be   asked   by,   for   example,   police   or  

military,  to  examine  a  detainee.    

• Health  professionals  examining  individuals  in  a  specialist  centre  for  survivors  of  torture.    6.2 Evidence  of  torture  

• Torture   as   practiced   around   the   world   has   many   features   in   common,   almost   invariably  including  beating,  slapping  and  kicking  and  more  sophisticated  techniques.  

 • Increasingly   across   the   world   torture   methods   are   devised,   sometimes   with   the   help   of  

doctors   that   produce   maximum   pain   with   minimum   external   evidence.     For   example,  physical  evidence  of  beating  may  be  limited  when  wide,  blunt  objects  are  used  for  beatings.  Similarly,  victims  are  sometimes  covered  by  a  rug,  or  shoes  in  the  case  of  falaka,  to  distribute  the   force   of   individual   blows.   For   the   same   reason,  wet   towels  may   be   used  with   electric  shocks.  Other   cases   of  maximum  pain   and   suffering  with  minimal   evidence   include   forced  deprivation.    

 • Taking   a   detailed   history   is   essential   to   ensure   that,   during   the   subsequent   physical  

examination,   signs   in   the   relevant   areas   of   the   body   are   not   missed   and   that   a   correct  differentiation  from  accidental  or  self-­‐inflicted  injury  is  made.  For  this  reason  it  is  necessary  to  review,  at  length,  some  of  the  techniques  employed  in  different  countries  before  outlining  the  symptoms  and  signs  to  be  expected  during  history-­‐taking  and  physical  examination.    

                                                                                                                         24  International  Rehabilitation  Council  for  Torture  Victims.  (2011/12).  Model  Curriculum    on  the  Effective  Medical  Documentation  of    Torture  and  Ill-­‐Treatment,  Educational  Resources  for  Health  Professionals  Students,  Prevention  through  Documentation  Project  2006-­‐2009.  Copenhagen.    Accessed  May  2012  from  http://phrtoolkits.org/wp-­‐content/uploads/  downloads/2011/12/MODEL-­‐CURRICULUM.pdf  

 

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 • Of  particular  value  in  assessing  the  severity  of  the  attack  is  a  history  of  loss  of  consciousness,  

though   this   should   be   elaborated   by   questions   aimed   at   finding   out   whether  unconsciousness   was   caused   by   blows   to   the   head,   asphyxiation,   unbearable   pain   or  exhaustion.    

• It   is  difficult  to  separate  physical   from  psychological  torture,  as  each  has  a  component  of  the   other;   for   example,   hooding   not   only   impedes   normal   breathing,   but   also   produces  disorientation  and  fear.  In  addition,  physical  forms  of  torture  and  ill  treatment  will  generally  produce  both  physical  and  psychological  sequelae,  and  psychological  forms  of  torture  and  ill  treatment  often  result  in  psychological  sequelae,  but  may  also  produce  physical  sequelae  as  well.    25  

 6.3 Medical  history  The  physician  should  obtain  a  complete  medical  history,   including   information  about  prior  medical,  surgical  or  psychiatric  problems.    1. Be  sure  to  document  any  history  of  injuries,  medical  conditions  and  surgery  before  the  period  of  

detention  and  any  possible  after-­‐effects  2. Avoid  leading  questions  3. Structure   inquiries   to   elicit   an   open-­‐ended,   chronological   account   of   the   events   experienced  

during  detention      4. Specific   historical   information   may   be   useful   in   correlating   regional   practices   of   torture   with  

individual   allegations   of   abuse.   Examples   of   useful   information   include   descriptions   of   torture  devices,   body   positions,   methods   of   restraint,   descriptions   of   acute   or   chronic   wounds   and  disabilities  and  identifying  information  about  perpetrators  and  places  of  detention    

5. An   individual   who   has   survived   torture   may   have   trouble   expressing   in   words   his   or   her  experiences  and  symptoms.  In  some  cases,  it  may  be  helpful  to  use  trauma  event  and  symptom  checklists  or  questionnaires.    

6.4 Physical  examination  The  physical  examination  is  usually  the  last  component  of  a  medical  evaluation  of  an  alleged  torture  victim,   after   the  acquisition  of   all   background   information,   allegations  of   abuse,   acute  and   chronic  symptoms   and   disabilities,   and   after   the   psychological   evaluation,   if,   in   fact,   the   psychological  evaluation  is  performed  by  the  same  clinician  who  is  assessing  physical  evidence  and  conducting  the  physical  examination.  

• It  is  essential  to  obtain  the  individual’s  informed  consent  prior  to  the  physical  examination.    • The  physical  examination  must  be  conducted  by  a  qualified  physician.  • Whenever  possible,   the  patient   should  be  able   to  choose   the  gender  of   the  physician  and,  

where  used,   interpreter.   If   the  doctor   is   not   the   same  gender   as   the  patient,   a   chaperone  who  is  of  the  same  gender  as  the  patient  should  be  used  unless  the  patient  objects.    

• The   patient   must   understand   that   he   or   she   is   in   control   and   has   the   right   to   limit   the  examination  or  to  stop  at  any  time.  26      

                                                                                                                         25  International  Rehabilitation  Council  for  Torture  Victims.  (2011/12).  Model  Curriculum    on  the  Effective  Medical  Documentation  of    Torture  and  Ill-­‐Treatment,  Educational  Resources  for  Health  Professionals  Students,  Prevention  through  Documentation  Project  2006-­‐2009.  Copenhagen.    Accessed  May  2012  from  http://phrtoolkits.org/wp-­‐content/uploads/  downloads/2011/12/MODEL-­‐CURRICULUM.pdf  26  International  Rehabilitation  Council  for  Torture  Victims.  (2011/12).  Model  Curriculum    on  the  Effective  Medical  Documentation  of    Torture  and  Ill-­‐Treatment,  Educational  Resources  for  Health  Professionals  Students,  Prevention  through  Documentation  Project  2006-­‐2009.  Copenhagen.    Accessed  May  2012  from  http://phrtoolkits.org/wp-­‐content/uploads/  downloads/2011/12/MODEL-­‐CURRICULUM.pdf    

 

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Acute  Symptoms  • The   individual   should   be   asked   to   describe   any   injuries   that   may   have   resulted   from   the  

specific  methods  of  alleged  abuse.  For  example:  bleeding,   bruising,   swelling,   open   wounds,   lacerations,   fractures,   dislocations,   joint   stress,  haemoptysis   (coughing   up   blood),   pneumothorax   (lung   puncture),   tympanic   membrane  perforation,   genitourinary   system   injuries,   burns   (including   colour,   bulla   or   necrosis  according  to  the  degree  of  burn),  electrical  injuries  (size  and  number  of  lesions,  their  colour  and   surface   characteristics),   chemical   injuries   (colour,   signs   of   necrosis),   pain,   numbness,  constipation  and  vomiting.    

• The  intensity,  frequency  and  duration  of  each  symptom  should  be  noted.    • The   development   of   any   subsequent   skin   lesions   should   be   described   and  whether   or   not  

they  left  scars.  27    Chronic  Symptoms  

• Elicit   information   of   physical   ailments   that   the   individual   believes   were   associated   with  torture  or  ill  treatment.    

• Note  the  severity,  frequency  and  duration  of  each  symptom  and  any  associated  disability  or  need  for  medical  or  psychological  care.    

• Even   if   the   after-­‐effects   of   acute   lesions   are   not   observed   months   or   years   later,   some  physical   findings  may   still   remain,   such  as  electrical   current  or   thermal  burn   scars,   skeletal  deformities,  incorrect  healing  of  fractures,  dental  injuries,  loss  of  hair  and  myofibrosis.  

• Common  somatic  complaints  include  headache,  back  pain,  gastrointestinal  symptoms,  sexual  dysfunction   and  muscle   pain.   Common   psychological   symptoms   include   depressive   affect,  anxiety,  insomnia,  nightmares,  flashbacks  and  memory  difficulties.28    

6.5 Medical  report  Careful  documentation  of  physical  evidence  plays  a  critically  important  role  in  verifying  that  torture  has  occurred,   in  supporting   legal  claims  and  contributing  to  human  rights  campaigns.    The  medical  practitioner  requires:  knowledge  of  torture  methods  and  their  effects;  familiarity  with  methods  of  torture  designed  to  leave  little  physical  evidence;  skills   in  detecting  hidden  and  chronic  effects  of  torture;   knowledge   of   patterns   of   torture   in   particular   localities;   understanding   of   appropriate  diagnostic   tests;   thorough  understanding  of  ethical  principles  and  obligations;  acquaintance  with  relevant   national   legislation   and   protocols;   and   international   human   rights   legislation,   and   a  capacity  for  empathy.    29    The  report  on  the  findings  of  the  medical  examination  includes  a  photographic  record  of  injuries  and  a   completion   of   a   form   containing   standard   anatomical   drawings   on   which   findings   of   the  investigation  can  be  shown.   In  South  Africa  this   form  is  known  as  the  J88.    Standards  for  effective  medical   evaluation   recommended  by   the   Istanbul   Protocol   provide   a   guideline   for   the   report   (see  Appendix  2).  The  report  should  include  the  following  details:    

                                                                                                                         27  International  Rehabilitation  Council  for  Torture  Victims.  (2011/12).  Model  Curriculum    on  the  Effective  Medical  Documentation  of    Torture  and  Ill-­‐Treatment,  Educational  Resources  for  Health  Professionals  Students,  Prevention  through  Documentation  Project  2006-­‐2009.  Copenhagen.    Accessed  May  2012  from  http://phrtoolkits.org/wp-­‐content/uploads/  downloads/2011/12/MODEL-­‐CURRICULUM.pdf    28  International  Rehabilitation  Council  for  Torture  Victims.  (2011/12).  Model  Curriculum    on  the  Effective  Medical  Documentation  of    Torture  and  Ill-­‐Treatment,  Educational  Resources  for  Health  Professionals  Students,  Prevention  through  Documentation  Project  2006-­‐2009.  Copenhagen.    Accessed  May  2012  http://phrtoolkits.org/wp-­‐content/uploads/  downloads/2011/12/MODEL-­‐CURRICULUM.pdf      29  SANToC.  (2010).  Drawing  on  Lessons  from  the  Past:  Towards  a  Fuller  Realisation  of  the  Right  to  Rehabilitation  for  Survivors  of  Torture  in  South  Africa.  

