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Axiom Consul,ng Partners Europe Marc Timmerman Managing Partner JUMP FORUM March 5 th 2015 HR Seminar: One size doesn’t fit all How to manage gender differences together with intergenera,onal dialogue at work

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Page 1: JUMP 2015_HR Workshop_Marc Timmerman_final version+1_2015-03-02.pptx

Axiom  Consul,ng  Partners  Europe    Marc  Timmerman  Managing  Partner  

JUMP  FORUM  March  5th  2015  

HR  Seminar:  One  size  doesn’t  fit  all    How  to  manage  gender  differences  together    with  inter-­‐genera,onal  dialogue  at  work    

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The  “Employee  Value  Proposi>onsssssssssssssss“    

 We  will  have  to  be  many  things  to  many  different  individuals  

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Why  change  will  happen  

Old Boys Club Thinking

The Path to Gender Equality

Equality Regulations

Lack of Leaders

Economic Impact of Gender Balance

Female Leadership Qualities

Keep it AS IS

The Dominant Coalition

My Legacy as a Leader

New Generational Thinking

Women have Buying Power

Value Based Leadership

Attractiveness as Employer

Downsizing

New inhibitors

JUMP, HR Seminar, 2015, copyright of Marc Timmerman

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One  Size  Doesn’t  Fit  All  

 >WHY  ?  

JUMP, HR Seminar, 2015, copyright of Marc Timmerman

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Socio-­‐Economic  Trends  

1.  Globaliza,on  2.  Digitaliza,on  3.  Diversifica,on  4.  Individualiza,on  5.  Conscien,ousness  6.  Polariza,on  7.  Accelera,on  

JUMP, HR Seminar, 2015, copyright of Marc Timmerman

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VUCA The  new  Reality  

 The  Situa,on  has  many  interconnected  parts  

and  variables  

Some  informa,on  is  available,  but  the  

volume  or  nature  of  it  can  be  overwhelming  to  

process  

Example  :  You  are  doing  business  in  many  countries,    all  with  unique  regulatory  environments,  tariffs,  and  cultural  values.    Professional  :  •  Working  in  a  Matrix  •  Shared  Service  Center  •  Intergenera,onal  work  Private  :  •  Can  I  s,ll  fill  in  my  Tax  

Sheet  ?  

The  General  Feeling    

I  am  drowning  in  data  Only  knowledge    can  help  me  

Bring  on,  consult  OR  develop  specialists  Build  up  resources  to  address  the  complexity  Complementary  teams  :  data  mining  specialists  

with  Veteran  knowledge  

JUMP, HR Seminar, 2015, copyright of Marc Timmerman

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How  does  your  organiza>on  really  func>on  ?  

Like this ?

CEO

CFO COO CHRO

CLO

Or like this ?

This  is  a  view  of  the  same  two  people,  only  now  shown  hierarchically.      

No,ce  that  person  41  is  probably  at  a  level  -­‐5  yet  has  significant  influence.      

What  would  be  the  cost  to  the  organiza,on  of  losing  person  41?  

JUMP, HR Seminar, 2015, copyright of Marc Timmerman

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VUCA The  new  Reality  

 Causal  rela,ons  are  completely  unclear.  

No  precedents  exist;    you  are  facing    

“unknown  unknowns”.    

Ques,ons  have  no  longer  a  single  ‘straight  

answer’  

Example  :  You  decide  to  move  into  immature  or  emerging  markets  or  to  launch  products  outside  your  core  competencies.    •  How  long  will  I  have  to  

work  ?  •  Effects  of  shale  oil  ?  •  Effects  of  Global  

Warming  on  your  life    

The  General  Feeling    

“HELP,    no  one  can  help  me  !”  

Why  ME  ??  

Experiment.  Study  the  Context.  Understanding  cause  and  effect  requires  genera>ng  hypotheses  and  tes>ng  them.  

Capture  the  lessons  learned  and  apply  them  more  broadly.  

JUMP, HR Seminar, 2015, copyright of Marc Timmerman

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We  used  to  be  sheep  

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Our leaders are now herding Cats !

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But  now  we  have  become  Cats  !  

