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  • 7/29/2019 Jongh_20130228 Business Cases from Latin America

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    R e d M a n t r a

    Red Mant ra

    The Red Mantra Group, 2013.

    Inclusive Business in Latin

    AmericaA Brief Summary of Cases

    Tokyo, Japan

    February 28, 2013

    Workshop on Investing in Inclusive Business in Developing Asia and Latin America:New Opportunities for Japanese Companies

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    R e d M a n t r a

    Cases from Latin America

    Brazil

    Colombia

    Ecuador

    Mexico

    Peru

    2From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets

    GuyanaSuriname

    French Guiana

    Brazil

    Argentina

    Peru

    Bolivia

    Colombia

    Venezuela

    Chile

    Paraguay

    Ecuador

    Uruguay

    Mexico

    Nicaragua

    Honduras

    Guatemala

    PanamaCosta Rica

    Belize

    El Salvador

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    R e d M a n t r a

    Market Overview: Brazil

    3From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets

    BRAZIL VITAL STATISTICS

    GDP per capita

    (PPP)

    GDP composition

    Labor

    Composition

    USD 11,800 (2011

    est.)

    Agriculture - 5.5%Industry - 27.5%Services 67%

    Agriculture - 20%Industry - 14%Services - 66%

    Source: CIA World Fact Book.

    BoPOverview

    InclusiveBusiness

    Profile

    ImportantMacroeconomic

    Trends

    Challenges

    Most of the people living in poverty in Brazil (78.2%) are based in cities

    10% do not have access to clean drinking water; 25% lack sanitaryfacilities; 57% do not have access to financial services

    High sensitivity to socialwelfare and negociosinclusivos strengthenedby Lula and Dilma public policy incentives (i.e. Fome Zero)

    High unemployment rate (ca 10%) Fast changing business conditions Considerable bureaucratic interference and regulation including

    high taxes Underinvestment in infrastructure

    GDP Growth

    Rate

    2.7% (2011 est.)

    % of population with an

    income < $3,000 in PPP70.7% (2005)

    Average Y-o-Y Growth

    since 20003.9%

    Population 197 million

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    R e d M a n t r a

    US$10 millionloan from OMJ

    to fund creditprogram

    Micro-entrepreneurs

    represent >50%of Tendasrevenues

    20,000micro-entrepreneurs

    financed +7,000 trained

    Tenda Atacado, Ltda is a Brazilian wholesale retailer of foodstuffs and other goods. The OMJ

    loan has as an objective to increase access to finance for low-income microentrepreneurs in

    the food services sector, accompanied by a grant to design a financial literacy and business

    skills training program.

    Win-Win Relationship:

    as micro-entrepreneurs

    increase their income,Tenda increases its

    revenue base

    From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets 4

    BRAZIL: Tenda Atacado

    Source: IDB OMJ.

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    R e d M a n t r a

    Market Overview: Mexico

    5From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets

    BoPOverview

    InclusiveBusinessProfile

    ImportantMacroeconomic

    Trends

    Challenges

    Mexico has one of the fastest growing middle classes in the

    world, but living side by side with widespread poverty Despite strong development indicators as an OECD country,three out of 4 people live on less than $3,000 per year

    Great needs in housing, financial services, healthcare,nutrition, and education

    Dependence on US markets can pose a risk during economicdownturns;

    Insecurity in certain parts of Mexico and negative media(generally exaggerated) can at times affect investorconfidence

    Due to NAFTA and related trade agreement, no othersignificant risks other than those linked to the business modelitself

    MEXICO VITAL STATISTICS

    GDP per capita

    (PPP)

    GDP composition

    Labor

    Composition

    USD 14,700 (2011

    est.)

    Agriculture 3.8 %Industry 34.5 %Services 61.7 %

    Agriculture 13.7 %Industry 23.4 %Services 62.9 %

    Source: CIA World Fact Book.

    GDP Growth

    Rate

    3.9 % (2011 est.)

    % of population with an

    income < $3,000 in PPP69.6% (2005)

    Average Y-o-Y Growth

    since 2000%0.5 (due to -6.0%GDP in 2009)

    Population 115 million

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    R e d M a n t r a

    MEXICO: Cemex

    CEMEX identified the need to offer integral and progressive housing solutions tailor-made to

    the realities of the low-income segment

    New Market Entry

    The inclusive business provided:

    Affordable low-cost housing options for low-income families in urban andperi-urban areas with collateral free f inancing drawing on social capitalcreated in groups with incremental payment plan

    Technical assistance and masonry training program and free storage ofmaterials; and negotiations by CEMEX on quality with distributors

    Local job creation; Creation of long term patrimonio for family in design

    Inclusive Business Results

    Objective: Develop a new affordable housing product targeting urban and peri-urbanlow income households as part of new core business offering

    Results:

    Participants are able to build their homes or additions 3x faster and at 1/3 ofthe average cost to build a home in Mexico.

    Participants gain access to the credit markets. Since inception, PH hasadvanced more than USD135 million in microcredit, otherwise inaccessible toclients

    The market value of homes built through Patrimonio Hoy is approximately 20percent higher as a result of the higher quality and functionality of thestructures.