 

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• Case  information  which  details  the  name  of  the  professional,  date  of  the  evaluation,  referral  source,   evidence   of   informed   consent,   biographical   details   of   the   patient,   whether   an  interpreter  was   used,   other   parties   present,   details   of   any   restrictions   on   the   examination  and  to  whom  the  report  was  given;  

• Credentials  of  the  examiner  including  qualifications  and  experience;    • Background  history  of  the  patient;  • Allegations  of  torture.  Details  on  the  torture  will  depend  on  the  purpose  of  the  report.  Some  

lawyers  note  that  a  general  description   is  sufficient  so  that  another  version   is  not  provided  for   cross-­‐examination.     For   the   purposes   of   human   rights   advocacy   a   detailed   account  provides  important  data  for  identifying  patterns  of  torture;  

• Current  symptoms  and  disabilities;  • Findings  of  the  physical  examination;  • Results  of  diagnostic  tests  including  radiology  reports  and  blood  tests;  • Interpretation  of  findings;  • Recommendations;  • Opinion  on  the  association  between  findings  and  allegations  of  torture30.  •  

6.6 Ethical  Issues  Apart  from  the  obvious  importance  of  medical  examination  to  guide  treatment  of  torture  survivors,  medical  evidence   is   significant   for   legal  action  and   for  advocacy  against   torture.   Lawyers  acting  on  behalf   of   torture   survivors   place   a   high   value   on   medical   evidence,   which   some   describe   as  ‘incontrovertible’,  meaning  that  it  can  be  used  to  prove  beyond  reasonable  doubt  that  torture  took  place.    Similarly,  medical  evidence  that  clearly  reveals  the  physical  damage  done  by  torture   is  used  effectively  to  expose  that  torture  occurred,  and  to  advocate  for  its  prevention.31      Despite   the   importance   of  medical   proof   for   legal   action   and   torture   prevention,   the   first   ethical  obligation   of   medical   doctors,   who   come   into   contact   with   survivors   of   torture,   and   of   cruel,  inhuman  or  degrading  treatment,   is  to  the  patient.    This  means  that  the  practitioner  has  a  duty  to  examine  and  treat  the  survivor  guided  by  the  ethical  principles  of:      

• autonomy,   by   obtaining   consent   and   protecting   privacy   and   maintaining   a   practitioner-­‐patient  confidentiality;    

• non-­‐maleficence  by  doing  no  harm;    • justice  by  ensuring  fair  treatment,  and  • beneficence,   by   ensuring   that   the   survivor’s   overall   care,   protection   and   well-­‐being   is  

considered  by  the  health  professional,  who  must  also  ensure  that  the  survivor  does  not  face  discrimination  due  to  his  or  her  vulnerability,  and  that  he  or  she  will  be  treated  with  dignity  at  all  times.32            

Similarly,  health  professionals  are  under  obligation  to  examine  and  treat  people  held  in  the  custody  of  state  officials  and  institutions  with  the  same  standard  and  quality  of  care  that  they  would  offer  to  any  other  patient.   In  other  words  doctors  are  obliged  to  avoid  unfair  discrimination  and  should  administer  fair  treatment  irrespective  of  the  social  or  legal  status  of  the  patient.        

                                                                                                                         30  SANToC.  (2010).  Drawing  on  Lessons  from  the  Past:  Towards  a  Fuller  Realisation  of  the  Right  to  Rehabilitation  for  Survivors  of  Torture  in  South  Africa.  31  SANToC.  (2010).  Drawing  on  Lessons  from  the  Past:  Towards  a  Fuller  Realisation  of  the  Right  to  Rehabilitation  for  Survivors  of  Torture  in  South  Africa.  32  SANToC.  (2010).  Drawing  on  Lessons  from  the  Past:  Towards  a  Fuller  Realisation  of  the  Right  to  Rehabilitation  for  Survivors  of  Torture  in  South  Africa.  

 

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Collusion  with  torture  In  South  Africa  the  HPCSA  and  SANC  are  statutory  bodies  that  guide  and  regulate  the  ethical  conduct  of   health   practitioners   and   nurses   respectively   and   advocate   the   prohibition   of   participation   in,  collusion   with,   and,   or   facilitation   of   torture.     The   Istanbul   Protocol   states   that   it   is   a   ‘gross  contravention’  of  ethics  for  health  care  professionals  to  participate  in  torture,  whether  actively  or  passively33      What   are   the   duties   of   health   professionals   who   suspect   or   have   evidence   that   torture   has   been  perpetrated  against  the  patient,  or,  suspect  that  the  patient  may  be  at  risk?      

• A  central  principle  of  the  practitioner-­‐patient  relationship  is  that  the  practitioner  must  act  in  the  best  interests  of  the  patient.    

• Given   this   the   practitioner,   even   if   employed   by   the   State,   must   retain   professional  independence.  

• The   doctor   has   a   duty   to   protect   the   patient,   to   report   evidence   of   torture   or   cruel,  inhuman  or  degrading  treatment  and  to  make  or  support  efforts  to  ensure  that  torture  or  ill  treatment  is  not  continued.  

• The  practitioner  must  consider  the  safety  of  the  patient  and  the  risks  of  reprisal   that  may  arise   from   such   actions.   In   such   situations   the   doctor   is   caught   between   the   obligation   to  report  torture  and  promote  justice,  and  the  obligation  to  ensure  the  safety  of  the  patient.34      

The  Istanbul  Protocol  suggests  that  medical  doctors  seek  advice  from  professional  bodies  and  notes  that   the  World  Medical  Association  calls  on  national  and   local  professional  associations   to   support  doctors.35        6.7 Rights  to  medical  treatment  of  people  in  custody  in  South  Africa    Section  35  of   the  South  African  Constitution  protects   the   right  of  access   to  medical   treatment   for  people  held  in  state  custody.      The  South  African  Police  Service  has   internal   regulations,   referred   to  as   ‘Standing  Orders’,  which  provide   for   the  medical  examination  of   individuals  who  are  arrested  and  detained.     For  example  Standing  Order  349  provides  for  urgent  medical  attention  to  individuals  who  are  injured  at  a  crime  scene,  guidelines   for   responses   to  detainees   requesting  medical  attention,  and  prohibitions  on   the  issuing  of  medication  to  detainees  without  the  consent  of  a  medical  practitioner.      The   Correctional   Services   Act   111   of   1998   provides   for   the   medical   treatment   of   prisoners.  Correctional  Service  institutions,  or  prisons,  are  required  to  provide  medical  facilities.  Prisoners  may  request   treatment  at  which   request   they   should  be  accompanied  or   transferred   to   the  hospital   or  health   care   facility   of   the   prison.     Additionally   the   Correctional   Services   Act   provides   for   the  protection  of  prisoners  from  treatment  and  interventions  without  their  consent  and  from  medical  abuse.  36  

                                                                                                                         33  United  Nations.  (2004).    Istantbul  Protocol  Manual  for  the  Effective  Investigation  and  Documentation  of  Torture  and  Other  Cruel,  Inhuman  or  Degrading  Treatment  or  Punishment.  Professional  Training  Series,  No  8/Rev.1.  Geneva.  34  SANToC.  (2010).    Drawing  on  Lessons  from  the  Past:  Towards  a  Fuller  Realisation  of  the  Right  to  Rehabilitation  for  Survivors  of  Torture  in  South  Africa.  35  United  Nations.  (2004).  Istantbul  Protocol  Manual  for  the  Effective  Investigation  and  Documentation  of  Torture  and  Other  Cruel,  Inhuman  or  Degrading  Treatment  or  Punishment.  Professional  Training  Series,  No  8/Rev.1.  Geneva.  36  SANToC.  (2010).    Drawing  on  Lessons  from  the  Past:  Towards  a  Fuller  Realisation  of  the  Right  to  Rehabilitation  for  Survivors  of  Torture  in  South  Africa.  SANToC.  (2010).      

 

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7 SOME  RESOURCES  FOR  MEDICAL  PROFESSIONALS  WORKING  WITH  VICTIMS  OF  TORTURE  

 

Central  Methodist  Church  Physical  Address:   Cnr  Pritchard  and  Smal  Streets,  Johannesburg  Tel:   011  337  5938  Service:   1.  Makes  referrals  for  emergency  accommodation  for  new  arrivals     2.  Makes  medical  referrals  for  torture  survivors     3.  Provides  counselling  to  refugees  infected  and  affected  by  HIV  and  

Aids.    

MEDECINS  SANS  FRONTIERES  (DOCTORS  WITHOUT  BORDERS)  Physical  Address:     Orion  Building-­‐3rd  Floor     49  Jorissen  Street     Braamfontein  Tel:   011  403  4440  Fax:   011  403  4443  Email:   [email protected]  Website:   www.msf.org.za  Services:   MSF  is  a  medical  humanitarian  organization  that  delivers  emergency  

aid  to  people  affected  by  conflicts,  epidemics,  natural  disasters  and  man-­‐made  disasters,  or  exclusion  of  health  care.  

 Doctors    Dr  Mbobo  &  Associates    Physical  address:   2nd  Floor  Becker  House,  Hospital  and  De  Korte  Street,  Hillbrow  Tel:   011  720  0666  Services:   Wellness  Clinic,  HIV/AIDS  testing  and  pre  counselling,  VCT    Dr  M.M.  Bhikhoo  Physical  Address:   74  Queens  Road     Mayfair  Tel:   011  837  5771  Fax:   011  837  7607  Email:   [email protected]    Dr  Robbie  Potenza  Physical  Address:   Suite  10  St  Joseph’s  Wing     Wits  Donald  Gordon  Medical  Centre     21  Eton  Road     Parktown  Dr.  Ebrahim  Joosuf  Physical  Address:     Burton  Court  Shop  16           8  Pretoria  Street           Hillbrow  Tel:         011  725  2281  Fax:         011  720  4980  Email:   [email protected]    Dr  T.A.A.  Essay  

 

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Physical  Address:     Townsview  Medical  Centre           72  Main  Street           Rosettenville  Tel:         011  436  1983    Dr  S.A.  Bhoora  Physical  Address:     635  Julies  Street           Malvern  Tel:         011  615  7291    Dr  S.  Brower  Physical  Address:     120  Hey  Street           Turffontein  Tel:         011  615  7291    Dr  S.W.  Maphisa  Physical  Address:       Cnr  Banket  &  Bruce  Streets           Hillbrow  Tel:         011  484  0305    Dr  M.N.  Mabasa  Physical  Address:     5463  Riverside           Matlhako  street           Kagiso  Tel:         011  410  6353    Dr  M.C.  Maharaj  Physical  Address:     House  No  41           Kagiso  Avenue           Extension  6           Kagiso  Tel:         011  410  6336    Dr  M.D.  Kgalamono  Physical  Address:     3801  Themba  Drive           Hills  View           Kagiso  2  Tel:         011  410  6784    Dr  B.  Jivan  Physical  Address:     25  Park  Street           Randfontein  Tel:         011  692  1221    Dr  T  Diphoko  Physical  Address:     2124  Ralerata  Street           Mohlakeng           011  414  5561  Dr  D.  L.  Cumes  Physical  Address:     25D  Kenmere  Street           Yeoville  Tel:         011  683  8263    

 

