journey to the cloud in banking and finance webinar
TRANSCRIPT
ABOUTCONTINOContinoareanenterpriseDevOps &ContinuousDeliveryconsultancywithapresenceintheUKandtheUSA.
Wehelplargeenterpriseorganisations andmanyoftheworldsbiggestbrandsadoptDevOps andContinuousDeliverytoaddspeed,efficiencyandqualitytotheirsoftwaredevelopmentengines,andultimatelybuildamorevibrantsoftwaredevelopmentculture.
Basedonourengagementswithmanyglobalenterpriseclients,wehavedevelopedsignificantIPinhowtotransformtoDevOpsandthecloud.
AIMSFORWEBINAR• Briefintroductiontocloud
• Thebenefitsforbanks&financialservices
• Coverthestepsofthetypicalcloudjourney
• Tipsforsuccess
• HowContino supportthecloudadoptionjourney
KEYCHARACTERISTICSOFTHECLOUD• InfrastructureIsProvisionedOnDemandViaaGUIPortalorAPIs
• Instantlyscaleupwithvirtuallynodelay
• Instantlyscalebackdown
• Flexible,consumptionbasedbillingmodel
• Infrastructureandplatformasaservicefeatures
c.f.TypicalBankingProcess– Slow,Inefficient
PRIVATEVSPUBLICPublicCloudProviders• AmazonWebServices• MicrosoftAzure• GoogleCloud• Vendorse.g.IBM,Rackspace,Joyent,HP
PrivateCloud• VMWare• OpenStack• Vendorse.g.IBM,Rackspace,Joyent,HP
Hybrid
SoftwareAsAService• Salesforce• GoogleApps• Dropbox/BOX.com• Manymore…
PlatformAsAService
KEYTECHNOLOGYCHALLENGESINBANKINGIN2016
Constraints:
CostEfficiency
Legacy
RegulatoryBurden
InformationSecurity
TechnologyLegacy
Demand:
IncreasedTechnologyDrivenBusiness
NeedForSpeed,Agility&Innovation
HOWDOESCLOUDSOLVETHESECHALLENGESInfrastructureandapplicationsondemand
Therightcapabilitiesscaledupanddownandadjustedeasily
MorecosteffectiveDon’tneedtopurchaseaheadoftime
Reducedcostofownership
EfficiencyManagedmoreefficientlyusingautomationandAPIs
Reducedcycletimeforapplicationdelivery
ABANKSJOURNEYTOTHECLOUD1. Strategicacceptance2. Businesscaseanalysis3. Riskanalysis4. Proofofconcept5. Contractnegotiation6. Rulesofengagement7. Earlyadopters8. Industrialisation9. Onboardingroadmap10. Cloudfirstoperatingmodel
• Acceptanceofvalueofthecloudaspartof thetechnology strategy
• Senior levelcommitment toovercomethehurdlesandbegin thejourney
• Recognition thatit’sdifferent toon-premise infrastructure
• TIP:Remembertoengagewiththecloudvendorswhowillsupportlargeenterprises (e.g.AWS &MicrosoftFinancialServicesComplianceProgram)
ABANKSJOURNEYTOTHECLOUD1. Strategicacceptance2. Businesscaseanalysis3. Riskanalysis4. Proofofconcept5. Contractnegotiation6. Rulesofengagement7. Earlyadopters8. Industrialisation9. Onboardingroadmap10. Cloudfirstoperatingmodel
• UnderstandandmodelcostsfortransformationandBAUrun
• WorkwithfinancetomodelmovefromCapEx toOpEx
• Tieinwithcurrentdatacenterstrategyandhardwarerefreshcycles
ABANKSJOURNEYTOTHECLOUD1. Strategicacceptance2. Businesscaseanalysis3. Riskanalysis4. Proofofconcept5. Contractnegotiation6. Rulesofengagement7. Earlyadopters8. Industrialisation9. Onboardingroadmap10. Cloudfirstoperatingmodel
• Datasovereignty
• Regulatorycompliance
• Informationsecurity
• Businesscontinuity
ABANKSJOURNEYTOTHECLOUD1. Strategicacceptance2. Businesscaseanalysis3. Riskanalysis4. Proofofconcept5. Contractnegotiation6. Rulesofengagement7. Earlyadopters8. Industrialisation9. Onboardingroadmap10. Cloudfirstoperatingmodel
• Vendorselection(Manyvendors?)
