justin e. tilton and jim farmer as presented at the e-learning 2006 conference february 12, 2006 |...

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Justin E. Tilton and Jim Farmer As presented at the e-Learning 2006 Conference February 12, 2006 | Savannah, Georgia USA Learning Environment 2015

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Justin E. Tilton and Jim Farmer

As presented at thee-Learning 2006 Conference

February 12, 2006 | Savannah, Georgia USA

Learning Environment 2015

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Publisher’s note

This presentation at the ITC eLearning 2006 was abbreviated so a presentation of LAMS could be made as an implementation example of learning design.

The presentation has been returned to its original form.

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Predictions

• Students will select what they want to learn, how they want to learn and when they want to learn.

Jason Cole at MoodleMoot Savannah

• Colleges and universities will “certify” competencies expressed as “mastery of courses.”

• Students will evaluate the quality of learning content and sequence.

• Cost of instruction will matter

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Predictions

• The learning systems in 2015 will be a few from those available today.

• All learning systems will be based on learning design.

• Course content with be “engineered”

• Continuous assessment of effectiveness of learning systems.

Perspectives:others view of higher

education

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The public perception

Tuition and Required Fees Public Universities

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

1999-2000 2000-2001 2001-2002 2002-2003 2003-2004

Pe

rce

nt

cha

ng

e

Tuition public universities

Consumer price index

Digest of Education Statistics 2004, NCES

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The student’s perspective

“The explosion of knowledge”

DerivativesHedging

Commercial PaperLoans

Bonds BondsStocks Stocks

1962 2002Finance Course, UCLA Anderson School of Management

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Estimated Changes in ProductivityU.S. Public Colleges and Universities

-20%

-15%

-10%

-5%

0%

5%

10%

15%

20%

99-00 00-01 01-02 02-03 03-04 04-05

Cu

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e C

ha

ng

e

FTE Student, Public 4

FTE Student, Public 2

U.S. Non-farm Business

Adjusted for inflation using the CPI

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The new reality

Funding U.S. Public Higher Education Students

-8%

-4%

0%

4%

8%

12%

16%

99-00 00-01 01-02 02-03 03-04 04-05

Fiv

e Y

ea

r C

ha

ng

e

Enrollment

State Appropriations

FundingGap

State Fiscal Conditions and Higher Education Funding, ASCU, Aug 2004

Appropriations adjusted for inflation

Funding Gap

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Government response

• Dual enrollment

• Early admissions

• International Baccalaureate

• Credit for Advanced Placement examinations

• Distance Learning

• Credit by examination (CLEP: College Level Examination Program)

• Improved articulation and advising

“Study on Acceleration Mechanisms in Florida,” Dec 2003

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Expenditures per FTE student

PublicPrivate

not-for-profitPrivatefor-profit

Doctoral, extensive $37,738 $73,462Doctoral, intensive 21,290 26,426 $12,915Master's 13,886 16,234 8,231Baccalaureate 12,309 21,672 10,418Specialized 101,090 34,675 11,652Two-year 9,183 14,494 11,048Average 20,606 33,069 10,781

For 2001, Digest of Education Statistics 2003, Dec 2004

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Use of eLearning

• “We did not hear that colleges looked to distance learning as a common strategy to help accommodate students and minimize loss of access. We do want to point out that one college that serves a large portion of its students through distance learning did find it economical to increase this portion. … with the infrastructures already in place, they could accommodate additional students in these programs more easily than in classrooms.”

Ensuring Access with Quality to California’s Community Colleges, May 2004

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• “Based on his work with the University of South Australia and his conversations with presidents and financial officers, [Bill Becker] said there is a general belief that eLearning increases the cost of education. He said the cost of the distance learning courses at the University of South Australia exceed those offered in the classroom because of the amount of time that faculty spend responding to students.”

“Access and Persistence Symposium,” September 8, 2005, Washington, DC

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years• The colleges and universities will begin

efforts focused on improving productivity

• Education technology will be viewed as necessary to improve productivity

• Major investments will be made in the learning environment based on the experience of the current “distance learning” programs

• Leadership in teaching and learning will move from the research universities to the teaching universities and community colleges.

