⑧jongh_20130228 business cases from latin america
TRANSCRIPT
-
7/29/2019 Jongh_20130228 Business Cases from Latin America
1/12
R e d M a n t r a
Red Mant ra
The Red Mantra Group, 2013.
Inclusive Business in Latin
AmericaA Brief Summary of Cases
Tokyo, Japan
February 28, 2013
Workshop on Investing in Inclusive Business in Developing Asia and Latin America:New Opportunities for Japanese Companies
-
7/29/2019 Jongh_20130228 Business Cases from Latin America
2/12
R e d M a n t r a
Cases from Latin America
Brazil
Colombia
Ecuador
Mexico
Peru
2From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets
GuyanaSuriname
French Guiana
Brazil
Argentina
Peru
Bolivia
Colombia
Venezuela
Chile
Paraguay
Ecuador
Uruguay
Mexico
Nicaragua
Honduras
Guatemala
PanamaCosta Rica
Belize
El Salvador
-
7/29/2019 Jongh_20130228 Business Cases from Latin America
3/12
R e d M a n t r a
Market Overview: Brazil
3From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets
BRAZIL VITAL STATISTICS
GDP per capita
(PPP)
GDP composition
Labor
Composition
USD 11,800 (2011
est.)
Agriculture - 5.5%Industry - 27.5%Services 67%
Agriculture - 20%Industry - 14%Services - 66%
Source: CIA World Fact Book.
BoPOverview
InclusiveBusiness
Profile
ImportantMacroeconomic
Trends
Challenges
Most of the people living in poverty in Brazil (78.2%) are based in cities
10% do not have access to clean drinking water; 25% lack sanitaryfacilities; 57% do not have access to financial services
High sensitivity to socialwelfare and negociosinclusivos strengthenedby Lula and Dilma public policy incentives (i.e. Fome Zero)
High unemployment rate (ca 10%) Fast changing business conditions Considerable bureaucratic interference and regulation including
high taxes Underinvestment in infrastructure
GDP Growth
Rate
2.7% (2011 est.)
% of population with an
income < $3,000 in PPP70.7% (2005)
Average Y-o-Y Growth
since 20003.9%
Population 197 million
-
7/29/2019 Jongh_20130228 Business Cases from Latin America
4/12
R e d M a n t r a
US$10 millionloan from OMJ
to fund creditprogram
Micro-entrepreneurs
represent >50%of Tendasrevenues
20,000micro-entrepreneurs
financed +7,000 trained
Tenda Atacado, Ltda is a Brazilian wholesale retailer of foodstuffs and other goods. The OMJ
loan has as an objective to increase access to finance for low-income microentrepreneurs in
the food services sector, accompanied by a grant to design a financial literacy and business
skills training program.
Win-Win Relationship:
as micro-entrepreneurs
increase their income,Tenda increases its
revenue base
From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets 4
BRAZIL: Tenda Atacado
Source: IDB OMJ.
-
7/29/2019 Jongh_20130228 Business Cases from Latin America
5/12
R e d M a n t r a
Market Overview: Mexico
5From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets
BoPOverview
InclusiveBusinessProfile
ImportantMacroeconomic
Trends
Challenges
Mexico has one of the fastest growing middle classes in the
world, but living side by side with widespread poverty Despite strong development indicators as an OECD country,three out of 4 people live on less than $3,000 per year
Great needs in housing, financial services, healthcare,nutrition, and education
Dependence on US markets can pose a risk during economicdownturns;
Insecurity in certain parts of Mexico and negative media(generally exaggerated) can at times affect investorconfidence
Due to NAFTA and related trade agreement, no othersignificant risks other than those linked to the business modelitself
MEXICO VITAL STATISTICS
GDP per capita
(PPP)
GDP composition
Labor
Composition
USD 14,700 (2011
est.)
Agriculture 3.8 %Industry 34.5 %Services 61.7 %
Agriculture 13.7 %Industry 23.4 %Services 62.9 %
Source: CIA World Fact Book.
GDP Growth
Rate
3.9 % (2011 est.)
% of population with an
income < $3,000 in PPP69.6% (2005)
Average Y-o-Y Growth
since 2000%0.5 (due to -6.0%GDP in 2009)
Population 115 million
-
7/29/2019 Jongh_20130228 Business Cases from Latin America
6/12
R e d M a n t r a
MEXICO: Cemex
CEMEX identified the need to offer integral and progressive housing solutions tailor-made to
the realities of the low-income segment
New Market Entry
The inclusive business provided:
Affordable low-cost housing options for low-income families in urban andperi-urban areas with collateral free f inancing drawing on social capitalcreated in groups with incremental payment plan
Technical assistance and masonry training program and free storage ofmaterials; and negotiations by CEMEX on quality with distributors
Local job creation; Creation of long term patrimonio for family in design
Inclusive Business Results
Objective: Develop a new affordable housing product targeting urban and peri-urbanlow income households as part of new core business offering
Results:
Participants are able to build their homes or additions 3x faster and at 1/3 ofthe average cost to build a home in Mexico.
