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Jubilee Northern & Piccadilly

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Page 1: Jubilee Northern & Piccadilly

Jubilee Northern & Piccadilly

Page 2: Jubilee Northern & Piccadilly

Introductions

James Foley – AMIP Implementation Manager, Enterprise AMS Group Darren Conner – Fleet Maximo Manager, London Underground Jean Charbonneau – Planning/Scheduling Specialist & President /CEO CiM Maintenance

Page 3: Jubilee Northern & Piccadilly

Contents

Section One: AP JNP and overview of Asset Management Improvement Programme (AMIP) Section Two: Business Intelligence and Mobile & Fleet Section Three: Effective Planning and Scheduling

Page 4: Jubilee Northern & Piccadilly

Section One AP JNP an overview of the Asset Management Improvement Programme (AMIP)

Page 5: Jubilee Northern & Piccadilly

About JNP

Jubilee, Northern & Piccadilly Lines 41% of total assets on London Underground 13 Asset Classes/7 business units Over 500 million passenger journeys per year out of total of 1.1 billion Mixture of modern, high tech (Jub & Nor TBTC signalling systems) and legacy (1973 Piccadilly fleet of trains) assets Complex recent history but now part of London Underground / TfL

Page 6: Jubilee Northern & Piccadilly

About JNP

Fleet 255 Passenger Trains Transplant: Engineering Trains, tamping machines, rail mounted cranes etc Emergency Response Unit: Provides services to all of LU and London's

emergency Services

Infrastructure 385 Kms of Track, Points and Crossings Signals Bridges, Structures Deep Tube Tunnels Earth Structures Pumps and Drainage

Stations 100 Stations 340 Non Stations Premises Mechanical and Electrical Assets Fire Communications Lifts (110) Escalators (231) Power Ambience Hazardous Materials

Page 7: Jubilee Northern & Piccadilly

Benefits

Reduction in Capital and Operating Costs

Realization of PAS55/ISO55000

Integration to instrumented assets

Process Compliance and Productivity (PCP) Automation

Asset and system registration, configuration and change management

Asset life extension

Optimized planning & scheduling

Enterprise Reliability Engineering (ERE) RCM – fix before fail Optimized supply chain management Mobile EAM Highly visible regulatory compliance (standards)

Integrated Health and Safety Management (HSE)

Process Compliance and Productivity (PCP)

Asset Lifecycle cost and value optimization

Linear and discrete asset management

Optimized decision making across entire asset lifecycle (ODM) Productivity optimization Business Intelligence/analytics, decision support & visualisation – Railway view

Activity based and standard costing

Intelligent Control System (integrations)

Benchmarking & Continuous Improvement

Flexible to meet technologies advancement

BIM

Page 8: Jubilee Northern & Piccadilly

AMIP

People, Process and System

Building the vision, strategies, programme, organisation, capabilities and tools to facilitate the journey to enable business transformation and performance improvement

1. Competent Asset Management

2. Advanced Asset Management

3. World Class Asset Management

ASSET MGMT MATURITY SCALE

Competent

Aware/developing Advanced

Embedded

World Class

Integrated /Optimal

Page 9: Jubilee Northern & Piccadilly

AMIP Objectives

(Support the requirement for) The development of standard optimised asset and safety management processes across the business

(Support the processes for) Effective maintenance and renewal regime optimisation and operation over the life of the assets. (Support) The development of whole life cost models by the provision of timely, integral and accurate asset, condition, performance, cost and safety information

What information do we need?

What does the programme look like? What does the organisation look like?