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Dr  G.M.P.V.  De  Oliveira  Physical  Address:       131  8th  Avenue           Bez  Valley  Tel:         011  614  6951    Dr  Z.  Bham  Physical  Address:     114  D  Twist  Street           Hillbrow  Tel:         011  484  0151    Physiotherapists      Ashira  Singh  (Physiotherapist)  Physical  Address:     House  No1  Garden  City  Clinic           35  Bartlett  Road           Mayfair  Tel:         011  495  5353  Fax:         011  8378883  Email:         [email protected]    Sello  Matona  (Physiotherapist)  Physical  Address:     New  Kensington  Medical  Centre           23  Roberts  Avenue           Kensington  Mobile  phone:       082  794  4444  Email:         [email protected]      Clare  Cresswell  (Physiotherapist)  Physical  Address:     2  Firth  Avenue           Parktown  North  Tel:         011  880  7112  Email:         [email protected]    Roxanne  Ashkar  (Physiotherapist)  Physical  Address:     Thrupps  Illovo  Centre           204  Oxford  Road           Illovo  Tel:         011  268  0331/0297  Email:         [email protected]      E.C.  Speechly  (Physiotherapist)  Physical  Address:     24  12th  Avenue           Linksfield  West  Tel:         011  485  1882      G.M.  Bogoshi  (Physiotherapist)  Physical  Address:       Johannesburg  Hospital           Parktown  Tel:         011  488  3258    

 

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 L.B.  Lelaka  (Physiotherapist)  Physical  Address:     2  Bunting  Road           Netcare  Rehabilitation  Hospital           Auckland  Park  Tel:         011  489  1226    Dawn  Hansen  (Physiotherapist)  Physical  Address:     Milpark  Hospital           Suite  2  Lower  Level           Parktown  West  Tel:         011  726  1512  Email:         [email protected]    J.N.  Mare  (Physiotherapist)  Physical  Address:     38  Fairfield  Road           The  Hill  Tel:         011  435  9840  Email:         [email protected]                                                              

 

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8 WORKING  WITH  VICTIMS  OF  TORTURE:  A  GUIDE  FOR  CARERS  IN  THE  CONTEXT  OF  HUMANITARIAN  ASSISTANCE  

 

8.1 Introduction  Service  providers,  be  they  receptionists,  administrators  and  volunteers,  counsellors,  facilitators,  and  professionals   are   responsible   to   support   the   healing   and   restoration   of   the   self-­‐esteem   and   self-­‐confidence  of  victims  of  torture  with  whom  they  work.    What  do  we  hope  will  come  out  of  our   intervention  with  regard  to  the  self-­‐esteem,  self-­‐respect,  goals,  independence,  and  economic  development  of  victims  of  torture?  

 Our   hope   as   carers   is   that   we   assist   victims   of   torture   on   their   way   to   becoming   self-­‐empowered,   self-­‐sufficient   individuals,   with   working   knowledge   of   places   they   can   go   and  things  they  can  do  independently.  

 What   beliefs,   attitudes,   values,   knowledge,   skills,   and   tools   do  we   value,   nurture   and   sustain   in  order   to   make   us   competent   and   effective   carers   whose   practice   can   achieve   the   hoped-­‐for  outcome?    

The  person  who  has  suffered  torture  doesn’t  want  to  come  to  your  office,   into  a  dependent,  welfare   situation.   Victims   of   torture   are   embarrassed   by   their   situation.   They   are   already  victimised.   They  don’t  want   to  be   in   the   situation  where   they  have   to  beg  organisations   for  assistance      

The  humanitarian  carer’s  interaction  creates  and  sustains  an  environment  which:    

• Avoids  a  situation  in  which  the  ability  of  the  client  to  think  and  act  is  diminished.    The  carer’s  approach   will   avoid   ‘taking   the   problem   away’   from   the   person   whose   problem   it   is.   The  locus  of  control  is  placed  and  remains  firmly  in  the  hands  of  the  victim.  The  relationship  with  the  carer  is  established  to  promote  independence;    

• Encourages  the  person  to  feel  like  someone  who  is  recognised  and  regarded  as  a  respected  and   active   partner   in   the   relationship.   The   victim   of   torture   may   have   any   number   of  negative   feelings   including   embarrassment,   fear,   confusion,   suspicion,   hostility   and  aggression.  The  carer’s  open,  non-­‐judgmental  and  interested  attitude  together  with  a  skilled,  firm   and   steadfast   holding   to   the   agreed   objectives,  will   initiate   a   process   to   support   and  guide   the   victim   of   torture   in   growing   insight   into   the   possibilities   of   co-­‐operating   and  assuming  a  journey  on  a  path  to  independence.    

8.2 Skills  of  carers  The   skills   of   the   professional   carer   are   acquired   through   academic   study,   internship,   practice   and  accumulated   experience.     This   is   built   upon   in   organisations   by   shared   collegial   experience,  strengthened  by  broader  learning  in  meetings,  seminars,  conferences  and  professional  development  courses.   Support   personnel   in   organisations   who   work   with   victims   of   torture,   including  receptionists,   administrators,   counsellors   and   facilitators,   acquire   their   skills   and   competencies  through  training  and  exposure  to  the  ethos  of  the  organisations.      

 

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8.3 Practice  of  carers  As   carers   we   have   to   work   on   our   own   self-­‐confidence   in   decision-­‐making.   This  means   not  being  so  academically  oriented.  Yes,  you   learn  everything   in  university  and  school.  You  know  the  laws  and  human  rights  and  what  should  be  done.  To  become  a  successful  carer  there  also  has  to  be  some  thinking  outside  of  the  box;  not  everything  can  be   learned  from  a  book.  You  have  to  have  your  own  judgments,  and  confidence.    

Carers  encounter  victims  of  torture  in  situations  that  require  multi-­‐pronged  responses  incorporating:  • respect  • listening    • compassion  • patience  and  insight    • application  of  critical  skills  and  analysis  in  assessing  the  situation  • seeking  additional  expertise  and  information  • formulating  an  appropriate  plan  for  intervention  that  includes  assistance,  support,  treatment  

and  ongoing  joint  reflection  and  evaluation  of  progress  to  closure.      Some  questions  for  carers  to  ask  themselves  

• In  my  first  meeting  with  a  victim  of  torture,  do  I  meet  a  new  person  in  my  life  with  authentic  interest?  Or  am  I  starting  a  ‘new  case?  

• Within  the  first  ten  minutes  of  a  meeting,  do  I  know  what  is  the  most  important  thing  in  the  life  of   this  person?  Or  has  my   total   focus  been  on   the   completion  of  all   the  details  on   the  intake  form?  

• At  the  end  of  the  first  meeting,  will  the  victim  of  torture  feel  they  have  met  someone  whom  they  have  a  sense  of,  who   they  can  work  with?    Or  have   they  met  a  person  packaged   in  a  uniform?    

• Am  I  confident  that  the  parameters  of  the  interaction  have  been  set,   including  the  limits  of  any  assistance  I  may  be  able  to  offer?      

• How  many  times  did  I  smile?  • Have   I   become   aware   of   anything   that  may   cause  me   personal   discomfort,   or   loss   of   my  

confidence?    How  will  I  address  this?      • In  what  ways  has  my  confidence  as  an  independent  decision-­‐maker  in  my  work  with  victims  

of  torture  increased?    Has  my  academic  training  supported  my  feelings  of  being  a  competent  and   effective   professional?     Have   I   experienced   situations   where   there   is   a   conflict   or  contradiction  between  what   I   feel   should  be  an  approach  or  decision   regarding  a  victim  of  torture;  between  what  I  have  learnt;  what  my  organisation  says  is  right;  and  what  I  believe  is  the  right  way  to  do  things?  How  have  I  proceeded  in  such  instances?    What  have  I  felt  about  the  outcome,  as  it  relates  to  my  own  development,  personally  and  as  a  carer?  

• How  is  my  independent  thinking  encouraged,  facilitated  and  supported  by  my  colleagues  and  organisation?      What  instances  are  there  where  I  worked  on  ‘my  mistakes’  in  a  way  that  has  led  to  my  personal  growth  and  professional  development?    What  have   I  done  when   I  have  felt   failed  either   in  making  a  good  decision,  or   that   I  have   let   the  client  or  my  organisation  down?  

• Do  I  know  and  always  practice  “The  Iron  Rule”?    (Never  do  for  people  what  they  can  do  for  themselves).     People   are   capable   and   the   carer   can   promote   self-­‐sufficiency   by   showing  ‘tough  love’  wherever  possible.  

• Who  cares  for  the  carers?        

 

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8.4 About  carer’s  health  and  well  being  A   carer’s   caseload   may   involve   10   interviews   and   consultations   a   day,   each   requiring   intense  listening   and   counselling.   The   interviews   are   followed   by   research,   problem   solving   and  preparation   of   plans   of   action.     The   accounts   presented   to   the   carer   are   traumatic   and   the  person’s   condition  may  present   in  disturbed  behaviour.   Such   intense  encounters   impact  on   the  carer’s  mental  and  emotional  capacity.  

 One   of   the   impediments   to   carers   achieving   optimal   results  may   lie   in   stress   for   which   there   are  numerous  causes.  In  addition  to  the  emotional  impact  of  listening  to  survivor’s  stories,  there  may  be  factors  in  the  carer’s  personal  life;  for  example,  situations  involving  family  members,  financial  strains,  or   worries   about   personal   competency   in   the   workplace.     In   organisations   where   shortages   of  funding  hang  over  everyone’s  heads,  carers  may  become  anxious.    ’Physician,  heal  thyself’  captures  the  role  of  debriefing  for  the  humanitarian  worker  in  regenerating  energy  and  preventing     ‘burnout’.    Debriefing   sessions  help  avoid   the   transfer  of   trauma   from   the  carer  onto  clients.    Debriefing  requires   frankness  and  openness.  Humanitarian  staff  need  to  realise  their  need  for  debriefing.  It  is  not  something  someone  else  can  identify;  one  has  to  assume  personal  responsibility  to  know  the  need  for  it,  deal  with  any  inclination  to  avoid  or  postpone  it  for  whatever  reason  (for  example,  heavy  workload,  personal  resistance  or  fear  of  cultural  stigma).        In   the   absence   of   debriefing   sessions   humanitarian   carers   may   experience   loss   of   emotional   and  mental   fitness,   rendering   them   unable   to   help   someone   who   is   dealing   with   emotional   trauma.  Carers  have  been  attacked,  verbally,  physically  and  emotionally  or  have  been  subjects  of  attempts  at  extortion.  It  can  be  surprising  to  any  practitioner  to  find  themselves  feeling  helpless,  angry,  confused,  frustrated,   disappointed.   It   is   important   to   develop   and  maintain   mental,   emotional   and   physical  wellbeing,  and  to  recognise  one’s  own  limits.  