• Focussed
• Gaininitialnetworkconnection
• Standupinitialworkloads
• Learn!
ABANKSJOURNEYTOTHECLOUD1. Strategicacceptance2. Businesscaseanalysis3. Riskanalysis4. Proofofconcept5. Contractnegotiation6. Rulesofengagement7. Earlyadopters8. Industrialisation9. Onboardingroadmap10. Cloudfirstoperatingmodel
• Pricingandcommercials– tieredusagelevels
• Servicelevelagreementsandqualityofservice
• Acceptableusepolicies
• Indemnification
ABANKSJOURNEYTOTHECLOUD1. Strategicacceptance2. Businesscaseanalysis3. Riskanalysis4. Proofofconcept5. Contractnegotiation6. Rulesofengagement7. Earlyadopters8. Industrialisation9. Onboardingroadmap10. Cloudfirstoperatingmodel
Dataclassificationlevels• Public• Internal• Confidential• HighlyConfidential• Regulatory
Datasovereignty• Dataissubjecttothelawsinthecountry inwhichitishosted• Whatifwearehosting ourdataoutsideofthecountry?
Whichelementsoftheservicewillbemadeavailableandhowtheywillbeused
ABANKSJOURNEYTOTHECLOUD1. Strategicacceptance2. Businesscaseanalysis3. Riskanalysis4. Proofofconcept5. Contractnegotiation6. Rulesofengagement7. Earlyadopters8. Industrialisation9. Onboardingroadmap10. Cloudfirstoperatingmodel
• Frictionastheyintersectwithtraditionalprocesses
• Seniorlevelsupport
• Requirementforupskilling,trainingandsupport
• Lighthouseprojectdemonstratingsuccessofcloudtotherestoftheorganisation
ABANKSJOURNEYTOTHECLOUD1. Strategicacceptance2. Businesscaseanalysis3. Riskanalysis4. Proofofconcept5. Contractnegotiation6. Rulesofengagement7. Earlyadopters8. Industrialisation9. Onboardingroadmap10. Cloudfirstoperatingmodel
• Correcttechnicalarchitectureandsolutiondesign(networks,ID&Aetc)
• Buildaplatformtobeconsumedatscale
• Federationwithtemplates
• Costcontrolandcostoptimisation
• TIP:Bringinexpertiseandworkwithyourcloudprovidersprofessionalservicespartnertoconfigureaccordingtobestpratice
ABANKSJOURNEYTOTHECLOUD1. Strategicacceptance2. Businesscaseanalysis3. Riskanalysis4. Proofofconcept5. Contractnegotiation6. Rulesofengagement7. Earlyadopters8. Industrialisation9. Onboardingroadmap10. Cloudfirstoperatingmodel
• Evaluatingtheapplicationportfolio
• Decidingwhatdoweneedtoremediate,lift&shiftandre-architect
ABANKSJOURNEYTOTHECLOUD1. Strategicacceptance2. Businesscaseanalysis3. Riskanalysis4. Proofofconcept5. Contractnegotiation6. Rulesofengagement7. Earlyadopters8. Industrialisation9. Onboardingroadmap10. Cloudfirstoperatingmodel
• Understandinghowthecloudwillbedeployed,managedandusedwithintheorganisation
• Defineskeyprocessesformanaginginfrastructureandapplications
• Definingthechangestopeople&processstructures
• TIP:Iterateandlearnratherthangetstuckinanalysis/paralysis
ADOPTINGACLOUDOPERATINGMODELDevOps processesandapproachesaretheoptimalapproachtouseandmanagethecloud.
DevOps involvesusingsmallcrossfunctional teamswhichgetdevelopersandoperationsworking togethertomanagethecloud throughasoftwaredefined, repeatable,automatedcontinuous deliverypipeline.
TheaimistoremovecentralITasabottleneck,whilstensuring thatquality,governanceandsecurityareenhanced.Whenthishappens, itshould besimpler tocontinuously deliverapplications, increasingtheorganisations abilitytoinnovateinthemarket.
