jp1/integrated management 2 - hitachi...intelligent it operations using jp1/integrated management 2...

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1 Need to integrate data related to your systems, and to analyze and utilize the data from a variety of perspectives? JP1/Integrated Management 2 With JP1/Integrated Management 2 - Manager, you can manage, in an integrated manner, the events occurring in your systems, along with various types of data and the relationships in the data. This in turn allows you to utilize the data efficiently and to provide users with the data they need, when they need it. JP1/Integrated Management 2 enables operators in different positions and with different roles to easily check the data they need, without having to be aware of factors such as the location of the data, the interface used to obtain the data, or the configuration or relationality of the data. By selecting and executing suggestions that are based on accumulated operational rules and knowledge when a failure occurs, you can make sure that failures are handled in a thorough manner. This allows you to decide on the right way to handle each failure as well as the priority with which the failure should be handled from a business or service perspective. You can also ensure that everyone involved in the handling of the failure (regardless of their specific role) can ascertain statuses and share information in a timely manner, thus achieving the intelligent integrated operation of your systems as a whole. Put your data to work This product helps you collect all of the information you might need when making business decisions, such as data on system configurations, alert information, the status of business operations, the operating status of applications, and information about KPIs and costs. Based on expert knowledge, you can then define and graphically display relationships in the collected data. By accumulating knowledge and expertise in the form of data, JP1/Integrated Management 2 helps you achieve system operations that do not rely on specific operators. Accumulate data related to your systems and define relationships in the data Intelligent IT operations using JP1/Integrated Management 2 Platform for intelligent integrated management ! Integrated operation viewer Collect a wide variety of data related to your systems Use the knowledge of engineers to define relationships in the data Data can be utilized according to each user's purpose Share data Maintenance operator Manager Operational rules Knowledge of engineers (System Operational Status Summary window) Handle the failure Get suggestions based on operational rules Open data ・・・ Business system A Cloud environment Virtual environments Business system B Cloud environment Business system C Virtual environments Configuration information Jobnet information Operations information Event information ・・・ Failure Internet ・・・ (Window displaying suggestions) Make use of operational rules

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Page 1: JP1/Integrated Management 2 - Hitachi...Intelligent IT operations using JP1/Integrated Management 2 Products required for the main functions in this brochure * This is the full name

1

Need to integrate data related to your systems, and to analyze and utilize the data from a variety of perspectives?

JP1/Integrated Management 2

With JP1/Integrated Management 2 - Manager, you can manage, in an integrated manner, the events occurring in your systems, along with various types of data and the relationships in the data.

This in turn allows you to utilize the data efficiently and to provide users with the data they need, when they need it.

JP1/Integrated Management 2 enables operators in different positionsand with different roles to easily check the data they need, withouthaving to be aware of factors such as the location of the data, theinterface used to obtain the data, or the configuration or relationality ofthe data. By selecting and executing suggestions that are based onaccumulated operational rules and knowledge when a failure occurs,you can make sure that failures are handled in a thorough manner. Thisallows you to decide on the right way to handle each failure as well asthe priority with which the failure should be handled from a business orservice perspective. You can also ensure that everyone involved in thehandling of the failure (regardless of their specific role) can ascertainstatuses and share information in a timely manner, thus achieving theintelligent integrated operation of your systems as a whole.

Put your data to work

This product helps you collect all of the information you mightneed when making business decisions, such as data on systemconfigurations, alert information, the status of business operations,the operating status of applications, and information about KPIsand costs. Based on expert knowledge, you can then define andgraphically display relationships in the collected data. Byaccumulating knowledge and expertise in the form of data,JP1/Integrated Management 2 helps you achieve systemoperations that do not rely on specific operators.

Accumulate data related to your systems and define relationships in the data

Intelligent IT operations using JP1/Integrated Management 2

Platform for intelligent integrated management

!