Page 10: Jubilee Northern & Piccadilly

AMIP

Tube Lines

Asset Management

Company

Assets

ProcessPeople

Maximo

(information

systems)

Information

Technology

Data Reporting

Decision Makers

Corporate Objectives

provides

Invests in

maintained &

renewed by

following supported, enforced

& optimised bycapturing enabling

to

achieving

Implementation/Improvement boundary

- Corporate Objective (Aligned Shared Vision)

- Report to Executive & Board

Strategy and Governance

Page 11: Jubilee Northern & Piccadilly

Process Productivity

Process

Productivity

- Business Visibility

- Management Control

- Continuous Improvement

- Effectiveness & Efficiency

- Business Agility

- Empowerment

- Competitiveness

- Operational Flexibility

- Common Business View

- Optimised Processes

- Uniform Metrics

- Uniform Reporting

Strategic/Business Objectives

Critical Success Factors

1. Integrate: Standardisation : duplication removal 2. Assemble: New processes (business objectives) 3. Optimise: (performance indicators/metrics – CSFs/business objectives)

Page 12: Jubilee Northern & Piccadilly

Business Transformation

Page 13: Jubilee Northern & Piccadilly

Scope Overview

13 Asset Groups and 7 business units

New FRC (HEAT replacement)

Integrated Health and Safety system: Inspections, Incident Reporting, Audit and Investigation

Mobile field force

Asset Configuration Management

Linear & Discrete Assets

Business Intelligence & Reporting

Optimised Planning, Scheduling and Work Delivery

Optimised Procurement and Material Management

RCM: Integrations: SCADA, CuPID, TBTC, TrackerNet, Connect, Wheel Lathe, Decision Support

Tools, RFID, Oracle, GIS , etc

Page 14: Jubilee Northern & Piccadilly

Mobilisation

BIM

Visualisation (embedded GIS)

Optimised Planning, Scheduling & Delivery

RCM & Integration

Predictive Asset Optimisation/ analytics

‘Fix before Fail’

INTELLIGENT CONTROL & COMMAND (FRC)

ASSET CONFIGURATION MGMT

LINEAR & DISCRETE ASSETS

OVERVIEW

700 + PROCESSES NOTIFICATIONS/ESCALATIONS

HEALTH, SAFETY, ENVIRONMENTAL (HSE)

BUSINESS TRANSFORMATION ‘ Journey to World Class Asset & Safety Management’

MATERIALS MANAGEMENT

Page 15: Jubilee Northern & Piccadilly

METRO MAXIMO INTEGRATION PROCESSING FLOW

Maximo 7.5

INFRASTRUCTURE

• CL: Station, Tunnels, Sections, Litter

• Track Closures • Integrated Planning • TANCS and Concessions • Standard Faults

Civils • Inspections (Principal,

General, Ad-hoc)

Track • Rail Stress Management • Geometry Faults • Rail Stress Management • Rail Corrective Work • Rail Inspections • Safety Inspection Patrols • On Track Machinery (Access

booking)

Signals • TBTC Configuration

Management • Point Care • Signals Cover • Assurance (random sample) • QAF Change Request

STATIONS

• Contract Management • Contractor Quality Control

Lifts and Escalators

• F45/54 Inspection • Section 5B Waiver Request • Contractor Modification

Comms • Config Management • P119 Change Approval

Certification • Beyond Economic Repair (BER) • Value of Work Done • Competency Validation • PM Contract Audit • Doc Management & Approval

(Method) • SCADA & Remote Monitoring

Fire • Message Change • FS Bb224 Asset Registration

Process • Fire Isolation Process

Passive Fire • Re-certification Visits • Fire Risk Assessment • Surveillance Visits

Power & Electrical

Premises • Key Request Process • Slip Resistance Tests • Competency Validation • Slip Resistance Test

HAZMAT • HazMat Reporting • HazMat Registration • HazMat WM Management

Fleet Management • Train Preps • Campaigns (Once Rounds) • Exams • Modules • Service Days / Service Hours • KM Run • Calendar Frequency • Call Point Attendance • Service Availability • Time Tables • Train Configuration

Transplant • Train Bookings • Availability Planning

HSE • IRF • Inspections • Safety Review & Change Control • Investigation • Root Cause Analysis • Safety Audits • Surveillance