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Future 3-unit course costs

Costs based on percentages from Arizona community colleges distance learning program in 2001 adjusted to current average undergraduate course costs and projections of change.

Cost of instruction 795 53% 957 58% 360 30%

Allocated content 0 0% 99 6% 420 35%

Academic support 180 12% 149 9% 132 11%

Student services 75 5% 132 8% 96 8%

Institutional support 285 19% 248 15% 144 12%

Physical plant 165 11% 66 4% 48 4%

Total $1,500 100% $1,650 100% $1,200 100%

TraditionalClassroom

BlendedLearning

LearningEnvironment 2015

The emerging learning environment

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needsEarly work by Pat Suppes has demonstrated that students have different learning styles, which he represented as “trajectories” of learning based on when different students mastered course content.

The flexibility of eLearning suggest opportunities to transform classical “term-based” learning.

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Learning trajectories

Based on the work of Pat Suppes at Stanford University

Conte

nt

Mast

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Cours

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TimeEnd of

Scheduled Term

ABCDF

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Quick learner

Conte

nt

Mast

ery

Cours

e G

rad

e

TimeEnd of

Scheduled Term

ABCDF

Boredom vs. supplementary course content?

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Early intervention

Conte

nt

Mast

ery

Cours

e G

rad

e

TimeEnd of

Scheduled Term

ABCDF

Monitoring tools can quickly identify students that are at risk

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Conte

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Mast

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Cours

e G

rad

e

TimeEnd of

Scheduled Term

ABCDF

Unforeseen events resulting in inactivity

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Success or failure?

Conte

nt

Mast

ery

Cours

e G

rad

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TimeEnd of

Scheduled Term

ABCDF

Immutable time constraints limit a capable student

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Observations

Based on observations by Bryan Williams, remote-learning.net, in supporting Moodle services.

• Students will continue learning if the eLearning resources are available.

• Quick learners will go beyond the scope of a course if materials are available.

• Those slow to learn or interruptions to their learning will succeed if given additional time.

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Types of e-Learning

Seizing the Opportunity: The Quality and Extent of Online Educationin the United States, 2002 and 2003, Sloan Consortium, Sep 2003

Portion Online Type of Course0% Traditional

1 to 29% Web Facilitated30 to 79% Blended/Hybrid

80+% Online

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Student effortH

ours

per

week

to a

chie

ve

conte

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mast

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Method of instruction

Lecture/Discussion3h 2h 1h

Blended Collaboration Tutorial

12

9

6

3

0

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Basis for projections

• Twenty minutes of eLearning “drill and practice” time is equivalent to sixty minutes in a traditional classroom.

• Students are expected to spend three hours in study for each hour in lecture.

• Collaboration time differs sharply depending upon the characteristics of the group.

• Tutorials take additional time because of the interest and focus of the student (and achieve more than expected “course mastery.”

The emerging “market” for eLearning

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Proposed open /closed courseware

Open Courseware Learning Object

Courseware

Study hours 16 - 32 120 - 240 Tutors No Yes Tech support No Yes Examination Personal guidance As required Certification No Yes Pedagogy Yes Yes Peer group Informal Enrolled students

Forums By subject By course

Proposed, Open University of the Netherlands, Feb 2006

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Expected results

• “Learning on demand” in chunks (at no cost to the student)

• Incentive to either• Subscribe to tutorial support

• Participate as a student

• Seek “certification” by examination

paying current tuition

• Increase value of “brand” and gain course enrollments

The emerging learning environment

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Cost of Course Content per Studentfor various levels of Course Development costs

$0

$200

$400

$600

$800

$1,000

10 100 1,000 10,000

Class size, 3-year, 6-term course life

Cos

t per

stu

dent

US$6,000US$37,500US$120,000US$1,000,000

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“Engineered courses”

Lübeck University of Applied Sciences

• Learning objectives (using EU transfer course objectives)

