July 2013

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From the Editor

In the Works

Welcome to the Magaya Insider. This month features a new how-to tip that helps you manage customer information with a new way for your customers to register themselves on Magaya LiveTrack 2.0. See how it can save you time.

Magaya software is being used by more companies in Mexico. This month’s case study showcases Worldwide Shipping, a logistics provider based in Puebla, about an hour from Mexico City. They work with partners and its sister companies in Grupo Soher to provide a comprehensive suite of services to the manufacturing industry in Mexico. Learn more in this month’s case study.

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More Options for Handling Containers

In the next version of Magaya software, version 9.1, a new feature adds more flexibility to working with containers.

Now when adding a container to a shipment or Cargo Release, you can add items from different locations using a Pick Task for a WMS Mobile user to load items into the container. This option en-ables the system to handle containers differently than other pack-age types such as boxes or bags when cargo is being repacked by removing the requirement that all items be in one location.

The items can be selected not only from different locations, but

also from different Warehouse Receipts, and they can be repacked into pallets.

When a Pick Task is created, a new option will be available that allows for partial picking and palletizing. With this option, users can pick partial quantities instead of the total amount of items in a location. Also, one Pick Task can be sent to one WMS Mobile user and another Pick Task can be sent to another user to allow more than one user to work on a shipment at a time and pick items faster. If a shipment has more than one container, then a Pick Task can be created to pick items for just one of the contain-ers. No new training is needed for WMS Mobile users because the Pick and Load tasks look the same as before.

Another benefit of this new feature is that users will be able to create and send shipping instructions to INTTRA before the items are picked. The location of the items remains the same until after the items are picked; it does not change when the container is added to the transaction.

This feature is available for the Magaya Supply Chain Solution and Magaya WMS with Magaya WMS Mobile.

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User Registration in LiveTrack 2.0

June 2013

Worldwide Shipping Transportation

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How Topage 2

Introduction:

Do you have many customers who use your shipping services from your website and want to register and manage their passwords online? Now you can let your customers create accounts on your website with Magaya’s Custom LiveTrack 2.0. They enter their name, address, phone number and email 24/7, saving you time. It’s done in two main steps: First, you configure it, and second, they use it.

How to Configure it:

1. To use this feature, ensure you have Custom LiveTrack enabled for your Magaya account. (To check, click the “Help” menu in the top toolbar of your Magaya system, and select “About Magaya Explorer.” Click the “Services” button and look for “Magaya Custom LiveTrack.”) If it’s not active, contact your Magaya Logistics Advisor to activate it.

2. Then configure the “Customer Setup” option in the Maintenance folder to allow users to register themselves online and check the other options you want. These are system-

wide settings. (Extra Info: To override system-wide permissions per individual customer, right-click on the customer name, and select “Allow Tracking.”)

3. Also create a System Alert for yourself (or an employee in your company) to notify you when a customer registers online: Go to Maintenance > Configuration > System Alerts

User Registration in LiveTrack 2.0

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How Topage 3

Extra Info: Additional options in the Configuration > Customer Setup screen include setting your system to automatically generate account numbers for new and existing customers, saving a lot of time and work. For details on these options, please see the Magaya Software Customization Manual, Chapter 3.

How your Customers Use It:

When your customers click the tracking link on your website, a web page opens with a login screen. Depending on the browser they’re using, the login page will either open directly or give them a link to click on the top of the page that says: “Click here to enter Magaya LiveTrack 2.0.”

Here is a screenshot of the LiveTrack 2.0 login screen:

Your customers register the first time and create their account. When they visit the site after that, they just log in with their user name and password.

The tracking page opens to their dashboard where they can see and use all the interactive tracking features you have given them permissions to access.

If they want to change their password, they can do it from the Settings menu in the Dashboard.

Tip: We recommend using the latest browser from Chrome, Firefox, Safari or Microsoft’s Internet Explorer.