Materials Management

• Tool / Plant Management • Receipting (stock items) • Issues and Reclaims • Materials Requests and Transfers • Cycle Count Requests • Track Materials • Capture Planned vs Actual Usage • Process Serialised Assets • Expense Material • Warranty Tracking • Process Material Storage Data

Inventory Accounting • Maintain AUP • Sales Orders

FRC Performance • Fault

Management • CUPiD Extract • LCH & Service

Points • Weather Feeds

• Bulletin Board • Engineer Location

Monitoring • Maintainer

Management (Services)

• Attribution • Stop the Clock • NDF • CUPiD Results • Risk Management • Visualisation Dashboards

• Adjusting Performance Attribution

• Denied Access • Train Failure & Delays • Modelling & Forecasting • Frustrated Access

Oracle R12 EBS

• Chart of Accounts • General Ledger • OTL • HR • Item Master • Companies / Suppliers • Purchasing

MS Lync • Instant Messaging • Device Location • Presence • Video / Audio Conference

BizTalk MS Exchange • Calendars • Mailboxes • Distribution Lists

Share Point • Shared Calendars • Distribution Lists • Documents

Maximo 5.2 • Asset Groups • Work Management (CM, PM) • Labour / Crafts • Asset Register • Materials Management • Fleet Management • Chart of Accounts • Base Services

• Faults Management (EM)

Cognos • Report Requests • Schedules • KPIs

Axiom • Cost Centres • Budget

Heartbeat

Sabre • Access Reservation • Access Bookings & Approvals • Access Booking Search

CUPiD • F&D Sheets • Train Delays • Attribution • LCH & SP

Maintainer Systems • MJQuin • MyMCS (ISS) • TRAMMS (Telent)

Ops Integration • RFID • Wheel Lathe • TBTC • SCADA (Faults , Condition

Mon) • Remote Condition

Monitoring • L&E MIP Monitors • Aggreko ARM • Wonderware InTouch SCADA • Network Operations Centre

(NOC)

MIF

IIS

ERU • TSR Boards • Incident Management • Vehicle Defects • Signals Deliveries

Timetables

EWSA

TrackerNet

- CEBR - IM - Engineer Geo-location

- Calendar - Documents

- Email

- Requisitions - General Ledger Trans - Receipts - Stock Issues - Item Updates - Time Sheets

- Purchase Orders - Item Master - Chart of Accounts - Projects and Tasks - Person - Competency - Company / Supplier

- Item Master - Chart of Accounts - Projects and Tasks - Person - Competency - Company / Supplier

- Requisitions - General Ledger Trans - Receipts - Stock Issues - Item Updates - Time Sheets

- Schedules - Report Requests - Subscriptions

- Budgets - Cost Centre - Natural Account

- Commuter Time Tables - Engineering Time Tables - Juice On/Off Times - Train Position - Natural Account

MIF

- Fault Assignments

- Access Requests - Access Bookings

- LCH Extract

- F&D - Train Delays - Speed Restrictions

- EM Faults - INF Faults - Remote Condition

Monitoring (RCM)

- Fault Assignment - Asset Update (TLF447) - Work Log - Assignment Update

BizTalk

Ambience • Adverse Weather • Denied Access • MSS • Time and Attendance

CROSS ASSET GROUP

• Operational Duty • Engineering Hours Utilisation • Roster Management • Activity Based Costs • Timesheets • Skills, Qualifications and Licenses • Contract Management (Performance) • Frustrated Access • Application for Payment • Surveillance

• Performance • Planning and Scheduling • Fault Management • Reliability • Materials Management • Warranty Management • Spares Management • Failure Code Management • RFQ • Storage Licence

• Asset Registration, Updates & Handover

• Condition Assessment • Work Management o Corrective (CM) o Planned (PM) o Operational Project (PJ) o Emergency (EM) o Predictive o Inspections (IN) o Follow On Work

