3701 Leathertop Drive, Plano, Texas 75075 918-284-5895 jrobbins@robbjon.com

High energy, results driven professional with broad experience in multinational project management, sales, marketing, product development, start up development, and operations. Accomplished leader consistently exceeding aggressive goals by driving productivity with innovative strategy development, execution and clear achievement metrics, creative leveraging of assets, as well as building and enabling high performing teams. Confident and adept communicator admired for creative problem solving and cross-functional team leadership skills in a multi-cultural environment.

Key Competencies

Corporate Culture Leadership Marketing Strategy Development High Performance Team Building New Business Growth P & L Responsibility Organizational & Global Process Development B2B Relationship Development Customer Relationship Management

Product Development Sales Management Excellent Computer Skills; PC & Mac Project Strategy Development and Execution Training & Development Process Management Streamlining Operations Construction Fastening Systems Expertise

Professional Experience

Interroll Corporation – Plano, Texas 2015 - Present Savvy Foods, LLC - Plano, Texas 2011 - 2015Brady-Robbins Energy - Tulsa, Oklahoma 2008 - 2011Hilti North America - Tulsa, Oklahoma 1995 - 2008

Senior Manager, CRM - Field Sales Force Account Manager - Field Sales Business Process Manager, CRM - Retail Operations Division Manager - Retail Operations Regional Manager - Inside Sales

Operational Success

As a project management and sales leadership professional, I have a successful record for outstanding results in both project management and sales individually and for the groups I have led. Through leveraging extensive business process improvement, effective strategy development and execution, as well as, modeling and engaging in successful consultative selling skills I have consistently overachieved targets.

Drove the implementation of SAP Mobile in Canada and the U.S. for 1400 users resulting in being the only Hilti organization globally to realize immediate sales increases in the post implementation environment.

Developed and executed implementation and continuing support strategy for SAP Mobile resulting in project completing under budget and on time as well as being recognized as the global subject matter expert for the project by all global super users.

Designed and implemented improved business processes allowing our sales force to plan and execute more effectively resulting in overall 9% sales increase and 12% customer base growth in the first six (6) months through improved customer relationship management.

Created and executed a sales territory plan in a severely depressed territory resulting in 300% sales growth, 83% customer base growth, and establishment of new distributors in just 18 months. Consultative selling and consistent customer support led to the improved market reach and account penetration.

Developed and implemented standardized processes throughout retail operations in North America, including supply chain management, finance, order management and customer relationship management while also aligning with Hilti global business

Jonathan L. Robbins

standards, resulting in a 75% reduction in customer wait time and 50% increase in customer satisfaction with our retail locations.

Leadership Examples

Using the situational leadership model, I build high performing teams by modeling the type of leadership each individual needs depending on their place on the development spectrum. My teams have consistently over achieved our team and individual targets.

In my various leadership roles, I have been very successful in leveraging resources from outside my company or in other areas of my organization that do not report to me or have a vested interest in my particular project. Cultivation of contacts both domestically and globally and reinforcing those relationships over time greatly contributed to my consistent ability to over achieve results.

Assembled and developed a team of field sales people to lead all training classes. All trainers went on to leadership positions in the company and 80% of those have gone on to progressively more responsibility after those positions.

Developed and executed a strategy to leverage field sales leadership to deliver training to their sales groups. This enabled field leadership to be completely familiar with the new technology tools and improved their ability to enhance their team’s competence executing their tasks with new technology. Beyond excellent implementation results, I was rewarded as an Annual Leadership Award Finalist for Hilti North America.

Redesigned Hilti Field Sales Force Automation global training program to fit the North American users’ needs. Through leveraging my field trainers expertise, aligning with necessary globally standards, as well as streamlining the training delivery and hardware exchange process we were able to minimize the out of field time for our sales force leading to an immediate increase in sales for our organization. This improved process streamlined version of training became the global standard format for our continuing implementation in other countries.

Created and delivered technology best practice seminars for my local sales team. System usage increased by 20% in the first six (6) months. Using Situational Leadership skills allowed me to provide appropriate support to my diverse sales peers.

Designed and wrote the English Language version of systems and process training for Hilti North American retail operations by drawing on a Belgian French presentation which led to all English speaking users globally having a standardized training and process program. This program and format were adopted globally and modified for individual countries in multiple languages.

Education

Masters of Business Administration, Honors Graduate - Oklahoma City University, OKC, OK

Bachelor of Science in Business Management - Oral Roberts University, Tulsa, OK

Awards and Training

Annual Leadership Award, Finalist, Hilti North America

“Inno Workshop - Train the Trainer” “Inno Workshop” Facilitator Hilti Selection Systems Conducting Effective Meetings Effective Time Management “Gung Ho!” – Ken Blanchard “Situational Leadership II” – Ken

Blanchard “Strategies for Successful Selling” “Our Culture Journey”

JJonathan L. Robbins

Jonathan L. Robbins 918-284-5895 jrobbins@robbjon.com