k armstrong 6632 draft resume 2 (3)
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Kathleen Armstrong, CLSS(317) 525 - 0916 ▪ [email protected]
SummaryDependable auto auction customer service professional, certified Lean Six Sigma, with a chauffer’s license and an excellent driving record. Able to safely deliver vehicles from the dealership lot to the auction house and see that all of the transaction documentation is delivered to the appropriate individuals. Multi-tasker with a pleasant, calm, and reassuring demeanor possessing basic computer knowledge, and out-standing oral and written communication skills.
SkillsTransport Driver Contacted local GM and Chrysler dealerships to verify which vehicles were ready for pick up
and which vehicles would need to be towed to the auction house. Faxed appropriate paperwork for the pick up or tow of vehicles to the auction house and the
cancellation of pick up or tow. Performed data entry by entering all pertinent information in the inventory tracking
database. Filed and maintained transaction documents upon completion of vehicle delivery. Drove vehicles from dealerships throughout the Midwest to the auction house. Worked in the auction house lots cleaning snow and ice from the lot and vehicles. Trained and mentored new employees (drivers) on the completion of paperwork and other
responsibilities so that they could provide excellent customer service. Assisted fellow employees by answering questions and helping them with other
responsibilities. Retail Sales Associate Greeted customers and ascertained what each customer wants or needs. Described merchandise and explained use, operation, and care of merchandise to customers. Recommended, selected, and helped locate or obtain merchandise based on customer needs
and desires. Computed sales prices, total purchases, and received and processed cash or credit payment. Answered questions regarding the store and its merchandise. Maintained outdoor products, plants, trees, etc.
EmploymentDealers Transport Transport Driver 2014 – 2016Walmart Retail Sales Associate 2013 – 2014ADESA Auto Auction Transport Driver/Data Entry 2000 – 2007
EducationEmergency Medical Technician TrainingGED