july 9, 2013 successful worksite considerations for persons who are deaf or hard of hearing...
TRANSCRIPT
July 9, 2013
Successful Worksite Successful Worksite Considerations for Persons who Considerations for Persons who
are Deaf or Hard of Hearingare Deaf or Hard of Hearing
AzTAP’s 15AzTAP’s 15thth Annual Annual
Assistive Technology ConferenceAssistive Technology Conference
Phoenix, AZPhoenix, AZ
Michele Michaels, B.A., CPMHard of Hearing Specialist
[email protected](602) 364-0007 V/TTY
Sean Furman, B.S.Deaf Specialist
(call direct)
www.acdhh.org
Who is Deaf?
•Identifies with the Deaf Community
•Culturally Deaf (Big D)
•Deaf at Birth
•Pre-lingually Deaf
•American Sign Language vs.
Modes of Communication
•Is ASL universal?
•Deaf-Blind
The Hard of Hearing Person…
May say they are ‘deaf’ but speak and do not sign
deaf, not Deaf
Late-deafened
Oral deaf
Post-lingual hearing loss
Not part of Deaf community
Sign language is not primary communication
Hearing aids, etc. help but do not fix hearing
Face to Face
• Get the person’s attention• Be sure your face can be clearly seen for lip-reading• Ask what communication mode they want to use• Do not have objects in your mouth• Speak clearly, at a moderate pace• If the person does not understand you orally or
written, rephrase the sentence • Use facial expressions, gestures, visual cues• Inform listener when changing the subject• Talk to, not about, the person• Dry Erase Boards or pen and paper• Use ALD’s and/or Interpreters
Small vs. Large Groups
Seating arrangements/preference Etiquette of Turn-taking Written materials Assistive Listening Devices & Systems Interpreters CART Captioning Tele-conference / Videoconference
Environmental Considerations
• Lighting• Acoustics
• Background Noise (Motors, radios, TV)• Ventilation/Fans
• Too far away from the source of sound • Seating• Privacy
• Availability of TTY’s & Amplified Phones• Light or Vibrating Signaling Devices
Telecommunication Equipment for the Deaf and the Hard of Hearing
Videophone (VP)
Teletypewriter aka TTY or TDD
Captel Phone
Amplified Phone
IP Relay Services
Communication Equipment for the Deaf and the Hard of Hearing
Ubi DuoPersonal Listening Device
“Pocketalker”
Communication Access Realtime Translation (CART)
Video Remote Interpreting (VRI)
Web Cam
Assistive Technology for the Deaf and Hard of Hearing
Signal Alert SystemSmart Phone (Text & Email) Closed Captioning
Fire Alarm Alert Bed Alarm /
Vibrator System
Portable Vibrating TImer
Other Communication Optionsfor the Deaf and Hard of Hearing
ASL Interpreter
Clear Captions App Hamilton CapTel app
AZ Commission for the Deaf and Hard of Hearing www.acdhh.orgArizona Telecommunications Equipment Program - www.aztedp.orgAZ Relay Service - www.azrelay.org Captioned Telephone - www.captel.comArizona Technology Access Program - www.aztap.org
National Association of the Deaf – www.nad.org Hearing Loss Association of America - www.hearingloss.org
Federal ADA – www.ada.gov 1-800-514-0301AZ Attorney General – www.azag.gov 602-542-5025AZ Center for Disability Law – www.acdl.com 602-274-6287EEOC: www.eeoc.gov/policy/docs/accommodation.html
Job Accommodation Network – http://askjan.org/media/Hearing.html
Resources