ISMS Best Practices Workshop

Just in Time Lessons LearnedCH2M HILL Hanford Group, Inc.

and CH2M-WGI IdahoSeptember 12-13, 2006

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Just in Time Lessons Learned

• Program coordinated between DOE-ORP, DOE-ID, CH2M HILL Hanford and CH2M-WG Idaho

• Patterned after DOE’s Just in Time Lessons Learned Program

• Designed to produce short INPO-style lessons learned documents for use:• In pre-job and pre-shift briefings• During planning

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Just in Time Lessons Learned

• Augments Traditional Lessons Learned• “Traditional” Lessons Learned

• Describe events in detail• Provide analyses of the events• Communicate the lessons learned• List recommended actions • Include considerable supporting information regarding points

of contact, trend codes, key words, etc

• Just in Time Lessons Learned (JIT-LL) • Summarize events • List key points and contributors• Provide specific preventive actions• Supports HPI SAFER dialogue• More timely

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Just in Time Lessons Learned

• “Traditional” Lessons Learned• Lesson ID• Originator• Date• Contact• Classifier• Reviewer• Statement• Discussion• Analysis• Actions• Savings• Keywords• Hazard(s)• ISM Code(s)• Work Function(s)• References• Priority Descriptor

• JIT-LL• WHAT HAPPENED?

• Title• Site/Facility• Reference• Event

• WHY?• Important Points• Contributors

• WHAT CAN YOU DO TO PREVENT IT FROM HAPPENING TO YOU?

• Other Important Considerations – Prevent Events

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Just in Time Lessons Learned

• Process• Lessons Learned Coordinator reviews internal and external

events• Generate JIT-LL

• Lessons Learned Coordinator• Project Lessons Learned Points of Contact (POC)• Safety, RadCon, Subject Matter Experts

• Distribute JIT-LL • Posted on intranet• E-mailed to Project LL POCs

• Hard copies retained in notebooks• Communicate JIT-LL

• Wide e-mail distribution• POC’s distribute within projects• Pre-job briefings• Staff and Safety Meetings

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Just in Time Lessons Learned

• Web site access• CH2M HILL Hanford

• Internal web site access (intranet)

• CWI• Internal and external web site access (intranet and

internet)

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Future improvements

• Logical Groupings by work activity and hazards

•Key word search

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RPP Lessons Learned

Just In Time

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Lessons Learned

• Promising future• More than 20 generated in last 3 months

• Issues/Challenges• Staffing – LL is a collateral duty• Limited feedback on effectiveness/utility

• Feedback to date is positive• Limited participation by line and support organizations

in generating JIT-LL products• Path Forward

• Develop and implement feedback mechanisms• Performance metrics required by DOE-210.2

• Assign LL POCs in ESH&Q support organizations• Develop search capability