june 2016 prohealth provider relations update · june 2016 prohealth provider relations update ......

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1 June 2016 ProHealth Provider Relations Update I NSIDE T HIS I SSUE : 1 ePower 1 Claim Editing Software 1 MDwise CHNw - eff 7/1/2016 2-3 New Providers, effective 7/1/2016 4-5 Termed Providers 6-7 Veterans Choice Program 8 PH Provider Satisfaction Survey Results - 2016 9 Provider Relations Staff Directory Claim Editing Software Effective 7/1/2016 : Pro Health has installed new claim editing software effective July 1, 2016. The claim editing software automates processing of the same industry-standard claim edits which have been in use by ProHealth for several years. There is no change in ProHealth reimbursement policies, but the policies will be enforced consistently and automatically by the claim editing software. If your practice encounters any issues related to claim editing, please send your usual provider claim appeal letter, along with supporting documentation, to: ProHealth, Attention Provider Claim Appeal, 6626 E 75th Street, Indianapolis, IN 46250. MDwise Community Health Network - effective 7/1/2016: Community Health Network will become a Delivery System in the MDwise HHW (Medicaid) and HIP programs, effective July 1 st , 2016. ALL Employed providers will be loaded with these plans, and paents assigned to CPN PCPs within MDwise will be a part of the MDwise Community Health Net- work delivery system and will be required to see providers within Community Health Network for their medical care. The ProHealth Medical Management department will be do- ing Prior Authorizations and Case Management for this popu- lation. Claims Administration will continue to be performed by MDwise. Provider Representative – Salena Woodson Phone#: (317)621-7593 [email protected] ProHealth Medical Management & PA contact info. - Phone#: (317)621-7575 or 1-800-344-8672 Fax#: (317)983-7757 or 1-844-309-4009 **Please see additional information attached to email**

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1

June 2016

P r o H e a l t h P r o v i d e r R e l a t i o n s

U p d a t e

I N S I D E T H I S I S S U E :

1 ePower 1 Claim Editing Software 1 MDwise CHNw - eff 7/1/2016

2-3 New Providers, effective

7/1/2016

4-5 Termed Providers

6-7 Veterans Choice Program

8 PH Provider Satisfaction

Survey Results - 2016

9 Provider Relations Staff

Directory

Claim Editing Software Effective 7/1/2016 :

Pro Health has installed new claim editing software effective

July 1, 2016. The claim editing software automates

processing of the same industry-standard claim edits which

have been in use by ProHealth for several years. There is no

change in ProHealth reimbursement policies, but the policies

will be enforced consistently and automatically by the claim

editing software.

If your practice encounters any issues related to claim editing,

please send your usual provider claim appeal letter, along with

supporting documentation, to: ProHealth, Attention Provider

Claim Appeal, 6626 E 75th Street, Indianapolis, IN 46250.

MDwise Community Health Network - effective 7/1/2016:

Community Health Network will become a Delivery System

in the MDwise HHW (Medicaid) and HIP programs, effective

July 1st, 2016. ALL Employed providers will be loaded with

these plans, and patients assigned to CPN PCPs within MDwise will be a part of the MDwise Community Health Net-work delivery system and will be required to see providers within Community Health Network for their medical care.

The ProHealth Medical Management department will be do-

ing Prior Authorizations and Case Management for this popu-

lation. Claims Administration will continue to be performed

by MDwise.

Provider Representative –

Salena Woodson

Phone#: (317)621-7593

[email protected]

ProHealth Medical Management & PA contact info. -

Phone#: (317)621-7575 or 1-800-344-8672

Fax#: (317)983-7757 or 1-844-309-4009

**Please see additional information attached to email**

2

Contract ing and Credentia l ing Corner Providers Joining ProHealth

We would like to welcome the following providers to the ProHealth Network effective July 1, 2016.

Hospital affiliations will be listed with each provider.

Prime SCP

Boe MD, John - Emergency Medicine

Medical Associates - CHE/CHN, CHS, CHW, CHV

Burke LCSW, Michael - Behavioral Health

CPN - Behavioral Health Professionals Inpatient (Employed)

Childers LCSW, LMHC, Donald - Behavioral Health

Childers Counseling Service

Conover MD, Wayne - Maternal/Fetal Medicine

Kleckner Family Medicine - CHE/CHN, CHW, CHV

Cottone LMHC, Maria - Behavioral Health

Gallahue Mental Health Services (Employed)

Golan LCSW, Kelsey - Behavioral Health

CPN - Behavioral Health Professionals Inpatient (Employed)

Klootwyk MD, Thomas - Sports Medicine

Methodist Sports Medicine - CHE/CHN, CHW, CHV

Schubert MD, Frank P. - Maternal/Fetal Medicine

Maternal-Fetal Medicine Comprehensive Care (Employed) - CHE/CHN, CHW, CHV

Theertham MD, Muni K. - Internal Medicine

Community Howard Regional Health Hospitalists (Employed) - CHRH

Prime PCP

Brenner MD, Tracy - Rheumatology

Rheumatology Associates, PC - CHS, CHE/CHN, CHW, CHV

Kleckner MD, William C. - Family Medicine

Kleckner Family Medicine - CHE/CHN. CHW, CHV

3

Prime SCP Mid-Level

Alder NP, Heather J. - Nurse Practitioner

Jane Pauley Community Health Center

Fehrman NP, Stephanie J. - Nurse Practitioner

Life’s Journey Choices in Care (Employed)

Henning NP, Nadine C. - Nurse Practitioner

Heart and Vascular Care (Employed) - CHE/CHN, CHW, CHV

Johnson NP, Audre N. - Nurse Practitioner

Jane Pauley Community Health Center

Jones PA, Melissa - Physician Assistant

Urology of Indiana

Mazanowski PA, Emily M. - Physician Assistant

Orthopedic Specialty Care (Employed) - CHE/CHN, CHW, CHV

Reedy NP, Kristin - Nurse Practitioner

Jane Pauley Community Health Center

Seifert NP, Dena - Nurse Practitioner

Dena Seifert

Shepler NP, Daniel - Nurse Practitioner

Advances Healthcare Associates

Contract ing and Credentia l ing Corner Providers Joining ProHealth

We would like to welcome the following providers to the ProHealth Network effective July 1, 2016.