    The program creates jobs mainly among local masons and those trained aspromoters; 95 percent of promoters are women, of which half had no previousworking experience.

    At least $25 million in new revenue for the company; annual revenues of US$ 500-

    600 million forecast (40% of Mexicos cement market); .6% default rate

    Overview and Context

    Mexico has a housing shortage of over 9million units most of which affect the low-income segment and have been exacerbatedby the recent economic crisis (a shortage of20% housing stock)

    Historically, the lack of assets in the country,especially among the poor, created a viciouscycle of poverty, worsened by the inability toaccess credit and capitalize the nextgeneration

    Majority of low-income families build theirhomes incrementally based on their incomestreams and what they can afford; thisrepresents 40% of CEMEX Mexicos sales)

    Limited employment and incomeopportunities for low-income women in poorurban and rural settings

    Target population are the 2 million families(10 million people) who account for 17.5-25% of Mexicos urban population who earn$320/week lack of credit history and highinterest rates keep them out of the market

    From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets

    Source: IDB

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    R e d M a n t r a

    MEXICO: Farmacias Similares

    Farmacias Similares capitalized on the significant costs to the BoP (due to inefficiency and

    lost time) of the public health care systemNew Market Entry

    The inclusive business provided:

    Focus: 75% of the population (BoP)

    Low cost provider of medicine: Prices at least 30% lower; some up to 75%cheaper and introduction of generics

    Clinics next door to pharmacies: Doctor visits at $2 visit, waiting times 15minutes or less

    Inclusive Business Results

    Objective: Develop a model for the delivery of pharmaceutical products andmedicine to the BoP in Mexico

    Overview: FS developed a integrated model built on addressing the how to lowerthe transaction costs of the current public health care models generatingsignificant savings for the BoP consumer and providing improved access to healthcare services and generic drugs

    Results:

    Up to 75% cheaper than competing providers

    Every month. 12 million Mexicans buy their medicines at Farmacias Similares

    Estimated savings of 35%; saving of population of $450 million

    3.5 million Mexicans see a doctor at the clinics next door; at an averageopportunity cost/hr of US$ 450 million

    Retail outlets in 2008 grew to 3,916; annual revenue US$800m; now more thanUS$ 1 billion

    Overview and Context

    Mexico: Access to healthcare andmedicines is a constitutional right

    Reality for the poor:Access to doctor through publichealthcare system takes 6-8hours, multiple tripsFree medicines: publicpharmacies out o stock 82% ofthe timePublic Sector response: SeguroPopular, launched by the Ministryof Health

    Low income families spend a lot oftime (and money) attempting to getsatisfactory health care but theopportunity costs are great

    From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets

    Source: Ignia Fund

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    R e d M a n t r a

    Win-Win

    businessmodel: OMJUS$5 millionPartial CreditGuarantee

    Financial Institution:increases its loanorigination while

    reducing risk

    BOP farmers: accessto financing to expand

    production ofsunflower crops inMexico + technical

    assistance

    Pepsico: access to astable supply of

    healthy oils for itssnack products

    Pepsico Mexico:reduce dependence

    on expensive,unhealthy imported

    palm oil

    From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets 8

    MEXICO: Pepsico

    Source: IDB OMJ.

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    R e d M a n t r a

    Market Overview: Colombia

    9From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets

    COLOMBIA VITAL STATISTICS

    GDP per capita

    (PPP)GDP composition

    Labor

    Composition

    USD 10,200 (2011

    est.)Agriculture 7.0 %Industry 37.5 %Services 55.5 %

    Agriculture - 18%Industry - 13%Services - 68%

    Source: CIA World Fact Book.

    GDP Growth

    Rate

    5.9% (2011 est.)

    ECUADOR VITAL STATISTICS

    GDP per capita

    (PPP)GDP composition

    Labor

    Composition

    USD 8,500 (2011 est.)

    Agriculture 6.5 %Industry 35.8 %Services 57.7 %

    Agriculture 27.6 %Industry 18.8 %Services 53.6 %

    Source: CIA World Fact Book.

    GDP Growth

    Rate

    7.8 % (2011 est.)

    PERU VITAL STATISTICS

    GDP per capita

    (PPP)GDP composition

    Labor

    Composition

    USD 10,100 (2011

    est.)Agriculture 7.8 %Industry 33.7 %Services 58.4 %

    Agriculture 0.7 %Industry 23.8 %Services 75.5 %

    Source: CIA World Fact Book.

    GDP Growth

    Rate

    6.9 % (2011 est.)

