jp morgan - 2003
DESCRIPTION
TRANSCRIPT
SEMINAIRE DECOUVERTE DES ORGANISATIONS
M. SEGALLA, Ph.D.
Aurélia Monnier
Giulia Marini
Othmane Mrabet
Caroline Lagayette
« BEST IN France » JP MORGAN
• WHY JPMORGAN ?– AN AMERICAN GIANT– A GOOD RANKING
• WHY BEST IN France ?
• How did we collect the information : Benoit Lebizay, JPMorgan VP
.
.
JP MORGAN AND THE FRENCH FINANCIAL MARKET
• Structure of the French Financial Market :– History – Mergers &Acquisitions– Great Competition
What are the different services proposed by JP MORGAN
INVESTMENT BANK
PRIVATE BANK
ASSET MANAGEMENT
RETAIL BANK
THE MAIN COMPETITORS
• FRENCH FIRMS:
BNP PARIBAS /SOCIETE GENERALE
CREDIT LYONNAIS
OTHERS : GOLDMAN SACHS / MORGAN STANLEY
ROTSCHILD BANK /DEUTSCH BANK /LEHMANN BROTHERS …….
1.DESCRIPTION OF THE FIRM
HISTORY OF THE ORGANIZATION
• JP MORGAN : 1858-2000– A tradition of client service :
• A major role in the industrialization of the USA at the end of the 19th century
• Loans to States in the 19th century and in the 1980’s
• A leading financial adviser for wealthy individuals
HISTORY OF THE ORGANIZATION
• JP MORGAN : 1858-2000 :– A family legacy
• A family banking dynasty for over a century
HISTORY OF THE OGANIZATION
• JP MORGAN : 1858-2000 :– A house divided
• 1935 : the Glass-Steagall act
• The creation of the investment bank Morgan Stanley
• The mondial expansion
HISTORY OF THE ORGANIZATION
• JP MORGAN CHASE & CO : 2000-2003– A successful merging
THE STRUCTURE OF THE COMPANY
• HOW JP MORGAN INTERNATIONAL IS ORGANIZED– A matricial structure – The position of JP Morgan France
• CEO : William B. Harrisson
2. THE CUSTOMERS AND THE FRENCH SUPPLY IN THIS
SECTOR
WHO ARE JP MORGAN’S CUSTOMERS?
Two main customer profiles:
• Traditional customers
• New customers
WHAT ARE THEIR NEEDS AND EXPECTATIONS?
• Different profiles,different approaches
HOW DOES JP MORGAN KEEP ITS CUSTOMERSHIP?
• JP Morgan focuses on its existing customers and on maintaining its attractiveness
• The latest economical environment and its consequences
WHO IS WORKING FOR JP MORGAN IN FRANCE?
.
HOW DO THEY WORK?
• Clients relationships: a priority
• Do they match customer expectations?
• A key to success?
MEETING OPPOSITE DEMANDS
• Customization
• Standardization
3. WHY IS JMPORGAN « BEST IN FRANCE »?
WHY IS THE FIRM SUCCESSFUL IN FRANCE ?
• A POWERFUL GROUP INTEGRATED INTO A VERY LARGE NETWORK OF
FIRMS
• JPMORGAN HAS A GOOD REPUTATION IN FRANCE THANKS TO
HISTORICAL AND ECONOMICAL FACTORS
WHY IS THE FIRM SUCCESSFUL IN FRANCE ?
• THE MERGER: JPMORGAN + CHASE MANHATTAN BANK + FLEMMINGS
• A NEW STYLE OF MANAGEMENT: THE COMBINATIONS OF DIFFERENT
STRATEGIES
THE BAD ASPECTS OF THE FRENCH MARKET
• THE SOCIAL LAWS AND CONSTRAINTS IN FRANCE
SOMETIMES DISCOURAGE THE FIRM FROM TAKING RISKS
THE BAD ASPECTS OF THE FRENCH MARKET
• THE NECESSITY OF A PARTICULAR APPROACH: CONSENSUS
CONCLUSION
• « JPMORGANCHASE COULDN’T POSSIBLY AVOID BEING IN
FRANCE », AS B.LEBIZAY SAID
• A GREAT SOURCE OF CREATIVE MINDS