JULIE A. WILSONPacheco, CA • 925-676-2210 • savaryisjulie@gmail.com

People-oriented, Excellent communication skills, Seasoned Manager

1983 - 2008 Operations Manager

Wilderness Travel - an award-winning American adventure travel company

Managed a staff of 8 Area Managers in detailed trip operations & client services which included following

duties:

Strategized efficient operations booking & processing procedure (hotels, vehicles, boats, leaders

and/or outfitters) for 100+ trip itineraries of multiple departures each.

Oversaw standard-format operations files, reviewing terms, conditions, operation deadlines,

deposits & final operation payments resulting in an audit-ready, comprehensive file per each trip

departure.

Worked with staff on time management skills, prioritizing and re-prioritizing workloads

Facilitated annual trip catalog copy, editing, pricing by coaching, mentoring & micro-managing staff

to meet drop-dead production timelines.

Reviewed trip budget preparation for annual catalog production, often running up to 50% of the

trip budgets on behalf of staff too junior to handle the task.

Mentored price comparison study with main competitors to favorably place our trips in the market.

Oversaw profit/loss analysis of trips, cross-referencing actual leader financial logs & operations

contract terms for fine-tuning/corrections to master budgets.

Oversaw client production and customer service timeline in order to meet hard payment and trip

departure deadlines

Wrote first-draft sensitive/challenging letters to outfitters and colleagues in the field

Provided company director with annual staff evaluation bullet points/job performance summaries

Assigned yearly trip loads to all area managers and floating trip processing staff & made

adjustments as necessary throughout the year.

Minimized staff turnover among those staff under my supervision resulting in a seasoned staff for

15+ years

Provided former staff members with references upon request - both written and phone references

Was point-of-contact for special departures and VIP clients (ie. Galen Rowell photo workshops &

'Follow the Leader' exploratory trip departures)

Was part of the hiring team & coordinated training for new personnel in trip processing/area

manager positions.

Coached new hires in company 'voice' both in written and phone work; coached staff in building

relationships with inquiries, clients, leaders and outfitters to the benefit of all.

Was part of Special Events on-site Eclipse team in Chile (1994) and the Caribbean (1998)

Represented the company at sales & marketing conferences throughout Europe, Latin America and

Africa each year.

Scouted new trip itineraries in Italy, Norway, Turkey

Escorted a group of 15 travel agents on the Inca Trail to Machu Picchu, Peru

April, 2005 - Present Owner/Designer

White Tideline Designs

Design & create of one-of-a-kind, high-end artisan jewelry ~ sculpted like watercolors, using premier

studio glass lampwork beads, gemstones & hand-crafted sterling for luxury market.

Photograph all pieces, uploading to my website & variety of online venues

Write copy for my website, printed materials

I manage Social Media accounts - Facebook, Twitter, Pinterest and LinkedIn

Work Experience

Cross-market between eBay, Etsy, CustomMade and my Facebook shop.

Handle exclusive gallery account in Martha's Vineyard where my work was picked up, unsolicited,

for an exclusive showing until the owner retired.

Cultivate & build relationship with my repeat & custom client base & mailing list through postcard,

holiday and small catalog mailings.

1982 - 1982 Assistant Public Relations Manager

20th Century Fox Film Corp, San Francisco

Assisted the PR Manager/Western Division (11 states) promoting 20th Century Fox films to all media

including all first-string critics in print and radio

Developed tie-in promotions with popular products and our films

Hosted film screening premieres in San Francisco

Hosted special screening events in San Francisco

Participated as a cast member in special screening theatrics before and at film premiere events in

San Francisco

1981 - 1982 Box Office Clerk

Columbia Pictures, San Francisco

In charge of collecting monies owed per contracts from movie theatre circuits and art houses

throughout California. Our office led the nation in timely payment collections.

1996 - 2000 Additional Work Experience:

Actress and Voiceover talent

Sony Interactive, San Mateo - voiceover on 'Snowboarders, II'

Atari Games, Silicon Valley - voiceover on Arcade game - 'California Speed'

Shell Oil - voiceover on industrial instructional for drivers

American Greetings: voiceover for miscellaneous online greeting cards

Gallo Wine - SAG commercial for 'the perfect picnic wine.'

1977 - 1981 B.A. English

University of California at Berkeley

Studied English literature (major study), Anthropology, Swedish language & I was one of 2 students to

complete the three year acting training program in the Department of Dramatic Art in the graduating

class of 1981.

Education