Integrated operation viewer

Collect a wide variety of data related to your systems

Use the knowledge of engineers to define relationships in the data

Data can be utilized according to each

user's purpose

Share data

Maintenance operator

Manager

Operational rules

Knowledge of engineers

(System Operational Status Summary window)

Handle the failure

Get suggestions based on operational rules

Open data

・・・

Business system A

Cloud environment

Virtual environments

Business system B

Cloud environment

Business system C

Virtual environments

Configuration information Jobnet informationOperations informationEvent information

・・・Failure

Internet

・・・

(Window displaying suggestions)

Make use ofoperational rules

Page 2: JP1/Integrated Management 2 - Hitachi...Intelligent IT operations using JP1/Integrated Management 2 Products required for the main functions in this brochure * This is the full name

2

JP1/Integrated Management 2

Improve visualization of system-wide statuses

Quickly analyze the impact of failures by making use of various types of information related to the system

Only events related to the selected component are displayed

Switch to the tree view to check the statuses of individual components

Colored items indicate the scope of impact

SystemHosts

System A

Host

OS resources

Applications

Jobs

Organize and manage the components of each system

...

Jobs

Applications

Collect information automatically

You can understand the scope of impact on tasks that are linked with the business system

A failure occurred on this physical server

Integrated operation viewer

Integrated operation viewer

OSresources

Details about the locations of failures are displayed

JP1/Integrated Management 2 obtains information about thecomponents that make up a system, and aggregates and displays,on a single screen, the statuses of these components and anyevents that cause the statuses to change. Colored icons allow youto identify the status of each component, making it possible tounderstand the health of the entire system at a glance.A sunburst chart allows you to gain an overall view of the statusesof components that make up a monitored system, and to easilycheck detailed information about components whose status is"Error" or "Warning".You can also switch to a tree view, which displays the componentsof systems in a hierarchal configuration. This allows you to checkthe statuses of components such as the business operations (jobs)that are running on hosts, as well as the relationships among suchcomponents.By selecting a component in either the sunburst chart or the treeview, you can filter the displayed events to show only thoseevents that are related to the selected component. This helps toprevent important events from being overlooked.

Based on the expert knowledge of engineers (such as the businesssystem administrator's knowledge of the relationships amongbusiness operations and the infrastructure administrator'sknowledge of the relationships among servers and applications),you can define, visualize, and accumulate information aboutrelationships among system components. By visualizing andaccumulating knowledge in this way, you can perform a variety oftasks without relying on a specific individual, such as anadministrator or engineer. This knowledge enables operators toperform the initial isolation of a failure, to check the scope ofimpact of the failure on mission-critical systems, and more. Forexample, you can utilize the accumulated knowledge to easily letall of the relevant parties know that a failure on physical server Aimpacts not only business operations A, but also businessoperations B and C. You can understand the scope of impact of aproblem even in an environment where different monitoring toolsare being used to monitor cloud systems and on-premises systems.

Business operation

C

Virtual machineB

Physical server A

Virtual machineX

Physical server X

Platform for intelligent integrated management

Businessoperation

X

Virtual machineA

Business operation

B

Business operation

A

Expert knowledge of the business system administrator

Define relationships based on expert knowledge

Virtual machine A

Physical server A

Virtual machine B

Physical server A

・・・Expert knowledge of the infrastructure administrator

Virtual machine A

Business operation

A

・・・Expert knowledge of the system administrator

Verify the impact of the failure of physical server A on business operation C

Business operation

BBusiness operation

A

Business operation

CBusiness operation

A

Business operation

CBusiness operation

B

Virtual machine B

Business operation

B

Use the sunburst chart, which displays the statuses of system components, to gain an overall understanding of the status of your systems

This job is impacted by the failure

Page 3: JP1/Integrated Management 2 - Hitachi...Intelligent IT operations using JP1/Integrated Management 2 Products required for the main functions in this brochure * This is the full name

3

JP1/Integrated Management 2

When a failure occurs, you can get suggestions on the best way tohandle it. These suggestions are tailored to the system status atthe time of the failure and are based on accumulated operationalrules and knowledge. By selecting and executing thesesuggestions, operators responsible for system maintenance canensure that failures are handled promptly and thoroughly.