    Population 47 million Population 14.7 million Population 29.4 million

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    R e d M a n t r a

    PERU: Nestl

    Nestl was facing slowing growth in a rapidly growing emerging market (Peru) inclusive

    business was seen as an opportunity for Nestle to expand growth and value -- inclusively

    New Market Entry

    The inclusive business provided:

    Access to a new market for Nestle products

    Improved distribution mechanisms tailor-made for the low income segmentand supply chain efficiencies and lower costs

    Technical assistance and vocational training for low-income women anddevelopment of innovative micro-credit schemes

    Access to nutritional products for a previously excluded market segment

    Inclusive Business Results

    Objective: Develop a new marketing and distribution strategy to deliver nutritionalproducts to Perus malnourished low-income segment based on new consumerneeds while empowering local women to increase nutritional awareness andincrease their incomes

    Overview: Nestle developed an innovative distribution model, developed focusgroups to better understand low-income consumer needs, and reinvented its valuechain to enter this marketplace

    Results:

    Increased low-income womens income by $1,300/year

    10,000 Low-Income women to be engaged in 1st phase

    1.3 million low-income families targeted in 4 years

    Low-Income segment now 1/3 of Nestles business in Peru

    Overview and Context

    Nestle is one of the worlds leading nutritionand consumer products companies and aleading multi-national in Peru (industryleader)

    Despite Peru

    s record growth rates, Nestle inPeru was facing slowing growth andsaturation in its traditional market segments

    Peru has a significant nutritional deficiencyamong low-income women and childrencurbing maternal health and stunting growthand development of children

    Low-income women in urban areas have verylimited employment and income generation

    opportunities in Peru

    Nestles products and services were notdesigned, marketed, priced, nor packagedfor the low-income segment

    From CSR to Inclusive Business? Exploring Japans New Promise to Emerging Markets

    Source: SNV

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    R e d M a n t r a

    ECUADOR: Pronaca

    Pronaca had twin challenges: increased import duties on commodities and maximization of

    their local supply chain from traditional suppliers

    supply chain diversification through IBmodel Supply Chain Localization

    The deal provided:

    Increased economic opportunity for Pronacas more than 60 independentsuppliers

    Improved wastewater management practices and an environmentaldemonstration effect for others in the industry

    Technical assistance and long-term financing that is not readily available

    for a local company

    Inclusive Business Results

    Objective: Diversify and stabilize Pronacas supply chain by substituting openmarket purchases with supply from small rural farmers

    Overview: Pronaca, along with SNV and local partners, is providing small ruralproducers with credit, technical assistance and forward contracts to support the

    development of their capabilities Results:

    Increased productivity by 100% in 3 production cycles

    Increased income 350% from $0.80 to %3.71/day

    75,000 low-income people to be impacted in first phase by 2010

    Access to credit for small-holders and development of asset base

    Sharp reduction in open-market purchases for Pronaca

    Increased margins and profitability by Pronaca

    Overview and Context

    Pronaca is a fully integrated poultry, porkand fish processor with operations acrossEcuador ($500m turn-over & industry leader)

    Pronaca was founded over 45 years ago andis one of Ecuadors largest employers (morethan 6,500 employees)

    Corn is a substantial input to the companysproduction processes. Of the nearly 450,000metric tons of corn Pronaca uses each year,approximately 50% is imported, 30% is fromintegrated suppliers and 20% is purchasedon the open market.

    In 2007, Pronaca accepted a $20 million loanfrom the IFC and engaged in an important

    Inclusive Business pilot with SNV-LA

    50% of corn production in Ecuador is in thehands of small-scale producers of less than20 ha

    The cost of importing corn at market ratesand rising transportation costs are reducingmargins and decreasing competitiveness

    Source: SNV, IFC

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    R e d M a n t r a

    Result

    87% of customer base belongs to low-income segment

    90% of customers connected for the 1sttime, high set-up fee

    Because the cost of a new home

    connection can be as much as threetimes monthly income for low-incomefamilies, at approximately $500/home,Promigas offers financing in order toaccelerate market penetration...spreadcosts over 72 month period;

    After 30 years of financing new homeconnections, Promigas realized it haddeveloped a hidden asset: knowledge ofthe payment habits of two million clients,70% of whom had no other access to the

    finance system (and did not have credithistories with anyone else)

    Promigas already has $10-15 share ofwallet

    Saturated revenue stream

    The Red Mantra Group, 2012. Page 12

    COLOMBIA: Promigas

    New Market Entry

    The inclusive business provided: Marketing survey to establish consumer demand Value companys hidden assets Develop new business line providing credit schemes to low-income households Use payment history of existing client base to manage risk Use gas billing to lower transaction costs

    Inclusive Business Results

    Objective: Develop a new product (financial instrument) leveraging the companyshidden asset (in this case client credit history) in order to provide access to financeat lower risk premiums to Colombias rural and urban poor

    Overview: Promigas developed an innovative product, leveraging existing marketknowledge and sales channels, required regulatory compliance in order to offerfinancial services as a gas company

    Results: 500K borrowers benefited, 93% BoP, 31% home improvement $140m in loans outstanding, 1% more than 60 days past due Net revenues of $30m in 2010, net profits $7.8m, 1,000 new jobs Gas business serves 12 million people, 25% of pop, 87% BoP

    Overview and Context

    Source: SNV, IFC

    Promigas identified and leveraged a hidden asset to create a new, profitable and impactful

    product offering for the BoP