8.5 Accountability  Carers  are  required  to  make  independent  decisions  while  remaining  accountable  to  legal  parameters,  organisational   policies   and   financial   constraints.   From   time   to   time   carers   may  make   the   ‘wrong’  decision  or  act  ambivalently.  This  usually  arises  where  carers  are  reluctant  to  acknowledge  they  can’t  fix  problems.  Or,  they  may  not  want  to  give  someone  who  is  desperate  bad  news.    Accountability   is   a   critical   strength   of   humanitarian   professional   practice.   However,   accountability  can  be  perceived  as  threatening  -­‐  as  exposure  of  vulnerability,  loss  of  self-­‐esteem  and  possible  loss  of  one’s   job.   In   reality,   the   practice   of   accountability   affords   an   opportunity   to   share   experience,  expand   and   strengthen   working   knowledge   and   build   a   trusting   environment   that   fosters   and  rewards  growth  and  independent  practice.    

8.6 Setting  and  maintaining  boundaries  How  do  carers  avoid  stepping  in  to  ‘rescue’  the  victim  of  torture  whilst  showing  compassion  until  the  client   is   able   to  assume   responsibility  and   the  ability   to   jointly  work  on  addressing  problems?  This  process  is  difficult  and  can  take  time.  An  important  attribute  for  carer’s  to  develop  is  to  refrain  from  allowing  personal  feelings  of  responsibility  to  dominate  and  to  resist  the  desire  fix’.  To  manage  this  process  the  carer  requires  commitment  to  "The  Iron  Rule"  -­‐  never  do  for  people  what  they  can  do  for  themselves.    Setting  and  maintaining  boundaries  are  vitally  important  tools  for  the  carer  in  order  to:      

• Avoid  creating  dependency    • Maintain  the  balance  between  nurturing  the  client’s  empowerment  and  retaining  the  carer’s  

mental,  emotional  and  physical  energy.      

 

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8.7 Opportunities  to  strengthen  carers  in  practice  Disappointment,   manipulation,  misappropriation   of   resources   and   theft   of  money   are   part   of   the  territory  in  humanitarian  care.  To  keep  strong  carers  have  to:    

• Keep  the  goals  of  the  work  in  sight  • Retain   a   professional   balance   by   being   objectively   assessing   situations   and   simultaneously  

being  aware  of  the  risks  • Make  use  of  collegial  support.  

 Participation   in   mentored   reflection   designed   to   foster   development   of   professionals,   and  participation  in  support  groups,  can  build  a  body  of  knowledge,  which  may  strengthen  carers  and  the  organisations  within  which  they  work.    

8.8 Organisational  culture  and  bureaucracy  While  the  broad  vision  of  the  caring  sector  is  dedicated  to  rehabilitation  of  victims  of  torture,  there  exist   diverse   ‘cultures’   in   organisations,   depending   on   whether   they   are   non-­‐governmental  organsiations,   religious,   or   government   agencies.       Inevitably   organisational   cultures   have  unintended  consequences.  For  example,  as  proficiency  and  expertise  develops,  there  may  also  grow  some   sense   of   ‘knowing   the   answers’.   As   a   result,   responses   and   interventions   may   appear   or  become  mechanical.        As   working   systems   and   processes   -­‐   which   are   important   for   good   governance   -­‐   are   established,  particularly   in   organisations   dealing   with   referrals   and   resource   management   and   distribution,  bureaucratic  requirements  may  become  onerous  and  seem  endless.    In  addition  to  being  faced  with  trying  to  fulfill  bureaucratic  requirements  victims  of  torture  seeking  help  may  encounter  bureaucratic  attitudes  that  can  be  intimidating  and  discouraging.          Factors  that  can  deplete  the  already  diminished  energies  of  victims  of  torture  and  violence  are  the  time  spent  being  referred  from  office  to  office,  or  waiting  in  queues.    When  this  happens,  as  can  be  seen  in  long  lines  at  government  documentation  and  processing  offices,  frustration  and  resentment  can  build  up  in  individuals  and  groups,  which  exacerbates  the  already  present  sense  of  victimisation.      

8.9 Obstacles  to  professional  humanitarian  caring  practice    

Corruption  Corruption   is   pervasive   in   South  Africa.  Humanitarian   carers  may  be   confronted  with   temptations,  which   are   difficult   to   resist.  What   are   the   duties   and   responsibilities   of   carers   to   strengthen   good  governance,  compliance  and  accountability?    

Good  Governance  Put  the  systems  in  place,  for  example,  policies  and  codes  of  conduct,  in  the  organisation  and  ensure  that  everyone  knows  what  they  are.    Compliance  and  accountability  Ensure  that  checks  and  balances  are  in  place  to  facilitate  compliance  and  accountability,  for  example  management   and   administration  meetings,   regular   reporting   and   inspections   and  effective  financial  reporting.        Proper  use  of  the  funding  and  resources  entrusted  to  the  organisation  for  the  purposes  of  its  humanitarian  work  requires  everyone  in  the  organisation  to  have  fiduciary  responsibility  (An  individual/organisation   in  whom   the   utmost   trust   and   confidence   has   been   placed   to   care  

 

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for,  manage  and  protect  property  or  money  for  the  purpose  for  which  it  is  intended.  The  term  "fiduciary"  is  derived  from  the  Latin  term  for  "faith"  or  "trust.")    By   adhering   to   due   process   and   taking   prompt   action   where   standards   are   not   upheld,  organisations  build  up  social  capital:      

• The  organisation  is  recognised  for  its  good  governance  and  compliance  • People  employed  within  the  organisation  are  strengthened  in  the  work  they  do  • Other   people   and   organisations   feel   confident   about   their   interactions   with   the  

organisation  and  its  representatives  • The  organisation  is  able  to  meet  its  commitments  and  continue  to  secure  funding.  

9 SOME  RESOURCES  FOR  HUMANITARIAN  CARERS  WORKING  WITH  VICTIMS  OF  TORTURE  

 

Coordinating  Body  for  Refugee  Communities  (CBRC)  Physical  Address:   11th  Floor,  Auckland  House,  Braamfontein  Tel:   011  403  4429  Fax:   011  403  8075  Service:   Provides  emergency  accommodation  for  new  arrivals.     Makes  referrals  to  relevant  service  providers     Facilitates  contacts  with  other  refugees.    Refugee  Aid  Office  (RAO)  Physical  Address:   Markade  Mall-­‐Ground  floor     84  President  Street  (corner  Kruis)     City  Centre  (Johannesburg  office)  Tel:   072  785  3959  Physical  Address:   IDASA  Building     357  Visagie  Street     Pretoria  (Pretoria  office)  Tel:   012  320  2943  Fax:   012  320  2949  Email:   admin@refugee-­‐aid.org  Services:   Provides  physical,  medical,  spiritual  and  educational  needs  of  

refugee  clients.  Financial  assistance  is  not  guaranteed  and  will  only  be  provided  as  a  contribution  to  the  family  in  need;  not  a  full  payment  of  rent  and  food.  

   Jesuit  Refugee  Services  (JRS)  Physical  Address:   7th  Floor  Royal  Place  Building     85  Eloff  Street     Johannesburg  Tel:         011  333  0980  Fax:         011  333  0119  Services:   1.  Provides  limited  accommodation  and  assistance  for  new  arrivals  

and  vulnerable  groups     2.  Writes  referral  letters  to  hospitals  and  clinics     3.  Provides  support  and  counselling  to  refugees  infected  and  

affected  by  HIV/Aids  

 

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  4.  Limited  Funeral  Assistance     5.  Assists  with  micro  loans,  depending  on  availability  of  funds.      Lutheran  Church  of  Johannesburg  (Church  of  Peace)  Physical  Address:   Cnr  Kaptein  and  Claim  Streets,  Hillbrow,  Johannesburg  Tel:   011  720  7011  Services:   Spiritual  support  and  healing  for  victims  of  torture  and  humanitarian  

support  Email:   [email protected]    Mother  Teresa  Home  Physical  Address:   No  76  St  Georges  Street,  Yeoville,  Johannesburg  Tel:   011  648  6315  Services:   Shelter  for  women  and  children,  Spiritual  support.  Food  and  

counselling.      Papillon  Development  Centre  Physical  Address:   Cnr  Mabel  and  Lily  Streets,  Rosettenville  Tel:   011  435  9799/1117  Email:   [email protected]  Services:   1.  English  Classes     2.  Computer  training     3.  Feeding  Scheme;  Mondays  –  Fridays  between  12h00  and  13h00     4.  Distributes  clothing  to  orphans  and  the  poor  who  attend  the  

feeding  scheme.    People  Opposing  Women  Abuse  (POWA)  Physical  Address:   Confidential  Tel:   011  642  4345/6  Fax:   011  484  3195  Services:   Telephonic  and  individual  counselling  for  women,  legal  advice  and  

court  preparation,  and  shelters  for  abused  women  Fees:   R1  –  R5  on  a  sliding  scale  depending  on  income.      Women  Refugee  Care  (WORECA)  Physical  Address:   19  Lilly  Ave,  Berea    Tel:     076  186  1137  Services:   Assists  refugee  and  migrant  woman  through  their  pregnancy  and  

after  delivery.      Southern  African  Centre  for  the  Survivors  of  Torture    Physical  Address:   23  Cnr  Jorissen  and  De  Beer  streets     Field  North  Building  First  Floor     Braamfontein  Tel:         011  339  4476  Services:   The  Southern  African  Centre  for  Survivors  of  Torture  is  

a  rehabilitation  centre  that  documents  human  rights  violations  and  offers  holistic  medical  and  psychological  rehabilitation  services  to  victims/survivors  of  organised  violence  and  torture  perpetrated  

 

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within  the  Southern  African  Development  Community    (SADC)  region.  