Individual  Development  Plan  Individual  Reward  Package  Individual  Performance  Review  Individual  Mentoring    Individual  telephone  Individual  fitness  coach  Individual  blogs  My  Facebook  My  taeoos  vs  “we  are  all  equal  when  naked”      Selfies  (Try  to  get  close  to  the  Mona  Lisa)  Playing  together  (picture  gen  Z)  My  own  food  allergies    Serial  Monogamists  8-­‐12  grandparents  per  child  We  SHOP  !  We  are  temporary  Loyal  !  Serially  Engaged  Talents

JUMP, HR Seminar, 2015, copyright of Marc Timmerman

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JUMP, HR Seminar, 2015, copyright of Marc Timmerman

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Inter-­‐Genera>onal  Dialogue  Source:  HBR,  Collabora,ng  across  Genera,ons,  by  Tamara  Erickson  

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If  you  are   What  is  important  to    Your  genera,on  

Communica,ng  to  a  BabyBoomer  

Communica,ng  to  a    Gen-­‐X’er  

Communica,ng  to  a  Gen-­‐Y’er  

Gen  Y  Age  :  20-­‐35  

•  Expect  to  live  life  fully.  •  Hungry  to  learn.      •  Get  things  done.  •  Work  collabora,vely.  •  Limited  awareness  of  

protocol.  

•  Ask  them  for  mentoring.  

•  Make  sure  your  wrieen  communica,on  is  professional.  

•  Explore  common  grounds.  

•  Respect  the  dues  they  have  paid.  

Gen  X  Age  :  36-­‐54  

•  Self-­‐reliant.  •  Don’t  trust  ins,tu,ons  to  

take  care  of  them.  •  Comfortable  changing  

the  rules.  •  Keep  their  op,ons  open.  •  Close  rela,onships  within  

their  “tribe”.  

•  Spell  out  your  career  goal.  

•  Over-­‐communicate.  •  Partner  with  them.    •  Tap  into  their  

experience  and  networks.  

•  Invite  Boomers  to  teach  them.  

•  Clear  up  ambigui,es.  •  Put  their  work  into  

context.  •  Provide  frequent  

feedback.  

Baby  Boomer  Age  :  55-­‐69  

•  Deeply  compe,,ve,  “win-­‐lose”  percep,on.  

•  Hardworking.  •  Value  individual  

achievement.  •  Differen,ate  between  

ideals  and  prac,ce.  •  Want  to  leave  a  legacy.  

•  Employ  their  innova,ve  thinking.  

•  Use  their  ability  to  integrate  mul,ple  points  of  view.  

•  Give  stretch  assignments  to  maintain  their  interest.  

•  Put  their  work  into  context.  

•  Provide  frequent  feedback.  

JUMP, HR Seminar, 2015, copyright of Marc Timmerman

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Inter-­‐genera>onal  differences,  management  responsibility  Axiom  Europe  Survey,  2015  :  ”How  do  men  benefit  from  gender  equality?”  

Generational Differences ⇢  No significant differences in acknowledging the

advantages between 40-50 age group (81%) and 50+ age group (82%) (Gen X and BB).

⇢  40-50 age group is more active than 50+ group in directly promoting gender equality at the workplace.

⇢  Age<40 respondents acknowledge more advantages for them, due to gender equality (94%).

⇢  BUT age<40 respondents promote less openly gender equality at the workplace (Taking it for granted ?).

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Do  Millennials,  too,  expect  “tradi>onal”  partnerships  ?  Harvard  Business  Review,  December  2014  

Half  of  Millennial  men  expect  their  careers  to  take  precedence  over  their  partner’s.  Only  a  quarter  of  Millennial  women  expect  their  partners’  careers  to  take  precedence.  

Two-­‐thirds  of  Millennial  men  expect  their  partners  to  take  primary  responsibility  for  raising  children.  Fewer  than  half  of  Millennial  women  expect  that  they  will  take  primary  responsibility.  

MEN  50%  

CAREER  PRIORITY  

WOMEN  26%  

MEN  66%  

CHILD  CARE  

WOMEN  42%  

Millennials  or  Genera,on  Y  :    ages  20-­‐35  

JUMP, HR Seminar, 2015, copyright of Marc Timmerman

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Gender    Equality  

Human  Resources  Management  

Diversity    &  Inclusion  

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The  Complexity  in  HR  

•  We  are  leading  and  managing  conglomerates  of  individuals.  

•  Employer  aerac,veness  and  mul,ple  Value  proposi,ons  are  needed  to  differen,ate  the  companies.  

•  Leaders  have  to  become  par,cipa,ve  &  inclusive  Jazz  Band  Leaders.  

•  HR  data  becomes  essen,al  to  handle  complexity.  

•  Execu,ves  will  expect  HR  data.  

•  Companies  are  in  constant  change.  

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•  HR  needs  to  think  as  Marketeers.  

•  HR  has  to  master  the  new  technology  and  social  media.  

•  HR  will  have  to  stop  cloning  systems  &  processes,  and  become  more  company-­‐specific.  