• Contract author only for draft text and media suggestions

• Development Manager• Instructional design

• Media development

• Assessment authoring

In separate units

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Academic services

Lübeck University of Applied Sciences

• Technical support (separate from faculty)

• Tutor

• Domain competence

• Native language of the student regardless of the language of the course

• Selected for ability to communicate

• Academic Services Support System

(see also University of Oxford and Open University UK)

The technology

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SUNY Learning Initiative

• “Industry” standards + higher education standards and practices

• “Platform and tools”• Tools and interface appropriate for multiple

levels of faculty competencies – from simple text through multi-media to learning design

• Focus on “long tail” of specialized learning tools

• Integrated with administration, library and external information sources

Learning technology

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Summary of trends

• Professional specialists• Move process control from faculty to learning

designers (and learning systems)

• Mergers or consortia to achieve economies of scale

• Public pressures to improve cost/benefit

• More granular content, more flexibility in schedule, multi-format learning materials

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Barriers to success

• Change in culture from faculty-centered instruction to student learning

• Change in organization form – functional organization

• Acceptance of increased “automation”

• Development of feedback to achieve adaptive leaving activities

• Adoption of standard learning objectives for many undergraduate courses.

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To be successful

• Content interoperability is imperative

• New consortium-developed or commercial software with new functions and new architecture

• Open standards are required to reduce IT maintenance costs

• Specialization will require retraining current staff

Collaboration is key to lower unit costs

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Transformation is feasible

• eLearning has produced an experienced and knowledgeable cadre (many attending eLearning 2006).

• Increased effectiveness and reduced costs have been broadly demonstrated.

• All needed information and education technologies have been developed and are being used somewhere.

1993

2001

“Learning Activities” Matter

Ernie Ghiglione

LAMS Project Manager

Macquarie University

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The LAMS System

Learning Activities Management System

Both while working at the Open University UK and then as head of the e-Learning Strategy Unit of the UK Department for Education and Skills (DfES), Diana Laurillard has called for the widespread adoption of learning design. On February 17th she will keynote the LAMS Workshop at the University of London.

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Credits

This presentation is based on a presentation made by Justin Tilton at the “Open Source in Government Conference,” March 16, 2004, at George Washington University and his subsequent research at the University of Maryland’s Robert H. Smith School of Business.

im+m’s Jon Allen provided graphical design and graphics, and suggestions on presentation.

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Permissions

JA-SIG and im+m publications are in the public domain and can be freely reproduced. Information in this presentation was taken from public sources or with permission and can be redistributed.

The presentation itself can be reproduced and redistributed provided there are no changes made to the content and it is reproduced in its entirety.

Supplementary material

Student Perspectives

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Administration

Instruction

Library

Research

The higher education web world

Actual screen shots of production applications, Justin E. Tilton, 2003

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Students expectations shaped by...

• [In the U.S.] Their experience applying for admissions and financial aid

• Their use of financial services portals

• Their use of the Internet

• Their life in a “real-time, information rich” environment.

Be prepared:

94% of Internet-using (78%) youths age 12-17 use the Internet for school research, 71% say it is the major source for their school projects and reports, 58% use a school or class Website, 17% have created a Webpage for school, 74% use Instant Messaging.

Pew Internet, August 2002

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Students now expect...

• Customer service 24 hours a day,7 days a week

• Complete information froma single source

• Information by Web, e-mail, telephone, facsimile, and wireless devices• response time of 15 seconds for telephone, 10

seconds for Web, and 2 hours for e-mail and facsimile

• access to a complete customer history

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Students prefer

• A portal

• Single sign-on even if that means revealing personal logons and passwords [aggregation/credential caching]

• Selection of content [portlets] and layout [user profile]

• Common portlet navigation and icons [consistent look & feel]

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Serving students

Mode of Service Per interaction

Web chat $7.50

Telephone chat 4.50

E-mail 2.50

Telephone self-service 1.85

Web self-service 0.65

Gartner/Avaya, CFO Jan 2005

eLearning: some results

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Types of e-Learning

Seizing the Opportunity: The Quality and Extent of Online Educationin the United States, 2002 and 2003, Sloan Consortium, Sep 2003

Portion of Content Delivered Online Type of Course Typical Description

0% TraditionalCourse with no online technology used - content is delivered in writing or orally.