Now you and your customer are set to begin enjoying the benefits of Custom LiveTrack 2.0.

User Registration in LiveTrack 2.0 Continued

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New CustomersMagayaInsider

• Access Freight Forwarders Inc., Doral, FL

• Agencia de Carga Internacional CEA Cargo

S.A.S., Medellin, Colombia

• AMI Trading (USA) Inc., Miami, FL

• Argos Asia #2, Shanghai, China (Mainland)

• Argos NY # 2, Jamaica, NY

• Atlantic Airways, Miami, FL

• Automax USA, Miami, FL

• BTO America LTD., Santa Fe Springs, CA

• CFT Cargo Inc., Miami, FL

• Chi Cargo, Inc., Elk Grove Village, IL

• Connell Mining Products, Berkeley Heights,

NJ

• Discoin Trucking, Miami, FL

• DW Logistics TMa, Curitiba, Brazil

• Easy Shipping Corp. (NJ), Marlboro, NJ

• Emex Cargo, Santo Domingo, Dominican

Republic

• Export Solutions of America, Doral, FL

• First Logistics Services SA, Colon, Panama

• Freight Link Express, Georgetown, Guyana

• GIO Cargo Corp., Miami, FL

• GLONEX USA LAX/Y.S. International Forward-

ing Co., Fullerton, CA

• Idea LLC (Nicaragua), N. Charleston, SC

• Idea LLC (Honduras), Cortes, Honduras

• Logicarrier Corporation, Miami, FL

• Montero Express Cargo, Doral, FL

• North Atlantic Nicaragua, Managua, Nicaragua

• North Atlantic Panama, Panama City, Panama

• Pro Consol Maritime Agencies, Amman,

Jordan

• ShemiTrans, LLC, Bethesda, MD

• Telesis Cargo Services, Paramaribo, Suriname

• Transtica: Compañia Maritima Nicaraguense

S.A. (Comanicsa), Managua, Nicaragua

• We Ship Art, Medley, FL

• Windward Logistics, Miami, FL

• Your Connexion, Miami, FL

Magaya Corporation welcomes the following 33 new members who joined the Magaya Network in June 2013:(Roll your mouse over the names to see their location in the map)

Be sure to join us on our LinkedIn Group: The Magaya Network Community!

Click here to join now!

• Access Freight Forwarders Inc.,

Doral

• AMI Trading (USA) Inc., Miami

• Atlantic Airways, Miami

• Automax USA, Miami

• CFT Cargo Inc., Miami

• Discoin Trucking, Miami

• Export Solutions of America, Doral

• GIO Cargo Corp., Miami

• Logicarrier Corporation, Miami

• Montero Express Cargo, Doral

• We Ship Art, Medley

• Windward Logistics, Miami

• Your Connexion, Miami

In Florida

• Agencia de Carga Internacional CEA Cargo S.A.S., Medellin, Colombia

In Colombia

• DW Logistics TMa, Curitiba, Brazil

In Brazil• Freight Link Express, Georgetown, Guyana

• Telesis Cargo Services, Paramaribo, Suriname

In Guyana and Suriname

• Argos NY # 2, Jamaica

• Connell Mining Products, Berkeley Heights, NJ

• Easy Shipping Corp. (NJ), Marlboro, NJ

• ShemiTrans, LLC, Bethesda, MD

In New York and New Jersey

• Idea LLC (Nicaragua), North Charleston, SC

In South Carolina• BTO America LTD., Santa Fe Springs, CA

•GLONEX USA LAX/Y.S. International Forwarding Co., Fullerton, CA

In California

• Chi Cargo, Inc., Elk Grove Village, IL

In Illinois

• Emex Cargo, Santo Domingo, Dominican Republic • First Logistics Services SA, Colon, Panama• Idea LLC (Honduras), Cortes, Honduras• North Atlantic Nicaragua, Managua, Nicaragua• North Atlantic Panama,Panama City, Panama• Transtica: Compañia Maritima Nicaraguense S.A. (Comanicsa), Managua, Nicaragua