Participants gain access to the credit markets. Since inception, PH hasadvanced more than USD135 million in microcredit, otherwise inaccessible toclients
The market value of homes built through Patrimonio Hoy is approximately 20percent higher as a result of the higher quality and functionality of thestructures.
The program creates jobs mainly among local masons and those trained aspromoters; 95 percent of promoters are women, of which half had no previousworking experience.
At least $25 million in new revenue for the company; annual revenues of US$ 500-
600 million forecast (40% of Mexicos cement market); .6% default rate
Overview and Context
Mexico has a housing shortage of over 9million units most of which affect the low-income segment and have been exacerbatedby the recent economic crisis (a shortage of20% housing stock)
Historically, the lack of assets in the country,especially among the poor, created a viciouscycle of poverty, worsened by the inability toaccess credit and capitalize the nextgeneration
Majority of low-income families build theirhomes incrementally based on their incomestreams and what they can afford; thisrepresents 40% of CEMEX Mexicos sales)
Limited employment and incomeopportunities for low-income women in poorurban and rural settings
Target population are the 2 million families(10 million people) who account for 17.5-25% of Mexicos urban population who earn$320/week lack of credit history and highinterest rates keep them out of the market
From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets
Source: IDB
-
7/29/2019 Jongh_20130228 Business Cases from Latin America
7/12
R e d M a n t r a
MEXICO: Farmacias Similares
Farmacias Similares capitalized on the significant costs to the BoP (due to inefficiency and
lost time) of the public health care systemNew Market Entry
The inclusive business provided:
Focus: 75% of the population (BoP)
Low cost provider of medicine: Prices at least 30% lower; some up to 75%cheaper and introduction of generics
Clinics next door to pharmacies: Doctor visits at $2 visit, waiting times 15minutes or less
Inclusive Business Results
Objective: Develop a model for the delivery of pharmaceutical products andmedicine to the BoP in Mexico
Overview: FS developed a integrated model built on addressing the how to lowerthe transaction costs of the current public health care models generatingsignificant savings for the BoP consumer and providing improved access to healthcare services and generic drugs
Results:
Up to 75% cheaper than competing providers
Every month. 12 million Mexicans buy their medicines at Farmacias Similares
Estimated savings of 35%; saving of population of $450 million
3.5 million Mexicans see a doctor at the clinics next door; at an averageopportunity cost/hr of US$ 450 million
Retail outlets in 2008 grew to 3,916; annual revenue US$800m; now more thanUS$ 1 billion
Overview and Context
Mexico: Access to healthcare andmedicines is a constitutional right
Reality for the poor:Access to doctor through publichealthcare system takes 6-8hours, multiple tripsFree medicines: publicpharmacies out o stock 82% ofthe timePublic Sector response: SeguroPopular, launched by the Ministryof Health
Low income families spend a lot oftime (and money) attempting to getsatisfactory health care but theopportunity costs are great
From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets
Source: Ignia Fund
-
7/29/2019 Jongh_20130228 Business Cases from Latin America
8/12
R e d M a n t r a
Win-Win
businessmodel: OMJUS$5 millionPartial CreditGuarantee
Financial Institution:increases its loanorigination while
reducing risk
BOP farmers: accessto financing to expand
production ofsunflower crops inMexico + technical
assistance
Pepsico: access to astable supply of
healthy oils for itssnack products
Pepsico Mexico:reduce dependence
on expensive,unhealthy imported
palm oil
From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets 8
MEXICO: Pepsico
Source: IDB OMJ.
-
7/29/2019 Jongh_20130228 Business Cases from Latin America
9/12
R e d M a n t r a
Market Overview: Colombia
9From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets
COLOMBIA VITAL STATISTICS
GDP per capita
(PPP)GDP composition
Labor
Composition
USD 10,200 (2011
est.)Agriculture 7.0 %Industry 37.5 %Services 55.5 %
Agriculture - 18%Industry - 13%Services - 68%
Source: CIA World Fact Book.
GDP Growth
Rate
5.9% (2011 est.)
ECUADOR VITAL STATISTICS
GDP per capita
(PPP)GDP composition
Labor
Composition
USD 8,500 (2011 est.)
Agriculture 6.5 %Industry 35.8 %Services 57.7 %
Agriculture 27.6 %Industry 18.8 %Services 53.6 %
Source: CIA World Fact Book.
GDP Growth
Rate
7.8 % (2011 est.)
PERU VITAL STATISTICS
GDP per capita
(PPP)GDP composition
Labor
Composition
USD 10,100 (2011
est.)Agriculture 7.8 %Industry 33.7 %Services 58.4 %
Agriculture 0.7 %Industry 23.8 %Services 75.5 %
Source: CIA World Fact Book.
GDP Growth
Rate
6.9 % (2011 est.)