 African  Migrants  Solidarity  Physical  Address:   20  Cnr  Albert  &  Eloff  Streets     Standard  Building  8th  floor     Office  817     Johannesburg  Services:   Amis   assists   and   orients   its   clients   to   access   services   such   as  

IT/Computer  training,  English  courses  &  others     Migrant   women’s   sexual   and   reproductive   health   education   and  

protection     Facilitation   and   orientation   of   migrants   in   terms   of   studies   or  

education  in  South  Africa     Ant-­‐poverty  initiatives  for  migrants  and  local  communities.        African  Diaspora  Forum  Physical  Address:       47  Corner  Sauer  and  President  Streets                   Johannesburg  Tel:         011  633  2140  Fax:         011  636  8274  Email:         [email protected]  Services:       Humanitarian  assistance           Integration  and  reintegration  assistance    Central  Methodist  Church  Physical  Address:       Corner  Pritchard  and  Small  Streets           Johannesburg  Tel:         011  333  7672  Fax:         011  333  3254  Email:         [email protected]  Contact  person:       Pastor  Kim  Alexander/Bishop  Paul  Verryn  Services:         Emergency  accommodation  for  new  arrivals           Medical  assistance  for  immigrants           Counseling  to  refugees  infected  by  HIV/AIDS           Pre-­‐school  and  School  run  at  the  church  SHELTERS  Bethany  Shelter  Physical  Address:   Cnr  Millburn  Road  and  Viljoen  Street,  Bertrams  Tel:   011  614  3245  Restrictions:   For  Abused  Women    Bienvenue  Shelter  Physical  Address:   36  Terrace  Road,  Bertrams  Tel:   011  624  2915  Restrictions:   For  women  and  minors  only.  Email:   [email protected]    Door  of  Hope      Physical  Address:   17  Doris  Street,  Berea.  Tel:   011  432  2913  Restrictions:   Assists  newborn  abandoned  street  children.  Email:   [email protected]  

 

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Ekhaya  Overnight  Shelter  Physical  Address:   Cnr  Quartz  and  Kotze  Streets,  Hillbrow  Tel:   011  725  6531  Fax:   011  725  6572  Restrictions:   Men  only.    Freda  Hartley  Shelter  for  Women  Physical  Address:   97  Regent  Street,  Yeoville  Tel:   011  648  6005  Restrictions:   For  women  only.  Email:   [email protected]    Jabulani  Khakibos  Kids  Centre  Physical  Address:   Cnr  Claim  and  Pietersen  Streets,  Joubert  Park  Tel:   084  6201  465  Restrictions:   For  boys  who  have  been  on  the  streets.  Abused,  abandoned,  or  

orphaned  boys.  Offers  accommodation  and  education.  Email:         [email protected]    Jesse  Mission  Physical  Address:   74  Joel  Street,  Berea  Tel:   011  642  4422  Restrictions:   For  men  only.  Call  to  check  availability  of  rooms.    Place  of  Refuge  Physical  Address:   Diagonal  Street,  La  Rochelle  Tel:   011  435  7867  Restrictions:   For  men  and  women.    St  Francis  de  Sales  House  Physical  Address:   50  Buston  Street,  Doornfontein  Tel:   082  754  1959  Restrictions:   Per  referral  from  JRS,  Maximum  stay  of  3  months.  Must  follow  rules  

and  participate  in  community  activities.  Strabane  Mercy  Shelter  Physical  Address:   98  Kerk  Street,  Johannesburg  Tel:   011  336  2476/8  Fee:   R3  per  day  Restrictions:   Only  men  and  women  between  30  and  60  years  old.    The  House  Physical  Address:   60  Olivia  Road,  Berea  Tel:   011  642  4358  Restrictions:   For  girls  between  12  and  18  years  only.  Three  months  limit.  Also  

daily  drop  in  programme  with  food,  showers  and  washing  facilities.    Usindiso  Sanctuary  Physical  Address:   80  Albert  Street,  Johannesburg  Tel:   011  334  1143  Restrictions:   For  abused  women  and  girls,  especially  those  with  children.  Email:         admit@usindiso  ministries.co.za    Ikayha  Le  Themba  

 

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Physical  Address:     176  Smit  Street           Braamfontein  Tel:         011  242  3038  Fax:         011  242  3017  Contact  Person:       Merita  Ground  Email:         [email protected]  Services:   24  hour  residential  sanctuary  and  shelter  for  abused  women  and  

their  children           Counseling  for  survivors  of  abuse  Nazareth    House  Physical  Address:     Nazareth  House           1  Webb  Street           Yeoville  Tel:         011  648  1002  Fax:         011  487  3643  Contact  Person:       Sister  Lorraine  Akal  Email:         [email protected]  Services:   Caters  for:  

Abandoned  HIV  +  babies  and  children     The  financially  burdened  and  destitute  frail  aged     Mentally  challenged     Destitute,  terminally  ill  adults  with  AIDS      Rosebank  Mercy  Centre  Physical  Address:   17  Sturdee  Avenue     Rosebank  Tel:   011  447  4399  Restrictions:   Single  Men  Fee:   R5  per  night    SOUP  KITCHENS    Christ  the  King  Cathedral  Physical  Address:   Saratoga  Avenue,  Joubert  Park      Holy  Trinity  Catholic  Church  Physical  Address:   16  Stiemens  street     Braamfontein  Tel:   011  339  2826  Fax:   086  528  9538  Email:   [email protected]      Gauteng  Council  of  Churches  Physical  Address:   St  Albans  Church     Schoeman  Street     Pretoria  Tel:   012  323  5187/8  Restrictions   Food  parcels  once  per  month    Newcomers  must  register  with  the  council  and  present  proof  of  asylum  or  refugee  documents  and  

proof  of  residency  in  Pretoria    Trinity  Congregating  Church  Physical  Address:   Cnr  Muller  and  Bedford  Streets  Yeoville    

 

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10 WORKING  WITH  VICTIMS  OF  TORTURE:  A  GUIDE  FOR  LEGAL  PRACTITIONERS  

 

10.1 Introduction  This  guide  is  intended  to  assist  legal  practitioners  in  working  with  victims  of  torture  in  South  Africa.  It  unpacks   the   definition   of   torture;   identifies   the   persons   who   are   vulnerable   to   torture   in   South  Africa;   provides   the   international   legal   framework   that   governs   torture;   details   South   Africa’s  domestic  obligations  regarding  torture;  as  well  as  provides  practical  steps  for  providing  legal  services  to  victims  of  torture.      What  is  torture?  The  United  Nations  Convention  Against  Torture  (UNCAT)37  outlaws  torture;  as  well  as  cruel,  inhuman  and  degrading  treatment  or  punishment.    South   Africa   ratified   the   UNCAT   in   1998.   It   is   thus   bound   by   the   CAT   and   must   adhere   to   the  provisions  contained  therein.    The  UNCAT  defines  torture  in  Article  1  as  ‘any  act  by  which  severe  pain  or  suffering,  whether  physical  or  mental   is   intentionally   inflicted   on   a   person   for   such   purposes   as   obtaining   from  him  or   a   third  person  information  or  a  confession,  punishing  him  for  an  act  he  or  a  third  person  has  committed  or  is  suspected  of  having  committed,  or   intimidating  or  coercing  him  or  a  third  person,  or  for  any  reason  based  on  discrimination  of  any  kind,  when  such  pain  or  suffering  is  inflicted  by  or  at  the  instigation  of  or  with  the  consent  or  acquiescence  of  a  public  official  or  other  person  acting  in  an  official  capacity.  It  does  not  include  pain  and  suffering  arising  only  from,  inherent  in  or  incidental  to  lawful  sanctions’.      The   UNCAT   does   not   define   cruel,   inhuman   or   degrading   treatment   or   punishment.   However;   it  requires  states  to  prevent  cruel,  inhuman,  degrading  treatment  or  punishment.38  Legal  practitioners  should   have   regard   to   case   law,   both  national   and   international,   to   assist   in   distinguishing   torture  from  cruel,  inhuman  or  degrading  treatment  or  punishment.  In  unpacking  Article  1  of  the  UNCAT,  the  elements  of  torture  are  as  follows:  

• An  act  or  omission  that  inflicts  severe  pain  or  suffering:  o Such  as  causing  physical  pain  or  suffering;  o Such  as  intentionally  withholding  food  or  medical  treatment  from  detainees;  

• That  is  inflicted  intentionally:  o The  act  or  omission  must  be  intentional;  o If   an   official   forgets   to   provide   a   detainee   with   food;   this   would   not   be   torture.  

Rather,   if   food   is   withheld   from   a   detainee   in   order   to   solicit   a   confession   or   to  discriminate  against  the  detainee  –  this  would  amount  to  torture.  

• Must  be  inflicted  for  a  specific  purpose:  o The   UNCAT   lists   purposes   for   which   torture   is   inflicted:   to   obtain   information;   to  

obtain  a  confession;  as  punishment;  as  intimidation  or  coercion;  discrimination.  o The  list  is  not  exhaustive.  

                                                                                                                         37  The  Convention  Against  Torture  was  adopted  on  10  December  1984  through  Resolution  39/46  of  the  General  Assembly  of  the  United  Nations.  It  entered  into  force  on  26  June  1987.  38  See  Article  16  of  CAT.  

 

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• Must   be   committed   by   a   public   official   or  with   the   consent   or   acquiescence   of   a   public  official  or  person  acting  in  an  official  capacity:  

o Includes  the  state’s  failure  to  act.  • It  does  not  include  pain  or  suffering  arising  from  lawful  sanctions  

o For  example  when  force  is  used  in  lawful  state  operations.    

Persons  vulnerable  to  torture  in  South  Africa  In  the  past  in  South  Africa,  torture  was  associated  with  political  oppression.  Today,  certain  groups  of  people  in  South  Africa  are  particularly  vulnerable  to  torture  including:    prisoners;    persons  in  police  custody;    persons  in  immigration  detention;    patients  in  psychiatric  hospitals;    children  in  care  facilities  and    persons  in  military  detention.39      

10.2 States  have  an  obligation  to  protect  groups  that  are  especially  vulnerable  to  torture40    

 The  international  legal  framework  -­‐  The  right  to  be  free  from  torture  As  set  out   in  the  Introduction  above,  South  Africa   is  a  party  to  the  UNCAT  and  is  thus  bound  by   its  provisions.   UNCAT   requires   states   amongst   other   things   to   take   measures   to   prevent   acts   of  torture41;   to   repress   all   acts   of   torture42   and   to   guarantee   domestic   remedies   for   appeal   and  reparation  to  victims  of  torture43.      In   addition,   the   right   to   be   free   from   torture   has   the   status   of   a   peremptory   norm   under  international   law   known   as   jus   cogens.   This   means   that   it   has   a   higher   status   than   treaty   law   or  customary   law.44  Thus,  unlike  other   treaties   that  allow  state  parties   to   suspend  some  of   the   rights  under  the  treaty  in  question;  the  right  to  be  free  from  torture  is  absolute.      The  right  to  be  free  from  torture  is  also  contained  in  the  Universal  Declaration  of  Human  Rights45.  The   International  Covenant  on  Civil   and  Political  Rights   (ICCPR)   to  which  South  Africa   is   a  party46  also  prohibits  torture47  as  does  the  African  Charter  on  Human  and  Peoples’  Rights  (ACHPR).48  There  are  also  other  treaties  that  a  legal  practitioner  can  have  regard  to  when  enforcing  the  rights  of  victims  of  torture  –  such  as  the  Convention  on  the  Rights  of  the  Child.49  

                                                                                                                         39  Muntingh  L,  Guide  to  the  UN  Convention  Against  Torture  in  South  Africa,  (2011)  at  13  to  15  available  at  http://cspri.org.za/publications/legal-­‐guides/Guide%20to%20UN%20Convention%20Against%20Torture%20in%20South%20Africa.pdf.    40  Committee  Against  Torture,  Draft  General  Comment  2,  implementation  of  Article  2  by  State  Parties,  38th  Session,  paragraph  21,  available  at  http://daccess-­‐dds-­‐ny.un.org/doc/UNDOC/GEN/G08/402/62/PDF/G0840262.pdf?OpenElement  .    41  See  Article  2.1  of  CAT.  42  See  article  4  of  CAT  which  requires  acts  of  torture  to  be  made  offences  under  criminal  law.  43  See  articles  13  and  14  of  CAT.  44  Dugard  J  ‘International  Law:  a  South  African  perspective’  Third  Edition  (2009)  at  43.  Other  examples  of  premptory  norms  are  the  prohibition  against  slavery;  genocide;  racial  discrimination  including  apartheid  and  the  denial  of  self-­‐determination.  45  See  Article  5.  46  South  Africa  ratified  the  ICCPR  on  10  December  1998.  47  See  Article  7  of  the  ICCPR.  48  See  Article  5  of  the  ACHPR.  South  Africa  ratified  the  ACHPR  on  9  July  2006.  