1 to 29% Web Facilitated

Course which uses web-based technology to facilitate what is essentially a face-to-face couse. Uses a course management system (CMS) or web pages to post the syllabus and assignments, for example.

30-69% Blended./Hybrid

Course that blends online and face-to-face delivery. Substantial proportion of the content is delivered online, typically uses online discussions, typically has some fact-to-face meetings.

80+% OnlineA course where most of the content is delived online. Typically has no face-to-face meetings.

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ityRio Salado College and Plato

Math• Using commercially developed Interactive

Mathematics Rio Salado offered four courses with one instructor.

• The number of students in a section increased from 35 to 100.

• A course assistant was added to help with course management, freeing the instructor to focus on student learning.

Academic Systems Inc. Profile, October 2002

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Northern Oklahoma College

• Using Interactive Mathematics, the pass rate for Elementary Algebra increased from 45% to more than 70%.

• Sixty percent of the incoming students at Northern Oklahoma College are deficient in mathematics.

• “Students are passing math and staying in school,” Debbie Quirey said. “75 percent of our students who take one or more developmental math classes go on to pass college algebra.”

Plato Implementation Story, April 2004

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Student motivation to learn

• “Quirey and others in the department attribute the success to students being able to review the Interactive Mathematics instructional module over and over again until they understand it.”

• Plato Implementation Story, April 2004

• “According to instructors, students using Interactive Mathematics reported that they tended to go back and review the software’s instruction more often than ask questions of the instructor or ask for help from tutors.”

Thomas Coe, Mathematics Department Chair, Rio Salado CollegeAcademic Systems Profile, October 2002

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Student willingness to learn

• Students can accelerate their learning and finish more than one course level per term.

• “I have had up to 10 percent of my students complete two courses in a single semester. A few have even completed three courses.”

Kim Brown, Mathematics Department Chair, Tarrant County College

Plato Implementation Story, April 2004

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Students learn at different rates

Time to Course Completion

0

50

100

150

200

250

0 25 50 75 100

Percentage of Students

Ca

len

da

r D

ays

0

5

10

15

20

25

Co

mp

ute

r C

on

ne

ct H

ou

rs

Calendar Days

Connect Time

Log. (Calendar Days)

Sillinger and Suppes, 1999

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Students work differently

Distribution of Time of a SessionAlgebra 2

0%

5%

10%

15%

20%

25%

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16

Number of Hours per Session

Pe

rce

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tud

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Expected changes

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Content and teachingTraditionalClassroom

BlendedLearning

LearningEnvironment 2015

Content delivery none or linear sequenced adaptive

Content format text, imagestext, images, audio, video

text, images, audio, video

Content source faculty faculty + supportinstructional design and multimedia specialists

Collaboration e-mail, forumse-mail, chat, forums, Wiki

e-mail, chat, forums, Wiki, audio and video conferencing

Learning station Web browserWeb browser with plug-ins

Web browser with plugins, personal learning environment for some courses

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Learning supportTraditionalClassroom

BlendedLearning

LearningEnvironment 2015

Library On-line catalogOn-line repository (JSTOR + ArtStor)

Course content, repositories, remedial learning objects

Faculty roleLecture, office hours

Lecture or review, on-line office hours

Lecture or review, on-line video-enhanced office hours

Academic supportTeaching assistants

Teaching assistants, help desk, assessment center

Tutors, help desk

Progress monitoring Interim grades Interim gradesContinuous assessment of mastery, learning styles, and effort

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Content development

TraditionalClassroom

BlendedLearning

LearningEnvironment 2015

Process Faculty choiceFaculty choice + multimedia development

Specialized course development roles and software, multimedia production facilities

Scope of content Faculty defined Faculty definedInterinstitutionally defined learning objectives (transfer)

AssessmentsFaculty authored

Faculty authored

Assessment specialist authors

Reuse None or limited None or limitedPublished and open learning objects and media objects