Population 47 million Population 14.7 million Population 29.4 million
-
7/29/2019 Jongh_20130228 Business Cases from Latin America
10/12
R e d M a n t r a
PERU: Nestl
Nestl was facing slowing growth in a rapidly growing emerging market (Peru) inclusive
business was seen as an opportunity for Nestle to expand growth and value -- inclusively
New Market Entry
The inclusive business provided:
Access to a new market for Nestle products
Improved distribution mechanisms tailor-made for the low income segmentand supply chain efficiencies and lower costs
Technical assistance and vocational training for low-income women anddevelopment of innovative micro-credit schemes
Access to nutritional products for a previously excluded market segment
Inclusive Business Results
Objective: Develop a new marketing and distribution strategy to deliver nutritionalproducts to Perus malnourished low-income segment based on new consumerneeds while empowering local women to increase nutritional awareness andincrease their incomes
Overview: Nestle developed an innovative distribution model, developed focusgroups to better understand low-income consumer needs, and reinvented its valuechain to enter this marketplace
Results:
Increased low-income womens income by $1,300/year
10,000 Low-Income women to be engaged in 1st phase
1.3 million low-income families targeted in 4 years
Low-Income segment now 1/3 of Nestles business in Peru
Overview and Context
Nestle is one of the worlds leading nutritionand consumer products companies and aleading multi-national in Peru (industryleader)
Despite Peru
s record growth rates, Nestle inPeru was facing slowing growth andsaturation in its traditional market segments
Peru has a significant nutritional deficiencyamong low-income women and childrencurbing maternal health and stunting growthand development of children
Low-income women in urban areas have verylimited employment and income generation
opportunities in Peru
Nestles products and services were notdesigned, marketed, priced, nor packagedfor the low-income segment
From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets
Source: SNV
-
7/29/2019 Jongh_20130228 Business Cases from Latin America
11/12
R e d M a n t r a
ECUADOR: Pronaca
Pronaca had twin challenges: increased import duties on commodities and maximization of
their local supply chain from traditional suppliers
supply chain diversification through IBmodel Supply Chain Localization
The deal provided:
Increased economic opportunity for Pronacas more than 60 independentsuppliers
Improved wastewater management practices and an environmentaldemonstration effect for others in the industry
Technical assistance and long-term financing that is not readily available
for a local company
Inclusive Business Results
Objective: Diversify and stabilize Pronacas supply chain by substituting openmarket purchases with supply from small rural farmers
Overview: Pronaca, along with SNV and local partners, is providing small ruralproducers with credit, technical assistance and forward contracts to support the
development of their capabilities Results:
Increased productivity by 100% in 3 production cycles
Increased income 350% from $0.80 to %3.71/day
75,000 low-income people to be impacted in first phase by 2010
Access to credit for small-holders and development of asset base
Sharp reduction in open-market purchases for Pronaca
Increased margins and profitability by Pronaca
Overview and Context
Pronaca is a fully integrated poultry, porkand fish processor with operations acrossEcuador ($500m turn-over & industry leader)
Pronaca was founded over 45 years ago andis one of Ecuadors largest employers (morethan 6,500 employees)
Corn is a substantial input to the companysproduction processes. Of the nearly 450,000metric tons of corn Pronaca uses each year,approximately 50% is imported, 30% is fromintegrated suppliers and 20% is purchasedon the open market.
In 2007, Pronaca accepted a $20 million loanfrom the IFC and engaged in an important
Inclusive Business pilot with SNV-LA
50% of corn production in Ecuador is in thehands of small-scale producers of less than20 ha
The cost of importing corn at market ratesand rising transportation costs are reducingmargins and decreasing competitiveness
Source: SNV, IFC
-
7/29/2019 Jongh_20130228 Business Cases from Latin America
12/12
R e d M a n t r a
Result
87% of customer base belongs to low-income segment
90% of customers connected for the 1sttime, high set-up fee
Because the cost of a new home
connection can be as much as threetimes monthly income for low-incomefamilies, at approximately $500/home,Promigas offers financing in order toaccelerate market penetration...spreadcosts over 72 month period;
After 30 years of financing new homeconnections, Promigas realized it haddeveloped a hidden asset: knowledge ofthe payment habits of two million clients,70% of whom had no other access to the
finance system (and did not have credithistories with anyone else)
Promigas already has $10-15 share ofwallet
Saturated revenue stream
The Red Mantra Group, 2012. Page 12
COLOMBIA: Promigas
New Market Entry
The inclusive business provided: Marketing survey to establish consumer demand Value companys hidden assets Develop new business line providing credit schemes to low-income households Use payment history of existing client base to manage risk Use gas billing to lower transaction costs
Inclusive Business Results
Objective: Develop a new product (financial instrument) leveraging the companyshidden asset (in this case client credit history) in order to provide access to financeat lower risk premiums to Colombias rural and urban poor
Overview: Promigas developed an innovative product, leveraging existing marketknowledge and sales channels, required regulatory compliance in order to offerfinancial services as a gas company
Results: 500K borrowers benefited, 93% BoP, 31% home improvement $140m in loans outstanding, 1% more than 60 days past due Net revenues of $30m in 2010, net profits $7.8m, 1,000 new jobs Gas business serves 12 million people, 25% of pop, 87% BoP
Overview and Context
Source: SNV, IFC
Promigas identified and leveraged a hidden asset to create a new, profitable and impactful
product offering for the BoP