Developer Developer Developer ITOperations FullyAutomatedContinuousDeliveryPipeline
Cloud Infrastructure Management: Key processes for provisioning, asset tracking and managing compute, storage, networking and other platform assets
Cloud Operations: Key BAU technical processes which will be carried out on top of the cloud Infrastructure platforms
Cloud Application Portfolio (Run) - Key processes describing how we will manage and proactively support cloud based applications
Cloud Application Portfolio (Change) - Key processes for onboarding brownfield and greenfield cloud based applications and evolving them over time
Fina
ncia
l Mod
el -
How
we
will
acc
ount
for,
allo
cate
and
man
age
cost
of c
loud
in
frast
ruct
ure
and
man
agem
ent
Secu
rity
and
Cont
rols
Mod
el –
How
we
will
con
trol, g
over
n, a
udit
and
secu
re o
ur
clou
d ba
sed
envi
ronm
ents
and
app
licat
ions
Peop
le M
odel
-H
ow o
ur p
eopl
e an
d pa
rtner
s w
ork
toge
ther
to
deliv
er a
nd
supp
ort o
ur c
loud
bas
ed in
frast
ruct
ure
& ap
plic
atio
ns
Compute Storage Network Data IAAS/PAAS Model
Environment Management
Patch Management
Network Management Backups And DR Configuration
Management
Cloud Readiness Cloud Remediation
Cloud Optimisation
Architecture Governance Change Control
Support Model Proactive Monitoring Automation
Team
Str
uctu
re &
O
rgan
isatio
nal
Des
ign
Role
s, Sk
ills,
Lear
ning
&
Dev
elop
men
t
Resp
onsib
ilitie
s &
A
ccou
ntab
ilitie
s
App
rova
ls an
d C
ost C
ontr
olC
harg
ebac
kC
ost
Opt
imisa
tion
Iden
tity
& A
cces
s M
anag
emen
tC
hang
e C
ontr
ol
Proc
ess
Encr
yptio
n &
C
ompl
ianc
eD
ata
Man
agem
ent
Clou
dAp
plicationManagem
ent
Clou
dInfra
structureManagem
ent
’CrossCutting’Concernswww.contino.io
ScopeOfACloudFirstOperatingModel
Automation
CaseStudies- TescoBank
“Inordertodifferentiateourselvesandoffergreaterservicestoourcustomers,weneedtheabilitytoinnovate,weneedtobeabletofailfastandfailcheapandsimplybemorecreative”
"Andthismeansweneedmorespeedandaninfrastructuredeliverycyclemeasuredinmonthsisnotgoingtosupportourambitions.”
http://www.computerworlduk.com/cloud-computing/how-tesco-bank-has-adopted-aws-cloud-as-business-as-usual-in-eight-months-3629767/
CaseStudies– CapitalOne
”AWSenablesustooperateevenmoresecurelyinthepubliccloudthanourowndatacenters”– RobAlexander,CIO
“LeveragingAWS,CapitalOneisshrinkingitsdatacenterfootprint.Itwillbedowntothreebytheendof2018,comparedtoeightin2014.”
http://www.zdnet.com/article/ge-capital-one-give-aws-the-rub-at-reinvent/
OURAPPROACHTOTHECLOUDContino haveaunique approachtohelpingcompanies succesfully consumecloud technologies.
• EnterpriseFocus:Wefocusonlargescaleenterpriseclients,andhavetheskillsandexperienceinhelping themwiththesecurity,governanceandenterprisearchitectureissuesassociatedwithcloud.
• ConsumingcloudwithDevOps:WehelpourclientsadoptDevOps sotheyconsumecloud throughaDevOpsmodelwhichbrings inhighdegreesofautomationandleancrossfunctional teams.
• Re-architectingforthecloud:Though liftandshiftcanbeagreatwaytogetstartedinsecuring thebenefitsofcloud, thetransformativebenefits comewhenwerearchitect andtakeadvantageofcloudnativecapabilities.
• OurDualDelivery&UpskillingApproach:TheContino deliverydeliverymodel isdesigned tohelpyoubothdeliverandlearn. WhilsthelpingyoudeliveronyourmoststrategicAmazonWebServicesprojects,wewillhelpyoutotrainandupskillyourpeoplesothatknowledgeandskillsarebuiltwithinourorganisation.
Accelerator:AWSCLOUDSTRATEGYThisacceleratorisdesigned forenterpriseorganisationswhoarelooking todevelopastrategyforsuccesfullyadoptingandconsuming theAmazonWebServicespubliccloud.
Itincludes infrastructure designandsolutionarchitecture,anddevelopment ofaroadmap forhowandwheretodeployAWSwithin theirorganisation.
