Julia Morrisjmorr1986@gmail.com 817-456-7126

Skills _____________________________________________________________Deadline oriented, 12+ years of management experience in Operations, and Workflow/Pipeline Management. Digital marketing expert with Campaign Management, Escalation, Google Adwords/Analytics experience. Qualified training facilitator, along with developing & writing training curriculum. Intrinsically motivated with the ability to manage multiple priorities in a fast paced, production based environment.

Software Skills_________________________________________________________________________

Facebook, Google, Google API’s, Bing, Superpages, Microsoft Office, Mac OS, Salesforce, Vision, Prezi, Keynote, and PowerPoint.

Education _____________________________________________________________________________

Bachelors of Science in Communication Studies – University of North Texas 2012

Certifications __________________________________________________________________________

Google AdWords Bing

Professional Experience _________________________________________________________________

DEX MEDIA DIGITAL FULFILLMENT TRAINER 8/2015-Present

Facilitate Product Training, Procedural Training, & Overseeing Systems Training Provide Training Needs Analysis for Management Develops performance improvement training to support company goals Develop & prepare training curriculum Integrity Leadership Trained

SEM CAMPAIGN MANAGER 4/2014-8/2015 Experience building, managing and optimizing 65+ PPC campaigns simultaneously Experience managing massive search campaigns with thousands (or hundreds of thousands) of

keywords Experience with advanced lead generation campaigns Know the relationship between ad text, CTR and Quality Score Familiar with all Google AdWords best practices Advanced knowledge of Google Analytics Familiar with CPA bidding (Target and Max), enhanced CPCs Can turn client goals into benchmarks and KPI's, and have the ability to analyze these in order to

show consistent improvement to clients Experience with optimization on SuperPages, Google, Yahoo & Bing Experience with Display Banner Ads and Optimization Handle all products purchased by client including custom website, Facebook, Google Places, etc.

Julia MorrisRésumé, Page 2

BANK OF AMERICA RISK MANAGEMENT SPECIALIST 8/2012- 4/2014 CONTENT STRATEGY & CORPORATE PRESENTATIONS

Create new initiatives or business changes as they affect NSS Write clear and concise policies and procedures, training documents or templates Assist in designing, documenting, implementing, and monitoring of new products/services Coordinates the implementation of products/services and operational solutions Provided guidance to associates within own unit regarding procedural, technical and/or

operational changes Monitored the Quality and Risk Control (QuARC) escalation inbox Preparing Weekly Summary Report, and Weekly Quality Review Schedule Pipeline management via Sharepoint Assist With New Hire Training

ASSISTANT TEAM MANAGER- COLLECTIONS 8/2011-08/2012 INTERNAL COMMUNICATIONS & CORPORATE TRAINING

Managed two teams of mortgage associates dealing with 1st and 2nd lien modifications and collection efforts

Conducted New Hire/Return Hire training Manage and lead the delivery and evaluation of Servicing training programs Build and manage solid working relationships with Servicing management teams; understand

key goals, and procedures. Coached associates on the monthly goals set by the business needs of the department. Identified trends in performance, attendance, and morale Held weekly meetings to motivate the staff, deliver new tactics and report out on team analytics

and statistics Listened, monitored, and coached associates on quality assurance Managed top team in Mortgage from January 2012 – December 2012

CORELOGIC 08/2006-08/2011 TEAM LEAD

Creation and distribution of daily production reports to managers and associates Engaged in process design and created the employee job aids Trained new employees

Extracurricular _________________________________________________________________________

Dallas Pets Alive Non-Profit Organization- Social Media Coordinator