In Central America & the Caribbean:

• Argos Asia #2, Shanghai, China (Mainland)

In Shanghai

• Pro Consol Maritime Agencies, Amman, Jordan

In Jordan

Serving the Booming Manufacturing Industry in MexicoFrom their offices in Puebla and Mexico City, Worldwide Shipping Transportation S.A. works with partners and its sister companies in Grupo Soher to provide a comprehensive suite of services to the manufacturing industry in Mexico. Solutions are tailor made from a variety of options by their experts in freight forwarding, engineering services, distribution and shipping.

,,

,,Our goal is to provide one-stop shopping for our customers. That is why our group offers all the services our customers need: freight forwarding from Worldwide Shipping; engineering services by Fisch & Fisch; and handling of import goods by Campillo Trading.

Erick Zazueta, Sales Manager of Worldwide Shipping Transportation

CASE STUDY:

Freight ForwarderWorldwide Shipping Transportation

IntroductionWhen you live and work in a country that provides a high volume of

manufacturing to the rest of the world, it makes good business sense

to offer a comprehensive list of services to support the manufacturers

and their import and export needs. Raul Solis, the owner and founder

of Worldwide Shipping Transportation, S.A. de C.V., created Grupo

Soher in Puebla, Mexico, a group of three companies that complement

each other to serve the needs of this market from end to end.

The group includes Worldwide Shipping Transportation (Worldwide

Shipping), the freight forwarding arm. Another part of the group,

Campillo Trading, helps companies that want to import into Mexico

by importing and distributing goods on their behalf until a company

receives its own import license. Without an import license, a company

can only import limited quantities. The third arm of Grupo Soher is

Fisch & Fisch, which dismantles, packs, transports, and reassembles

machines and production line equipment for large manufacturing

plants and other industrial facilities.

Importing into Mexico and Exporting to the WorldWorldwide Shipping Transportation began operating in 2002,

making it the first part of Grupo Soher. Based in Puebla, Mexico,

gives them access to Mexico City, which is only about an hour

away, but keeps them farther from the daily traffic jams and

congestion in the city, according to Erick Zazueta, sales manager

for Worldwide Shipping. The Puebla office works together with a

smaller satellite branch in Mexico City near the airport that handles

air freight shipments.

Worldwide Shipping imports and exports a variety of goods, including

agricultural products for food manufacturing and automotive parts

for the many manufacturing plants in Mexico. While farming is still

mainly done on a small scale, the food processing industry is one of

the fastest growing industries in Mexico. Industrial farming methods

require certain types of equipment for planting, harvesting and

processing crops grown in Mexico such as corn, onions, tropical fruits,

chili peppers, and more.

The automotive manufacturing industry in Mexico produces 3 million

vehicles per year and exports about 80% of the vehicles. Mexico is the

fourth largest auto exporter in the world, after Japan, Germany and

South Korea. Many international companies have plants throughout

Mexico, including Volkswagen’s plant in Puebla, where Audi is building

a new plant. Ford has two plants in Mexico. The German company

ThyssenKrupp builds coil springs and stabilizer bars in its Mexican

plant. The Silverado pickup truck from General Motors is built in

Mexico’s Guanajuato state, and auto parts manufacturer Dephi has

many plants in Mexico.

Transporting all these parts is a competitive business. Worldwide

Shipping competes by offering end-to-end services for customers.

Many of the goods that Worldwide Shipping manages are imported

from Asia and arrive at Mexico’s busiest ports, the port of Lazaro

Cardenas in Michoacán and the seaport in Manzanillo on the Pacific

Ocean. Other cargo arrives from Europe by air and ocean. Worldwide

Shipping works with customs brokers in the ports who clear and help

transport the goods. They also work with warehouse providers for

storage when needed.