Page 16: Jubilee Northern & Piccadilly

Section Two Business Intelligence and Mobile Fleet Example

Page 17: Jubilee Northern & Piccadilly

Mobile

Mobilise key processes where return on investment is tangible Release workforce from being deskbound Device Agnostic IPhones and IPADs - exceptions driven by business need Work online and off line

Page 18: Jubilee Northern & Piccadilly

Business Intelligence & Reporting

• Real Time Dashboards • Automated Reports • Desktop/Mobile/TVs • Reports delivered directly to

inboxes

Page 19: Jubilee Northern & Piccadilly

GIS

Page 20: Jubilee Northern & Piccadilly

GIS embedded within Metro Maximo

Page 21: Jubilee Northern & Piccadilly

Fleet ROI

0

50,000

100,000

150,000

200,000

250,000

20

02

/03

20

03

/04

20

04

/05

20

05

/06

20

06

/07

20

07

/08

20

08

/09

20

09

/10

20

10

/11

20

11

/12

20

12

/13

Me

an

Dis

tan

ce

Be

twe

en

Fa

ilu

res

(in

Kil

om

etr

es

)

Fiscal Year

Tube Lines aggregate Rolling Stock Car Mean Distance Between Failures (MDBF)Solid Bars = Actual Km's. Line = Moving Annual Average

Better

Worse

AMIP Programme

Page 22: Jubilee Northern & Piccadilly

Fleet

JUBILEE LINE FLEET CASE STUDY

Was SAP (Alstom)

Moved into Tube Lines (Metro Maximo)

Performance Improvement: 10,000 km MDBF – now 20,000 MDBF (100%)

8 weeks implementation timeframe - continuous improvement/benchmarking

PICCADILLY LINE FLEET

Oldest and best performing on London Underground

13 years Asset Life Extension

Page 23: Jubilee Northern & Piccadilly

Fleet (Piccadilly Line)

172 units 86 Trains – 79 in service at any time, 3 required for ready to go spares. 20+ PM regimes to ranging from daily to 400 hours to 12 months. Covering inspections, maintenance and

cleaning for each unit to be managed. Further PM’s also managed on individual components, wheels, motors etc. The night shift runs from 19:00 to 07:00 Trains start returning to the depots from 19:30-21:30 and then again from 23:00-01:45 A typical train will run for 16 hours a day, return to a depot require testing, cleaning and PM/CM work to be completed The duty manager and his team are responsible for: Testing all trains before the following days service starting at 04:45 Rectifying any high priority CM work which would prevent the train going into service Movement of the trains in the depot to allow PM work to be completed Compiling the train service, taking in to account what trains need to go to what location at what time for PM

work the following day, night and further ahead This will change as defects are cleared or reported, time to fix is updated or priorities change Compliance Monitored against standards – No train will leave the depot with overdue PM or high priority CM work orders outstanding Productivity Monitored – Must be high to achieve the above

Page 24: Jubilee Northern & Piccadilly

Fleet Challenges

Each year more availability of trains is required

They must run for longer and travel further to meet growing customer demand

In 2015 24 hour running is to be introduced at weekends

As availability for service increases, availability to maintain decreases

Accurate planning is essential to achieve this

Page 25: Jubilee Northern & Piccadilly

Train Availability Module

Service Management

• Service Preparation (trains to timetable)

• In Service/Target Arrivals/Target Departures

• Service days and hours drive maintenance

• Arrival and Departure

• Multi Depot View

• Swap over and Changeover

• Common interface to train systems

Administration (linked to Asset Register)

• Depots/Sidings/Roads Setup

• Units and Cars Registration

• Timetable Upload

Meter reading entry

Timetabling and Trip modelling

• Multiple timetables/Lines

• Interstation trip timings

• De-icing routes

Depot/Shop Management

• Stopping Trains – short and long term

• Shunting

• Coupling and train configuration

• Turning

• Stock moves

Work Management Interlock

• Open work preventing departure

• Common definition of open work

• Other meter reading entry

• View work orders, information and history

• Work orders can be viewed at the following levels unit, compo,

location, scheduled departures, scheduled arrivals, in service

and arrived trains.

