JUDITH A. BAKER (M) 256-616-1504, judithb1961@yahoo.com

Objective Management position for a high-integrity private sector company where learning, leadership, trust,

communication, team collaboration, and quality in an organization is valued. Summary Highly focused leader, disciplined team builder, and strategic planner with over 12 years of

management experience in operations, finances, sales, marketing, and training with the highest level of quality and efficiency. A proven track record of strong management and leadership skills. Excellent communication and organizational skills. Microsoft Office Efficient. Credentials include: State of Alabama Life & Health Insurance License. Relevant skills include:

Sales & Marketing Training & Coaching

Business Operations Leadership Development

Financial Management Event Planning

ACCOMPLISHMENTS

Sales &

Marketing Planned and prepared advertising and promotional material to increase sales of products or services. Prepared budgets and submitted estimates for program costs as part of campaign plan development. Coordinated activities of sales departments, such as graphic arts, finance, and research. Inspected layouts and advertising displays. Maximized profit on manufacturer brands. Identified and developed contacts for promotional campaigns and industry programs. Monitored and analyzed sales promotion results to determine cost effectiveness of promotion campaigns. Tracked program budgets and expenses as well as campaign response rates to evaluate each campaign based on event objectives and industry norms.

Business

Operations Performed market analyses and generated business development plans, marketing plans, and communication plans. Managed business licenses, Federal and State taxes, insurance, financial policies, client satisfaction, building maintenance, inventory management, purchasing, staff hiring, and delivery service/route.

Financial

Management Generated and controlled operational budgets, prepared/submitted invoices, maintained accounting responsibilities, provided human resources support, executed payroll, and developed various monthly, quarterly, and annual financial reports. Supervised annual budgets and expense control, as well as managed credit card payments. Maintained financial records, made deposits, paid vendors, and tracked financial information.

Training & Coaching

Trained employees in order for them to acquire new skills, knowledge, and understanding of processes and tools in order to ensure productivity. In diverse populations, conducted interviews, implemented coaching initiatives, mentored employees, as well as researched and analyzed various metrics, programs, and processes in order to implement continuous improvement within all facets of an organization.

Event

Planning Spearheaded and managed numerous promotional events simultaneously and oversaw proceedings that included combining people, systems, and techniques to complete an event within established targets of time, budgets, policies, and excellent quality. Prepared complex action plans of various phases of project accomplishment (initiation, planning, execution, monitoring, and closure), ensuring events were consistent with stakeholders’ goals, schedules, budgets, and policies.

Leadership Development

Implemented organizational performance improvement methodologies and techniques, helping employees become more efficient. Enabled individuals and teams to realize their full potential. Liberated and motivated people to do what is required of them in the most effective way possible. Understood the diversity of other’s gifts, talents, and skills. Challenged individuals to continuously grow and learn. Developed, nurtured, coached, and mentored employees.

Baker, J.A. Page 2 of 3

WORK HISTORY

Sales Coordinator, Republic Services, Huntsville, AL 10/31/13 – 9/4/15 In my role as Sales Coordinator, I offered support for the entire Sales team, which included, but not limited to, reviewing Customer Contracts to ensure paperwork is filled out according to Area standards, managing reports that enable the Sales team to more efficiently manage their accounts, managing reports created by the Area that allow the Area to report guidelines are being adhered to, filing, passing important information on to the Sales team with respect to tools that will assist the Sales Rep, keying services requested by customers as well as Sales Reps into Infopro, communicating with Operations, Maintenance, and Dispatch the needs and requests of customer and Sales Reps, assisting National Accounts, Phoenix, Arizona, with requests and/or questions regarding accounts they manage, but the Division services, and assisting Sales Manager with any reports, requests, scheduling, or any other tasks that will support the Sales Department. Administrative Assistant/Receivables/Payables Office/Assistant, Republic Services 9/4/15 – Current Endeavoring to become of more value to Republic Services, I accepted a position that had become available at Republic Services’ owned landfill in hopes of learning various functions and duties of a different department. My responsibilities include, but are not limited to, daily logging of all equipment hours and fuel, input sump pump daily readings, hours and inches into monthly spreadsheets, log fuel received for entire facility’s equipment and track daily gallons used, receivables and payables, operate scale and check in trucks off loading at landfill daily, run monthly reports needed for end of month and send to Division Controller, order supplies for two locations, manage landfill/location credit card purchases as well as oversee all Purchase Orders. Achievements/Awards/Recognitions Employee Review 2015 – A job well done. A great addition to the team here at Division 979, Huntsville, AL. Bonus was awarded to support the review as well as reward the consistency, dedication, and focus during first year.

Owner, State Beauty Supply, Decatur AL 2003 – 2012 Owned four stores in two states and managed 28 employees with a combined annual income of 3.4 million. Worked as an owner/operator, while providing sales, marketing, and business management support for daily operations. Managed sales, marketing, events, finances, contracts, business development, and administrative services. Hired and developed employees in addition to providing leadership, direction, and supervision to various stores. Researched other programs, policies, and best practices to identify problem areas and determine resolutions in order to provide high-quality services and profitability. Additional responsibilities included:

Worked closely with employees to ensure the day-to-day administrative requirements of the stores

were met; implemented continuous process improvements.

Researched relevant products in order to match clients’ desired outcomes.

Generated learning materials such as interview questions, agendas, schedules, individual development plans, etc.

Coordinated logistical event responsibilities such as registration, catering, facilities, products/supplies, and technical requirements.

Provided mentorship and coaching to employees in order to help them become better leaders in addition to providing expert advice regarding the development, preparation, and publication of various promotional documents and systems with complex formats; maintained lessons learned and integrated solutions back into stores and processes.

Implemented and executed monthly, quarterly, and annual goals for sales executives and stores based on beauty supply industry standards through comparison of previous months sales coupled with manufacturer promotions and deals, clearly and concisely laying out a plan to increase sales through individual as well as salon purchases.

Developed funding strategies that were successfully implemented to increase store efficiency and effectiveness while reducing operating expenses.

Developed and controlled budgets, prepared/submitted invoices using multiple applications; generated timesheets, prepared/submitted various monthly, quarterly, and annual financial reports.

Possessed knowledge and experience of sales teams and gained a unique understanding of the benefits as well as the challenges of generating various reports and client activity.

Baker, J.A. Page 3 of 3

EDUCATION & AWARDS

Education Berean Christian High School: Galesville, Wisconsin

Life & Health Insurance License, State of Alabama and Florida, Life Insurance 2/2012

Awards 2008, 2007, & 2006: Shining Stars Sales Award, State Service Systems 2008, 2007, & 2005: 10% Sales Increase Award, State Service Systems 2008: Sales Trip to Cancun 2006: Sales 2007 Mustang GT 2005 & 2004: Redken Sales Award 2005: Super Bowl Sales Award, Matrix