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    Journalism 2.0

    The Impact of Social Media on Journalism and PR

    Dr. Holger Schmidt / FAZ

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    How

    media usehas changed

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    Magazi

    N wspap r

    Mobil

    I t r t

    Radio

    TV

    Mobil

    I t r t

    6

    21

    22

    42

    57

    86

    93

    18

    27

    9

    25

    27

    9

    6

    20

    18

    5

    7

    6

    1

    0

    18

    11

    4

    7

    3

    0

    0

    15

    6

    4

    3

    1

    0

    0

    23

    17

    56

    16

    6

    4

    1

    Daily S v ral tim s a w k O c a w k S v ral tim s a mo th O c a mo th N v r

    Media Use of the Generation Network (14 29 years)

    Source: Generation Netzwerk

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    Medienwandel (I)

    The Internet is essential fr

    my daily information

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    How

    information behaviorhas changed

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    Magazi

    Radio

    N wspap r

    Mobil I t r t

    Mobil

    TV

    I t r t

    11

    11

    12

    12

    22

    24

    49

    43

    31

    39

    20

    22

    44

    34

    26

    26

    27

    21

    18

    17

    8

    20

    32

    23

    46

    38

    15

    10

    11

    Ess tial Us ful Exc ptio R du da t

    Information resources for brands and products

    in the Generation Network

    Source: Generation Netzwerk

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    Medienwandel (II)

    R

    Radio

    Internet

    Magazine

    Newspaper

    TV

    When I look for more information

    about a topic, then I use

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    How

    Social Mediahas changed

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    Social Networks and Blogs

    Country Reach Retention

    (Percent) (Hour/Month)

    Brasil 86 5:03

    Italy 78 6:28

    USA 74 6:35

    France 73 4:10

    Germany 63 4:13

    Suisse 59 3:44

    World 75 6:00

    Growth + 24 % + 66 %

    Source: Nielsen

    75 percent of all internet users are active in social media

    Social Media is No. 1 web activity

    Spokesmen and Journalists must go where the users are

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    0

    20

    40

    60

    80

    00

    20

    40

    60

    8074.4

    97.

    38,0 35.3 35.2 35.2 33.2 32.725,0

    Social Networking Markets(Million Users)

    USA China Germany Russia Brasil UK India France Japan

    Source: Comscore

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    0

    10

    20

    30

    40

    50

    60

    70

    80 74

    47 47

    4335 33

    30

    15

    Social Networking Markets(Growth July 2010 / July 2009)

    R

    Source: Comscore

    Russia Brasil Germany India Japan USA France UK

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    US: Facebook vs New York Times

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    Germany: Facebook vs T-Online vs Spiegel.de

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    Twitter in Germany: Still growing

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    0 10 20 30 40 50 60 70

    Twitter Updates from a journalist or news

    Organization

    Twitter Updates from an individual or organisation

    other than a journalist or news organization

    News Website whre Users rank stories (like Digg)

    Website of a Blogger (who does not work for a major

    News Organisation)

    A News Organization or an individual Journalist you

    follow an a Social Networking Site

    Individual or Organization that you follow on a Social

    Networking Site

    Website of Newspaper

    Website of TV News

    Portal Website like Google News

    4

    6

    7

    11

    13

    30

    38

    46

    56

    6

    8

    7

    13

    22

    44

    36

    50

    68

    18-29 18+

    What online news sources do people use?

    Source: Pew Internet

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    Newsletter

    Videos

    Company or Brand

    Profiles in social

    networks

    Web Forum

    Websites of brands

    Communication with

    friends in social

    networks

    7

    9

    10

    11

    21

    23

    27

    27

    25

    29

    42

    35

    29

    28

    25

    27

    22

    20

    37

    36

    39

    32

    15

    22

    Essential Useful Exception Redundant

    Web resources for information about brands and products

    in the Generation Network

    Source: Generation Netzwerk

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    Twitter is News Media

    Twitter isnt a Social Network

    Only 21 percent of connections

    are reciprocal, 79 percent

    are one way

    Retweet-Charts are dominated

    by Newssites like CNN, NYT,

    Mashable, Techcrunch

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    Information flow

    on Twitter

    Superhubs instead

    of classical Gatekeeper

    Fast

    Twitter accelerates all other

    electronic media

    Uncontrolled

    Many new sources

    Who want to influence

    these information flowsmust be part of the system

    PR must identify the Superhubs

    or influencer on Twitter

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    Top 50 most influencial news media Twitter Accounts

    Source: http://www.cam.cornell.edu/~dromero/news.html

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    German Journalists on Twitter

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    Twitter in Journalism

    Information Gathering Timeline with most important sources

    Classical News Media (SpOn, FAZ, CNN, NYT)

    Journals

    Influencer (Blogger / Consultants)

    Anyone who distribute interesting information

    Twitter is my most important newswire.

    Research (Crowdsourcing)

    Seismograph for trending topics

    Information Distribution

    Follower

    Follower of Follower (Retweets / Network)

    Communication

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    Gathering Information Distribute Information Communication

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    Personal Social Media

    Distribution Channel

    + Retweets

    + Likes + Shared Links

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    Network effects

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    Growing

    Traffic from

    Social Media

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    German Press Offices on Twitter

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    Greenpeace against Nestl

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    German Press Officer on Twitter

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    Summary

    - The realtime internet is there and it wont go away anymore

    - Social Media and realtime internet have a high dynamic,

    which is difficult to control.

    - More and more journalists use Social Media, because their readers are there.

    - Social algorithms will sort and assess the information overload

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    thx!

    [email protected]

    Blog: faz.net/netzoekonom

    Twitter.com/HolgerSchmidt

    Friendfeed.com/netzoekonom

    Facebook.com/Holger Schmidt

    + 4969 7591 1864