 

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 Non-­‐binding  instruments  A  legal  practitioner  should  be  familiar  with  non-­‐binding  instruments  or  ‘soft  law’  when  dealing  with  victims  of  torture.  The  Manual  on  Effective  Investigation  and  Documentation  of  Torture  and  Other  Cruel,  Inhuman  or  Degrading  Treatment  or  Punishment50;  which  is  commonly  known  as  the  Istanbul  Protocol   is  a  set  of   international  guidelines  for  documenting  torture  and  its  consequences  and  is  of  use  to  legal  practitioners.  

10.3 South  Africa’s  domestic  obligations  The  right  to  be  free  from  torture  and  inhuman  or  degrading  treatment  or  punishment  is  enshrined  in  the  South  African  Constitution  (the  Constitution).51  Section  12  of  the  Constitution  provides  that  everyone  has   the   right   to   freedom  and  security  of   the  person,  which   right   includes  amongst  other  things,  the  right  not  to  be  tortured  in  any  way  and  the  right  not  to  be  treated  or  punished  in  a  cruel,  inhuman  or  degrading  way.    Sections  28  and  35  of  the  Constitution  are  also  of  relevance.  They  deal  with  the  rights  of  children  as  well  as  the  rights  of  detained  persons.  Children  have  the  right  to  be  protected  from  maltreatment;  neglect;  abuse  or  degradation.52  Persons  who  are  arrested  for  allegedly  committing  an  offence  have  the  right  to  conditions  of  detention  that  are  consistent  with  human  dignity.53  The  Correctional  Services  Act54   in  Section  2   (b)   requires   that  prisoners   in   safe   custody  are   treated  with  human  dignity.   In  addition,  the  South  African  Police  Services  (SAPS)  has  developed  a  policy  on  the  prevention  of  torture  in  SAPS.55    The   Refugees   Act56   is   also   of   relevance   when   dealing   with   victims   of   torture.   Section   2   of   the  Refugees  Act  contains   the  principle  of  non-­‐refoulement;  which   is  also  contained   in  Article  3  of   the  UNCAT.  The  essence  of  this  principle  is  that  no  person  may  be  returned  to  a  country  where  he  or  she  would  face  persecution  or  a  threat  to  physical  safety  or  freedom.    South  Africa  however  does  not  at  present  have  legislation  dealing  specifically  with  torture.  We  have  a  bill  known  as  the  Combating  of  Torture  Bill.  This  is  not  yet  in  force.57    As  South  Africa  does  not  have  the  crime  of  torture  defined  in  legislation,  acts  of  torture  are  prosecuted  under  other  common  law  offences  such  as  murder;  attempted  murder;  assault  or  assault  with  the  intent  to  do  grievous  bodily  harm.        

10.4 Providing  legal  services  to  victims  of  torture  in  South  Africa    Consulting  with  your  client  Legal  practitioners  who  deal  with   victims  of   torture  need   to  be   sensitive   to   the   client’s  needs  and  avoid  re-­‐traumatising  the  client  in  the  process  of  taking  a  statement.    When  consulting  with  a  client  who  is  a  victim  of  torture:                                                                                                                                                                                                                                                                                                                                                                                              49  See  Article  37  of  the  Convention  on  the  Rights  of  the  Child  (CRC).  The  CRC  entered  into  force  in  1990.  50  The  Correctional  Services  Act  111  of  1998.  51  The  Constitution  of  the  Republic  of  South  Africa  Act  108  of  1996.  52  See  Section  28  (d)  of  the  Constitution.  53  See  Section  35  (e)  of  the  Constitution.  54  The  Correctional  Services  Act  111  of  1998.  55  See  http://www.saps.gov.za/docs_publs/legislation/policies/torture.htm.    56  The  Refugees  Act  130  of  1998.  57  For  comments  on  the  Combating  of  Torture  Bill  see  http://www.peopletoparliament.org.za/focus-­‐areas/prisoners-­‐and-­‐detained-­‐persons/resources/Comments2008.pdf  .  

 

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• Make  sure  that  the  consultation  takes  place  in  private;  • Be  sensitive  to  the  client;  • Be  aware  of  appropriate  referral  resources  –  for  example  medical  doctors  and  psychological  

counselors;  • Consult  with  the  client  as  soon  as  possible  after  the  torture  has  occurred;  •  Ensure  that  a  detailed  statement  is  taken  from  the  client  regarding  the  torture.  This  includes  

the  time  and  location  of  the  torture;  the  details  of  who  was  present  during  the  torture;  the  role  of  each  person  who  was  present;  details  of  any  threats  or  psychological  torture;  details  of  any  physical  evidence  of  the  torture  as  well  as  details  of  any  witnesses  to  the  torture.58  

10.5 Legal  recourse  for  victims  of  torture  Legal  practitioners  can  assist  clients:  

• to  ensure  that  criminal  proceedings  are  instituted  against  the  perpetrator  of  the  torture  • in  defending  a  victim  of  torture  in  a  criminal  trial  where  a  confession  has  been  obtained  

through  torture59    • to  institute  a  damages  claim  on  behalf  of  the  victim  of  torture.  The  law  of  delict  provides  

a  basis  for  instituting  such  damages  claim.    Alternative  mechanisms  that  legal  practitioners  can  use  to  assist  clients  include:  

• assisting   clients   to   lay   complaints   against   the   police   with   the   Independent   Police  Investigative  Directorate60  (IPID)  (formerly  the  Independent  Complaints  Directorate)  

• lodging  a  complaint  with  the  South  African  Human  Rights  Commission.61      

 The  table  summarises  types  of  legal  remedies  for  a  victim  of  torture.    CRIMINAL  LAW    

 CIVIL  LAW  

 ALTERNATIVE   COMPLAINTS  MECHANISMS  

 -­‐ Ensure   that   perpetrator  

of  torture  is  prosecuted;  -­‐ Assist   client   in   criminal  

defense   if   client   is  charged   with   an   offence  and  was  tortured  while  in  police  custody.  

 -­‐ Bring   a   damages   claim  

against  the  perpetrator;  -­‐ Be   aware   of   prescription  

of  claim;  -­‐ Claim  based  on  delict.    

 -­‐ Submit  a  complaint  to  the  

IPID;  -­‐ Submit  a  complaint  to  the  

SAHRC.  

 

10.6 The  role  of  the  legal  practitioner  beyond  client  representation  The   role   of   a   legal   practitioner   in   preventing   torture   and   assisting   clients   in   cases   of   torture   goes  beyond   litigation  on  behalf  of   clients.62  There  are  many  other  ways   in  which   the  expertise  of   legal  practitioners  can  assist  in  the  prevention  of  torture  in  South  Africa:  

                                                                                                                         58  For  further  best  practices  on  consulting  with  victims  of  torture  see  ‘Combating  Torture:  A  manual  for  Judges  and  Prosecutors’  by  C  Foley  available  at  http://www.essex.ac.uk/combatingtorturehandbook/manual/4_content.htm#6    59  Article  15  of  CAT  and  Section  35  (5)  of  the  Constitution  prohibit  the  use  of  statements  made  as  a  result  of  torture  in  criminal  proceedings.  60  See  the  IPID  website  at  http://www.ipid.gov.za.      61    The  SAHRC  does  not  deal  with  complaints  that  fall  under  the  mandate  of  the  IPID.  Complaint  forms  can  be  accessed  on  the  SAHRC  website  at  www.sahrc.org.za.  62  Association  for  the  Prevention  of  Torture,  The  Role  of  Lawyers  in  Preventing  Torture  (2008),  available  at  http://www.apt.ch/index.php?option=com_docman&task=cat_view&gid=115&Itemid=260&lang=en.    

 

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• Advocacy  efforts  around   the  Combating  of  Torture  Bill   to  ensure   that   the  Bill   complies  with  the  UNCAT;  

• The  provision  of  pro  bono  legal  services  at  places  of  deprivation  of  liberty  to  ensure  that  detainees  are  aware  of  their  rights63;  

• Monitoring  places  of  detention64;  • Lobbying   for   the   ratification   of   the   Optional   Protocol   to   the   Convention   Against  

Torture65;  • Assisting  in  compiling  civil  society  ‘shadow  reports’  to  the  Committee  Against  Torture66.  

   

11 SOME  RESOURCES  FOR  LEGAL  PRACTITIONERS  WORKING  WITH  VICTIMS  OF  TORTURE  

 The  Civil  Society  Prison  Reform  Initiative  (CSPRI)  http://cspri.org.za        The  South  African  Human  Rights  Commission  (SAHRC):  http://www.sahrc.org.za/home      Judicial  Inspectorate  for  Correctional  Services:  http://judicialinsp.pwv.gov.za/Default.asp  .        Johannesburg  Family  Court  Physical  Address:   15  Market  Street,  Johannesburg  Tel:   011  241  6831  Service:   Adjudicates  on  family  law  matters.    Lawyers  for  Human  Rights  (LHR)  Physical  Address:   Heerengracht  Building     87  De  Korte  Street     Braamfontein  Tel:   011  339  1960/2  Fax:   011  339  2665  Service:   Provides  legal  assistance  regarding  unlawful  arrests,  detention  and  

deportation.  Also  provides  advice  and  assistance  with  asylum  application  procedures,  appeals  and  reviews  in  case  of  rejected  asylum  applications.  