•  HR  will  have  to  secure  and  transcend  its  conserva,ve  roots.  

•  HR  will  need  to  support  the  transforma,ons.  

•  HR  needs  to  be  about    

 Human  Rela>ons  !  

JUMP, HR Seminar, 2015, copyright of Marc Timmerman

The  consequences  The  influences  

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We  have  to  accept  

There  are  no  perfect  answers  There  is  no  perfect  model  to  predict  There  is  no  ‘one  size  fits  all’  solu>on  There  is  no  certainty  in  business  anymore    Change  becomes  the  only  constant.  

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     It  is  not  the  strongest  of  species  that  survive,    nor  the  most  intelligent,    but  the  most  responsive  to  change.    Charles  Darwin        

Intelligence  is  the  ability  to  adapt  to  change.    

Stephen  Hawking      

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One  Size  Doesn’t  Fit  All    What  about  the  current  state    inside  Diversity  &  Inclusion  ?  

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HR  Leader  

Diversity  &  Inclusion  Leader  

Main  D&I  Council  with  Business  

Leaders  

CEO  or  Execu>ve  Sponsor  

Local  D&I  Councils    

with  Business  Leaders  

•  Talent  Acquisi,on  •  Talent  Development  •  High  Poten,al  Programs  •  Succession  Planning  •  Comp  &  Ben  •  Performance  Reviews  •  HR  Policies  •  HR  Business  Partners  

Comm’s  Leader  

•  Corporate  Buy-­‐In  •  Leadership  Alignment  •  Corporate  Budget  ??  

•  Local  Buy-­‐In  •  Alignment  •  Localiza,on  

•  EVP  •  Technical  

alignment  •  HR  Budget  •  Synergies  •  Conflicts  

CSR  

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Striving  for  Gender  Equality  Examples  of  Posi>ve  &  Nega>ve  HR  Influencers  

Increase  Re>rement  Age  versus  Promo>ng  Women  Resistance  of  Men  to  quota/targets  

Lack  of  Development  Budget  Elderly  Care  vs  slow  changing  role  pagerns  Kiss  of  Death  on  selec>ng  High  Poten>als  

HR  decisions  based  on  Gender  KPI’s  No  Age  limita>ons  on  Talent  detec>on  

Competency-­‐based  HR  decisions  Fact-­‐based  Talent  Review  Commigees  

New  Way  of  Working  for  ALL  Equal  Reward  &  Condi>ons  

Formalized  Mentoring  Programs    

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Gender  Equality  

Changing  Role  Pagerns  

Promo>ng  Women  

Work-­‐Life  Harmony  

Equal  Reward  &  Condi>ons  

Focus in Best Practices

Axiom CP Europe Research : Based on the analysis of 150 best practice organizations in the European Union and 70 best practice initiatives in Belgium (2013-2014)

Risk  of  stereotyping  without  changing  the  role  paeerns  and  making  it  available  to  all  

•  Risk  of  retalia,on  of  the  male  popula,on  :  lower  buy-­‐in,  taking  over  the  network,  …  

•  Slowdown  due  to  new  re,rement  policies  

Trap  of  con,nued  Male-­‐Female  Polariza,on:  •  Lower  Talent  availability  •  Disconnec,on  with  the  

Millennial  genera,on  Essen,al  to  fundamental  change  

Equal  opportuni,es  is  no  guarantee  for  an  equal  outcome  

High

Low

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Gender  Equality  

Changing  Role  Pagerns  

Promo>ng  Women  

Work-­‐Life  Harmony  

Equal  Reward  &  Condi>ons  

Focus in Best Practices

Latest  Ini>a>ves  

Latest  Ini>a>ves  in  EU  •  Parental  leave  

systems  •  Flexible  work  systems  

for  55+  

Latest  Ini>a>ves  in  EU  •  Sponsoring  programs  in  

addi,on  to  Mentoring  •  Leadership  training  in  

Handling  Complexity  •  Target  numbers  

Latest  Ini>a>ves  in  EU    •  Unconscious  Bias  training  •  But  what  if  bias  is  

conscious?  

Latest  Ini>a>ves  in  EU  

•  Equal  salary  audits  &  tools  •  Equal  variable  pay  

High

Low

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Short  Discussion  Session  5  minutes  in  smaller  groups  

•  One  thing  that  >ckled  your  brain  ?  •  One  burning  ques>on  or  remark  

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Marc  Timmerman,  Managing  Partner    My  coordinates  :    E-­‐mail:  m,[email protected]  Twieer:  @marc,mmerman  Mobile:  +32  496  291383  Website:  www.axiomcp.com