• Info can be viewed at unit, compo and road level.

• History can be viewed at unit and road.

Page 26: Jubilee Northern & Piccadilly

Section Three Effective Planning and Scheduling

Page 27: Jubilee Northern & Piccadilly

Equipment Broken

Performance Decrease Potential Failures Identified FUNCTIONAL FAILURE Equipment not Performing as Expected

Corrective Actions

P-F Interval

Time

Maximum

Performance

Expected

Performance

Proactive Work

Reactive Work

1 Detect Potential Failures with

Maintenance Tactics: PM (TPM, TB,

RB, CBM ), RCM2, RCFA, etc..

2 Execute the Corrective

Actions before the failure

happens

Optimised Planning and Scheduling

Page 28: Jubilee Northern & Piccadilly

Optimised Planning and Scheduling

Complete Mission Critical Asset Inventory

Implement efficient Maintenance Tactics RCM, TBPM. RTPM, CBM, TPM, RCFA, etc.

Ensuring Timely Execution of the Maintenance Tactics Implementing Effective Planning & Scheduling

To get the expected benefits an organization must be successful in implementing all aspects of the strategy

Page 29: Jubilee Northern & Piccadilly

Weekly Scheduling is critical

The key to get real value is to set-up a Weekly Schedule agreement between Operations & Maintenance

Operations & Maintenance departments make a weekly commitment on the maintenance work priorities to maximize

plant capacity

Develops a team spirit around a common goal agreed to by the departments involved

Set the stage for efficient parts kitting, coordination between supervisors, advanced notice to tradesman on their

assignments, which all contribute to increased productivity.

Team effort by operations and maintenance is the key to

get organizations out of reactive mode

Page 30: Jubilee Northern & Piccadilly

Weekly Scheduling Process Controls

Weekly Schedule Meeting Review last week’s schedule compliance Review current week schedule progress

Agree on the next week’s schedule and beyond

Attendees: Planner/schedulers, Operations & Maintenance Supervisors; should be held every Thursday of the preceding week

Daily Schedule Meeting Review today’s/shift’s priorities

Attendees: Operations & maintenance supervisors

The objective is to stick to the schedule agreement as much as possible while responding adequately to real emergencies to

maximize plant capacity

Page 31: Jubilee Northern & Piccadilly

Weekly Scheduling is critical

Page 32: Jubilee Northern & Piccadilly

Weekly Scheduling Starts Long Term

Page 33: Jubilee Northern & Piccadilly

Weekly Scheduling Starts Long Term

Four weeks advanced rolling schedule

Page 34: Jubilee Northern & Piccadilly

Scheduling Software Technologies & Approaches

Maximo Scheduler/Primavera/MS Project

A single schedule view of WOs with WBS execution constraints and continuous time scale

Page 35: Jubilee Northern & Piccadilly

Scheduling Approach at JNP

Long Term approach to be successful short term

Multi year PM Workload Balancing

Annual Resources forecast

Annual PM Workload balancing per month and weekly schedule period

12 weeks Schedule look ahead

Weekly schedule period approval one week ahead

Coordination and material preparation

Daily scheduling management to complete schedule agreement

Completing and reporting work efficiently

Monitoring schedule breakers and changes to achieve highest compliance

Page 36: Jubilee Northern & Piccadilly

Summary

Enterprise is truly that - all assets and business units across the entire lifecycle They must put in place the right asset reliability programme and also ensure its timely execution using effective planning and scheduling to get the value they are looking for People are at the heart of the organisation and therefore at the heart of the programme It will become the new operating model – the way the organisation operates and behaves Yesterdays excellence is todays standard and tomorrows mediocrity - it is a journey that continues ………..

Page 37: Jubilee Northern & Piccadilly