 People  Opposing  Women  Abuse  (POWA)  Physical  Address:   Confidential  Tel:   011  642  4345/6  Fax:   011  484  3195  Services:   Telephonic  and  individual  counselling  for  women,  legal  advice  and  

court  preparation,  and  shelters  for  abused  women  

                                                                                                                         63  The  UN  Committee  Against  Torture  in  its  response  to  South  Africa’s  initial  report,  called  upon  South  Africa  to  strengthen  legal  aid  provision  to  victims  of  torture  in  South  Africa.  See  paragraph  29  of  the  of  the  Committee’s  2006  report.    64  The  Association  for  the  Prevention  of  Torture  has  produced  a  Practical  Guide  for  Monitoring  places  of  detention  available  at  http://www.apt.ch/index.php?option=com_docman&Itemid=259&lang=en.    65  The  Optional  Protocol  to  the  Convention  Against  Torture  and  other  Cruel,  Inhuman  or  Degrading  Treatment  or  Punishment  (OPCAT)  has  been  signed  by  South  Africa   in  2006  but  not  yet  ratified.  The  aim  of  OPCAT   is  to  establish  a  system  of  regular  visits   to  places  of  deprivation  of   liberty,  by  both   independent   international  and  national  bodies.  The  purpose  of  such  visits  is  to  prevent  torture  and  cruel,  inhuman  and  degrading  treatment.  66  The  Committee  Against  Torture  is  a  treaty  monitoring  body  that  is  established  under  the  CAT.  

 

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Fees:   R1  –  R5  on  a  sliding  scale  depending  on  income.    Tswaranang  Legal  Advocacy  Centre  to  End  Violence  Against  Women  Physical  Address:   26  Jorrisen  Street,  8th  Floor,       Braamfontein  Centre.  Tel:   011  403  4267  Fax:   011  403  4275  Services:   Legal  counselling  regarding  domestic  violence,  rape,  maintenance,  

custody  access.    University  of  Witwatersrand  Law  Clinic  Physical  Address:   1  Jan  Smuts  Ave,  Braamfontein,  Johannesburg  Tel:   011  717  8562  Fax:   011  339  2640  Services:   Provides  advice  and  assistance  with  asylum  procedures,  appeals  and  

reviews  in  case  of  rejected  asylum  applications  and  other  general  legal  advice.  

 ProBono.Org  (Refugee  Legal  Clinic)  Physical  Address:       1st  Floor  West  Wing,  Women’s  Jail,  Constitution  Hill           1  Kotze  Street,  Braamfontein           Johannesburg  Tel:         011  339  6080  Fax:         011  339  6077  Website:       www.probono-­‐org.org  Services:   Pro  Bono  provides  the  following  services  for  both  South  African  

citizens  and  non-­‐nationals:  • Appeals  • Application  for  temporary  residence  permits  • Application  for  joining  files  in  the  case  of  marriage  • Opening  of  bank  accounts  • Obtaining  health  care  when  it  has  been  refused  • Where  schools  refuse  to  enroll  children  • Approaching  courts  where  discrimination  occurs  as  a  result  

of  their  status  • Return  to  their  country  of  origin  where  possible  • Family  reunification  with  a  family  member  who  has  acquired  

refugee  status  in  another  country  • Legal  advice  to  HIV  positive  people  

   Legal  Aid  Board  (LAB-­‐Head  office)  Physical  Address:  29  De  Beer  street         Braamfontein  Tel:       011  660  2335  Services:   The  LAB  provides  free  legal  services  to  people  who  cannot  afford  private  

legal  assistance  in  South  Africa  through  its  office  in  every  region.              

 

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12 APPENDICES    

12.1 Appendix  1    Collins  English  Dictionary  –  Complete  and  Unabridged  ©  HarperCollins  Publishers  1991,  1994,  1998,  2000,  2003    A  list  of  vocabulary  that  can  be  useful  when  working  with  victims  of  torture    (political)  asylum  seeker    

(Government,  Politics  &  Diplomacy)  (Law)  a  person  who,  from  fear  of  persecution  for  reasons  of  race,  religion,  social  group,  or  political  opinion,  has  crossed  an  international  frontier  into  a  country  in  which  he  or  she  hopes  to  be  granted  refugee  status  

fingerprint/to  get    

1.  (Law)  an  impression  of  the  pattern  of  ridges  on  the  palmar  surface  of  the  end  joint  of  each  finger  and  thumb  2.  any  identifying  characteristic    

fingerprinted    

1.  To  take  the  fingerprints  of.  2.  To  identify  by  means  of  a  distinctive  mark  or  characteristic.  

sentence    

Law    a.  A  court  judgment,  especially  a  judicial  decision  of  the  punishment  to  be  inflicted  on  one  adjudged  guilty.  b.  The  penalty  meted  out.  

charges  to  detain/  detained/detention  

1. Hold  in  custody/imprisonment.  2. The  act  of  keeping  back,  restraining,  or  withholding,  

either  accidentally  or  by  design,  a  person  or  thing.    3. Detention  occurs  whenever  a  police  officer  accosts  an  

individual  and  restrains  his  or  her  freedom  to  walk  away,  or  approaches  and  questions  an  individual,  or  stops  an  individual  suspected  of  being  personally  involved  in  criminal  activity.  Such  a  detention  is  not  a  formal  arrest.  Physical  restraint  is  not  an  essential  element  of  detention.  Detention  is  also  an  element  of  the  tort  of  False  Imprisonment.  

to  file  (a  charge/complaint)    

1. File  a  formal  charge  against;  "The  suspect  was  charged  with  murdering  his  wife"  

2. Lodge,  charge  3. Accuse,  criminate,  incriminate,  impeach  -­‐  bring  an  

accusation  against;  level  a  charge  against;  "The  neighbors  accused  the  man  of  spousal  abuse"  

4. Impeach  -­‐  charge  (a  public  official)  with  an  offense  or  misdemeanor  committed  while  in  office;  "The  President  was  impeached"  

to  file  (an  application)   1.  To  place  (a  document,  letter,  etc.)  in  a  file  2.  (To)  put  on  record,  especially  to  place  (a  legal  document)  on  public  or  official  record;  register  3.  (Law)  (to)  to  bring  (a  suit,  esp.  a  divorce  suit)  in  a  court  of  law  

hearing    

1.  (Law)  the  investigation  of  a  matter  by  a  court  of  law,  esp.  the  preliminary  inquiry  into  an  indictable  crime  by  magistrates  

 

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2.  (Law)  a  formal  or  official  trial  of  an  action  or  lawsuit  judge    

1.  One  who  judges,  especially:  2.  One  who  makes  estimates  as  to  worth,  quality,  or  fitness:  a  good  judge  of  used  cars;  a  poor  judge  of  character.  3.  Abbr.  J.  Law  A  public  official  who  hears  and  decides  cases  brought  before  a  court  of  law.  

attorney    

1. A  person  legally  appointed  by  another  to  act  as  his  or  her  agent  in  the  transaction  of  business,  specifically  one  qualified  and  licensed  to  act  for  plaintiffs  and  defendants  in  legal  proceedings.  

2. (Law)  (Business  /  Professions)  South  African  a  solicitor  affidavit   A  written  declaration  made  under  oath  before  a  notary  public  or  

other  authorized  officer  case   Law    

1.    An  action  or  a  suit  or  just  grounds  for  an  action.  2.    The  facts  or  evidence  offered  in  support  of  a  claim.  3.  A  set  of  reasons  or  supporting  facts;  an  argument:  presented  a  good  case  for  changing  the  law.  4.  A  person  being  assisted,  treated,  or  studied,  as  by  a  physician,  lawyer,  or  social  worker.  

appeal/to  appeal  (case  at  court/department  of  Home  Affairs)  

1.  An  earnest  or  urgent  request,  entreaty,  or  supplication.  2.  A  resort  to  a  higher  authority  or  greater  power,  as  for  sanction,  corroboration,  or  a  decision:  an  appeal  to  reason;  an  appeal  to  her  listener's  sympathy.  3.  Law:    a.  The  transfer  of  a  case  from  a  lower  to  a  higher  court  for  a  new  hearing.  b.  A  case  so  transferred.  c.  A  request  for  a  new  hearing.  

passport   1.  An  official  government  document  that  certifies  one's  identity  and  citizenship  and  permits  a  citizen  to  travel  abroad.  2.  An  official  permit  issued  by  a  foreign  country  allowing  one  to  transport  goods  or  to  travel  through  that  country.  

Immigration   1.  The  movement  of  non-­‐native  people  into  a  country  in  order  to  settle  there.  

torture  (See  definition  in  Introduction)  

1.  Infliction  of  severe  physical  pain  as  a  means  of  punishment  or  coercion.  b.  An  instrument  or  a  method  for  inflicting  such  pain.  2.  Excruciating  physical  or  mental  pain;  agony:  the  torture  of  waiting  in  suspense.  3.  To  twist  or  turn  abnormally;  distort:  torture  a  rule  to  make  it  fit  a  case.  

affiliation/to  be  affiliated  with   1.The  act  of  becoming  formally  connected  or  joined;  (with  a  groups,  associations,  institutions,  etc).  

 

 

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border  guards   1. The  border  guard,  frontier  guard,  border  patrol,  border  police,  or  frontier  police  of  a  country  is  a  national  security  agency  that  performs  border  control,  i.e.,  enforces  the  security  of  the  country's  national  borders.  In  different  states,  these  forces  have  different  official  names,  subordinations  and  jurisdiction.  

2. The  Border  Guard  may  also  perform  delegated  customs  and  immigration  control  duties.  

dictator/dictatorship    

1. A  dictatorship  is  defined  as  an  autocratic  form  of  government  in  which  an  individual,  the  dictator,  rules  the  government.  

2. In  modern  usage,  the  term  "dictator"  is  generally  used  to  describe  a  leader  who  holds  and/or  abuses  an  extraordinary  amount  of  personal  power,  especially  the  power  to  make  laws  without  effective  restraint  by  a  legislative  assembly  

to  smuggle  (people)    

1. Smuggling  is  the  secret  transportation  of  goods  or  persons  past  a  point  where  prohibited,  such  as  out  of  a  building,  into  a  prison,  or  across  an  international  border,  in  violation  of  applicable  laws  or  other  regulations.    

2. With  regard  to  people  smuggling,  a  distinction  can  be  made  between  people  smuggling  as  a  service  to  those  wanting  to  illegally  migrate,  and  the  involuntary  trafficking  of  people.  People  smuggling  can  also  be  used  to  rescue  a  person  from  oppressive  circumstances.  

3. There  are  various  motivations  to  smuggle.  These  include  the  participation  in  illegal  trade,  such  as  drugs,  illegal  immigration  or  emigration,  tax  evasion,  providing  contraband  to  a  prison  inmate,  or  the  theft  of  the  items  being  smuggled.  Examples  of  non-­‐financial  motivations  include  bringing  banned  items  past  a  security  checkpoint  (such  as  airline  security)  or  the  removal  of  classified  documents  from  a  government  or  corporate  office.  

persecution    

Persecution  is  the  systematic  mistreatment  of  an  individual  or  group  by  another  group.  The  most  common  forms  are  religious  persecution,  ethnic  persecution,  and  political  persecution,  though  there  is  naturally  some  overlap  between  these  terms.  The  inflicting  of  suffering,  harassment,  isolation,  imprisonment,  fear,  pain  or  exclusion  

electrocution    

1. Electrocution  is  the  stopping  of  life  (determined  by  a  stopped  heart)  by  any  type  of  electric  shock.  In  the  vernacular,  the  term  electrocution  is  used  to  mean:  

             death,  murder  or  suicide  by  electric  shock.  2. Deliberate  execution  by  electric  shock,  usually  involving  an  

electric  chair;  the  word  "electrocution"  is  a  portmanteau  for  "electrical  execution"    

3. Electrocution  is  also  frequently  used  to  refer  to  any  electric  shock  received  but  is  technically  incorrect.  

disappeared  harassment    

1. Harassment  covers  a  wide  range  of  offensive  behaviour.  It  is  commonly  understood  as  behaviour  intended  to  disturb  or  upset.  In  the  legal  sense,  it  is  behaviour,  which  is  found  threatening  or  disturbing.  