Thestrategywedevelop isbasedonourEnterpriseDevOps modelwhichuseshighdegreesofautomationandsmallcrossfunctional teamstobuildandmanagemoreoftheirowninfrastructure.
Outputs:
● A documentedsolution architectureforinfrastructuredesign,environment design,networkingandsecurity.
● Adviceonoperationalanddevelopment tooling tosupportyouruseofyourcloud.
● AroadmapforwhereandhowtodeployAWScloudwithinyour infrastructureandapplicationportfolio.
● Anupskilledworkforcewithabetterunderstanding ofcloudtechnology.
Accelerator:AWSDEVOPSCLOUDOPERATINGMODELThisacceleratorisdesigned forenterpriseorganisationswhoarelooking tointegrateAmazonPublicCloud intotheirworkflowsandITfunction, andneedtoupdatetheirprocessestofully takeadvantageofcloud.
Itinvolves identifying keyrolesandresponsibilities inmanaging thepubliccloudbetweencentralIT,businessunitsandteams anddocumenting keyprocessflowssuchaschange,incidentandreleasemanagementinacloudnativeworld
Thisallcombinestocreatethepoliciesandtooling tohelpyourorganisation andteambegoodcitizensinthecloud.
Outputs:
● Adocumented cloud operatingmodel tailoredforAWSandDevOps approaches.
● Ahighlevelgovernanceguidedescribinghowthecloudwillbeused inyourorganisation.
● Anupskilledworkforcewithabetterunderstanding ofcloudtechnology.
Accelerator:AWSCLOUDREADINESSASSESSMENTThisacceleratorisdesigned forenterpriseorganisationswhoarereadytomoveapplicationworkloadsfromtheirdatacenterintoAmazonWebServices.
Wehelpyoucategorise yourapplicationsintoastateofcloudreadinessbasedonour10pointscale,andhighlight anyrisksandremediationpointsinsuccesfullymigrating theseapplications.
Aswellaslooking attheapplicationarchitecture,wewillmorebroadlylookattheskillsandwaysofworkingwithinspecificapplicationteamstoseeiftheyarereadytosecurethebenefitsofworkingwithinthecloud.
Outputs:
● Tailoredapplication Questionnaireagainsteachoftheapplicationsinscopeforcloud.
● Ared/amber/greenreportofapplicationsinscope,classifyingaccordingtoour10pointscale.
● Aremediationplanforeachapplication inscope.
● Targetedworkshops todemonstratetheprimarycloudplatformopportunities.
● Anupskilledworkforcewithabetterunderstanding ofcloudtechnology.
Accelerator:AWSCLOUDNATIVEAPPLICATIONMIGRATION
Outputs:
● Amigratedapplicationwhichisfitandoptimised forthecloud.
● Decommissioned applicationwithinyourdatacenter
● Anupskilledworkforcewithabetterunderstanding ofcloudtechnology
Thisacceleratoristhefunpart– actuallymigratingyourapplicationsintoAmazonWebServices.
Ourcloudnativeapplicationmigrationmodelgoesthrough theprocessofremediation,preperation,moveandcloudoptimise.Wemayjointlytakethetacticalapproachtoliftandshift,butourjointgoalistolook foropportunities tomakeourapplicationsmorecloudnativeandcloudoptimised.
ThefullmigrationprocesswillbebasedonaDevOpsdeliverymodel,usinghighdegreesofautomation tofullysoftwaredefineyourtechnology stack.
CONTINOHAVEDELIVEREDAMAZONWEBSERVICESWITHLEADINGENTERPRISEBRANDS
OneOfUK’sTop3LargestRetailBanksBuildingAWScapabilityforcentralITgroupRationalising developmenttoolchainIntroducingMoreAutomationIntoDeliveryPipelineAdvisingOnStrategyForDevOpsTransformation
OneOfUK’sTop3LargestRetailersImplementingfirstconnectiontoAWS
ConfigurationManagingOnDemandEnvironments
InfrastructureAsCodeDefinition
Upskilling&TrainingGlobalEngineeringWorkforce
OneOfUK’sTop3LargestTelecomsProvidersIntegratingCloudBrokerWithAWS
ConfigurationManagingOnDemandEnvironments
ImprovingDevOps andContinuous DeliveryPipelineandImprovingRigour OfSoftwareDevelopmentLifecycle
WeareworkingwithmanyofthelargestenterprisebrandsacrossverticalsontheirAWSdeploymentjourneys.