The execution performance of the business operation has degraded

JP1/Automatic Job Management System 3 dashboard

Integrated operation viewer (Trends tab)

Check the number of jobs that were executed

Check the CPU usage rate

Check the amount of free memory

This line indicates the time when the event occurred

Ensure the swift handling of failures by using operational suggestions

Take a proactive approach to failure prevention

Use on-screen guidance to expedite the initial responseMonitor the system efficiently, even during an event storm

You can monitor Windows event logs, UNIX syslogs, and thelogs of various applications in a single window. You can alsofilter the displayed information based on conditions such as thehost name or level of severity, to show only the information youneed. This helps you prevent important events from beingoverlooked, and improves the efficiency of monitoring operations.

Collect and monitor various logs generated in the systemYou can automate actions to be performed when an event isreceived, such as the sending of notifications or the acquisitionof logs. For example, you can specify settings so that thenecessary notifications are sent to all relevant parties at once.By using the GUI, you can also check the statuses and results ofautomated actions, and then re-execute, cancel, or temporarilysuspend a specific automated action as necessary.

Automate notifications (automated actions)

Event management: Monitor the entire system from a single location to determine whether the system is problem-free

Monitoring of the operating status(by using a product such as

JP1/Performance Management or JP1/Operations Analytics)

JP1/Integrated Management 2 can detect changes in the operatingstatuses of environments where business operations are executed,and thereby help you to prevent failures that would interruptbusiness operations. In addition to checking the executionstatuses of business operations, you can check the usagestatuses of resources pertaining to the relevant infrastructurecomponents in order to identify issues such as insufficient diskspace, increased CPU usage rates, degraded networkperformance, and increased memory usage. This allows you toisolate potential causes of failures before a failure occurs, and toquickly and efficiently take preventive measures, such as changingthe operations to be executed or modifying the executionenvironment.

Check the statuses ofthe resources of therelevant infrastructurecomponents, and theexecution statuses ofoperations

Various infrastructure-related reasons for the degraded execution performance

During an event storm (a large number of events occurring at thesame time), the events are aggregated in the display. This helpsensure that important events are handled, and preventsautomatic actions, such as the sending of email notifications,from being performed multiple times for duplicate events. Youcan also suppress the forwarding of events from a host to theintegrated manager, thereby minimizing the overall impact of anevent storm on your monitoring operations.

In the event of a failure, JP1/Integrated Management 2 displayspre-registered information about the people in charge ofinvestigating the failure (such as their names and contactinformation) and troubleshooting procedures. This enablesoperators to carry out the initial response quickly andappropriately. By using this on-screen guidance, you can savethe time and the effort it would otherwise take to find thenecessary information, and also ensure that all operators handlefailures in the same way.

Note: JP1/Integrated Management 2 - Manager provides the same functions as JP1/Integrated Management - Manager.

Check the execution status

of a business operation

Degraded network

performance

Increased memory usage

Increased CPU usage

rates

Insufficient free disk

space

Ask for suggestions

Handle the failure Makes suggestions based on operational rulesOperator responsible

for system maintenance

Page 4: JP1/Integrated Management 2 - Hitachi...Intelligent IT operations using JP1/Integrated Management 2 Products required for the main functions in this brochure * This is the full name

JP1/Integrated Management 2

Product name

JP1/Integrated Management 2 - Manager*

JP1/Base

Products required for the main functions in this brochure

* This is the full name of JP1/Integrated Management 2 (the product introduced in this brochure).

• AIX is a trademark of International Business Machines Corporation, registered in many jurisdictions worldwide.• Intel is a trademark of Intel Corporation or its subsidiaries in the U.S. and/or other countries.• Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.• Microsoft, Internet Explorer and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.• Oracle and Java are registered trademarks of Oracle and/or its affiliates. • UNIX is a registered trademark of The Open Group in the United States and other countries.• VMware is a registered trademark or trademark of VMware, Inc. and its subsidiaries in the United States and other jurisdictions.• Other company and product names mentioned in this document may be the trademarks of their respective owners.