2. A  forced  disappearance  (or  enforced  disappearance)  occurs  

 

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when  a  person  is  secretly  imprisoned  or  killed  by  agents  of  the  state  or  by  another  party,  such  as  a  terrorist  or  criminal  group.  The  party  responsible  for  a  disappearance  does  not  admit  to  having  carried  out  the  act,  thereby  placing  the  victim  outside  the  protection  of  the  law.  

to  bribe    

1. Bribery,  a  form  of  corruption,  is  an  act  implying  money  or  gift  given  that  alters  the  behavior  of  the  recipient.  Bribery  constitutes  a  crime  and  is  defined  by  Black's  Law  Dictionary  as  the  offering,  giving,  receiving,  or  soliciting  of  any  item  of  value  to  influence  the  actions  of  an  official  or  other  person  in  charge  of  a  public  or  legal  duty.  

 2. The  bribe  is  the  gift  bestowed  to  influence  the  recipient's  

conduct.  It  may  be  any  money,  good,  right  in  action,  property,  preferment,  privilege,  emolument,  object  of  value,  advantage,  or  merely  a  promise  or  undertaking  to  induce  or  influence  the  action,  vote,  or  influence  of  a  person  in  an  official  or  public  capacity.  

nightmare    

A  nightmare  is  a  dream  that  can  cause  a  strong  negative  emotional  response  from  the  sleeper,  typically  fear  and/or  horror.  The  dream  may  contain  situations  of  danger,  discomfort,  psychological  or  physical  terror.  Sufferers  usually  awaken  in  a  state  of  distress  and  may  be  unable  to  return  to  sleep  for  a  prolonged  period  of  time.  [  

stowaway    

1. To  hide  aboard  a  ship  or  a  plane  to  get  free  transportation;  "The  illegal  immigrants  stowed  away  on  board  the  freighter"  

2. hide  out,  hide  -­‐  be  or  go  into  hiding;  keep  out  of  sight,  as  for  protection  and  safety  

demonstration    

1.  The  act  of  demonstrating  2.  (Government,  Politics  &  Diplomacy)  a  manifestation  of  grievances,  support,  or  protest  by  public  rallies,  parades,  etc.  3.  A  manifestation  of  emotion  4.  (Military)  a  show  of  military  force  or  preparedness  

   

12.2 Appendix  267  The  following  guidelines  are  based  on  the  Istanbul  Protocol:  Manual  on  the  Effective  Investigation  and  Documentation  of  Torture  and  Other  Cruel,  Inhuman  or  Degrading  Treatment  or  Punishment.  These  guidelines  are  not  intended  to  be  a  fixed  prescription,  but  should  be  applied  taking  into  account  the  purpose  of  the  evaluation  and  after  an  assessment  of  available  resources.  Evaluation  of  physical  and  psychological  evidence  of  torture  and  ill  treatment  may  be  conducted  by  one  or  more  clinicians,  depending  on  their  qualifications.    I.  Case  information  Date  of  exam:  Exam  requested  by  (name/position):  Case  or  report  No.:  Duration  of  evaluation:  hours,  minutes  Subject’s  given  name:  Birth  date:  Birth  place:  Subject’s  family  name:  Gender:  male/female:  

                                                                                                                         67  United  Nations.  (2004).  Istantbul  Protocol  Manual  for  the  Effective  Investigation  and  Documentation  of  Torture  and  Other  Cruel,  Inhuman  or  Degrading  Treatment  or  Punishment.  Professional  Training  Series,  No  8/Rev.1.  Geneva.  

 

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Reason  for  exam:  Subject’s  ID  No.:  Clinician’s  name:  Interpreter  (yes/no),  name:  Informed  consent:  yes/no  If  no  informed  consent,  why?  Subject  accompanied  by  (name/position):  Persons  present  during  exam  (name/position):  Subject  restrained  during  exam:  yes/no;  If  “yes”,  how/why?  Medical  report  transferred  to  (name/position/ID  No.):  Transfer  date:  Transfer  time:  Medical  evaluation/investigation  conducted  without  restriction  (for  subjects  in  custody):  yes/no  Provide  details  of  any  restrictions    II.  Clinician’s  qualifications  (for  judicial  testimony)  Medical  education  and  clinical  training  Psychological/psychiatric  training  Experience  in  documenting  evidence  of  torture  and  ill-­‐treatment  Regional  human  rights  expertise  relevant  to  the  investigation  Relevant  publications,  presentations  and  training  courses  Curriculum  vitae.    III.  Statement  regarding  veracity  of  testimony  (for  judicial  testimony)  For  example:  “I  personally  know  the  facts  stated  below,  except  those  stated  on  information  and  belief,  which  I  believe  to  be  true.  I  would  be  prepared  to  testify  to  the  above  statements  based  on  my  personal  knowledge  and  belief.”    IV.  Background  information  General  information  (age,  occupation,  education,  family  composition,  etc.)  Past  medical  history  Review  of  prior  medical  evaluations  of  torture  and  ill-­‐treatment  Psychosocial  history  pre-­‐arrest.    V.  Allegations  of  torture  and  ill-­‐treatment  11.  Summary  of  detention  and  abuse  12.  Circumstances  of  arrest  and  detention  13.  Initial  and  subsequent  places  of  detention  (chronology,  transportation  and  detention  conditions)  14.  Narrative  account  of  ill-­‐treatment  or  torture  (in  each  place  of  detention)  15.  Review  of  torture  methods.    VI.  Physical  symptoms  and  disabilities  Describe  the  development  of  acute  and  chronic  symptoms  and  disabilities  and  the  subsequent  healing  processes.  11.  Acute  symptoms  and  disabilities  12.  Chronic  symptoms  and  disabilities.    VII.  Physical  examination  11.  General  appearance  12.  Skin  13.  Face  and  head  14.  Eyes,  ears,  nose  and  throat  15.  Oral  cavity  and  teeth  16.  Chest  and  abdomen  (including  vital  signs)  17.  Genito-­‐urinary  system  18.  Musculoskeletal  system  19.  Central  and  peripheral  nervous  system.  

 

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VIII.  Psychological  history/examination  11.  Methods  of  assessment  12.  Current  psychological  complaints  13.  Post-­‐torture  history  14.  Pre-­‐torture  history  15.  Past  psychological/psychiatric  history  16.  Substance  use  and  abuse  history  17.  Mental  status  examination  18.  Assessment  of  social  functioning  19.  Psychological  testing:  (see  chapter  VI,  sect.  C.1,  for  indications  and  limitations)  10.  Neuropsychological  testing  (see  chapter  VI,  sect.  C.4,  for  indications  and  limitations).    IX.  Photographs    X.  Diagnostic  test  results  (see  annex  II  for  indications  and  limitations)    XI.  Consultations    XII.  Interpretation  of  findings  1.  Physical  evidence  A.  Correlate  the  degree  of  consistency  between  the  history  of  acute  and  chronic  physical  symptoms  and  disabilities  with  allegations  of  abuse.  B.  Correlate  the  degree  of  consistency  between  physical  examination  findings  and  allegations  of  abuse.  (Note:  The  absence  of  physical  findings  does  not  exclude  the  possibility  that  torture  or  ill-­‐treatment  was  inflicted.)  C.  Correlate  the  degree  of  consistency  between  examination  findings  of  the  individual  with  knowledge  of  torture  methods  and  their  common  after-­‐effects  used  in  a  particular  region.  2.  Psychological  evidence  A.  Correlate  the  degree  of  consistency  between  the  psychological  findings  and  the  report  of  alleged  torture.  B.  Provide  an  assessment  of  whether  the  psychological  findings  are  expected  or  typical  reactions  to  extreme  stress  within  the  cultural  and  social  context  of  the  individual.  C.  Indicate  the  status  of  the  individual  in  the  fluctuating  course  of  trauma-­‐related  mental  disorders  over  time,  i.e.  what  is  the  time  frame  in  relation  to  the  torture  events  and  where  in  the  course  of  recovery  is  the  individual?  D.  Identify  any  coexisting  stressors  impinging  on  the  individual  (e.g.  ongoing  persecution,  forced  migration,  exile,  loss  of  family  and  social  role,  etc.)  and  the  impact  these  may  have  on  the  individual.  E.  Mention  physical  conditions  that  may  contribute  to  the  clinical  picture,  especially  with  regard  to  possible  evidence  of  head  injury  sustained  during  torture  or  detention.    XIII.  Conclusions  and  recommendations  1.  Statement  of  opinion  on  the  consistency  between  all  sources  of  evidence  cited  above  (physical  and  psychological  findings,  historical  information,  photographic  findings,  diagnostic  test  results,  knowledge  of  regional  practices  of  torture,  consultation  reports,  etc.)  and  allegations  of  torture  and  ill-­‐treatment.  2.  Reiterate  the  symptoms  and  disabilities  from  which  the  individual  continues  to  suffer  as  a  result  of  the  alleged  abuse.  3.  Provide  any  recommendations  for  further  evaluation  and  care  for  the  individual.    XIV.  Statement  of  truthfulness  (for  judicial  testimony)  For  example:  “I  declare  under  penalty  of  perjury,  pursuant  to  the  laws  of  ........  (country),  that  the  foregoing  is  true  and  correct  and  that  this  affidavit  was  executed  on  .................  (date)  at  .............  (city),  ............  (State  or  province).”    

 

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XV.  Statement  of  restrictions  on  the  medical  evaluation/investigation  (for  subjects  in  custody)  For  example:  “The  undersigned  clinicians  personally  certify  that  they  were  allowed  to  work  freely  and    independently  and  permitted  to  speak  with  and  examine  (the  subject)  in  private,  without  any  restriction  or  reservation,  and  without  any  form  of  coercion  being  used  by  the  detaining  authorities”;  or  “The  undersigned  clinician(s)  had  to  carry  out  his/her/their  evaluation  with  the  following  restrictions:  ...........”    XVI.  Clinician’s  signature,  date,  place    XVII.  Relevant  annexes  A  copy  of  the  clinician’s  curriculum  vitae,  anatomical  drawings  for  identification  of  torture  and  ill  treatment,  photographs,  consultations  and  diagnostic  test  results,  among  others.