The majority of cargo that Worldwide Shipping handles is exported out

to Europe, Central and South America. Of the total cargo they handle,

70% is imports into Mexico and 30% of their business is exporting.

At a GlanceWorldwide Shipping Transportation www.gruposoher.com.mx

Industry Freight Forwarder

Solution Magaya Cargo System

Worldwide Shipping Transportation is a freight forwarder based in Puebla, Mexico

that is part of Grupo Soher, a group of three companies that provide a wide range of

services. In addition to transportation, Worldwide Shipping offers Customs consulting

with a specialization in Mexican laws and regulations, air charter arrangements, ground

transport across North America, and door-to-door shipping worldwide.

Worldwide Shipping Transportation

All rights reserved. Magaya, the Magaya logo and all products

are all trademarked unless specifically specified as of a third party.

© Copyright 2013, Magaya Corporation. 786. 845. 9150 info@magaya.com magaya.com

Reports tell them the total operations performed in a month with

details such as how many air or ocean imports and exports. They also

compare profits month by month and analyze which destinations are

the most profitable and how they can improve areas that are not as

profitable. To improve business to a certain destination, they evaluate

the rates they are getting from carriers for those destinations and the

terms offered by all the service providers they partner with. “We talk

to our local partners to determine how we can do better,” Mr. Zazueta

said.

Staying Ahead in a Competitive EnvironmentOne of the ways Worldwide Shipping stays competitive is to get the

best rates from carriers and other service providers. “We look at transit

times, frequency of status updates of the shipments, and conditions

at the destination such as free demurrage. We want to pass on the

savings to our customers. Also, keeping our customers informed is very

important.”

“Our goal is to provide one-stop shopping for our customers,” he said.

“That is why our group offers all the services – the transport and freight

forwarding from Worldwide Shipping, engineering services by Fisch

& Fisch, and handling of import goods by Campillo Trading. We’re

not only focused on shipping. We handle and oversee it all instead of

subcontracting the work out, giving us better quality.”

“We have very good relationships with our service providers, and

that results in a variety of options to offer our customers. This is part

of our personalized, tailor-made service for each customer and each

shipment. If there is a storm in a destination, for example, we advise

the customer about options by first notifying them of the situation, but

we don’t stop there. We try to find solutions such as sending cargo by

another mode, asking the carrier to unload the containers at an earlier

port and arrange other transport to the final destination.”

“Diversification of Grupo Soher services has been one of the strategies

implemented for sustained growth and to provide a one-stop shop

for our customers,” Mr. Zazueta said. “Today we provide air cargo

maneuvers by helicopter for the whole industry using specialized

rotorcrafts such as the S-61 (as shown in the accompanying

photographs). We are the only company in Mexico that provides this

type of equipment through the exclusive representation for the USA

Company Croman Corporation.”

A Professional ImageWorldwide Shipping learned about Magaya software in 2011 when

they were looking for a software solution that could produce

professional looking documents. When Mr. Zazueta saw some

Quotations and other trade documents that a partner in Venezuela

was using, he asked how they were produced. That company referred

him to Magaya, who sent one of their Logistics Advisors Jesus Corona,

from their Texas office to the Worldwide Shipping office in Puebla to

learn about their needs and to show them the software.

Some of the documents they needed from the software include

quotations with rates and incoterms, invoices, and the house bill of

lading. “When we saw the software and how easy it is to use, we were

really satisfied with how it could meet the needs of our business,”

Mr. Zazueta said.

Like many companies, they were typing all the shipment details in to

an email message and sending that to their customers, Mr. Zazueta

explained. “The Magaya documents make a more professional

appearance. Since we are a small-to-medium-sized business,

professional looking documents help us compete with larger

companies,” he said.

In addition to the documents, Mr. Zazueta and others at the company

use the reporting features in the software. “The accounting and

administrative departments can create reports in minutes to see how

our business is going each month and over the year,” he said.

Worldwide Shipping Transportation