2021.1JP1-872-30© Hitachi, Ltd. 2019, 2021. All rights reserved.

• Hitachi reserves the right to improve or otherwise change the specifications of the products described in this catalog without prior notice.• Microsoft product screenshots reprinted with permission from Microsoft Corporation.• The colors of actual product screens may appear to be slightly different from those in the screenshots printed in this catalog.• If you plan to export any of these products, please check all restrictions (for example, those stipulated by Japan's Foreign Exchange and Foreign Trade Law

and the export control laws and regulations of the United States), and carry out all required procedures.If you require more information or clarification, please contact your Hitachi sales representative.

https://www.hitachi.co.jp/jp1-e/

Hitachi, Ltd.Service Platform Business DivisionURL https://www.hitachi.co.jp/jp1-e/

Hitachi Asia Ltd.Tel. +65-6535-2100 URL https://www.hitachi.com.sg/jp1/

Hitachi Asia (Malaysia) Sdn. Bhd.Tel. +60-3-2031-8751

Hitachi Asia (Thailand) Co., Ltd.Tel. +66-2-632-9292

Hitachi Asia (Vietnam) Co., Ltd. Representative office in Hanoi Tel. +84-4-3933-3123

Hitachi India Pvt. Ltd.Tel. +91-80-42698888 URL https://www.hitachi.co.in/

LG Hitachi Ltd.Tel. +82-70-8290-3700 URL https://www.lghitachi.co.kr/

Note: • JP1 support services are available under a separate contract.• These products are also available through the purchase of subscriptions, which allow you to use products and support services for a period of one year.

This allows you to accurately and efficiently perform initial isolation of afailure in order to identify the scope of impact and the cause of the failure.Furthermore, by linking with products such as JP1/Navigation Platform andJP1/Automatic Operation, you can display the necessary operatingprocedures in an easy-to-understand visual format, and automate relatedtasks. This allows you to efficiently execute business operations, monitoryour systems, get suggestions, and handle failures, even in situations wheremultiple business systems use the same infrastructure, as well as insituations where a combination of cloud and on-premises environments orphysical and virtual environments is used.

Achieve intelligent system operations by linking with other JP1 products

Link with other JP1 products to achieve intelligent system operations

Link JP1/Integrated Management 2 with other JP1 products to collect varioustypes of data related to system operations (such as information about therelationships among business operations, the operating statuses ofapplications, and infrastructure configurations). This data can then beassociated with events that occur in the system, and managed in anintegrated manner. By using operational suggestions that are based onvarious types of data collected from JP1 products as well as accumulatedoperational rules and knowledge, you can achieve swift, thorough failure-handling operations that do not depend on specific operators.

JP1/AJS3Helps you understand the

relationships among business operations and the order in which business operations are executed

JP1/PFMHelps you understand the

operating statuses of databases and ERP systems

JP1/NNMi and JP1/SSOHelp you understand the

operating statuses of network devices

JP1/OAHelps you understand the

system configuration, including virtual machines and container

environments

JP1/NPStandardizes operating

procedures and supports the use of automation tools

JP1/AOAutomates operational work,

such as the acquisition of logs

JP1/PFM: JP1/Performance ManagementERP: Enterprise Resource Planning

JP1/NNMi: JP1/Network Node Manager iJP1/SSO: JP1/SNMP System Observer

JP1/OA: JP1/Operations AnalyticsJP1/AJS3: JP1/Automatic Job Management System 3

Hitachi Vantara LLCTel. +1-781-810-6057

Hitachi Vantara Limited (UK)Tel. +44-1753-618820

Hitachi Vantara (China) Co. Ltd.BeijingTel. +86-21-22111201

ShanghaiTel. +86-21-22111201 URL http://www.jp1.cn/

ShenzhenTel. +86-755-32900301

JP1/NP: JP1/Navigation PlatformJP1/AO: JP1/Automatic Operation