Hospital affiliations will be listed with each provider.

4

Termed Providers

The following providers will no longer be participating with ProHealth:

Albrecht MD, John E. - Internal Medicine, termed 6/30/2016

Post Acute Care Specialists, LLC

Apple PA, Drew W. - Physician Assistant, termed 6/30/2016

Central Indiana Orthopedics

Barker MD, John C. - Family Medicine, termed 6/30/2016

Arlington Family Medicine, Inc

Burg LMFT, Jonathan M. - Licensed Marriage and Family Therapist, termed 6/30/2016

Community Hospitals of IN, Inc / Gallahue Mental Health Services (Employed)

Carter Jr, MD, Charles B. - Nephrology, termed 6/30/2016

Nephrology & Internal Medicine, Inc.

Cox MD, Erik D. - Pediatrics, termed 6/30/2016

Community Physicians of IN, Inc / Kids Express & Pediatric Care (Employed)

Ferry MD, Thomas G. - Pulmonary Disease, termed 6/30/2016

Community Physicians of IN, Inc / Pulmonary & Critical Care (Employed)

Glover FNP, LMFT, LMHC, Jeffrey A. - Nurse Practitioner, termed 6/30/2016

Community Physicians of IN, Inc / Family Medicine Care (Employed)

Groves MD, Elizabeth L. - Ophthalmology, termed 6/30/2016

St. Vincent Medical Group, Inc

Jepkorir MD, Carolyne J. - Nephrology, termed 6/30/2016

Nephrology & Internal Medicine, Inc.

Jones NP, Brayton E. - Nurse Practitioner, termed 6/30/2016

Community Physicians of IN, Inc / Touchpoint Senior Living (Employed)

Komari MD, Habib J. - Cardiovascular Disease, termed 6/30/2016

Community Physicians of IN, Inc / Heart & Vascular Care (Employed)

Loehr LCSW, Shannon J. - Licensed Clinical Social Worker (LCSW), termed 6/30/2016

Center for Pain Management / Shadeland Anesthesia and Pain Associates

Mimms MD, Anthony W. - Pain Management, termed 6/1/2016

Mimms Functional Rehab

Murphy PhD, Patrick J. - Psychology, termed 6/30/2016

Community Hospitals of IN, Inc / Gallahue Mental Health Services (Employed)

Oxley LMHC, LCAC, Amy L. - Licensed Mental Health Counselor, termed 6/30/2016

Community Hospitals of IN, Inc / Gallahue Mental Health Services (Employed)

5

Termed Providers

The following providers will no longer be participating with ProHealth:

Paino MD, Jane - Family Medicine, termed 6/30/2016

Post Acute Care Specialists, LLC

Paulsen MD, Dean D. - Obstetrics and Gynecology, termed 6/30/2016

Community Physicians of IN, Inc / Community OBGYN (Employed)

Perni MD, Praveen C. - Orthopedics, termed 6/30/2016

American Health Network of IN, LLC

Sabharwal MD, Hemant - Plastic Surgery, termed 6/30/2016

Hemant Sabharwal, MD PC

Small MD, George R. - Family Medicine, termed 6/30/2016

Small, George R., Jr., M.D.

Sturm MD, Barbara - Dermatology, termed 6/30/2016

Franciscan Physician Network / Central IN Dermatology

Tilmans MD, Anthony S. - Oncology-Radiation, termed 6/30/2016

Urology of Indiana, LLC

Williams MD, Timothy J. - Orthopaedics, termed 6/30/2016

Center for Orthopaedic Surgery and Sports Medicine

6

7

8

ProHealth Provider Satisfaction Survey (Spring 2016) - Results

Thank you to everyone who completed the ProHealth Provider survey, below are the results for some of the key metrics:

9

Department Staff

Jenny Bouck, Provider Relations Manager

[email protected]

Business Information Coordinator

Hollie Putzback, [email protected]

Provider Relations Coordinators:

Carol Boyd, [email protected]

Dawn Widgery, [email protected]

Amanda Bobo, [email protected]

Medicaid Program Manager:

Salena Woodson, [email protected]

Medicare Program Manager:

Lori White, [email protected]

Credentialing Enrollment Supervisor: Jenna White, [email protected]

Credentialing Coordinators:

Julia Chumbley, [email protected]

Julie Starr, [email protected]

Kim Tibbets, [email protected]

Credentialing Specialist:

Adrianne Stocks, [email protected]

Provider Enrollment Coordinators:

Aletha Burnett, [email protected]

Amy Walls, [email protected]

Denise Smith, [email protected]

Dianne Castillo, [email protected]

Jessie Eskew, [email protected]

Sharon Harlan, [email protected]

Provider Relations Department

6626 E. 75th St, #500

Indianapolis, IN 46250

Phone: 317-621-7581

www.ecommunity.com/prohealth